Burk ARC Plus SL User manual

1
Instruction
Manual
ARC Plus firmware version 5.0 Rev. D
ARC Plus SL

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Copyright © 2008-2017 Burk Technology, Inc. All rights reserved.
Information in this manual is subject to change without notice
Thank you for purchasing an ARC Plus SL
Remote Control. You can expect state of the art
convenience and reliability that will provide
years of satisfaction.
We’ve observed that installations go smoothly
when the engineer plans the project and allows
time for familiarization before jumping in.
We recommend setting up new units in a
comfortable work environment before installing
at the transmitter site. In addition to hardware
familiarization, it will also be possible to do
much of the configuration before going to the
site.

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USING THIS MANUAL
This manual is best viewed as a .pdf on a computer or tablet, as
there are many hypertext links to help you get to the section you
need. Since most of the initial setup requires AutoLoad Plus
running on a PC, keeping a copy of the manual in .pdf form on the
same machine is very natural.
The .pdf file has bookmarks to help with navigation, so be sure
you have a current copy of Adobe Reader on your computer and
have the Bookmarks enabled. You can download the most recent
version at http://get.adobe.com/reader/.
To enable bookmarks, press and expand the desired section
by pressing . If necessary, right click on the document and select
‘Show Navigation Pane’.
You can also jump directly to a section from CONTENTS. Just click
on the section or page number to go directly there.
Please take a few minutes to familiarize yourself with the
organization of this manual, as it will likely save time later when
you need to find a specific piece of information quickly.
Throughout the manual, you will find hypertext links that look like
this: USING THIS MANUAL. Click on the link to go directly to the named section.
For starters, here is a quick set of links to the major sections of the manual:
USING THIS MANUAL
This section
ABOUT THE ARC PLUS SYSTEM
Information about the models and components of the ARC Plus line
CONTENTS
Fully expanded table of contents useable in .pdf or printed form
INTRODUCTION
Brief overview of the ARC Plus SL Version 5
OPERATION
Web pages xx
INSTALLATION
Hardware installation
CONFIGURATION
AutoLoad Plus setup and required system settings (See following sections
for I/O configuration.)
METERS
AutoLoad configuration for analog meter inputs
STATUS
AutoLoad configuration for status inputs
COMMANDS
AutoLoad configuration for relay operation
VIRTUAL Channels
Primer on using virtual channels with examples
MACROS
How to set up automatic functions with macros including a primer with
examples
APPENDIX A: SPECIFICATIONS
ARC Plus SL specifications

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ABOUT THE ARC PLUS SYSTEM
The ARC Plus SL that you purchased is part of an integrated system of
products that work together to provide just the right balance of
capabilities for many different types and styles of operations. As
requirements dictate, the ARC Plus system can be reconfigured easily.
ARC PLUS MODELS
ARC Plus refers to the ARC Plus product line in general as well as to
the previous model unit of the same name. The ARC Plus SL is the
slimline version of the ARC Plus with no front panel.
This manual applies to ARC Plus SL version 5 which includes changes
in both hardware and firmware from version 2 or 3. Installation of
version 5 firmware or above can only be done on version 5
hardware.
Compatible software includes AutoLoad Plus, described here, and AutoPilot®, covered in a separate manual. The
comparison chart below will help you determine which model you have.
ARC Plus Model Comparison
Model:
ARC Plus SL
ARC Plus1
ARC Plus Touch
Version:
2
3
5
2
3
4
5
Front Panel Display
None
VFD
Color Touch Screen
Rack Height
1RU
2RU
2RU
Telephone Speech Option
None
ESI2
ESI2
RSI3
ESI/RSI Connections
None
SET, LINE
SET, LINE
LINE
ESI/RSI Audio Jacks
None
1
1
2
DB9 Serial Connectors
None
1
2
24
1
ARC -16 Compatibility
AutoPilot
Direct5
AutoPilot
PlusBus6




Notes:
The ARC Plus SL is covered in the ARC Plus manual (v.2 or v.3), or the ARC Plus SL Version 5 manual as appropriate.
Interface to analog and status inputs and command outputs is done through Plus-X units while direct transmitter
interface can be done through PlusConnect units available for select transmitters. All I/O units are described in
1. ARC Plus no longer available; superseded by ARC Plus Touch
4. One for RS-232 or modem, one for service only
2. ESI no longer available; superseded by RSI
5. AutoPilot is recommended.
3. RSI Option includes the ability to add custom phrases to
default speech vocabulary.
6. Plus-X I/O supersedes PlusBus on all versions.
All manuals are available in
.pdf format at
www.burk.com

