BZB Gear BG-IPGEAR-PRO User manual

BG-IPGEAR-PRO
HDMI 2.0 over IP Multicast System
with Video Wall & PoE Support
User Manual

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 6
Controller Packing List 7
Transmitter Packing List 7
Receiver Packing List 7
Optional Accessories (Not Included) 7
Transmitter and Receiver Specifications 8
Transmitter and Receiver Interface Descriptions 9
Transmitter and Receiver DIP Switch ID Settings 11
Controller Technical Specifications 12
Application Diagram 13
Network Switch Selection 13
IR Passthrough 14
Network Connection and System Setup 15
Web Control 16
Mapping 17
Groups 19
Video Wall Setup 21
On Screen Display (OSD) 25
Schedule (OSD) 26
Setup 27
History 30
Account 31
BZBGEAR Switcher Control Application 32
Troubleshooting 40
Technical Support 41
Warranty 42
Mission Statement 43
Copyright 44
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 4

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Introduction
The BG-IPGEAR-PRO system is an HDMI 2.0 over IP multicast system with video wall &
PoE support that boosts up your video/audio transmission distances up to 120m(396ft) in
stunning UHD 4K@60. With cost effective ethernet cables, users can easily extend a UHD
video from source devices such as a Blu-ray player, PS5, PC, to a distant display.
Additionally, the BG-IPGEAR-PRO system is HDCP compliant and supports IR and RS-232
pass-through.
The BG-IPGEAR-PRO-C smart controller for the BG-IPGEAR-PRO system provides
continuous system monitoring, self-recovery, along with real-time email event notifications
and alerts. With a high degree of expandability, a single BG-IPGEAR-PRO-C can manage
up to 1024 transmitters and an unlimited number of receivers at once.
The intuitive web-based GUI enables users to drag and drop any source to any display,
build custom video walls, and create custom on-screen-display (OSD) messages. Users can
also access and manage the system by using the free iOS, Android, Windows, and MAC
applications.
Note: A supported gigabit network switch is required for the BG-IPGEAR-PRO system. The
system is capable of Point-to-Point, Point-to-Many, and Multicasting. Network switches
must support IGMP snooping and jumbo frame/large packet transfer. Multicasting requires
a managed gigabit network switch with 802.1Q VLAN functionality to allow for multiple
video sources.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 5

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Features
●Resolutions up to 4K@60 4:4:4 8 bits
●High Dynamic Range (HDR)*
●HDMI 2.0a compliant
●HDCP 2.2 compliant
●Flexible and scalable UHD video broadcasting: one-to-one, one-to-many &
multicasting.
●Each transmitter can multicast up to 1,023 receivers for video wall applications or
point-to-point.
●Full frequency, bi-directional IR signal from 20KHz to 60KHz.
●Full duplex RS-232 control up to 115,200 bps.
●Easy dip switch matching for hardcoding multicast group configurations.
●Simultaneous video wall functionality (up to a 5x5 video wall)
●90°, 180°, and 270° clockwise image rotation in video wall mode.
●KVM support to control remote devices.
○USB flash drive (USBoIP) and keyboard/mouse (KMoIP)**
○USB webcam and USB audio device over IP (HW-USBoIP)***
●Wall mounting housing design for easy and robust installation
Notes:
* Due to the video compression, some distortion in terms of visual perception may happen
in HDR modes.
** For KMoIP functions:
A. The Tx channel ID must set between 0001 to 0008 (max quantity of Tx devices for
KVM support is 8 units)
B. The Rx channel ID must set to ID=0 [↑-↑-↑-↑-↑-↑]
C. Users must click the hotkey three times to switch Tx . (ex. Press the “5” key on the
num pad three times to switch to ID=0005(Tx)
*** For HW-USBoIP functions:
A. Do not attach devices other than a USB webcam and USB audio device
B. The Rx's webcam and video signal must come from the same Tx.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 6

