CADstar CS.Neo2 User manual

1.9 Qualifi cations of personnel
www.cadstar.dental
Instruction
manual
CS.Neo2 / CS.Neo2 Pro / CS.Neo2 Max

Table of contents
1. Safety and general information................................................................................................................................................................................. 2
1.1 Symbols and means of representation.................................................................................................................................................................. 2
1.2 Labeling ..................................................................................................................................................................................................................... 3
1.3 Customer service...................................................................................................................................................................................................... 3
1.4 Safety instructions for individual operating phases............................................................................................................................................. 3
1.5 Intended use.............................................................................................................................................................................................................. 4
1.6 Potential misuse....................................................................................................................................................................................................... 4
1.7 Intended environment.............................................................................................................................................................................................. 4
1.8 Duties of the operator .............................................................................................................................................................................................. 4
1.9 Qualifi cations of personnel ..................................................................................................................................................................................... 5
1.10 Duties of personnel................................................................................................................................................................................................ 5
1.11 Personal protective equipment............................................................................................................................................................................. 5
2. Transport and installation.......................................................................................................................................................................................... 5
2.1 Unpacking and setting up the device .................................................................................................................................................................... 6
2.2 Select a setup area................................................................................................................................................................................................... 6
2.3 Carrying points.......................................................................................................................................................................................................... 7
2.4 Installation example................................................................................................................................................................................................. 7
3. Device overview and connections ........................................................................................................................................................................... 8
3.1 Components of the scanner.................................................................................................................................................................................... 8
3.2 Scanner connector strip........................................................................................................................................................................................... 8
3.3 Power supply unit..................................................................................................................................................................................................... 9
3.4 USB cables ................................................................................................................................................................................................................ 9
3.5 Accessories............................................................................................................................................................................................................... 9
4. Function and installation............................................................................................................................................................................................ 9
4.1 Installing the scanner............................................................................................................................................................................................... 9
4.2 Installing the computer.......................................................................................................................................................................................... 10
4.3 Installing the software ...........................................................................................................................................................................................10
5. Working process....................................................................................................................................................................................................... 10
5.1 ID recognition.......................................................................................................................................................................................................... 11
5.2 LED indication bar .................................................................................................................................................................................................. 11
5.3 Switching off the scanner......................................................................................................................................................................................11
6. FAQ Troubleshooting................................................................................................................................................................................................ 11
7. Cleaning and maintenance work for the operator ................................................................................................................................................11
7.1 Cleaning................................................................................................................................................................................................................... 12
7.2 Recalibration ........................................................................................................................................................................................................... 12
7.3 Repair / Troubleshooting....................................................................................................................................................................................... 12
8. Disposal ..................................................................................................................................................................................................................... 12
9. Technical data........................................................................................................................................................................................................... 13
9.1 Product diagrams & clearances............................................................................................................................................................................ 14

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1. Safety and general information
This operation manual is structured in accordance with the applicable EU regulations and contains safety instructions. Individuals are
responsible for compliance with safety instructions. This chapter contains a general introduction to the safety instructions. It also contains
important information on accident prevention.
This optical 3D scanner (hereinafter referred to as the scanner), is a state-of-the-art product in terms of safety for operating personnel and
operational reliability. The scanner may nevertheless present hazards if it is used by inadequately trained personnel, or if it is used improp-
erly or not as intended. We refer to possible dangers explicitly in the chapter "Safety and general information,” as well as elsewhere in the
operation manual.
This operation manual contains the relevant information for installation, commissioning, operation, maintenance and disposal of the
scanner.
This operation manual is intended to enable the user to work safely with the scanner.
Observing the instructions in this document will help to avoid hazards and prevent damage to the scanner.
All persons working on and with the scanner must have read the operation manual and observe the information and notes relevant to
them. This operation manual must always be complete and fully legible.
CADstar Technology is not liable for any typographical errors in this manual. Likewise, no liability is assumed for damages that are directly
or indirectly attributable to the delivery. Even after taking the utmost care in the design and construction of the scanner, and even after tak-
ing all issues relevant to safety into account, residual hazards may still exist. These have been evaluated by means of a risk assessment.
This chapter lists all residual risks and warnings from the risk assessment.
The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to
ensure the accuracy of its contents. Any statement, information or recommendation in this document does not constitute a promise of
characteristics of any kind, either expressed or implied.
1.1 Symbols and means of representation
1.1.1 Warnings and additional information
Warnings
The sections marked "NOTE", "CAUTION" and "DANGER" in this document do not include all safety instructions to be followed. They are
only supplements to the general safety instructions. CADstar assumes no liability for any consequences caused by the violation of general
safety requirements or design, production and usage safety standards. This document distinguishes between the following warning levels,
depending on the severity and probability of the danger:
Warning symbol Description
DANGER Indicates a signifi cant hazard that will result in death or serious injury if not avoided.
CAUTION Indicates a minor hazard that may result in minor injury if not avoided.
NOTE A NOTE is used to explain practices that are not related to personal injury or to improve
operations with the product.
1.1.2 Safety sticker on the scanner
Safety instructions are attached to the scanner, which draw attention to possible dangers/residual dangers.
The instructions on the safety sticker on the scanner must be followed under all circumstances. If the safety labels become faded or
damaged during the life of the scanner, they must be replaced immediately with new stickers. They must be checked at regular intervals to
ensure they are
complete and legible. As soon as the signs are not immediately recognizable or comprehensible at fi rst glance, the optical 3D scanner
must be taken out of operation until the new signs are installed.

