Canon VK-16 User manual

509-0162 CANONsama NETWORK VIDEO RECORDER VK-64/VK-16 USER’S MANUAL hyo1-4
Network Video Recorder
VK-64/VK-16 v1.1 User
’s Manual
User’s Manual
Ver. 1.1
Network Camera Recording and Monitoring System
Network Video Recorder
VK-64/ VK-16 v1.1
Storage Server & Viewer
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
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OCEANIA CANON AUSTRALIA PTY. LTD.
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CANON EUROPE LTD.
6 Roundwood Avenue, Stockley Park, Uxbridge Middlesex, UB11 1JA,
United Kingdom
PUB. VK-050902 © CANON INC.2005 PRINTED IN JAPAN

Introduction
2
Thank you for purchasing Network Video Recorder VK-64 v1.1 (hereafter referred to as
‘VK-64’), a network video recording and monitoring system.
This manual describes the configuration and operation procedures for Storage Server and
Viewer. Please read this manual prior to operation to ensure you will be able to use the Viewer
and Storage Server effectively. This manual is also intended for Network Video Recorder VK-16
v1.1 (hereinafter referred to as ‘VK-16’). Please refer to page 7 for differences between VK-64
and VK-16. When you have finished reading this manual, please store it in a safe place.
Request to Customers
(1) The content of this manual may not be reproduced in its entirety or in part without
prior permission.
(2) The content of this manual is subject to change without notice.
(3) All possible measures have been taken to ensure that the content of this manual is
accurate. If you happen to notice errors, omissions or other faults, please contact
your vendor.
(4) Irrespective of items (2) and (3) above, Canon cannot bear responsibility for any
effects that result from operation.
Trademarks
Canon and the Canon logo are registered trademarks of Canon Inc.
Microsoft Windows is a trademark of Microsoft Corporation in the United States and other countries.
QuickTime is a trademark of Apple Computer Inc.
Apache is a trademark of the Apache Software Foundation.
Windows is legally recognized as Microsoft Windows Operating System.
Pentium is a trademark of Intel Corporation.
All other company or product names used in this manual are trademarks or registered trademarks of
their respective holders.
Copyright Information
Please note that copyright laws prohibit the customer from using recorded videos and still pictures for any
purpose other than personal requirements, without permission from the copyright holder.
Support Information
For various types of information relating to support, including updated product software (patch installer),
User’s Manual, operating environment, etc., please refer to our WebView Product web page:
http://www.canon.com/webview
Icons Used in this Manual
Indicates important information that must be observed or actions that are
prohibited during an operation. These notes must be read to prevent possible
faults or errors during operation.
Indicates supplementary information or a reference to an operation. Users are
advised to read these memos.
Note
Tip
Document No. 3743 Version 1.0, 030904.
Storage Server includes software developed by the Apache Software Foundation (www.apache.org). The Apache software is Copyright (c) 2000-2003
The Apache Software Foundation. All rights reserved. For the license terms associated with this software, please refer to the file APACHE_LICENSE in
the folder LICENSE, within the installation directory.
VK-16 has the same functionality as VK-64 outlined in this manual,
unless explicitly indicated otherwise.
Note

3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Typical System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Overview of Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Supported Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Canon Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Viewer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Storage Server System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the Storage Server with Windows XP SP2 . . . . . . . . . . . . . . . . . . . . .14
PART 1: INSTALLATION & CONFIGURATION
Chapter 1 Installation
Before you begin installation... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Suggested Network Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Setting up the Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
About the Master Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
When using multiple Storage Servers... . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Starting up the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Upgrading from Version 1.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 2 Configuring the Storage Server
Storage Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjusting the Storage Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
How the Storage Server manages disk space . . . . . . . . . . . . . . . . . . . . . . .24
Setting up Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Set up a user to receive Event Notification emails . . . . . . . . . . . . . . . . . . . .25
Setting up Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Adding and Editing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
User Management tab - Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
User Management tab - Edit Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
User Management tab - Remove Users . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Chapter 3 Starting the Viewer
Starting the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Changing the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Setting the Master Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Contents