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Controller Packing List
●1x BG-IPGEAR-PRO-C
●1x Rack-mounting ear set
●1x DC 5V power supply
●1x User Manual
●1х Quick Start Guide
Transmitter Packing List
●1x IPGEAR-PRO-T
●1x IR Blaster Cable
●1x User Manual
●1x IR Receiver Cable
Receiver Packing List
●1x IPGEAR-PRO-T
●1x IR Blaster Cable
●1x User Manual
●1x IR Receiver Cable
Optional Accessories (Not Included)
●BG-VOP-ACC-RM
(Mount bracket for RM10)
●BG-VOP-ACC-RM10
(4RU rack mount fits 10
transmitters/receivers)
●BG-VOP-ACC-RB
(Blank mount bracket for RM10)
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 7

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Transmitter and Receiver Specifications
Technical Specifications
Model
BG-IPGEAR-PRO-T [Tx]
BG-IPGEAR-PRO-R [Rx]
HDMI Compliance
HDMI
HDCP Compliance
Yes
Video Support
Up to 4K@60 (4:4:4 8 bits)
Latency
2 frames (33 ms) maximum
HDMI over UTP Transmission
[24-bit]
Ultra HD (4K2K60)-120m (396ft) [CAT.X]
Audio Support
Surround sound (up to 7.1ch) or stereo digital audio
Input TMDS Signal
1.2 Volts [peak-to-peak]
Input DDC Signal
5 Volts [peak-to-peak, TTL]
ESD Protection
Human body model — ±15kV [air-gap discharge] & ±8kV [contact discharge]
IR Pass-Thru
Full-duplex bi-directional
RS-232 Support
Yes
Input
1x HDMI + 2x 3.5mm + 2x USB
1x RJ45 + 1x HDMI + 2x 3.5mm + 1x
S/PDIF
Output
1x RJ45 + 1x S/PDIF + 2x 3.5mm
2x 3.5mm + 5x USB
In/ Out
1x DIN9
1x DIN9
HDMI Source Control
Controllable via IR pass-through from Rx to Tx and from Tx to Rx with IR extenders
IR Remote Control
Electro-optical characteristics: = 25° / Carrier frequency: 20-60kHz
HDMI Connector
Type A [19-pin female]
Min DIN Connector
DIN-9
RJ45 Connector
WE/SS 8P8C with 2 LED indicators
3.5mm Connector
Analog audio / IR blaster & IR receiver
Mechanical Specifications
Housing
Metal enclosure
Dimensions
(L x W x H)
Model
194 x 133 x 28 mm[7.6" x 5.2" x 1.1"]
194 x 133 x 28 mm[7.6" x 5.2" x 1.1"]
Package
264 x 170 x 77mm[10.3" x 6.7" x 3"]
Carton
430 x 358 x 291mm[1'4" x 1'2" x 11.5"]
Weight
Model
663g [1.5 lbs]
644g [1.4 lbs]
Package
1528g [3.4 lbs]
Mounting
Wall mountable case with screws
Power Supply
5V DC/ / 48V POE
Power Consumption
6 Watts [max]
7 Watts [max
Operation Temperature
0~40°C [32~104°F]
Storage Temperature
-20~60°C [-4~140°F]
Relative Humidity
20~90% RH [no condensation]
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 8

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Transmitter and Receiver Interface Descriptions
Transmitter Unit - BG-IPGEAR-PRO-T
1. Power LED indicator:
[Blinking] When the unit is connected to power
[Solid] After fully booting and the device has become stable
2. Link LED indicator:
[Blinking] When the unit is connected to a Cat-5/5e/6 cable
[Solid] When the transmitting unit connects to an HDMI source and is linked to the
receiving unit
3. Info LED indicator: When a user clicks the LED button from the software, the LED
light will blink for 30 seconds.
4. IR Blaster: Infrared 3.5mm socket for plugging in the extension cable of IR blaster
5. IR Receiver: Infrared 3.5mm socket for plugging in the extension cable of IR
receiver
6. USB: reserved
7. Dip Switch: Video channel selection
8. RJ-45: Gigabit Ethernet port
9. +5V DC: Connect to 5V DC power supply
10. S/PDIF: Reserved
11. Analog audio line in: Connect to audio source
12. Analog audio line out: Connect to headphones
13. HDMI IN: Connects to an HDMI source with an HDMI cable
14. USB: Connect to USB host (keyboard/mouse & USB flash driver function)
15. RS-232: Connect to PC serial port with a DSUB-9 cable
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 9