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The pictograms for warnings, prohibitions and requirements on the scanner and their meaning:
Symbol Meaning
Crushing hazardThis pictogram is located in the area of the swivel arm and warns of a
possible crushing hazard between the scanner and the swivel arm.
1.2 Labeling
The scanner is clearly identifi ed by the contents of its nameplate. CE marking according to:
• EMC Directive 2014/30/EU
• Low Voltage Directive 2014/35/EU
• RoHS Directive 2011/65/EU
1.3 Customer service
In case of technical problems, contact your customer service. Or contact CADstar Technology directly. Link: www.cadstar.dental
CADstar Technology Headquarters, Grasslau 30, 5500 Bischofshofen, Austria
1.4 Safety instructions for individual operating phases
1.4.1 Transport and installation
• The scanner may only be transported if it has been properly packed and secured.
• When handling the scanner, ensure that the scanner does not bend, especially when parking after transport.
• The scanner is designed to be set up at an ergonomic height. (Observe the employee protection regulations in your country).
• When laying the cables, ensure that they do not pose a tripping hazard. Always lay the cables along walls. Under no circumstances
may the cables be routed so that they are under tension or sagging.
• The location of the scanner must be chosen so that there are no vibrations during scanning operation, i.e. the load capacity of the
chosen base (workbench, table, etc.) must be at least twice the value listed in the Technical Specifi cations and must absorb all
vibrations.
• The ambient light must be taken into account when setting up the device. There must not be any change in the ambient light during
the scan operation, such as might occur due to shadows from trees or blinds. Neon lights or direct sunlight should also be avoided.
• The scanner must not be operated in damp rooms.
• No liquids should come into contact with the scanner. Do not place any vessels with liquid on the scanner.
1.4.2 Installation and operation
• The operating and maintenance personnel must be instructed regularly on the operation of the system and on potential hazards.
They are required to read the operation manual.
• Before each start-up, make sure that there are no parts in the swivel range of the arm, as it performs a reference run when switched
on.
• Keep children away from the scanner. Only trained personnel may work with the scanner.
• The optical 3D scanner may only be operated when it is in perfect and clean condition.
• Power supply cables and feeder cables must not be damaged or crushed by other objects.
• Malfunctions or damage must be reported to the operator immediately.
• Removing, modifying, bypassing or circumventing any protective, safety or monitoring devices is prohibited.
• Be aware of possible crushing hazards when operating the scanner inserts.
• If the scanner is not in use for a longer period of time, disconnect it from the power supply.
• Do not place any objects or tools on the scanner.
• Ensure that the area around the scanner remains clear and organized. All objects and containers not required for the workfl ow
• must be removed from the area of the scanner.
• Climbing on the scanner, as well as sitting or standing on the scanner are prohibited.

