Cando HD Pro Tab User manual

CanDo HD Diagnostic Tablet
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Statement
This manual is designed for the use of CanDo HD Pro Tab diagnostic tool
and cannot be copied or stored in any form (electronic, mechanical,
photocopying, recording or otherwise) without prior written permission
being secured by CanDo International, Inc.
This manual is intended for professional vehicle repair technicians and
provides the operation methods for using CANDO products. CanDo
International, Inc. accepts no responsibility for the consequences caused by
abusing the operation methods on other equipment.
CanDo International, Inc. shall not undertake any responsibility for accidents
caused by the user personally or the other person, or costs and expenses
due to equipment damages, equipment loss that are caused by the user’s
abuses, misuses, arbitrary changes or repairs , operations of the equipment
not in accordance with the manual requirements. This manual is written in
accordance with the existing configuration and functions of the product, it’s
subject to change without notice if the product adds new configuration and
functions.
CanDo International, Inc. has registered the CANDO trademark in America.
The company declares that the ownership of the registered trademark,
service mark, domain name, logo, and company name in countries which
they have not yet been registered belongs to CanDo International, Inc.. The
other products and their company name trademarks mentioned in this
manual belong to the original registered company. The trademarks, service
marks, domain names, logos, and company names of CanDo International,
Inc. or other companies mentioned may not be used without prior written
permission of the owner.
Registered Trademark
CanDo International, Inc. has registered the trademark in America and
several countries overseas. The company declares that the ownership of the

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registered trademark, service mark, domain name, logo, and company name in
countries which they have not yet been registered belongs to CanDo
International, Inc.. The other products and their company name trademarks
mentioned in this manual belong to the original registered company. The
trademarks, service marks, domain names, logos, and company names of CanDo
International, Inc. or other companies mentioned may not be used without prior
written permission of the owner.
CANDO Product Manual Instructions
Please read this manual carefully before using the CANDO product.
This manual is written in accordance with the existing configuration and
functions of product and it’s subject to change without notice if the product
adds new configuration and functions. The new version of the manual can
be downloaded from CANDO official website, please pay attention to "Note",
"Remark" and "Instruction" in the manual to make sure the safe and
correct use.
CanDo International, Inc.
Phone: 1-909-CanDo-11(226-3611)
Office: 9431 Haven Avenue, Suite 211, Rancho Cucamonga, CA 91730
www.candointl.com

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Contents
STATEMENT ........................................................................................................... 1
CHAPTER I PRODUCT INTRODUCTION ................................................................ 5
1.1 PRODUCT OVERVIEW .............................................................................. 5
1.2 PRODUCT FEATURES ............................................................................... 5
1.3 SERVICE AND MAINTENANCE ................................................................. 6
1.3.1 STORAGE ENVIRONMENT ................................................................................ 6
1.3.2 HOST PROTECTION......................................................................................... 7
1.3.3 SCREEN MAINTENANCE .................................................................................. 7
1.3.4 PRECAUTIONS ............................................................................................... 8
1.4 AUTOMOBILE INSPECTION NOTES......................................................... 8
1.5 PRODUCT HELP ........................................................................................ 9
CHAPTER II PRODUCT STRUCTURE.................................................................. 10
2.1 HOST HARDWARE INSTRUCTION ......................................................... 10
2.1.1 HOST DIAGRAM .......................................................................................... 10
2.1.2 HOST PARAMETERS ...................................................................................... 13
CHAPTER III VCI BOX STRUCTURE ..................................................................... 14
CHAPTER IV OPERATION MANUAL ................................................................... 16
4.1 CONNECTION OF POWER SUPPLY & MAIN TESTING CABLE .............. 16
4.1.1 HOST POWER SUPPLY ................................................................................... 16
4.1.2 WIRING METHOD........................................................................................ 16
4.1.3 START AND SHUTDOWN ................................................................................ 18
4.2 START INTERFACE MENU ...................................................................... 18
4.2.1 MAIN INTERFACE ......................................................................................... 18
4.2.2 VEHICLE DIAGNOSTIS.................................................................................... 19