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Receiver Unit - BG-IPGEAR-PRO-R
1. Power LED indicator:
[Blinking] When the unit is connected to power
[Solid] After fully booting and the device has become stable
2. Link LED indicator:
[Blinking] When the unit is connected to a Cat-5/5e/6 cable
[Solid] When the transmitting unit connects to an HDMI source and is linked to the
receiving unit
3. Info LED indicator: When a user clicks the LED button from the software, the LED
light will blink for 30 seconds.
4. IR Blaster: Infrared 3.5mm socket for plugging in the extension cable of IR blaster
5. IR Receiver: Infrared 3.5mm socket for plugging in the extension cable of IR
receiver
6. USB (USB 2.0 port): reserved
7. Dip Switch: Video channel selection
8. RJ-45: Gigabit Ethernet port
9. +5V DC: Connect to 5V DC power supply
10. S/PDIF: Reserved
11. Analog audio mic in (for unicast only): Connect to microphone
12. Analog audio line out: Connect to headphones
13. HDMI OUT: Connect to an HDMI display with an HDMI cable.
14. USB(USB 1.1 port): Connect to keyboard/mouse
15. USB(USB 2.0 port): Connect to USB flash drive or webcam
16. RS-232: Connect to PC serial port with a DSUB-9 cable
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 10

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Transmitter and Receiver DIP Switch ID Settings
Notes:
1. For ID=1~63 refer to the table below to set up device hardware control.
2. For ID=64~1023, adjust the DIP switches to ID=0 and the ID will be decided by the
controller.
ID
Pin1
Pin2
Pin3
Pin4
Pin5
Pin6
ID
Pin1
Pin2
Pin3
Pin4
Pin5
Pin6
0
↑
↑
↑
↑
↑
↑
32
↑
↑
↑
↑
↑
↓
1
↓
↑
↑
↑
↑
↑
33
↓
↑
↑
↑
↑
↓
2
↑
↓
↑
↑
↑
↑
34
↑
↓
↑
↑
↑
↓
3
↓
↓
↑
↑
↑
↑
35
↓
↓
↑
↑
↑
↓
4
↑
↑
↓
↑
↑
↑
36
↑
↑
↓
↑
↑
↓
5
↓
↑
↓
↑
↑
↑
37
↓
↑
↓
↑
↑
↓
6
↑
↓
↓
↑
↑
↑
38
↑
↓
↓
↑
↑
↓
7
↓
↓
↓
↑
↑
↑
39
↓
↓
↓
↑
↑
↓
8
↑
↑
↑
↓
↑
↑
40
↑
↑
↑
↓
↑
↓
9
↓
↑
↑
↓
↑
↑
41
↓
↑
↑
↓
↑
↓
10
↑
↓
↑
↓
↑
↑
42
↑
↓
↑
↓
↑
↓
11
↓
↓
↑
↓
↑
↑
43
↓
↓
↑
↓
↑
↓
12
↑
↑
↓
↓
↑
↑
44
↑
↑
↓
↓
↑
↓
13
↓
↑
↓
↓
↑
↑
45
↓
↑
↓
↓
↑
↓
14
↑
↓
↓
↓
↑
↑
46
↑
↓
↓
↓
↑
↓
15
↓
↓
↓
↓
↑
↑
47
↓
↓
↓
↓
↑
↓
16
↑
↑
↑
↑
↓
↑
48
↑
↑
↑
↑
↓
↓
17
↓
↑
↑
↑
↓
↑
49
↓
↑
↑
↑
↓
↓
18
↑
↓
↑
↑
↓
↑
50
↑
↓
↑
↑
↓
↓
19
↓
↓
↑
↑
↓
↑
51
↓
↓
↑
↑
↓
↓
20
↑
↑
↓
↑
↓
↑
52
↑
↑
↓
↑
↓
↓
21
↓
↑
↓
↑
↓
↑
53
↓
↑
↓
↑
↓
↓
22
↑
↓
↓
↑
↓
↑
54
↑
↓
↓
↑
↓
↓
23
↓
↓
↓
↑
↓
↑
55
↓
↓
↓
↑
↓
↓
24
↑
↑
↑
↓
↓
↑
56
↑
↑
↑
↓
↓
↓
25
↓
↑
↑
↓
↓
↑
57
↓
↑
↑
↓
↓
↓
26
↑
↓
↑
↓
↓
↑
58
↑
↓
↑
↓
↓
↓
27
↓
↓
↑
↓
↓
↑
59
↓
↓
↑
↓
↓
↓
28
↑
↑
↓
↓
↓
↑
60
↑
↑
↓
↓
↓
↓
29
↓
↑
↓
↓
↓
↑
61
↓
↑
↓
↓
↓
↓
30
↑
↓
↓
↓
↓
↑
62
↑
↓
↓
↓
↓
↓
31
↓
↓
↓
↓
↓
↑
63
↓
↓
↓
↓
↓
↓
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 11

