BT Essentials Wi-Fi Powerline 500 User manual

BT Essentials Wi-Fi Powerline 500
User Guide
1 Plug in powerline near your router
2
1
3
1 Plug one end of the ethernet cable into a spare ethernet socket on your router/hub.
2 Plug the other end into the powerline; it’s called ‘BT Essentials Powerline 500’ on the
back label.
IMPORTANT: to work properly,
powerline and wi-fi powerline must
be plugged directly into the wall
socket and not into extension leads.
3 Plug the powerline directly into a wall power socket. Make sure the socket’s switched on.

1 Plug the wi-fi powerline directly into a wall power socket near the device you want
to connect. Make sure the socket’s switched on.
2 Wait for connection to complete. Give it a couple of minutes. If everything’s okay,
the Wireless, WPS/Link and Power lights will be on.
If the WPS/Link light doesn’t light up,
see Connection help overleaf.
2 Plug in your wi-fi powerline
1 2
3 Connect your devices
You can connect your devices using wi-fi or the ethernet cable.
The wi-fi powerline can support separate devices connected to the ethernet ports and
wi-fi at the same time.

XXXXXXXX
Wirelessnetwork/SSID:
BTEssentials-XXX
Wireless key:
Admin password:
XXXXXXX
The wi-fi powerline name (SSID) and
wireless key can be found on the
sticker attached to this user guide
and on the labels on the top and
back of the wi-fi powerline.
To connect using wi-fi
The wi-fi powerline supports easy wi-fi connection with its WPS button. If your device
also supports WPS, you can use it instead of manually connecting your device.
Just follow the instructions on the device you’re trying to connect to the wi-fi powerline.
1 Use the wireless connection software
or settings on your device to display
the list of available wireless networks
in your area.
2 Find your wi-fi powerline in the list and
select it; it’s called BTEssentials-XXX.
3 Enter your wi-fi powerline’s wireless key
printed on the sticker on this user guide.
4 Complete the connection on your device.
Your new wi-fi powerline and your existing wireless broadband router will show
up as two separate networks. If your device shows both networks, it’s worth giving
both of them a go as one might be faster and more reliable than the other.

Light status
Essentials Wi-Fi Powerline
Light Colour Status What’s happening
Power Green On Wi-fi powerline running normally
Flashing Wi-fi powerline pairing
Green Slow flashing Wi-fi powerline in power saving mode
- Off Wi-fi powerline turned off or boot-up failed
WPS/Link Green On Wi-fi powerline connected to network, high transfer speed
Green Flashing Wi-fi powerline connected to network, low transfer speed
- Off Wi-fi powerline booting-up or boot-up failed or hotspot
not connected to network
Wireless Green On Wireless enabled, data is being transmitted/received
- Off Wi-fi powerline booting-up or boot-up failed, or hotspot
wireless disabled
Orange On Wireless security disabled on the hotspot or guest
network
Essentials Powerline
Light Status What’s happening
Power On Powerline running normally
Flashing Powerline resetting, synchronising or power save mode
Off Powerline turned off
Ethernet On Device connected to powerline
Flashing Data being sent or received
Off No device connected to powerline or device switched off
Data On Powerline connected to network
Green: High transfer speed
Red: Low transfer speed
Off No connection to network
WPS/Link Button
What do you want to do? Press and hold
Prepare to join a new network WPS/Link button for 5 to 8 seconds
Join a new network or start WPS connection WPS/Link button for 1 second
Reset to factory settings WPS/Link button for 20 seconds

Connection help
For advanced settings e.g. to change the name (SSID) of your wi-fi powerline check the
Frequently Asked Questions at bt.com/wifipowerline500
All the lights are off
• Make sure the wi-fi powerline is switched on. Press the Power button to switch on.
Can’t connect to wi-fi powerline using wi-fi
• Make sure you’ve used the correct wireless network and key details printed on the
settings card.
• If you don’t know how to view the list of wireless devices in your area to connect to
the wi-fi powerline, see help provided with your device. Or check the Frequently
Asked Questions at bt.com/wifipowerline500
Poor wi-fi performance
• If your new wi-fi powerline and your existing wireless broadband router show up as
two separate networks, you may want to try both wi-fi networks as one might be
faster and more reliable than the other.
• Don’t know if you’re connected to the router or wi-fi powerline? The easiest way is
to compare the signal strength displayed on your device with the wi-fi powerline
switched on and off.
• Do not use the wi-fi powerline in an area where microwave and electric equipment
may interfere with the wireless signal.
• Try to move the device nearer to your wi-fi powerline, which can improve the wireless
signal quality.
• Thick/concrete walls and ceilings may affect wi-fi.
WPS/Link light is off or flashing
• If you are adding the wi-fi powerline to your existing network, press the WPS/Link
button on your wi-fi powerline for 1 second (Power light starts flashing). Within 2
minutes, press the Link button on one of the powerline extenders already in your home
for 1 second to complete the connection. The WPS/Link light will be steady green.
• To check if your home’s electrical wiring is affecting your powerline extenders,
try plugging units in the same room. Some old wiring or fuse boxes might affect your
network performance.
• House appliances that draw large amounts of power, like refrigerators, freezers,
microwaves and air conditioning systems, might cause interference with your network.
• For best network performance, use powerline extenders from BT.
• If there are no spare ports on your router/hub, you can unplug one of your existing
devices and use an alternative like wi-fi or purchase a switch.
Reset to factory settings
If your powerline or wi-fi powerline stops working or becomes unpaired, you can reset
both to their factory settings:
1 Make sure the powerline or wi-fi powerline is plugged in and the power socket’s
switched on.
2 Press the Link button (on the bottom of powerline) for more than 15 seconds or the
WPS/Link button on the front of the wi-fi powerline for 20 seconds to restore factory
default settings. Give it a couple of minutes. If everything’s okay, the Power indicator
on both will light up.