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separate documentation. The SNMP Plus option, available on the V5 ARC Plus Touch and SL, enables direct SNMP
control and monitoring of transmitters and other devices.
NEW IN FIRMWARE VERSION 5.0.8.1
The Captures feature, available on ARC Plus SL units with firmware 5.0.8.1 or newer, allows you to configure the
ARC Plus SL to store periodic captures (snapshots) of a specified range of channel values locally on The ARC Plus SL.
These captures can be downloaded later from a remote computer running AutoPilot software. Snapshots include a
timestamp, site, channel number, meter value, status value and alarm states.
NEW IN FIRMWARE VERSION 5.0.5.1
Extended length text labels can now be assigned to meter and command channels. Each meter channel label can
now include up to 20 characters. Each command channel label can now include up to 24 characters, displayed as
three lines of eight characters each.
NEW IN FIRMWARE VERSION 5.0.3.5
Warp EngineTM polling using AutoPilot® software is now supported. Warp Engine polling enables fast, efficient,
real-time monitoring of up to 100 sites per second, with each site reporting as many as 32 status and/or meter
values. Larger networks just take a little longer, for example polling up to 500 sites in 5 seconds. Warp Engine
polling uses very small packets, sending only required data and minimizing communications overhead. If
communications bandwidth is at a premium cost, it can be further reduced by selection of a slower polling rate.
AutoPilot version 2.10.50 or greater must be used for Warp Engine operation.
NEW IN FIRMWARE VERSION 5.0.2.6
SNMP Plus, an optional SNMP manager inside the Version 5 ARC Plus SL is now available, supporting SNMP SET and
Get commands.
Now it’s easier than ever to connect to remote site equipment with SNMP Plus – the powerful new SNMP Manager
inside the ARC Plus SL. With SNMP Plus, traditional and SNMP equipment can be seamlessly integrated over the
same network. SNMP channels behave like any other ARC Plus channel. SNMP data can be mapped to ARC Plus
meter and status channels for monitoring and alarm generation. ARC Plus command channels can initiate SNMP
Set commands for control of connected SNMP equipment. And SNMP Plus enables creation of comprehensive
automated functions on the ARC Plus that encompass all controlled equipment whether connected via parallel
interface or SNMP. The SNMP Plus option can be added to any Version 5 ARC Plus Touch or SL. Instructions for
activation and operation of the SNMP Plus option can be found in the ARC Plus SL Version 5 User Guide, Rev D or
later.
NEW IN FIRMWARE VERSION 5.0.2.1

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ARC Plus Touch and ARC Plus SL users with Version 5 firmware can now take advantage of the Burk Email Cloud
Service. The cloud service works in conjunction with your ARC Plus Touch or ARC Plus SL system to originate
encrypted emails using the STARTTLS protocol extension. If your current email server does not support STARTTLS,
you can open a free email account with an Internet email service provider. The Burk email cloud service is
compatible with email services from a wide range of providers including Gmail,mail.com, GMX and Zoho.
NEW IN FIRMWARE VERSION 5.0.1.21
Custom speech files can now be uploaded to the ARC Plus SL from any network-connected PC running AutoLoad
Plus version 3.1.72 or higher. Each uploaded speech segment must be a mono, 16-bit, 8kHz WAV file. Physical
access to the ARC Plus SL unit is not required during the upload process. Speech file directories can also be saved
to a network drive for off-line editing and future upload to the ARC Plus SL.
NEW IN FIRMWARE VERSION 5
ARC Plus Version 5 firmware is the initial release of firmware built for the ARC Plus SL Version 5 hardware. This
hardware permits increased firmware performance and the addition of new features.
Version 5 now supports meter and status types that are settable from a macro. Commands can now start and stop
macros on raise and lower. This permits a raise command to start one macro and the lower command to start
another. (Previously, the lower command could only stop a macro.)
The web page now supports banks and a welcome message has been added to the page.
New macro commands If Value, Set Value and Send Email Template have been added and are described in this
manual.
The modem connection now allows a straight RS-232 connection as well.
Passwords and usernames have been lengthened to 32 characters.
The number of macro messages has been increased to 256.
Connected ARC-16s are no longer supported. Since the introduction of AutoPilot, for most this is no longer an
issue. If you are using direct connected ARC-16s in an ARC Plus environment, contact support for guidance.
NEW IN FIRMWARE VERSION 3

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Version 3 introduced a number of significant new features. Please click on the links or turn to the named section
for more information on each feature.
Feature
Hypertext Link
All-new web page offering platform independence, better speed
and more flexible navigation
WEB PAGE
Redesigned smartphone interface to carry over the updated look
and new features of the web page
SMARTPHONE WEB PAGE
Easy-to-set automatic actions when channels cross limits or
change state
METER ACTIONS
Error! Reference source not found.
Ability to set meter and status values directly from a macro
without using a virtual channel
METER CHANNEL SOURCE
STATUS CHANNEL SOURCE
Ability to run two different macros using a single channel’s
raise/lower buttons
COMMAND SOURCE
New macro features, including email templates for even greater
flexibility in formatting email alerts
EMAIL TEMPLATES
SNMP
SNMP

