CallToU VP02 User manual

Caregiver Pager System
User Manual
RECEIVER MODEL
Portable Battery Receiver
VP02
Plug-in Receiver
CC11WH
TRANSMITTER MODEL
Wearable Button
BT007WH
Wearable Button
E-01A
Stickable Button
DB19WH
NOTE: In the CCVP Series, there are different types of receivers and buttons, please
refer to the corresponding instructions according to the system you purchased.

A Good Life in Old Age
Monitoring and Improving Quality in Long-term Care
As a growing number of frail old people in need of home care,
delivering quality long-term care services, which are effective and
responsive in time, has become a priority for every family.
"Call to You" is determined to provide perfect solutions that enable
your loved ones to retain their independence and dignity in daily
life, so they can live on their own and release your burden with
peace of mind.
We "CallToU" fucus on professional home caregiver pagers for
more than a decade, and have helped and cared for millions of
ELDERLY and those in need to help timely.
"Call to you" gives more care for the elderly
You Need, We Here!
For FAQs and more information, please visit:
CallToU Brand Product Introduce
www.calltou.com
ser[email protected]

ANYWHERE IN THE HOME
Deliver users' help signal to their family or caregivers

Product Diagram
Plug-in Receiver Model ：CC11WH
55 ringtones 5 volume levels(0-110db)

Product Diagram
Portable Battery Receiver Model ：VP02
Battery receiver with vibration reminder
15 tones 5 volume control from 0 dB to 110 dB

Product Diagram
E-01A
● Low Battery Reminder
● IP55 Water Repellent
● Double Sided Adhesive Tape
DB19WH
● IP55 Water Repellent
● Double Sided Adhesive Tape
BT007WH
● Low Battery Reminder
● IP55 Water Repellent
Detachable Lanyard
Silicone Cover
Detachable Bracket
(wall-mounted)
Light Indicator after
Pressing
Silicone Cover
With stickers to stick on
the wall
Red Light Indicator after
Pressing
Detachable Lanyard
Red Light Indicator
afterPressing
Silicone Cover

Features
Portable Battery Receiver - VP02
- Portable and Back Clip
- 15 Ringtones for Choose
- 500Feet Coverage Range
- Alert mode: Vibration, Ringtone
- Driven by 2 AAA batteries (included)
- Low Battery Reminder(Audio reminder)
- 5-level Adjustable Volumes(0dB - 110dB)
- STOP Button: Switch it to stop the receiver's calling.
- Extendable with more receivers and call buttons(CallToU)
- Memory function, set ringtone will not change(even after power off)
Plug-in Receiver - CC11WH
- LED Flashing Receiver
- 55 Ringtones for Choose
- 500Feet Coverage Range
- 5-level Adjustable Volumes(0dB - 110dB)
- Extendable with more receivers and call buttons(CallToU)
- Memory function, set ringtone will not change(even after power off)
Specifications
For FAQs and more information, please visit:
Address:
room 605 , building 2, hengdali factory, chidian
J injiang, fujian, CN
www.calltou.com
ser[email protected]

Receiver Operating Instructions
Pair Method of Plug-In Receiver --- CC11WH
Select your wanted ringtone
Press "Backward" and "Forward"
button to choose your wanted chimes
Press Volume Button
Press "Volume" Button until hear a "Ding"
Pairing
Short press call button, will hear a
"Ding-ding"
Paired
Press call button again to confirm the
setting is successful
CC11WH Pairing Method VP02 Pairing Method

Receiver Operating Instructions
Pairing Method of Portable Receiver --- VP02
Turn on the portable receiver
Put 2 AAA batteries (included in the package)
into the receiver, then the receiver turns ON.
Select your wanted setting
Setting your wanted chimes, volume, and
vibration before pairing
Pairing
Long press [Setting &Volume] until you hear
“DI” to into the pairing mode
Short press call button, will hear a"Di Di"
Paired
Press call button again to confirm the
setting is successful
NOTE:
1) The device has been paired before leaving the factory, please test the working range
before use.
2) Press [SOS Button], and the receiver will be alerted and flashing.
3) After testing, you can use the device as needed.
4) The pairing process of E-01A,DB19 and BT007 transmitters is the same. Follow the steps
shown in the figure above.
5) If your first pairing fails, please try to re-pair once time, pairing may be disturbed by
other signals.
6) If an abnormal sound occurs during use, please clear the setting and re-pair.
7) If you buy more extra receivers and transmitters, you need to pair the new units with
your original units, then they can work together.
8) The default ringtone is "Ding-Dong".If you want to change the ringtone, you need to
reset the receiver, then select the ringtone you want, and then re-pair it.

Button Operating Instructions
Attach Lanyard - E-01A
STEP 1
Slide the back cover according to the
direction of the arrow
STEP 2
Pin the lanyard
STEP 3
Slip the tip of the rope over the entire
lanyard
STEP 4
Slide the back cover back (to where it
was)
Replacing Battery - E-01A
STEP 1
Slide the back cover according to the
direction of the arrow
STEP 2
Open the button base by turning the
screw with a screwdriver
STEP 3
Replace the 23A 12V AIkaline battery
STEP 4
Close the button base, retighten the
screws, and close the back cover
Video Guide
Button -Operating Instructions (E-01A)
Low battery alert - red light flashes