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4.2.3 VCI CONNECTION ........................................................................................ 19
4.2.4 DATA MANAGEMENT.................................................................................... 20
4.2.5 REMOTE DIAGNOSIS ..................................................................................... 21
4.2.6 UPDATE ..................................................................................................... 21
4.2.7 HELP ......................................................................................................... 22
4.2.8 SETUP........................................................................................................ 22
CHAPTER V UPGRADE ...................................................................................... 26
CHAPTER VI COMPLIANCE INFORMATION....................................................... 28
CHAPTER VII WARRANTY.................................................................................. 30
ANNEX: DIAGNOSTIC INTERFACE DEFINITION AND DESCRIPTION OF STANDARD
OBD-II ................................................................................................................. 33

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Chapter I Product Introduction
1.1 Product Overview
CanDo HD Pro Tab diagnostic tool is developed and promoted with
emphasis by CanDo International, Inc. Co., Ltd. Its comprehensive auto diagnosis
equipment on diesel electric control system detection are applicable to large,
medium and small repair enterprises, training institutions, automakers,
maintenance station and many more.
The product software configuration is all-round with complete vehicle
model data and materials. It fully meets the strict requirements in diagnosis of
customers. The software covers almost vehicle model data, and provides strong
repair material and help system that allows users to deal with problems in
practical work easily and quickly so as to improve work efficiency and technical
level.
The appearance design is luxury and comfortable with the large TFT touch
screen for operations. Mode setup function for multi working conditions
satisfies the working demands in different circumstances. Adopting flexible drive
technology, CanDo HD Pro Tab diagnostic tool with good scalability fully meets
requirements of various communication bus tests for current automobile
electronic control systems.
1.2 Product Features
All CanDo HD Pro Tab diagnostic tool core hardware adopts the
international advanced modular design concept with high speed and
stabilization, ability to resist high and low temperature difference, accurate data
acquisition and other excellent performances.
CanDo HD Pro Tab diagnostic tool adopts the open structure design in the
program framework. Its independent operation system allows the system
software and diagnostic software to upgrade more conveniently.

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Working power supply is from the automotive batteries, which is widely
adapted to the voltage changes between 9~27V. The internal power supply uses
the design of isolated power supply with the efficient protection of machine
from damages when automobile voltage is abnormal.
CanDo HD Pro Tab diagnostic tool has good scalability and the
communication interface adopts the flexible drive circuit. It not only meets
requirements of tests for current automotive bus, but also satisfies bus
automotive tests that may appear in the future. It has built-in high/low speed
CAN-BUS and satisfies electronic systems which adopt bus with Can-Bus
protocol, and it only needs one diagnostic connector to perform the fault
diagnosis on all automobiles that are equipped with CAN-BUS. It also fully
supports all OBD-II protocols.
With a USB port to connect the printer, CanDo HD Pro Tab diagnostic tool
host is convenient for the maintenance staff to record data and save fault codes
and other important information during the automobile fault diagnosis.
The CanDo HD Pro Tab diagnostic tool host screen is the general
international standard LCD TFT industrial touch screen. It has features such as
the characters are clear in the strong sunshine, the touch-keys are accurate, the
interface is broad and the screen’s compressive strength is high and many other
advantages. Its working stability is also advantageously guaranteed while using it
in bad environments.
The CanDo HD Pro Tab diagnostic tool provides various versions and
languages in order to adapt to the use in different countries and districts.
1.3 Service and Maintenance
1.3.1 Storage Environment
1）Please store in a flat, dry place with suitable temperature when it’s not in
use.
2）Please do not put in direct sunlight or places near heating devices.
3）Please do not place in the range of the magnetic field.

