Canadian Spa Banff User manual

BANFF SAUNA
Banff
3 Person Sauna
Owners Manual
KY-10009
canadianspacompany.com
All Plug and Play
models can be plugged
into a standard indoor
13Amp socket - no need
for an electrician.

BANFF SAUNA
Installation Requirements
Assembly of a Canadian Spa Sauna requires at least two adults to complete. Please read the instructions
thoroughly before and during assembly to ensure proper installation of the sauna.
You will require a power drill or Phillips-head screwdriver, these tools are not included. You will also need
a 3-step ladder or equivalent.
A standard 13 Amp 230V normal socket required. If placing indoors please ensure the roof is sheltered
from all weather elements. Failure to do so will void the warranty.
Do not run any other appliances from the same power point.
or
Ensure the oor is level before installation. If the oor where you intend to assemble the sauna is damp, wait
until the area is dry and clear of all moisture before assembling
Safety
Please read all health and safety instructions.
1. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities or
lack of knowledge or experience, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. Children should not be permitted to play in or with the appliance.
3. If the supply cord is damaged it must be replaced by the
 manufacturer,itsserviceagentorsimilarlyqualiedpersonsinorder
to avoid a hazard.
4. Cleaning of this infrared sauna by steam cleaners, high pressure
cleaners or spraying water is not allowed.
5. Do not cover Infrared Emitters. Covering the infrared heaters
 causesrerisk.
6. Before starting the sauna or resetting the timer, check the sauna to
ensure it is in safe condition and not occupied.
7. Individuals who may be at risk from hyperthermia, such as
individuals suffering from cardiovascular disease, should seek
medical advice before use of sauna.
8. When persistent erythema (reddening of the skin lasting more than
a day) persists after regular exposure to infrared radiation,exposure
should not be repeated and medical advice should be sought to
prevent development of erythema ab igne.
9. Ifyouareapersonwithsensitivetoheatorundertheinuence 
of alcohol or tranquilisers you should not use an infrared sauna.
10. When installing and using the sauna, basic safety precautions should
always be followed.
11. Infants, pregnant women and elderly people suffering from any
medical condition directly related to temperature should consult their
health care professional before using the sauna.
12. Persons using medications should consult their health care
professional before using the sauna.
13. Never sleep inside the sauna while the unit is in operation.
14. DO NOT use any type of chemical cleaning agents on the interior or
exterior of the sauna or you will void the warranty.
15. DO NOT stack or store any object on top of or inside the sauna.
16. Dry your hands before handling electrical controls. Never unplug the
power cord or adjust the controls with wet hands or when you have
wet bare feet.
17. DO NOT attempt any repair without consulting the manufacturer
 rst.Unauthorizedrepairattemptswillvoidthewarranty
18. If replacement of heaters is required only use original
manufacturers (OEM) parts.
Cleaning & Maintenance
• Beforeusingyourinfraredsaunaforthersttime,cleantheinsideofthesaunawithadampcloth.Ifyouexperiencea
 strongsmellatrst,donotbeconcernedasthisisnormal.Openthedoorwhilethesaunaisworking.
• To clean the exterior use a feather duster or scratch proof cloth. A damp cloth can also be used to remove stubborn dirt.
• Werecommendplacingasofttowelontheoorandonthebenchofthesaunatoabsorbperspiration.
• Scratchesandstainsonthesaunacanberemovedbysimplyusinganegradesandpaperoverthedamagedarea.We
recommend sealing with a wood preserver, wood oil or furniture polish if needed.
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BANFF SAUNA
Important Safeguards
• READ INSTRUCTIONS
All the safety and operating instructions should be read before sauna is installed and operated.
• RETAIN INSTRUCTIONS
The safety and operating instructions should be kept in a safe place for future reference
• FOLLOW INSTRUCTIONS
All operating and usage instructions should be followed at all times.
• CLEANING
 Unplugthesaunafromthewalloutletbeforecleaning.
 DONOTuseliquidcleanersoraerosolcleansersinsidethesauna.Useadampclothforcleaning.
• POWER-CORD PROTECTION
Power supply cord should be routed so it is not likely to be walked on or pinched by items placed
upon or against it.
• OVERLOADING
 Donotoverloadthewalloutletasthiscanresultinariskofreorelectricshock.
• GLASS DOOR
DO NOT remove glass door from frame when disassembling.
