Camplux TE11 User manual

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ELECTRIC TANKLESS
11kW 18kW 27kW
WATER HEATER
USE & CARE MANUAL

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Please read and follow the installation and operation instructions carefully, to ensure the
long life and reliable operation of this appliance.
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..............................................................................................................................
PRODUCT FEATURES ..............................................................................................................................................................
ELECTRICAL DIAGRAM ...........................................................................................................................................................
TECHNICAL DATA ....................................................................................................................................................................
PRODUCT INNER STRUCTURE ............................................................................................................................................
INSTALLATION GUIDELINE ...................................................................................................................................................
LOCATION AND INSTALLATION METHOD ...................................................................................................................
OPERATION INSTRUCTIONS .............................................................................................................................................
TROUBLE-SHOOTING ...........................................................................................................................................................
NORMAL MAINTENANCE ...................................................................................................................................................
2
3
4
5
6
7
7
11
11
12

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1. The installation must be in compliance with the National Electrical Code, your local electrical and
plumbing codes.
2. This appliance must be EARTHED/GROUNDED.
3. All wiring and installation must be supervised by a qualified electrician.
4. CAUTION: This product has more than one power-supply connection point.
Disconnect all power supplies before attempting to install, repair or disassemble the unit.
5. This appliance is not intended for use by persons (include children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they do not play with the appliance.
6. This appliance MUST be permanently connected to the fixed circuit breaker and it must be
installed vertically.
DO NOT install this appliance close to flammable materials or strong magnetic fields.
7. This appliance is forbidden to be switch on if you think it may be frozen, as this could result in
serious damage to the unit. Wait until you are sure that it has completely thawed out before you
switch it on.
8. Please feel the outlet hot water temperature with hand to make sure it is suitable for showering
before taking shower to avoid getting scalded.
9. Before connecting pipes to the water heater hoses, it is extremely important to FLUSH the pipes
to wash away all plumbing paste or residue in the pipes.
10. The heating chamber is made of composite nano insulation material. It is natural if there might
be a bit of smell or green blue smoke when the unit is used for the first time.
11. If there is damage to the wire, you must contact qualified electrician to replace it with dedicated
wire from our authorized dealers.
WARNINGS
This is not a do-it-yourself project. Failure to have this appliance installed by a licensed plumber and
electrician will void all warranties.
Under no circumstances should you attempt to install, repair or disassemble the tankless electric
water heater without first shutting off all power to the unit directly at the circuit breaker box.
Installation of this product is restricted to indoor locations only by licensed plumbing or electrical
contractors.
4002422
IMPORTANT SAFETY INSTRUCTIONS

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312. CAUTION: FOR HOUSEHOLD AND INDOOR USE ONLY
13. CAUTION: Risk of electric shock. CONNECT ONLY TO A CIRCUIT THAT IS PROTECTED BY A
GROUND.
14. Save these instructions.
PRODUCT FEATURES
The tankless electric water heater is incorporated with patented technology with multi-safety
devices. The unit has the following features.
1. Tankless, instantaneous heating for on demand hot water. No pre-heating. No stand-by heating
loss. Energy-saving.
2. Micro-computer control. Adopting patented heating technology. Water is completely separated
from electricity by multi-layers of composite nano insulation material.
3. Over-temperature protection: when the outlet water temperature reaches over 153°F/67°C, the
electricity will be cut off to avoid getting scalded and the screen will display E1. The appliance
will start to work automatically when the temp drops to the set temperature.
4. Malfunction of sensor: when there is malfunction with the temperature sensor, the heater stops
working and displays E3.
5. Conversion between degree Fahrenheit and degree Celsius.
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FOR YOUR RECORDS
Please Note: In order to file a product warranty claim, the original proof of purchase is required.
Manufacturer: Camplux, enjoy outdoor life. Add: 3330-A Marathon Ct Charleston, SC 29418

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MODEL TE15 TE18
REMARK: J:RELAY R:HEATING SYSTEM T:TRIAC
CONTROL
SYSTEM
DISPLAY
SCREEN
L1
L1
T1
T2
R1
R2
L2
E
THERMAL CUT-OUT 194°F/90°C
INLET TEMP.SENSOR
FLOWMETER
OUTLET TEMP.SENSOR
ELECTRICAL DIAGRAM
MODEL TE11
REMARK: J:RELAY R:HEATING SYSTEM T:TRIAC
L1
L2
E
T1
T2
R1
R2
THERMAL CUT-OUT 203 °F /95 °C
CONTROL
SYSTEM
DISPLAY
SCREEN INLET TEMP.SENSOR
FLOWMETER
OUTLET TEMP.SENSOR