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The swivel arm will move when the scanner is switched on. Do not reach into the danger area as fi nger injuries
may occur.
The swivel arm moves during scanning. Do not reach into the danger area as fi nger injuries may occur.
1.4.3 Improper maintenance, modifi cations and repairs
The subsequent installation of additional devices from other manufacturers is not permitted, nor is the modifi cation of protective devices
without consulting CADstar Technology or the manufacturer of the respective additional device.
• Repairs to the scanner may only be performed by CADstar Technology customer service.
1.5 Intended use
The intended use of the scanner is the three-dimensional, optical measurement of duplicated human structures in combination with the
supplied software.
Only impressions and plaster models of the jaws, as well as articulators with plaster models may be inserted (max. 1500 g) dimensions W
x L x H: 200 mm x 200 mm x
150 mm. Only accessories recommended by CADstar Technology may be used. The scanner is intended to be used in dental laboratories.
Any other use requires the written consent of CADstar Technology. Improper use may endanger persons and damage the scanner. The
product is not an automatically functioning device; it must be loaded manually. Furthermore, any liability and warranty claims are excluded
in the event of non-compliance with the intended use.
1.6 Potential misuse
The information in this documentation describes the properties of the product, but does not guarantee them. No liability and warranty
claims will be accepted for damages caused by:
• Improper use of the scanner.
• Disregarding the operating instructions.
• Unauthorized changes to the scanner.
• Improper work on and with the scanner.
• Improperly performed repairs.
• Unauthorized, improper modifi cation of operating parameters.
• Catastrophic events, impacts due to foreign objects and force majeure.
1.7 Intended environment
The limits of use for the scanner are restricted as follows:
• To be operated indoors only
• Ambient temperature: 5 °C to 35 °C
• Relative humidity: up to 31°C 20 % - 80 % at temperatures up to 35°C maximum 20-50% linear decreasing - not suitable for humid
rooms, non-condensing
• No fl ickering light (e.g. fl uorescent lighting; moving blinds; shadows from trees in the wind ).
• Maximum ambient brightness 500lux. No direct sunlight in the scanning area
• Clean and dust free environment
• Horizontal installation site on a stable, vibration-absorbing workstation
• Maximum installation altitude <3000m above sea level
1.8 Duties of the operator

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The operator is responsible for the safe operation of the scanner.
• Make sure that only trained, educated or qualifi ed persons work with the scanner.
• Make sure that every person working on the scanner for the fi rst time has read and understood this operating manual.
• Draw special attention to the safety instructions in this manual and on the scanner.
• Keep the operation manual in the area near the scanner and pass it on to new personnel.
• Make sure that no one works on the scanner without having the professional expertise necessary to do so.
• Operating personnel must be instructed at regular intervals on how to work safely with the scanner.
• Please observe national regulations for the protection of female employees.
• When servicing, maintaining or cleaning the scanner, it must be disconnected from the power supply.
• Repairs may only be carried out by a certifi ed service agent
• Make sure that the notices attached to the scanner when it is delivered remain legible. Missing and damaged warning signs must be
replaced immediately.
1.9 Qualifi cations of personnel
This manual is addressed to the operating and maintenance personnel of the scanner. The operating and maintenance personnel are to be
named by the operator and must have the following qualifi cations:
Maintenance personnel:
• Basic technical knowledge
• Reading and understanding these operating and maintenance instructions is a prerequisite.
• The person must be strong enough to lift the unit and place it in its fi nal location.
• Inspection and cleaning may only be carried out by technical specialists with product-specifi c training or under the guidance of the
customer service department
Operators:
• Product training
• Regular safety instruction
1.10 Duties of personnel
• The safety instructions and operating instructions contained in this operating manual must be observed at all times.
• This scanner may only be operated by appropriately qualifi ed personnel. These personnel must be familiar with all safety instructions
and with the corresponding measures contained in this operating manual and on the scanner for operation, maintenance and clean-
ing.
• The optical scanner must be disconnected from the power supply before cleaning, maintenance and repair work.
1.11 Personal protective equipment
The 3D scanner is designed in such a way that the persons working on the scanner do not require any additional protective equipment
beyond the required standard of the operator (e.g. work clothing, work shoes, etc.).
• Persons performing cleaning and maintenance work must observe the prescribed measures for the corresponding cleaning agents
(e.g. gloves for cleaners; splash protection, etc.).
2. Transport and installation
First of all, check to ensure the packaging is undamaged. If this is not the case, document the damage and contact the seller. Pay attention
to the warnings on the packaging during transport. The device must be transported or stored so that it is well protected, dry and upright in
a package.
In case of longer storage, the device should be stored in a dry place in the original packaging. Care must be taken to comply with the stor-
age requirements as stated in the specifi cation.