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Controller Technical Specifications
Technical
Role of usage
System Controller
Input
1x RJ-45
Output
1x HDMI
HDMI connector
Type A [19-pin female]
RJ-45 connector
WE/SS 8P8C
Mechanical
Housing
Metal enclosure
Dimensions
[L x W x H]
Model
90 x 78 x 29mm [3.5" x 3" x 1.1"]
Package
198 x 137 x 74mm [7.8" x 5.4" x 2.9"]
Carton
420 x 400 x 300mm [1'4"x 1'3" x 11.8"]
Weight
Model
222g[0.4 lbs]
Package
493g [1 lbs]
Fixedness
Rack-mount with ears
Power supply
5V DC
Power consumption
3.5 Watts [max]
Operation temperature
0~40°C [32~104°F]
Storage temperature
-20~60°C [-4~140°F]
Relative humidity
20~90% RH [no condensation]
Controller Interface Descriptions
1. Activity LED indicator: When the device is being used, the light will blink.
2. Power LED indicator: When the unit connects to power the light will illuminate.
3. +5V DC:+5V DC power jack.
4. Output: HDMI output displays the information of the controller (NOTE: An HDMI cable
must be plugged in before powering the unit or no image will be displayed).
5. RJ-45: Ethernet control port
6. USB: Not Used
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 12

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Application Diagram
Network Switch Selection
1. Choosing a Network Switch
The selected network switch must support the following functions:
●Gigabit (or faster) ethernet ports
●IGMP Snooping
●IGMP v2 Snooping (multicast)
●IGMP Querier
●IGMP Snooping Fast Leave
●Multicast forwarding or filtering
●Jumbo frames/large packet transfer up to 9KB (9000 bytes)
2. Network Switch Configuration
Configuring your switch properly so it will pass data more efficiently, please refer to the
following settings:
●Enable IGMP Snooping on Layer 2 switches.
●Enable IGMP Querier on the Layer 3 switches.
●Enable IGMP Fast-Leave on all switches that have IPGEAR-PRO units connected
directly to them.
●Enable jumbo frame/large packet transfer on the network switch to improve data
transfer efficiency.
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
IR Passthrough
[IR Extenders]
IR Blaster IR Receiver
[IR Sockets]
IR BLASTER: Plug in the IR blaster to emit all IR command signals received from the IR
receiver from the other end to control the devices corresponding to the IR signals.
IR RECEIVER: Plug in the IR receiver to receive all IR command signals from the IR remote
controls of the corresponding devices.
CAUTION!
Incorrect placement of IR Blaster and Receiver may result in the failure of the IR extenders.
Please check carefully before plugging in the IR extender to the respective IR sockets.
Warranty will not cover the damage.
[Definition of IR Earphone Jack]
IR Blaster IR Receiver
NOTE: Users can buy any IR extension cables on the market that are compatible with the IR
sockets and extender for replacement use shown in the diagram above. IR cables longer
than 2m (6ft) may not work.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 14

BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Network Connection and System Setup
Installation Setup
1. Connect a Laptop/PC and the BG-IPGEAR-PRO-C into a Gigabit IP
Switch/Router/Hub.
a. Ensure your Gigabit IP Switch/Router/Hub has a DHCP server enabled.
b. The BG-IPGEAR-PRO-C controller is preconfigured to be set to DHCP and will
automatically grab an IP address from the network. If a DHCP server is not
available, the unit will assign itself its own IP. The controller, transmitters, and
receivers must all be on the same network/VLAN to communicate properly.
2. Plug one end of an HDMI cable into the BG-IPGEAR-PRO-C and the other end into a
display.
3. Plug power into the control box and wait for the unit to boot and show its information
splash screen on the display.
a. NOTE: HDMI must be plugged into the controller before it is powered on
otherwise no image will be displayed.
4. The splash screen will display the IP Address, Network Mask, Gateway, and URL if the
network had DHCP configured properly as shown in the image above.
a. Users can also use a mobile device connected to the same network to scan the
QR code on the display to access the web page for management.
5. Next, assign each transmitter (BG-IPGEAR-PRO-T) in the system a unique ID by using
the DIP switch panel on the side of the unit (for specific DIP switch settings see the
previous chart).
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
6. Receivers (BG-IPGEAR-PRO-R) can be set to receive signals from any transmitter or a
specific one. To receive signal from any transmitter, leave all dip switches in the 0
position (up). To receive signal only from a specific transmitter, toggle the DIP switches
on the receiver to match the positions on the desired transmitter.
7. When the dipswitches are set, plug the transmitters and receivers into the PoE network
switch to power them on.
a. Connect sources to transmitters and displays to receivers using HDMI cables.
b. When powered, connected to a display, and unpaired from a transmitter the
receivers will display the following image:
Web Control
1. Type in the URL shown by the BG-IPGEAR-PRO-C into your preferred web browser
or scan the QR code using a mobile device connected to the same network as the
controller.
2. The login page will be displayed if the system and network were configured correctly
as shown below.
3. Enter the default credentials to login to the system.
a. Default account: admin
b. Default password: admin
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Mapping
1. Upon logging in you will be taken to the systems Mapping page.
2. On this screen users can pair transmitters and receivers together, view and manage
presets, as well as view grouped units.
3. The image previews on the Mapping page display useful information such as the
group/pair ID in the top right, editable device name in the bottom left, and device IP
address.
a.
b. The lightbulb symbol will illuminate red when clicked
which will cause the corresponding units red LED indicator light to blink for a
short period of time to assist with identification.
c. On transmitting units the paired symbol shows the number of
receivers that the transmitter is currently broadcasting too.
d. On receiver units the ON/OFF buttons send CEC
commands to compatible displays to turn them on or off.
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
4. To set a configuration as a preset click “Save as” dropdown and select the desired
preset location. To recall a preset click the “Recall” drop down and select a preset
that has been previously saved.
5. To select a set of grouped transmitters or receivers select the drop down at the top
of each respective section.
a. Selecting a group of transmitters or receivers will make the system display
only units in that group for easier identification and management.
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
Groups
Transmitters or receivers can be grouped together for easier identification and system
management. To create or manage device groups select the “Group” tab from the menu on
the left hand side of the web interface.
1. To create a receiver or transmitter group, type in a “Group Name” and click
“Create.”
2. Once the group is created, move to the next section on the screen and select the
group name you just created from the “Group” dropdown menu.
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BZBGEAR BG-IPGEAR-PRO PRODUCT MANUAL
a.
b. Click and drag devices from the bottom “Others” box to the “Group” box
above.
3. Users can also choose to upload an icon for the group to assist with identification.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 20