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  9. Cables to Go 35559 User manual

Cables to Go 35559 User manual

Port Authority2 HARD DRIVE ENCLOSURE
System Requirements:
Hardware:
•A USB-enabled PC
Software:
•Windows® 98/98SE/ME/2000/XP
•Mac OS X
Package Contents:
•Installation Guide (this manual)
•The Port Authority2 HARD DRIVE ENCLOSURE
•Driver CD for Windows 98
•Power Supply and Power Cable (29565, 28227, 28228 models only)
•USB/PS2 Power Cable (35559 model only)
•USB A/B Cable
Hardware Installation
NOTE: MAKE SURE THE HARD DRIVE IS JUMPERED AS MASTER.
1. Open the cover to the enclosure by removing the four thumbscrews.
2. Carefully connect the hard drive to the connector from the internal board and to the
power connection (if any).
3. Replace the cover and the thumbscrews.
4. Connect power to the enclosure. (35559 model - Connect USB/PS2 Power cable to
available port on your computer. Other models, connect the power supply).
5. Connect the USB A/B Cable to an available port on your computer.
6. Turn on the enclosure. You should hear the drive spin up, and see the red/green light
come on (Note: lights only visible if cover is open).
7. Windows will find new hardware and install the appropriate drivers.
8. Hardware installation is complete. Your drive is ready to use!
Software Installation
If you are running Windows Me, Windows 2000, Windows XP or Mac OS X, you
DO NOT need to install a driver or any software from the included CD. Simply plug
the drive enclosure to the computer and it will be detected automatically.
To Verify Successful Installation in Windows®2000/XP
1. Right-click My Computer, and select Properties. Click the Hardware tab, then
Device Manager.
2. You should see a category called Universal Serial Bus Controllers and a device
called USB Mass Storage Device. [If you installed the CD driver, you will see USB
Storage Adapter AT2 (TPP)]. Under the category called Disk Drives you should
see your drive listed as a USB Drive.
To Install the drivers for Windows 98/98SE
1. After plugging in the adapter, Windows will run a Add New Hardware Wizard.
Make sure the driver CD is inserted, and Click Next.
2. Select Search for the best driver… and click Next.
3. Check only Specify a location and in the box type
“D:\AT2 Driver” (without the quotes). Substitute D: for the letter of your CD-ROM
drive.
4. Windows should find a driver for “USB Storage Adapter” or something similar.
Continue to click Next, and finally Finish to conclude the driver installation.
Troubleshooting
1)Make sure you do not install any software UNLESS you are running Windows 98.
2)Do not install any software from the CD, except per the instructions above.
Doing so could cause instability in your system.
Both cables are required for the unit to receive adequate power for proper operation of
the drive and enclosure. If you do not have two ports available for use, try connecting
the enclosure through a powered USB hub.
Problem: Drive and adapter show properly in Device Manager, but no drive letter is
available in My Computer or Windows Explorer.
Solution: This is a normal occurrence with a new drive, or with a drive that contains an
existing partition that Windows does not understand.
Using a new drive with Windows 98/Me: Before you connect the drive via USB, you
will need to connect it via IDE and partition and format it using normal methods. Once
that is complete, you can connect the drive via USB and use it normally.
Using a new drive with Windows 2000/XP: You can partition and format the drive via
USB using the Logical Disk Manager utility. Click Start, then Run. Type
diskmgmt.msc , and click Ok. This will start the utility. The USB drive should be
visible in the bottom pane. Use Windows help for assistance with using Logical Disk
Manager. Once you have partitioned and formatted the drive, Windows will assign it a
drive letter and it is ready to use.
Using a drive with existing data that Windows does not recognize: If Windows does not
assign a drive letter for a drive with data on it, it is because Windows does not recognize
the partition on the drive. This is common when connected an NTFS formatted drive
(such as a drive from a Windows NT,2000 or XP machine) to a Windows 98 computer.
Windows 98 only supports drives that are formatted using the FAT or FAT32 file
system. Unfortunately, there is not a practical workaround. You will need to connect the
drive to a Windows 2000 or XP computer to retrieve the data.

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