4
Chapter 4 System Configuration, Before You Begin
After the Viewer has launched... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Accessing the Configuration and Preferences screen . . . . . . . . . . . . . . . . .35
System Configuration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Configuration and Preferences screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
About the Configuration and Preferences screen . . . . . . . . . . . . . . . . . . . . .38
Selecting a Configuration and Preferences window . . . . . . . . . . . . . . . . . . .38
Chapter 5 Register Storage Servers and Camera Servers
Camera Summary Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
About the Storage and Camera Server Summary Window . . . . . . . . . . . . . .42
Storage Server and Location / Zone options . . . . . . . . . . . . . . . . . . . . . . . .43
Other functions in both sub-windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Locations and Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
About Locations and Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Configure Camera Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Camera Summary - Add, Edit and Delete a Storage Server . . . . . . . . . . . . .46
Camera Summary - Add, Edit or Delete a Location/Zone . . . . . . . . . . . . . . .47
Camera Summary - Find Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the Add Camera Server Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
About the Add Camera Server Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Set up camera position and saved video . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Add a Camera Server - Set connection details . . . . . . . . . . . . . . . . . . . . . .53
Camera Summary - Edit Camera Server Settings . . . . . . . . . . . . . . . . . . . .55
Edit and Remove Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Camera Summary - Edit Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Camera Summary - Remove Camera Server . . . . . . . . . . . . . . . . . . . . . . .58
Saving Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Camera Summary - When you have finished configuration . . . . . . . . . . . . .59
Chapter 6 Configuring Recording Schedules
Configure Normal Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
About the Recording Schedules window - Normal Recording . . . . . . . . . . . .62
Create, Edit and Delete Recording Schedule Items . . . . . . . . . . . . . . . . . . .64
Add/Edit Schedule Item dialog - Schedule field . . . . . . . . . . . . . . . . . . . . . .66
Add/Edit Schedule Item dialog - Recording Settings field . . . . . . . . . . . . . . .67
Configure Motion and Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Recording Schedule dialog - Motion and Sensor Settings . . . . . . . . . . . . . .70
Recording Schedule - Edit Motion Detection Settings . . . . . . . . . . . . . . . . .71
About motion detection on different camera servers . . . . . . . . . . . . . . . . . . .75
Recording Schedule - Edit Sensor Events Settings . . . . . . . . . . . . . . . . . . .76
Saving Normal Recording Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
When you have finished Normal Recording configuration... . . . . . . . . . . . . .79
Configure Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Contents

5
About Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Add and Edit a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Delete a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Add a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Delete a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Saving Special Day Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
When you have finished Special Day configuration... . . . . . . . . . . . . . . . . . .86
Chapter 7 Configuring Viewer Settings
Configure Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
About the Viewer Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Viewer Settings window - Use large captions for Video Windows . . . . . . . . .90
Viewer Settings window - Identify the Master Storage Server . . . . . . . . . . . .90
Viewer Settings window - Edit Event Notifications . . . . . . . . . . . . . . . . . . . .91
Saving Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
When you have finished configuring Viewer settings... . . . . . . . . . . . . . . . . .92
PART 2: USING THE VIEWER APPLICATION
Chapter 8 Using the Viewer - Operator Login
Viewing Screen Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Starting the Viewing Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Viewing Screen Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Menu Bar Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Chapter 9 Working with Video Windows
Selecting Cameras for Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
About the Camera Selection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
About Camera Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Selecting Locations and their Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Creating, scaling and moving Video Windows . . . . . . . . . . . . . . . . . . . . . .102
Selecting Multiple Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Video Window States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
About Video Window states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Adjust Pan, Tilt and Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Viewing Live Video - Adjusting Pan, Tilt and Zoom . . . . . . . . . . . . . . . . . . .108
Other Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Change the size of a Video Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Enable Backlight Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
User-initiated Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Other Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
About Shade Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Contents