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NOTE!
Transport the scanner only in the original packaging to avoid damage to the device.
2.1 Unpacking and setting up the device
First, open the top of the box and remove the top foam cover with the optional accessories. Then you can hold the scanner by the two
recesses and pull it out of the box. Now the fi xation for the arm can be removed, the standard accessories are inside the fi xation.
Save the packaging for future transport (relocation, service, ...).
Dispose of waste materials in an environmentally friendly manner.
2.2 Select a setup area
Since the environment of the scanner has a signifi cant infl uence on the product, you should be careful when selecting its location and
observe the following:
• Avoid rapidly changing lighting conditions such as moving shadows, offi ce lighting that fl ickers (fl uorescent lamps, LED...).
• Never expose the scanner to direct sunlight.
• Avoid direct proximity to heat sources (e.g. radiators, other electrical appliances, fi replaces, etc.).
• Ensure that the installation site is level and vibration-free.
• It must be ensured that there is no extraordinary exposure to dust, respectively poisons or corrosive gases at the installation site.
• Select a mounting or installation location where liquids or objects cannot get into the scanner under any circumstances (e.g. conden-
sation, roof leaks, watering water, etc.).
• Ensure that the mains plug of the power supply unit is always accessible.
• The scanner may only be operated indoors.
Info: Strong external light or sunlight may affect the scan result.
This can lead to poor scan quality or to undesired deviations of the measurement result.

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2.3 Carrying points
1
2
The two carrying points (1) and
(2) are provided to carry the scanner. Hold the scanner at these two points with your left and right hands. The scanner weighs 11-13 kg and
can be carried by one person. The open side of the scanner should face away from the body.
2.4 Installation example
The following fi gure is merely a schematic representation intended to provide an illustration of the overall system. Pay attention to an
ergonomic arrangement as well as to the minimum distances for the scanner as shown (red).
2cm
15cm
No. Description
1 Desk
2 Optical 3D scanner
3 Computer screen
4 Keyboard
5 Desk chair
6 Mouse
7 Computer

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The power supply unit may only be connected to a socket with protective contact
The cables should be laid along walls
3. Device overview and connections
3.1 Components of the scanner
These are the main components in the scanner
2
1
4
5
6
3
No. Description
1 Connector strip (rear side)
2 Swivel bracket
3 Housing
4 Optical scan unit
5 Model support (CS.Neo2 Max = two support)
6 On/Off button
3.2 Scanner connector strip
The connector strip is located on the back of the scanner and is designed as follows:
Master
USB 3.0 USB 3.024V
No. Description
1 24V DC power supply socket
2 USB C 3.0 Port Master Unit
3 USB C 3.0 Port Slave Unit (CS.Neo2 Max only)

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3.3 Power supply unit
Technical data of the power supply unit
Property Value
Manufacturer MEAN WELL
Type GST90A 24 – P1M
Input 90 ~ 264VAC
127 ~ 370VDC
47 ~ 63Hz
Power 90W
Output 24 V, 3.75 A
Use only the supplied power supply and power cord. The power supply unit may only be connected to a socket
with a protective contact.
3.4 USB cables
If possible, use the supplied cable. If you use your own USB cable, pay attention to the following properties. Full 5Gbit USB C cable with
shielding maximum 1.4m. For extensions beyond 1.4m, an active USB extension must be used.
For scanners with 2 USB cables, make sure that the full bandwidth is available for each of the two USB cables.
(Often USB connectors share the speed)
3.5 Accessories
Each scanner is delivered with the standard accessories. Further accessories can be purchased for certain functions.
NOTE! Only use original accessories.
Otherwise, warranty provisions and product liability risks could be affected.
Take care of the calibration plate so that the surface is not damaged.
4. Function and installation
This optical 3D scanner is designed for the dental fi eld to measure and digitize jaw models in three dimensions. Based on the principle of
"fringe light scanning", a fringe light pattern is projected by a projector onto an object to be measured. The distortion of the light pattern
caused by the structure of the model is registered by four high-resolution cameras installed in the scanner unit, processed and thus digi-
tized into a virtual and three-dimensional model.
4.1 Installing the scanner
After setting up the scanner, connect it with one or two USB cables, then connect the 24V supply to the external power grid and plug in the
power supply.
If the USB cables are too short, they can be extended with special active extensions. Contact CADstar for appropriate products. Important
note for devices with two USB connections, it must be ensured that the two USB ports on the PC do not belong to the same USB controller
/ HUB, since the scanner requires the full bandwidth of 2x 5GBit/s. This means that a total of 10 GBit/s must be available.