IMPORTANT: Failure to comply with the aforementioned safeguards may void your warranty.
Some Useful Tips
• We recommend sauna sessions should be 30-45 minutes at 45°C – 55°C, however it comes down to what you’re comfortable with.
• Allow approximately 10 to 20 minutes (depending on the ambient temperature) for the sauna to warm up before beginning a session.
• Try drinking some hot tea before your sauna session to induce a deeper sweat.
• The heaters will automatically maintain the set temperature inside the sauna once the set temperature is reached.
• The ceiling vent can be opened at any time for air circulation. If you are still too warm, open the door until you feel comfortable or turn
the set temperature down.
• Toabsorbperspirationandkeepthesaunatidyduringthesession,placeatowelonthebenchandoorofthesauna.Keeponetowel 
handy to wipe excessive sweat from your body.
• Try not to eat anything at least an hour before your sauna session. It is better to use the sauna on an empty stomach. You are more likely
to feel uncomfortable sitting in a sauna with a full stomach.
• Ensure you drink plenty of water before, during and after your sauna sessions. We recommend 1L before, 1L during and 0.5L after every session.
Water acts as the vehicle to move the toxins from your body. Drinking water before will maximise perspiration during the session. Drinking after
 willhelpkeepyouruidlevelsupaftersweating.
• Takingahotshowerorbathpriortothesaunasessionwillfurtherpromoteperspiration.Oncenished,sitinthesaunawiththedoor
open and allow your body to cool off. When you feel comfortable enough, take a warm (or cool) shower to rinse the sweat off your body.
• To help relieve sore and tense muscles, massage the affected areas while in the sauna.
• Treatyouranklesandfeetmoreeffectivelybyelevatingthemwhileinsidethesauna.Anyareathatyouwishtoachieveaspecicdeep
heating effect should be moved as close to the heaters as feels comfortable.
• Attherstsignofcoldoru,increasingyoursaunasessionsmaybebenecialinboostingyourimmunesystemanddecreasingthe 
reproductive rate of the viruses. Consult your physician for the proper treatment and care for this or any other conditions.
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BANFF SAUNA
Top 8 FAR Infrared Sauna Health Benets:
1) Increase Metabolism, Burn Calories & Lose Weight
Regular use of a sauna imparts a similar boost on the cardiovascular system
to running. As you relax in the gentle infrared heat, your body is hard at work
producing sweat, pumping blood and burning calories.
2) Relieves Muscle Pain
Increased blood circulation carries off metabolic waste products and delivers
oxygen-rich blood to oxygen-depleted muscle, so they recover faster.
Muscles relax best when tissues are warm, for greater
exibilityandrangeofmotion.Farinfraredheatrelieves
muscle tension and the deep heat of far infrared saunas
help peripheral blood vessels dilate, bringing relief and
healing to muscle and soft tissue injuries. Infrared heat
also reduces soreness on nerve endings and muscle
spasmsasmusclejointsandbresareheated.
3) Improves the Immune System
The deep heating from the infrared heaters will raise your
corebodytemperature,inducinganarticialfever.How
doesthisbenetthebody?Feveristhebody’snatural
mechanism to strengthen and accelerate the immune
response, as seen in the case of infection.
This enhanced immune system, combined with improved elimination of toxins
and wastes via intense sweating, increases your overall health and resistance to
disease.
4) Remove Toxins
Oneofthebiggestinfraredsaunahealthbenetsisitsabilitytoincreaseyour
blood circulation and stimulate the sweat glands, releasing built-up toxins in
the body. Daily sauna sweating can help detoxify your body as it rids itself of
accumulated highly toxic metals (lead, mercury, nickel, and cadmium) as well as
alcohol, nicotine, sulphuric acid, and other organic and inorganic compounds.
5) Improves Appearance of Cellulite
Cellulitereferstosupercialpocketsoftrappedfat,whichcauseuneven
dimpling or “orange peel” skin. It appears in 90% of post-adolescent women and
is rarely seen in men. Common but not exclusive areas where cellulite is found
are the buttocks, thighs, and the abdomen. Contrary to popular belief, cellulite is
not related to obesity, and the appearance of cellulite is not always reduced by
weight loss.
Since the far infrared radiant heat of the Canadian Spa Company Sauna warms
threetimesasdeepasconventionalsaunas,itissignicantlymoreeffectiveat
reducing cellulite. There is a direct link between the slowing of metabolic rates
and the storage of toxins in fat cells.