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4）Please do not put it in places with smoke, water or oil.
5）Please do not put it in places where is dusty, humid and high temperature or
easily to be shaken.
6）When the host is dirty, please turn off the power supply immediately, and
then wipe the housing case with a soft wet cloth.
7）Please regularly run the diagnostic tool host to protect it from damp when it
is not in use for extended periods.
1.3.2 Host Protection
1）Please handle the host with care as possible as you can to avoid impacts.
2）When connecting the test cable and the automobile for diagnosis, please
plug carefully. And tighten the fastening screw when it’s in use in order to
protect the interface from being damaged in the process of movement,
please first loosen the screw after use and then unplug the main testing
cable to avoid that the diagnosis interface gets damaged.
3）After using the instrument, put the test cable, connectors and other
accessories back to the assembly case to avoid the missing.
1.3.3 Screen Maintenance
1）The screen surface will absorb dust due to the static electricity. It’s
recommended to purchase the LCD special cleaning cloth to clean the host
screen and wipe it gently.
2）Do not wipe the dust with your fingers to avoid leaving fingerprints. Do not
use chemical cleaners to wipe the screen.
3）Please do not place the product near electric equipment that generates
electromagnetic wave interferences so as not to affect the display.
4）Please do not expose the screen in direct sunshine or ultraviolet lighting for
long time so as not to affect the life of the screen.

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1.3.4 Precautions
1）Do not switch the main unit on and off frequently or cut off the power
suddenly, as power supply instability and abnormal power supply may
result.
2）Unplug the power after usage to slow down aging of the product.
3）Avoid using this product in an environment with air which has volatile alkali
chemical, so as to avoid host hardware corrosion.
4）Never clean the product with chemical solvent reagents like banana water,
engine cleaning agents, gasoline etc.
5）Don’t put anything on the screen. To avoid any damage, please don’t place
objects on the screen.
6）Periodically start the CanDo main unit if not operated for a long time in
order to avoid moisture accumulation.
1.4 Automobile Inspection Notes
Please perform operations according to automobile repair industry safety
rules. Special attention should be paid to influences and damages caused by acid
and alkali, poison gas, high pressure and other environmental factors.
There is sulfuric acid in the automobile battery, the sulfuric acid is corrosive
to the skin and please avoid direct contacts between the battery and the skin
during operations, especially do not splash it into eyes, and please keep kindling
materials far away.
There are various kinds of toxic compounds in the engine exhaust gas,
please do not breathe in the exhaust gas, please park the vehicle in
well-ventilated places during operations.
The temperature is relatively high when the engine drives, please do not
touch the water tank or exhaust pipe or other high-temperature components.
Please apply the handbrake before starting the engine, put the shift lever in
the neutral gear (manual transmission) or P gear position (automatic
transmission) to avoid traffic accidents when starting the engine.

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Please apply the parking brake before performing the vehicle maintenance.
The transmission is engaged into the neutral gear or P gear and to lower the
driver’s side window glass.
If the engine can be started, please first warm up the vehicle to the normal
temperature (the water temperature is about 80℃), and turn off auxiliary
electronic equipments (e.g. A/C, light and audio).
Please find the diagnostic socket on the vehicle, check and confirm that the
diagnostic socket cable is in good condition, and then connect the host to
diagnose. Otherwise please do not perform the test in order to protect the host
from damages, or you can use the multimeter to measure the diagnostic socket
voltage if it is necessary.
1.5 Product Help
The CanDo HD Pro Tab diagnostic tool maintenance is simple and
convenient, and support services go with the host. Our marketing networks all
around the country could provide the most convenient and fastest services in all
aspects of purchase, use, upgrade and maintenance.
CanDo International, Inc. also provides online help function for users. If you want
to learn our latest products or automobile diagnostic information, please visit
www.candointl.com for comprehensive and detailed help services.

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Chapter II Product Structure
2.1 Host Hardware Instruction
2.1.1 Host Diagram
Front Structure Diagram

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Side Structure Diagram

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Rear Structure Diagram
No.
Name
No.
Name
①
Front camera
②
Power switch
③
④
⑤
Volume +
⑥
Volume -
⑦
Docking port
⑧
Audio interface
⑨
HDMI interface
⑩
OTG USB port
⑪
USB A port
⑫
Power charging interface
⑬
Rear camera
⑭
Trumpet