Chapter 10 Arranging and Saving Video Window Layouts
Managing Video Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
About the Layout menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Organizing Layouts and Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . .115
Saving a Layout or Layout Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Arranging Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Working with Layout Grids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Working with the Alignment Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Working with Small, Medium and Large Grids . . . . . . . . . . . . . . . . . . . . . .120
Working with the Custom Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Removing a Layout Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Hiding and Showing Task Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Using the View menu to hide and show Task Areas . . . . . . . . . . . . . . . . . .124
Chapter 11 Using the Timeline and Viewing Events
Using the Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Timeline Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Monitoring Live Video in relation to the Timeline . . . . . . . . . . . . . . . . . . . .127
Using the Timeline to examine, play and extract video . . . . . . . . . . . . . . . .128
Daylight Savings Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Extracting video to save to another location . . . . . . . . . . . . . . . . . . . . . . . .131
Viewing and Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
About Live Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Display the Live Events Log (if not displayed) . . . . . . . . . . . . . . . . . . . . . .133
Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Selecting Criteria for Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Viewing found events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Appendix A Troubleshooting VK-64
Troubleshooting VK-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Appendix B Example Operating Conditions
Example Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Frame sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Bandwidth and Disk Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Disk Space Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Storage Server Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
VK-64 File Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Contents
6

7
Overview
VK-64 is software that allows you to view and record images transmitted from the
Network Camera Server VB150/VB101 and Network Camera VB-C50i/VB-C50iR/
VB-C50FSi/VB-C50Fi/VB-C10/VB-C10R (hereafter referred to as ‘Camera Servers’).
The software can support up to 64 cameras via an IP network such as a LAN, or up
to 16 cameras for Network Video Recorder VK-16 v1.1.
VK-64 consists of two applications: Storage Server that lets you record video from
multiple camera servers and save event information (sensor and motion-detection
inputs); and Viewer that lets you view live video from multiple Camera Servers and
playback recorded video stored on Storage Servers.
Video resolution can be as high as 640 x 480 pixels, 30 fps for NTSC and 768 x 576
pixels, 25fps for PAL (depending on Camera Servers installed).
The following table shows each product and license number:
The VK-16 Viewer is identical to the VK-64 Viewer.
Storage Server Viewer
VK-64 Up to 64 cameras can be registered
VK-16
Up to 16 cameras can be registered
Functionality is the same as for VK-64
except for the above camera limitation.
Common
Product Name Storage Server Viewer
Network Video Recorder VK-64 v1.1 1 license 1 license
Network Video Recorder VK-16 v1.1 1 license 1 license
Network Video Recorder VK-64 v1.1 Viewer License _1 license
Network Video Recorder VK-64 v1.1 Viewer 5 Licenses _5 licenses

System Configuration
8
Typical System Configuration
VK-64 provides video viewing and recording from Camera Servers via an IP network such
as a LAN. Since VK-64 makes use of IP networks, installations of cameras can be
performed easily. In addition, it is possible to flexibly install new cameras and change
installation locations of cameras.
VB-C50iR
VC-C50i VC-C50iR VB150/VB101
VB-C50i
MONITOR
MONITOR
View live and recorded video
Viewer
Operator Capabilities:
View Live Video View Events View Recorded Video
PLAYBACK
PL
PLAYBACK
PLAYBACK
VB-C50FSi / VB-C50Fi

9
RECORD
RECORD
R
MONITOR
Record video to the
Storage Server # 1
Storage Server
Administrator Capabilities:
Configure Users Configure Storage Server
Configure Event Notification
Record video to the
Storage Server # 2
Storage Server
View live and recorded video
Viewer
Administrator Capabilities:
Configure recording settings Configure event alerts
Camera Server Settings Storage Server Settings
View Live Video View Events View Recorded Video
View live and recorded video
Viewer
Operator Capabilities:
View Live Video View Events
View Recorded Video
Receives and
records video. Plays back
recorded video to Viewers.
Application Function
Storage Server Stores recorded information for later retrieval and
viewing in the Viewer.
Viewer Lets users view recorded information, monitor live video
and acknowledge/search events.
Lets Administrators configure recording and viewing
settings.
Application Types and Functions
PLAYBACK
CK
PLAYBACK
BACK

Overview of Setup
10
Before you can start monitoring, recording and playing back video, you need to install and
configure the Storage Server and Viewer. The diagram below indicates the installation and
configuration process.
The first step is to set up your cameras and/or Camera
Servers. Refer to your camera and Camera Server
manuals for connection details.
Set up Network Cameras
1
Camera servers (tP. 12)
VC-C50i
VB150
Install Storage Server and Viewer
2
Install the Storage Server and Viewer on one computer or install the
Viewer on other computers on the network that will access
recorded video from the Storage Server. Configure the Storage
Server via the Storage Server Configuration utility to set server
settings, event notification and configure user privileges.
VB-C50i
VB-C50FSi