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TE15 TE18 TE21 TE24 TE27
1
240
15
63
2x40
2x8
12.13
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
TE11
1
240
11
50
60
8
15.15x10.23x3.66
385x260x93
1/2”
0.52/2
7.72
1
240
18
75
2x50
2x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
21
88
3x40
3x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
24
100
3x40
3x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
27
113
3x50
3x8
15.15x10.23x3.66
385x260x93
3/4”
12.13
0.85/3.2
Model No.
Phase
Voltage (V)
Wattage (kW)
Max. Amp. Load (A)
Min. Required Circuit
Breaker (A)
Min. Wire Size
(AWG cooper)
Product Dimensions
(inch)
Product Dimensions
(mm)
Water Connection (NPT)
Min. Water Flow To
Activate (GPM/LPM)
Weight (lb)
TECHNICAL DATA

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PRODUCT INNER STRUCTURE
MODEL TE11
Display Screen
Display
Screen
UP
ON/OFF
DOWN
15.15''/385mm
10.23''/260mm
MODEL TE15 TE18
Bottom Case
Control Board
Display
Screen
Temp.sensor
Heating Chamber
Display Screen
UP
ON/OFF
DOWN
10.23''/260mm
15.15''/385mm
Terminal Blocks
Flowmeter
Note: *suitable certified strain relief means shall be provided when the product is installed.

MODEL TE21 TE24 TE27
Bottom Case
Control Board
Display
Screen
Display
Screen
Terminal Blocks
Flowmeter
Temp.sensor
Heating Chamber
UP
ON/OFF
DOWN
10.23''/260mm
15.15''/385mm
INSTALLATION GUIDELINE
The installation must be in compliance with the National Electrical Code, your local electrical and
plumbing codes.
1. Make sure the appliance is intact, and the fittings are complete.
2. Please make sure the main power supply, water pressure, grounding condition, amp meter and
wire reach the standard of installation requirement.
3. The appliance must be connected to properly grounded dedicated branch circuits of proper
voltage rating. Ground must be brought to the “ground” at the circuit breaker panel.
4. This appliance MUST be permanently connected to the fixed circuit breaker. If you don’t use the
heater, please switch off the circuit breaker.
5. DO NOT install this appliance near flammable materials or a strong magnetic field. The unit must
only be mounted in a VERTICAL position near the water fittings. When installing new unit please
connect water fittings and turn water on so water flows through unit before turning POWER ON.
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LOCATION AND INSTALLATION METHOD
• Fixed installation on the wall: Locate an appropriate place on a section of wall as mentioned above.

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Fig 3: Remove the bracket from the appliance.
Fig 1: Front and back of the appliance.
Fig 2: Remove screw which fixed the bracket on back of the appliance.
Fig 4: Hold the back bracket hanger in position against the wall and mark the three mounting holes.
Drill three holes of 0.23''/6.00mm diameter, the distance between every two holes is 3.93''/100mm.
(Put plastic anchor in the hole, fix the bracket on the wall and secure the hanger using the screws
supplied or an appropriate alternative method)

Fig 7: Connect the cable to the terminal blocks, please notice the guidance logo below the terminal
blocks. TE11 will be connected to one circuit breaker. TE15, TE18, will be connected to two circuit
breakers. TE21, TE24, TE27 will be connected to three circuit breakers (Picture 2).
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Fig 6: Fix the appliance to the bracket which was nailed to the wall. Make sure the unit bracket is
secured onto the back metal hanger correctly (Picture 1).
3.93''/100mm3.93''/100mm
3.93''/100mm3.93''/100mm
Fig 5: Undo screws on appliance to remove the front cover. Before removing the front cover, use
your hands to pull out the screen row line plug carefully.
Picture 1 Picture 2
E L1 L2 L1 L2 L1 L2
E L1 L2 L1 L2 L1 L2