Sauna use and far infrared heat can increase heart rate
and localised blood circulation, which essentially reverses
the above-mentioned trends towards the accumulation of
liquids in the fat cells to reduce the appearance of cellulite.
6) Eases Joint Pain and Stiffness
Timespentinaninfraredsaunabenetspatientssuffering
from many forms of arthritis. Radiant heat has also been
effective in the treatment of sprains, neuralgia, bursitis,
muscle spasms, joint stiffness and many other muscular-
skeletal ailments.
7) Stress and Fatigue Reduction
Just a few minutes in the gentle warmth of an infrared sauna will help you feel
relaxed, rejuvenated and renewed. Infrared saunas have also been shown to
affect the autonomic nervous system putting you in the parasympathetic (rest
and digest) state allowing your body to heal.
8) Improves Skin
The profuse sweating achieved after just a few minutes in your Sauna carries off
deeply embedded impurities and dead skin cells, leaving the skin glowing and
immaculately clean. Increased circulation draws your skin’s own natural nutrients
to the surface.
You’ll see improved tone, elasticity, texture and fresh colour. Increased blood
circulation has also been shown to relieve acne, eczema, psoriasis, burns, lesions
and cuts. In addition, open wounds heal more quickly, reducing scarring.
Infrared Sauna Health Benets
Our Far* Infrared Sauna is completely safe and produces the same far infrared heat
produced by the sun. Far-infrared heat is required for all living things to achieve
optimum health. The radiant heat from your Far Infrared Sauna surrounds you and
penetratesdeeplyintoyourjoints,musclesandtissues,speedingoxygenowand
increasing circulation.
UsingourFarInfraredSaunahelpstoremoveimpuritiesfromyourcells,specically
the cells inside our fat where our body stores waste and harmful toxins such as
cholesterol and heavy metals. When used properly, our Far Infrared Sauna will help
provide a lifetime of healthful living.
Itisthefarinfraredenergythatismostbenecial,penetratingtheskinand
increasing circulation to help rid the body of harmful toxins.
* Far Infrared light energy is the safest and most efcient source for healing and
detoxifying the human body through heat. It produces large wavelengths of
electromagnetic light energy that allows the body to be heated internally
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BANFF SAUNA
ITEMS
Box 1 includes:
Box 2 includes:
Specication:
145 x 104x 191cm / 41 x 57 x 75”,
2005w-9Heaters
THE BASE
PlacethebaseontheoormakingsuretheFRONTisinthe
correctpositionforeasyaccess.Ensureyouallowsufcient
room for the door to fully open. You will also need room behind
the sauna to allow access to bolt in the back panel. (Sauna can
be slid back after installation). We recommend you assemble
the sauna as close to its permanent position as possible.
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Back Panel x 1Side Panel (left) x 1
Side Panel (right) x 1
Front Panel x 1
Bench Heater Panel x 1 Bench Panel x 1
Base Panel x 1
1. Place Bottom Panel 2. Add Front Panel 3. Add Side Panel (left) 4. Add Back Panel
7. Add Side Panel (right) 8. Add Top Panel
5. Add Bench Heater Panel 6. Add Bench Panel
Top Panel x 1
Parts List:
Assembly Order:
Banff 3 Person Sauna Parts List KY-10009

BANFF SAUNA
Left side wall
Right side wall
Base with
heated tile
Bench
Heater wire
Heater wire
Digital Control
Control wire
Heater wire Heater wire
Handle
Wall clasps
x 3 sets
Wall clasps
x 3 sets
Wall clasps
x 3 sets
Wall clasps
x 3 sets
Assembly
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Door side wall
Back wall
Handle
Cool Handle system stainless
steel door exterior handle and
wood interior handle
Assembly
Aromatherapy
Attach the aromatherapy mount
block to the sauna wall.
The aromatherapy unit can be
placed anywhere within the
sauna. For best results place
above a heater panel.
25mm
x 2
To scale

BANFF SAUNA
The Seat
Position the seat on the inside supports of the side panels.You will need
toopenthewallstottheuprightseatpanelintothegroovesintheside
panels, then slide top of bench on to back support. IMPORTANT: It is
important that you position the seat unit before attaching the door panel -
theninstallthedoorpanelandnallyscrewdowntheseat.