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2.1.2 Host Parameters
System version
Android 4.4.4
Hardware version
Em_i12
Cpu version
Intel(R) Atom(TM)
Display
IPS 10.1 "Resolution: 1280 * 800 PPI
TouchScreen
10.1 "multi-touch capacitive screen
RAM
2GB RAM & 32GB On-board Memory
Connection
WiFi (802.11 a/b/g/n) &Bluetooth 2.0/4.0
Camera
500 million pixels, auto focus
Interface
RJ45, HDMI, USB2.0, TF card slot, headphone jack,
microphone

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Chapter III VCI BOX Structure
No.
Name
Description
①
USB interface
Connect to tablet PC or upgrade VCI box
②
Diagnostic light
Lights up when connected to vehicle
Lights up when connected to tablet PC

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VCI Box Parameters
Item
Description
Communications
BT V.2.1 + EDR USB 2.0
Processor
Cortex-M3 Microcontroller
Frequency
72MHz
Processor Model
STM32F103CBT6
Flash Memory
128KB
RAM
20KB
Wireless Frequency
2.4 GHz
Input Voltage Range
8 V-36VDC
Supply Current
500 mA @ 12 VDC
OperatingTemperature
0°C to 40°C (ambient)
Storage Temperature
-20°C to 70°C (ambient)
Bluetooth
Supports Bluetooth 2.0, Bluetooth 4.0

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Chapter IV Operation Manual
CANDO series product operatios are similar. Here we take general version as an
example and the display content of the host in practical work shall prevail.
4.1 Connection of Power Supply & Main Testing Cable
4.1.1 Host Power Supply
There are 4 ways to connect supply power and the CANDO mait unit.
①Connect the power adapter (power adapter)
②Connect the main testing cable and connectors with the vehicle diagnostic
socket
③Connect the cigar lighter to the vehicle
④Connect the battery terminal line with the vehicle battery
4.1.2 Wiring Method
Selection of power supply:
If the diagnostic socket does not have power supply, please choose one power
supply connection method to provide power supply to the host.
If the diagnostic socket has power supply, connection to other power supply
cable is not necessary.

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Vehicle necessary conditions:
1. Please confirm the diagnostic socket position and its shape, then check
whether it needs external power supply or not.
2. Please select corresponding connectors according to the vehicle models and
the shape of diagnostic sockets.
3. One end of the main testing cable is connected to the VCI and the other end
is connected to the diagnostic connector.
4. Please insert the diagnostic connector that has been connected to the main
testing cable into the vehicle diagnostic socket.
5. Turn on the machine，Please confirm the host is connected to the VCI.
Remark: The automobile diagnostic interface is standard OBD-II interface and
two ends of the main testing cable are separately connected to the OBD-II
connector and the auto diagnostic tool. The process is completed after inserting
the OBD-II connector into the automobile diagnostic socket, please identify it
according to the actual vehicle configuration because not all vehicles are
standard OBD-II connectors.

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4.1.3 Start and Shutdown
Start: Connect the host and power supply by any method mentioned above, and
then gently click the power supply button. The host will be started.
Shutdown: After using the device, operate the touch screen and return to the
desktop, gently click the power button to turn off.
Remark: Operation time generally should be 5-7s when users turn on or turn off
the machine, pressing the power button for long time or with brute force would
lead to button failure.
4.2 Start Interface Menu
Power on the host(press for 5 seconds)through the power switch mentioned
above;Then click the APP of HD Pro Tab to enter the main interface:
4.2.1 Main Interface
There are differences between models, software systems and menu in
CANDO series models. The actual configuration displayed in the product shall
prevail and this manual only takes some models as examples. The actual
interface shall prevail.

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4.2.2 Vehicle Diagnostis
After connecting to the vehicle diagnostic port and selecting the model
series, appropriate models of testing can be selected. After entering the model,
read fault code, erase fault code, read data stream, actuation test and other
advanced functions can be performed.
4.2.3 VCI Connection
1.[Diagnostic connection method]-Bluetooth;

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2. [Diagnostic connection method]-USB;
4.2.4 Data Management
Data management:storage location for picture,video,model version,ect.;for user’s
reference.