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Water Connections
1. All water pipe must comply with national and applicable state and local water pipe codes.
2. The unit should be directly connected to the main water supply. Flush pipe with water to remove
any debris or loose particles.
3. It is required that 1/2”NPT water connections be used with model TE11, use 3/4”NPT water
connections with the following models TE15, TE18, TE21, TE24, TE27.
4. Please remember to install rubber seal rings at the connections. When all water connections are
completed, check for leaks and take corrective action before proceeding.
Electrical Connections
1. All electrical work must comply with national and applicable state and local electrical codes.
2. All units must be connected to a properly grounded dedicated branch circuit of proper voltage
rating.
3. Before starting any work on the electric installation, be sure that main breaker panel switch is OFF
to avoid any danger of electric shock, all mounting and plumbing must be completed before
proceeding with electrical hook-up.
4. TE11 can be connected to a single circuit, using a supply cable protected by a double pole
breaker.
5. TE15, TE18, require two independent circuits. Use two supply cables protected by two separate
double pole breakers.
6. TE21, TE24, TE27, require three independent circuits. Use three supply cables protected by three
separate double pole breakers.
7. While connecting the cable to terminal blocks, please make sure the metal wire ends and the
terminal blocks touch each other completely. Then tighten the screws to make sure there is full
contact and the current can go through.
Fig 8: Please plug in the screen row line plug, then affix the front cover on appliance and replace
those screws (Picture 3-4).
Fig 9: Connect the water pipe to the water inlet and water outlet connections, please remember to
install the rubber seal ring (Picture 5).
Picture 4Picture 3 Picture 5
15.15''/385mm
10.23''/260mm

Change LEDLED damaged
Problems Possible Cause Corrective Actions
Tighten fittings
Change rubber washer
Connect power to the unit
Fittings are not tight
Rubber washer worn-out
Power not connected
1. Inlet and outlet
fittings leaking
2. LED no signal
TROUBLE-SHOOTING
Controller Operation
11
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OPERATION INSTRUCTIONS
1. Turn on the circuit breaker to bring electrical power to the unit.
2. Open water faucet for a few minutes until water flow is continuous and all air is purged from
water pipes. The unit must be operated after the breakers are turned on.
3. After the unit is supplied with power, a beep sound can be heard and LED lights for 2 seconds, no
other display, the appliance keeps standby.
4. Press to turn ON/OFF the appliance. When the unit is ON, LED displays actual water
temperature of the outlet. When the appliance is not operating, the screen will switch to the
screen saver after 5 seconds. The display screen light will be off. Touch the screen, it will return to
operating mode.
5. Press and to adjust the outlet water temperature. Temperature setting range is
86-125°F/30-52°C.
* If the unit has been paused, You may first get a short burst of very hot water when you turn it
on again. Please let the water run for a few seconds to let the temperature settle down. Please
check the water temperature with your hand before you taking a shower.
* If the unit will not be used in winter, drain out water completely so that the heater will not
FREEZE.
* Please periodically clean inlet strainer and the shower to keep a free water flow.
6. Press to convert the temperature display between degree Fahrenheit and degree Celsius.
7. There is an automatic memory function to avoid repetitive operation, while you turn on the
appliance, the default set temp will be the same as last time it was set.
1. Press to turn ON/OFF the appliance. When the unit is ON, LED displays actual water
temperature of the outlet. When the appliance is not operating, the screen will switch to the
screen saver after 5 seconds. The display screen light will be off. Touch the screen, it will return to
operating mode.
2. Press and to adjust the outlet water temperature. Temperature setting range is
86-125°F/30-52°C.

Set a lower temperature
Turn the valve to increase the inlet
water flow
Set a higher temperature
Turn the valve to reduce the inlet
water flow
Clean strainer and shower
Reduce the temperature
Turn up the water flow
Please contact with your local
dealer
Reduce the inlet water flow
Too high temperature set
Water flow too little
Low temperature set
Water flow too much
Inlet strainer or shower
clogged
Outlet temp is over 153°F/67°C
Temperature sensor failure
Inlet water flow is too high
4. Water too hot
5. Water too cold
6. Outlet gets water
smaller and smaller
7. LED displays E1
8. LED displays E3
9. Display overload
Open valve to get water
Open valve to get pressure
Change key or PCB
No water out from shower
Water pressure too low
Key or PCB damaged
3. Functional keys
not working
Note: Problem No.7 and No.8 should only be performed by qualified electrician. The person
who initially installed the unit is the best one to contact for help.
NORMAL MAINTENANCE
Note: Do not attempt to repair this water heater by yourself. Call a service person for assistance.
Always turn off all power supply to the unit. Turn off all circuit breakers that supplying power to the
appliance. Please note some units are connected with multiple circuit breakers. TURN OFF ALL
WATER SUPPLY AND ALL POWER SUPPLY.
This unit does not require any regular maintenance. However, to ensure consistent water flow, it is
recommended to follow the following procedures.
1. Periodically remove scale and dirt that may build up at the aerator of the faucet or in the shower
head.
2. There is a built in filter screen at inlet connection which should be cleaned from time to time.
Please turn off the water flow before doing this.
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SANS RÉSERVOIR
MANUEL D'UTILISATION ET D'ENTRETIEN
CHAUFFE-EAU ÉLECTRIQUE
11kW 18kW 27kW