The Door Panel
Place the door panel on the base and
align the clips on each side and attach
Bench Heater Panel
Slide into groves by pulling the walls
slightly apart then connect the heater
cables for the leg heater
Bench Panel
Slide along the top of the upright
panel and the back support and
then secure with provided screws
(7)
Wall
clasps
x 3 sets
Roof features
Speakers
Speakers hook up
your relaxing music
by bluetooth
LED Light
Our adjustable high
output LED lights
with remote control
Temp Sensor
Temperature sensor detects the
temperature in the sauna
Fresh Air Vent
Fresh Air vent to cool
down in the sauna
Speakers

BANFF SAUNA
Roof Power Connections
Main Power
Connection
All heater cable plug-ends are clearly
marked: A B C D - the outlets on the
main control unit are universal and can
be plugged into any outlet - they all have
the same power output. Each of the
outlets is fused separately.
A B C D
Control Box
Heater wires
TEMP
CD
CTRL
Plug in
TEMP
CD
CTRL
Plug in
TEMP
Plug In
CONTROL
Plug In
AMP
Plug In
LED/LIGHT
Plug In
Heater Wire
Heater Wire
Control Wire
Heater Wire Heater Wire
LED
Light
Lock
Pins Bluetooth
Speaker
Amplier
Exterior Light
Transformer
LED Light
Transformer
Speaker
Control Box
POWER-
Plug In
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BANFF SAUNA
(9)
Control Panel Operating Instructions
Temperature
Measurement: Changes the
temp display
from Fahrenheit to Celsius
Temperature Setting: Sets
the desired temperature of the
sauna (ranges from
25°C - 70°C) / 67°F - 158°F
Time Setting: Controls length
of time (minutes) that the sauna
should be heated for. Time can be
set between 0 and 90 minutes.
NOTE: Timer will turn on before
sauna reaches desired temp.
Preheat Button: The SET button allows you to set
a time delay before the sauna should start
warming up. You can set the sauna to come on up
to 24 hours in the future
Power/Start
Button: This
button will power
up the spa once it
has been plugged
in. It will also start
warming up the
heater once the
time and
temperature has
beenset.Holdthe
power button down
to turn off sauna
Interior Light
Control: This
button will turn
on and off the
LED
light inside the
sauna.Usethe
remote to change
colour
Exterior Light Control:
Pressing this button will turn
the exterior lights on the
outside of the sauna on or off
Music System:
The Bluetooth
equipment is
located on the roof
of the Sauna.
Remote Control Operating Instructions
Brightness +
Static red
Static rose red
Static orange
Static light yellow
Static yellow
Brightness -
Static green
Static light green
Static turquoise
Static sky blue
Static cyan
OFF
Static blue
Static sapphire blue
Static violet & grey
Static brown & purple
Static purple
ON
Static white
3 colours jump
3 colours gradual
7 colours gradual
7 colours jump

BANFF SAUNA
support.canadianspacompany.com
(10)
Troubleshooting
Canadian Spa Customer Service
In the unlikely event that a customer experiences an issue we provide multiple channels to contact us. A specific ticket number will then be assigned to the
customer/issue, which enables us to have all information in one place, from order status, any outstanding customer service issues to previous customer
history. Based on the issue we will ship the replacement part to the customer. This is followed up with a short email to confirm that the job was completed to
their satisfaction.
Live
chat
Email
Log
support
ticket
Phone
Support
agents
Solve
over the
phone
Ship
parts
Service portal
Log a
service ticket
Resolved
Question
or issue
Email: [e-mail]
PROBLEM
1. Power indicator light not on
or beeping sound coming from
sauna
2. Function indicator light not on
3.InfraredHeaterwillnotheatup
4. Sauna room not maintaining
correct temperature
5. Burning smell
6. The light not working
EXPLANATIONS
• Power cord is not plugged-in
• The fuse is burned out
• Check or replace the fuse.
• Check temp probe in correct location
• The corresponding indicator light is
broken or burned out.
• The wiring or some electronic
component in the circuit has failed
• The heater is broken its life will be
shortened gradually from excessive use.
• The fuse is burned out.
• The wiring connection for the heater is
loose or in the wrong location.
• The circuit board is not functioning.
• Problem with heater.
• Incorrect setting on control panel
• The temperature sensor wire may be loose
or broken.
• Circuit problems causing burning of
components in the electrical system.
• The light bulb is burned out.
• The bulb is not secured in the base
• The socket is broken.