How to add more Powerline units to your existing network
You can expand your home network by adding more powerline units to your existing kit.
1 Plug your additional powerline directly into a wall power socket. Make sure the
socket’s switched on.
2 Press the Link button on your additional powerline for 5 to 8 seconds. Wait for the
Power light to go back to steady green.
3 Press the Link button again, this time for 1 second.
4 Within 2 minutes, press the Link button on one of the powerline units already in your
home for 1 second to complete the connection to the network.
5 Wait for connection to complete. If everything’s okay, the Power and Data indicators
on the new powerline will light up.
TIP: you might find it easier to plug your new powerline in the same double power
socket or near one of your existing ones whilst you set things up.
To connect using the ethernet cable
1 Connect your device to one of the ethernet ports on the wi-fi powerline.
You’ll need an ethernet cable for each device you want to connect to the
wi-fi powerline.
General information
For information on safety instructions,
technical information or setting up,
please see the Frequently Asked
Questions at bt.com/wifipowerline500
Guarantee
Your BT Essentials Wi-Fi Powerline 500 Kit is
guaranteed for a period of 3 years from the date
of purchase. Subject to the terms listed below, the
guarantee will provide for the repair of, or at BT’s or
its agent’s discretion, the option to replace the BT
Essentials Wi-Fi Powerline 500 Kit or any component
thereof which is identified as faulty or below
standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• the guarantee shall only apply to defects that
occur within the 3 year guarantee period
• proof of purchase is required
• the equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
To find out what to do if your kit is in or outside of the
3 year guarantee, please see the Frequently Asked
Questions at bt.com/wifipowerline500
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical or
electronic equipment, so DO NOT put it in your
normal rubbish bin.
It’s all part of the Waste Electrical and Electronic Equipment
(WEEE) Directive to recycle products in the best way – to be
kinder to the planet, get rid of dangerous things more safely
and bury less rubbish in the ground.
You should contact your retailer or supplier for advice on how
to dispose of this product in an environmentally friendly way.
R&TTE Directive & Declaration of Conformity
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications Terminal
Equipment Directive (1999/5/EC).
For a copy of the Declaration of Conformity please refer to
bt.com/wifipowerline500
This product uses open source codes available from
bt.com/help/gplcode
BT Essentials Wi-Fi Powerline 500
power consumption
In operation 4.7 Watts
Network standby 2.7 Watts
Off mode 0.1 Watts
BT Essentials Powerline 500 power consumption
In operation 2.5 Watts
Network standby 1.9 Watts
Standby mode 0.4 Watts
Elapsed time before going into standby mode 5 Minutes
The BT Essentials Wi-Fi Powerline 500 Kit is manufactured
for BT by Shenzhen Gongjin Electronics Co., Ltd. in China.
European address: Gongjin Europe Plc, Ashdown House,
High Street, Cross In Hand, Heathfield, East Sussex

Offices worldwide
The services described in this publication are subject to availability and may be modified from time to time.
Services and equipment are supplied subject to British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2015. Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 1 / ADP11-15
Find out more
• If you need more help, go to bt.com/wifipowerline500 where you can view
Frequently Asked Questions.
• If you cannot find the answer to your problem in the Frequently
Asked Questions, then please call our free Helpline on 0808 100 6116*.
Our dedicated advisors are more likely to be able to help you than the
retailer where you made your purchase.
* Calls made from within the UK mainland network are free. Mobile and international call costs may vary.
Box contents
BT Essentials
Wi-Fi Powerline 500
Ethernet cable
BT Essentials
Powerline 500
Wi-Fi Powerline
default settings