
10 49-1000487 Rev. 1
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes What to Do
Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Either or both controls set to OFF. Set the controls to a lower temperature setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped. Replace fuse or reset the breaker.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.
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normal) Leveling legs need adjusting. See Level the refrigerator section of the Owner’s
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or cycles on and off frequently.
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require more operating time. They
start and stop often to maintain even
temperatures.)
Normal when refrigerator is first plugged
in. Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts of
food are placed in refrigerator. This is normal.
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest
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too warm Temperature control not set cold
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Warm weather or frequent door
openings. Set the temperature control one step colder. See
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Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
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(frost within package is normal) Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Too frequent or too long door openings. This is normal.
Divider between refrigerator and
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circulates warm liquid around front edge
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This helps prevent condensation on the outside.
$XWRPDWLFLFHPDNHUGRHVQRWZRUN Icemaker switch is in the OFF position. Set the switch to the ON position.
Water supply turned off or not
connected. See Installing the Water Line section of the
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)UHH]HUFRPSDUWPHQWWRRZDUP Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin cause
the icemaker to shut off. Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Filter is not properly installed
Filter water leak Replace filter or make sure the water filter is
properly installed (see water filter section).
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cooling Normal, when refrigerator first plugged
in or after extended power outage Wait 24 hours for temperature in both
compartments to reach selected temperatures.
Ice dispenser opens after closing
IUHH]HUGUDZHURQVRPHPRGHOV Normal The ice dispenser door may open after closing
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Ice cubes have odor/taste Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice
cubes. Wrap foods well.
Interior of refrigerator needs cleaning. 6HH&DUHDQG&OHDQLQJVHFWLRQRIWKH2ZQHU¶V
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