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CONTENTS
Using this manual ......................................................3
About the ARC Plus System .......................................4
ARC Plus Models........................................................4
New In Firmware Version 5.0.8.1...............................5
New In Firmware Version 5.0.5.1...............................5
New In Firmware Version 5.0.3.5...............................5
New In Firmware Version 5.0.2.6...............................5
New In Firmware Version 5.0.2.1...............................5
New In Firmware Version 5.0.1.21.............................6
New In Firmware Version 5........................................6
New In Firmware Version 3........................................6
Contents ....................................................................8
Introduction.............................................................11
Front Panel........................................................11
Rear Panel.........................................................12
Inputs and Outputs..................................................13
Plus-X Ethernet I/O...........................................13
PlusConnect™ Direct Transmitter Interfaces ...13
Communications......................................................14
AutoLoad Plus Software ...................................14
AutoPilot® Software .........................................15
Web-based monitoring and control.................15
Software and Firmware Updates ............................15
System Security .......................................................15
Operation.................................................................16
Web Page.................................................................16
Requirements....................................................16
Security .............................................................17
Logging In and Out............................................17
Navigating the Web Page..................................17
Smartphone Web Page .....................................20
Installation...............................................................21
Needed Items ..........................................................21
Recommended Sequence........................................21
Rear Panel Connections...........................................22
Connecting to the Ethernet ...........................22
Initial Settings ..........................................................22
Network settings...............................................22
Configuration...........................................................23
Using AutoLoad Plus Software ................................23
Connecting to the ARC PLUS SL ...............................23
Saving and Archiving ARC Plus SL Configurations....24
Saving Configuration Changes to the ARC Plus SL
..........................................................................24
Archiving ARC Plus SL Settings to the PC ..........24
UpLoading Archived Settings............................24
Uploading Firmware .........................................24
Connecting Plus-X I/O units.....................................25
Changing the Site Name ..........................................25
Managing Users .......................................................26
Time Settings ...........................................................27
Network Settings .....................................................28
SNMP Settings .........................................................29
ARC Plus SL as an SNMP Manager ....................29
ARC Plus SL Trap GenerationStatus Channel
Source ...............................................................33
Email and Dial-out Notifications..............................36
Configuring Email Alarm Notifications..............37

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Email Settings....................................................37
Email Lists .........................................................39
Configuring Dial-out Alarm Notifications..........39
Dial-out Lists .....................................................40
Site Settings .............................................................41
Startup Behavior ...............................................41
Timeout Settings...............................................42
Front Panel Behavior ........................................43
Alarms...............................................................44
Events................................................................45
Primary/Backup RSI Configuration....................45
Web Interface ...................................................46
Modem Settings................................................46
Authorization Codes .........................................47
Captures............................................................47
Hiding Unused Channels ...................................50
Configuring an ARC Plus Network (Multi-Site
Installations) ............................................................51
Adding Sites to the Network.............................51
Categorizing Sites..............................................51
Setting the Network Password .........................51
Macro Presets..........................................................52
Site Speech Label.....................................................52
Meters .....................................................................53
Meter Channels .......................................................53
Channel and Units Labels..................................53
Meter Type .......................................................54
Voltage Range...................................................54
Sample Type and Time......................................54
Decimal Places ..................................................54
Meter Channel Source ......................................55
Meter Graph ............................................................56
Meter Alarms...........................................................57
Delayed Alarm Reporting..................................57
Rearm Delay......................................................57
Enabling/Disabling Alarms ................................58
Setting Limits ....................................................58
Meter Actions ..........................................................59
Meter Notifications .................................................60
Meter Display ..........................................................61
Meter Speech Labels ...............................................62
Calibrating Meter Inputs..........................................63
Status.......................................................................64
Status Channels .......................................................64
Inverting a Status Channel................................64
Status Channel Source ......................................65
Status Alarms...........................................................66
Enabling/Disabling Alarms ................................66
Delayed Alarm Reporting..................................67
Rearm Delay......................................................67
Alarm Severity...................................................67
Alarm Priority....................................................67
STATUS ACTIONS .....................................................68
Status Notifications .................................................69
Status Display ..........................................................69
Status SPEECH Labels...............................................70
Commands...............................................................70
Momentary or Latching Relays .........................70
Command Duration ..........................................70

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Command Labels...............................................71
Command Source..............................................72
Virtual Channels.......................................................75
Primer ......................................................................75
Examples..................................................................76
Status Values in Meter Channels ......................76
Min/Max/Average.............................................76
Transmitter Efficiency.......................................76
Meter Validation...............................................77
Status Based on Analog Limits ..........................77
Status for multiple events.................................77
Command Fault Checking .................................78
VSWR Computation ..........................................78
Macros.....................................................................79
Macro Primer...........................................................79
Branching ..........................................................79
Actions ..............................................................79
IF statements ....................................................79
Examples...........................................................81
Macro expressions...................................................85
General .............................................................85
ARC Plus ............................................................85
Date and Time...................................................85
Memory ............................................................86
Macros ..............................................................86
Misc...................................................................86
Starting and stopping Macros..................................87
Autopilot ...........................................................87
WEB Page..........................................................87
Raise and Lower buttons ..................................87
Status Actions ...................................................88
From a Macro....................................................88
Macro Schedule ................................................88
Configuration...........................................................90
Calendar............................................................90
Email Templates................................................91
Creating Macros ......................................................92
Macro Editor .....................................................92
Saving Macros...................................................93
Appendix A: Specifications ......................................94