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Veuillez lire attentivement et observer soigneusement les instructions d'installation et
d'utilisation pour assurer la longue durée de vie et le fonctionnement fiable de cet appareil.
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CONTENTS
RENSEIGNEMENTS IMPORTANTS SUR LA SÉCURITÉ ................................................................................................
CARACTÉRISTIQUES DU PRODUIT ....................................................................................................................................
SCHÉMA ÉLECTRIQUE .............................................................................................................................................................
CARACTÉRISTIQUES TECHNIQUES ....................................................................................................................................
STRUCTURE INTERNE DE L'APPAREIL ..............................................................................................................................
LIGNES DIRECTRICES LIÉES À L'INSTALLATION ...........................................................................................................
ENDROIT ET MÉTHODE D'INSTALLATION .....................................................................................................................
INSTRUCTIONS DE FONCTIONNEMENT ......................................................................................................................
DÉPANNAGE ............................................................................................................................................................................
ENTRETIEN NORMAL ............................................................................................................................................................
2
3
4
5
6
7
8
11
12
13

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RENSEIGNEMENTS IMPORTANTS SUR LA SÉCURITÉ
1. L'installation doit se conformer au Code national de l'électricité, ainsi qu'aux codes provinciaux et
municipaux relatifs à la plomberie et à l'électricité.
2. L'appareil doit être impérativement MIS À LA TERRE.
3. L'installation et le câblage doivent faire l'objet d'une supervision par un électricien qualifié.
4. MISE EN GARDE: l'appareil comporte plus d'un point de raccordement pour son alimentation.
Débranchez l'ensemble des points d'alimentation avant de procéder à l'entretien de l'appareil.
5. L'appareil n'a pas été prévu pour une utilisation par des personnes (y compris les enfants) ayant
des capacités physiques, sensorielles ou mentales limitées, ou encore manquant d'expérience et
de connaissances, à moins que ces personnes ne bénéficient d'une supervision ou de directives
relatives à l'utilisation de l'appareil offertes par une personne responsable de leur sécurité. Les
enfants doivent être supervisés pour s'assurer qu'ils ne jouent pas avec l'appareil.
6. L'appareil DOIT être connecté en permanence au disjoncteur fixe et installé à la verticale.
N'INSTALLEZ PAS cet appareil à proximité de matières inflammables ni de champs magnétiques
puissants.
7. Il est interdit de mettre l'appareil sous tension si vous croyez qu'il peut être gelé, car cela pourrait
l'endommager gravement. Attendez que l'appareil ait complètement dégelé avant de le mettre
en marche.
8. Touchez l'eau chaude à la sortie de l'appareil pour vous assurer que la température convient à la
prise d'une douche, ceci afin d'éviter de vous brûler.
9. Avant de connecter les conduites aux tuyaux du chauffe-eau, il est extrêmement important de
RINCER les conduites pour évacuer tout résidu de pâte à souder ou autres particules qui s'y
trouveraient.
10. La chambre de chauffage est réalisée en le matériau nano-isolant en composite. Il est naturel
qu'il y ait un légère odeur ou de fumée bleu-vert lors de la première utilisation de l'appareil.
11. Si le câble a été endommagé, vous devez communiquer avec un électricien compétent afin de le
faire remplacer par un fil spécifique prévu à cet effet et fourni par l'un de nos distributeurs
autorisés.
AVERTISSEMENTS
Ceci ne constitue pas un simple projet de bricolage. Le défaut de faire installer l'appareil par un
plombier et un électricien agréé annule toutes les garanties.
En aucun cas, vous ne devez tenter d'installer, de réparer ou de démonter le chauffe-eau électrique
sans réservoir sans avoir au préalable coupé toute alimentation électrique de l'appareil directement
du boîtier du disjoncteur.
Cet équipement ne peut être installé qu'à l'intérieur et par un entrepreneur en plomberie ou en
électricité disposant d'une licence.
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4002422