Button Operating Instructions
Attach Lanyard --- BT007WH
STEP 1
Pin the lanyard
STEP 2
Slip the tip of the rope over the entire
lanyard
STEP 1
Removable back clip
STEP 2
Place the back clip in the hole on the
back cover and push up to use
Replace Battery--- BT007WH
STEP 1
Open the outer white plastic cover
STEP 2
Use a screwdriver to unscrew the red
plastic cover inside
STEP 3
Use a screwdriver to unscrew the red
silicone cover inside
STEP 4
Replace the 3V CR2450 Coin Battery
Video Guide
Button -Operating Instructions (BT007WH)
Low battery alert - red light flashes
Backclip Instructions --- BT007WH

Button Operating Instructions
Replace Battery--- DB19WH
STEP 1
Use a tool to lift the plastic shell
STEP 2
Take off the silicone cover
STEP 3
Replace the 23A 12V AIkaline battery
STEP 4
Press the back cover to complete the
battery replacement
Video Guide
Replace Battery --- DB19WH
Battery life depends on how often you use it
Installation Guide
Installation Guide
- Plug the receiver into a mains socket and switch the socket on.
- Test the distance to ensure the range of use (the service distance is
500ft, the distance may vary due to the obstacles of the environment)
- Fix the transmitter in place with (supplied) double-sided adhesive tape. (clean the
wall before sticking)

Clearing Setting & Change Button Ringtone
Clearing Setting & Change Button Ringtone - CC11WH
Clearing Setting & Change Button Ringtone - VP02
1. Press and hold the"Forward" button on the receiver for
5 seconds
2. Until there is a "Ding", the receiver indicator will flash,
then all the previous settings will be cleared
3. The transmitters will return to default settings (The set
ringtone will default and added/paired transmitters will be
cleared)
※ After clearing all paired transmitters, the receiver will enter
the pairing mode automatically, once you press any
transmitter, they will auto-pair, and after"DingDing", it paired
success.
※ If you want to change the ringtone of the button, you also
need to clear the pairing mode first.
1. Press and hold the"Music Selection" button on the receiver
for 5 seconds
2. Until there is a "Di", the receiver indicator will flash, then all
the previous settings will be cleared
3. The transmitters will return to default settings (The set
ringtone will default and added/paired transmitters will be
cleared)
※ After clearing all paired transmitters, the receiver will enter
the pairing mode automatically, once you press any transmitter,
they will auto-pair, and after"DiDi", it paired success.
※ If you want to change the ringtone of the button, you also
need to clear the pairing mode first.
Video Guide - CC11WH
Clearing Setting & Change Button Ringtone
Auto-pair after clearing the setting
Video Guide - VP02
Clearing Setting & Change Button Ringtone
Auto-pair after clearing the setting

Trouble - shooting
Q1: Why does the AC receiver does not work?
A1: If the AC receiver does not work, the following are possible
causes:
① The battery in the transmitter may be run down, please replace
the battery.
② The battery may be inserted the wrong way round, polarity
reversed. Please insert the battery correctly, but be aware the
reverse polarity may damage the unit.
③ Ensure that the AC receiver is switched on at the mains.
④ Check that neither the transmitter nor the receiver are near
possible sources of electrical interference, such as a power adapter,
or other wireless devices.The range will be reduced by obstacles
such as walls, although this will have been checked during setup.
⑥ Check that nothing, particularly a metal object, has been placed
between the transmitter and the receiver. You may need to reposition
the AC receiver.
Q2: After receiving the package, do l need to pair the transmitter
and receiver myself?
A2: This product has been paired at the factory and can be used
directly without re-coding. If you want to change the button's default
ringtone, you need to clear the pairing and then re-pair
Q3: Can I wear the transmitter in the shower?
A3: We recommend adding a wall-mounted or pendant transmitter
next to the bathtub or toilet within easy reach. Acceptable for Meal/
Soup Splash, but is not recommended to be worn in the shower.
Q4: Can I purchase multiple sets and pair them together?
A4: Easily Expandable:
① One transmitter can be paired with 20 receivers;
② One receiver can be paired with 55 transmitters;
③ Other models of CallToU receivers and Buttons can also be working
together;
④ For more information please refer to our customer service.

Precautions
- Please test the working distance between the receiver and the
transmitter before installation!
- Please do not install the transmitter on the doors of metal. Metal
will interfere with signals and affect the working range!
- Please do not install the receiver near the TV induction cookers,
microwave ovens, and other electrical appliances with
electromagnetic waves!
- Please do not put the receiver and transmitter in water or fire to
cause accidents!
- In case of an idle product for a long time, please take out the
battery to prevent the battery from dew and avoid malfunction!
Q5: Why the receiver does not ring when pressing the SOS
button?
A5: ① Please make sure the receiver device is powered up.
② Please make sure the transmitter has been paired with the
receiver.
③ The receiver and transmitter might be out of working range.
Metal structures, walls,doors, and other electric equipment will
affect the range.

Many thanks for thinking of us and choosing us!
For everyone in the CALLTOU family, it's Our honor to have you as
our customers. It's always a pleasure serving you and certainly
looking forward to more in the future.
A big thank you for helping us to grow
Our customer service, especially in the after-sales phase, guarantees
the satisfaction of our clients. In line with this strategy we hope you
share with us your feedback at any time, be it positive or negative.
There is always room for improvement, So if we can serve you better
in any way please do inform us.
We provide 1 -year limited product warranty to the original
purchaser against manufacturing defects in materials and
workmanship, not covering any normal wear and tear, improper
handling, or accidental damage.
CallToU Customer Care Support Team
A letter from CallToU
ELDERLY CAREGIVER PAGER
CCVP SERIES HOME CAREGIVING - MAKING HOME CARE EASY FOR EVERYONE