• Problems with electrical control panel.
SOLUTIONS
• Check for power to the outlet.
• Check connection between power cord and main
control unit.
• Remove temperature sensor and reinstall
• Repair or replace the control panel.
• Repair or replace what has failed in that circuit.
•Replacewithanewheaterofthesamespecications.
• Check or replace the fuse.
• Check it, and reconnect tightly.
• Check power output on the circuit board
• See item #3
• Power sauna off and on to reset
• Check sensor wire connection and condition.
Check to see if sensor head is visible inside the sauna room.
•Unplugsauna,checkthevoltage.
• Call your local service technician
• Replace light bulb.
• Make sure the bulb is tight enough to make
 goodcontactinthelightxture.
• Replace it.
• Check or replace the panel.

BANFF SAUNA
CHROMOTHERAPY GUIDE
RED
Increases respiration rate, enhances metabolism,
raises blood pressure. Activates circulatory and
nervous sytems
ORANGE
Energises body, reduces localised fat and eases
digestivesystemdiscomforts.Usedtotreat
asthma and bronchitis
YELLOW
Hasacleansingeffect,puriesbloodandincreases
neuromuscular tone. Stimulates happiness.
GREEN
Actsasrelaxantandghtsdepression.
Regulates pituitary gland, calms nervous system
and insomnia.
STRONG GREEN
Regenerativestimulation,ghtsinfections.Slows
metabolism and produces calming effect.
BLUE
Calms breathing and heart rate. Lowers blood
pressure, helps insomnia and headaches.
Reduces overall pain.
STRONG BLUE
Reduces stress and nervous tension, lubricates
jointsandghtsinfections.
INDIGO
Helpseyeinammation,cataracts,glaucomaand
ocular fatigue.
PURPLE
Relaxes muscles, relieves headaches and arthritis
pain.Puriesbodyandassistswithdetoxication.
PINK
Eliminates impurities in the blood stream. Cleanses
body and strengthens veins and arteries.
WHITE
Stimulates production of serotonin, regulates sleep
and nervous system. provides energy and helps
reduce effects of seasonal affective disorder (SAD)
AROMATHERAPY INCLUDED
LAVENDER, ROSE, GREEN APPLE OR ADD
YOUR FAVOURITE ESSENTIAL OIL
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BANFF SAUNA
canadianspacompany.com
Warranty
Infrared Sauna Limited Warranty
Canadian Spa Company manufacturing extends the following warranties to the original purchasers of its saunas:
One-year limited warranty on electrical, heater and cabinetry. We warrant our products to be free of defects in material and
workmanship. Parts, which become defective within the warranty period, will be repaired or replaced except for damage due to
negligence,abuse,misuse,misapplication,unauthorizedmodications,improperinstallation,ornormalwearandtear.
NOTE:THISUNITISRECOMMENDEDFORINDOORUSEONLY.THESAUNAMUSTBECOVEREDIFUSEDOUTDOORS.
Extent of Warranty
This warranty is extended only to the original purchaser and terminated upon transfer of ownership. This warranty shall not apply to any
product or component used in any industrial, rental, club or commercial purpose.
This warranty shall not apply to any claims arising from the misuse, neglect, accident, abuse, improper installation, including but not
limitedtoexposuretoreortoexcessiveheat,andotherhazardsofnature.Undernocircumstanceswillthemanufacturerbeliablefor
any special or consequential damages arising from the use of the product, components, and the parts attached, or installed with it. Nor
for injury to any person, any claims for damages arising from the use, installation or servicing of the product.
The purchaser is responsible for providing adequate access to the equipment so that any necessary service may be performed. The
purchaser must establish, by dated sales slip, invoice or delivery receipt, the date of purchase. All costs for removing and reinstalling
the sauna including the freight charges to and from customer shall be at the customer’s expense.
Disclaimer:
We will not cover any labour costs attributable to disassembly and reassembly of the unit. We will not be responsible for labour costs of
the routine maintenance, adjustments or alterations to the calibration of the electrical devices.
Warranty Registration
We recommend that you register your warranty online at: canadianspacompany.com/warranty
This ensures that we can respond to you in the unlikely event that you have any issues, or if you simply need help and guidance with your product.
12/04/18
Canadian Spa Company meets ISO 9001 Standards. When you purchase a hot tub from Canadian Spa
Company the ISO 9001 certification assures world class excellence in manufacturing and customer service.