12. MISE EN GARDE: POUR UTILISATION DOMESTIQUE ET À L'INTÉRIEUR UNIQUEMENT
13. MISE EN GARDE: RISQUE DE CHOC ÉLECTRIQUE. CONNECTEZ L'APPAREIL QU'À UN CIRCUIT
PROTÉGÉ PAR UNE MISE À LA TERRE.
14. Conservez les présentes instructions.
POUR VOS DOSSIERS
Remarque: pour pouvoir déposer une réclamation au titre de la garantie du produit, la preuve
d’achat originale est requise.
Fabricant: Camplux, profitez de la vie en plein air. Ajouter: 3330-A Marathon Ct Charleston,
SC 29418
Placez le
modèle / numéro
de série Lable ici
Situé dans le sac manuel
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CARACTÉRISTIQUES DU PRODUIT
Les chauffe-eau électriques sans réservoir contiennent des dispositifs technologiques multiples de
sécurité brevetés. Le système présente les caractéristiques suivantes.
1. Chauffage instantané sans réservoir fournissant de l'eau chaude sur demande et sans
préchauffage. Aucune perte thermique à vide. Économies d'énergie.
2. Commande par puce électronique et technologie de chauffage brevetée. L'eau est complètement
séparée de l'électricité par des couches multiples de matériaux nano-isolants en composite.
3. Protection contre la surchauffe: lorsque la température de l'eau de sortie dépasse 153°F/67°C, le
système coupe l'alimentation électrique pour prévenir les brûlures. L'écran affiche alors le code
E1. L'appareil redémarre automatiquement lorsque la température diminue pour atteindre la
température de consigne.
4. Un fonctionnement défectueux du capteur de température, si le capteur connaît une telle
défaillance, le chauffage cesse de fonctionner et affiche le code E3 alors à l'écran.
5. Conversion entre les degrés Fahrenheit et les degrés Celsius.
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SCHÉMA ÉLECTRIQUE
MODÈLE TE11
REMARQUE: J: RELAIS R: SYSTEME DE CHAUFFAGE T: TRIAC
L1
L2
E
T1
T2
R1
R2
FUSIBLE THERMIQUE 203 °F /95 °C
SYSTÈME DE
CONTRÔLE
ÉCRAN
D'AFFICHAGE
TEMP. CAPTEUR D'ENTRÉE
DÉBITMÈTRE
TEMP. CAPTEUR DE SORTIE
MODÈLE TE15 TE18
L1
L1
T1
T2
R1
R2
L2
E
FUSIBLE THERMIQUE 194°F/90°C
SYSTÈME DE
CONTRÔLE
ÉCRAN
D'AFFICHAGE
DÉBITMÈTRE
TEMP. CAPTEUR DE SORTIE
TEMP. CAPTEUR D'ENTRÉE
REMARQUE: J: RELAIS R: SYSTEME DE CHAUFFAGE T: TRIAC

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Modèle TE15 TE18 TE21 TE24 TE27
Phase
Tension (V)
Puissance (kW)
Charge D'intensité
Maximale (A)
Capacité Min. Requise
Du Disjoncteur (A)
Min. Calibre De Fil
(AWG Cuivre)
Dimensions De
L'appareil (pouces)
Dimensions De
L'appareil (mm)
Raccord D'eau (NPT)
Débit D'eau D'activation
Min (GPM/LPM)
1
240
15
63
2x40
2x8
12.13
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
Poids (lb)
TE11
1
240
11
50
60
8
15.15x10.23x3.66
385x260x93
1/2”
0.52/2
7.72
1
240
18
75
2x50
2x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
21
88
3x40
3x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
24
100
3x40
3x8
15.15x10.23x3.66
385x260x93
3/4”
0.85/3.2
12.13
1
240
27
113
3x50
3x8
15.15x10.23x3.66
385x260x93
3/4”
12.13
0.85/3.2
CARACTÉRISTIQUES TECHNIQUES
AC 240V/60HZ
FUSIBLE THERMIQUE 194°F/90°C
L1
L1
L1
T1
T2
T3
R1
R2
R3
L2
E
SYSTÈME DE
CONTRÔLE
ÉCRAN
D'AFFICHAGE
DÉBITMÈTRE
TEMP. CAPTEUR DE SORTIE
TEMP. CAPTEUR D'ENTRÉE
MODÈLE TE21 TE24 TE27
REMARQUE: J: RELAIS R: SYSTEME DE CHAUFFAGE T: TRIAC