11
Register Camera Servers and Storage Servers and set
up recording schedules.
Monitor live video and
play back pre-recorded
events in the Viewer
application. From here
you can customize the
Viewing Area and save
Layouts.
Configure Recording Settings
3
Create and save Viewer Layouts
4
Pre-recorded
video from
Storage Server
Live video from
Camera Servers

Supported Camera Servers
12
Canon Camera Servers
The table below lists the Camera Servers that are supported by VK-64.
This information is correct as at September 2005.
For the latest information, please refer to our WebView Product web
page: http://www.canon.com/webview
Camera Server Firmware Versions
VB-C50i VB-C50iR Ver. 1.1 Rev. 33 or later
Ver. 1.0 Rev. 68 or later
Ver. 1.0 Rev. 33 or later
VB-C10 VB-C10R Ver. 1.0 Rev. 26 or later
VB150 Ver. 1.1 Rev. 30 or later
VB101 Ver. 3.0 Rev. 68 or later
VB-C50Fi
VB-C50FSi
If using a VB101, you can make use of a single camera
connected with VK-64 at a time.
If using a VB150 with multiple cameras, there are restrictions
on frame rate. Refer to your VB150 User’s Manual for details.
Note
Firmware Upgrade
The latest information concerning firmware can be found on the following Canon Web site:
http://www.canon.com/webview/

Operating Environment
13
This information is correct as at September 2005.
For the latest information, please refer to our WebView Product web
page: http://www.canon.com/webview
Viewer System Requirements
Storage Server System Requirements
Minimum
CPU Pentium 4 2.2GHz or greater
Operating
System
Memory 1GB RAM or greater
For more than 16 Camera Servers, 1GB or greater required.
Hard Disk
Display 1024 x 768 with 16 bit color
A high performance video card is desirable. With PCI video cards, display performance
may be reduced.
Sound
Minimum
CPU Pentium 4 2.2GHz or greater
Operating
System
Windows 2000 Server (with SP4)
Windows 2000 Professional (with SP4)
Windows XP Professional (with SP2)
Windows Server 2003 Standard Edition (with SP1)
Memory 1GB RAM or greater
For more than 48 Camera Servers, 1.5GB or greater required.
Hard Disk
The requirements for Storage Server will vary according to the environment you will use
(number of Camera Servers, setting of recording frame rate etc.). It is also dependent on
pre-event recording settings. Please contact dealers that handle Canon products for further
information. If using Windows XP Professional SP2, follow the procedures as described on
the following page for configuring your Windows firewall settings.
If using Windows XP Professional SP2, follow the procedures as described on the following
page for configuring your Windows firewall settings.
Audio playback support is necessary for event notification alert sounds.
20GB HDD or greater, SCSI or IDE, NTFS formatted
2GB HDD or greater
Windows 2000 Server (with SP4)
Windows 2000 Professional (with SP4)
Windows XP Professional (with SP2)
Windows Server 2003 Standard Edition (with SP1)

Operating Environment
14
Before starting operations with VK-64
It is recommended that you perform tests under actual
conditions before starting operations.
Recording and display of live videos may not be provided as
configured because many factors (such as network environment and
PC performance) affect the actual performance of VK-64.
When the load on your computer CPU and hard disk is high, the
specified frame rate may not be available, or the video recording may
be interrupted or the Viewer operation may take longer. Also, when
available disk space is low, the disk load may increase and the video
recording may be interrupted due to deletion of the recorded video file
(tP.24).
Using anti-virus and firewall software may affect Storage Server and
Viewer operations.
When using a proxy server
If you use a proxy server, recording frame rate may not be
achieved as specified or live video monitoring may be
interrupted. Also, communication between the Storage Server
and Viewer may occasionally be disconnected.
When using the Audio feature (VB-C50i, VB-C50iR and VB-C50FSi)
The Admin Viewer supports audio transmission and reception.
Audio recording is not available.
The audio and video may be out of sync.
Depending on the performance of your PC and network
environment, the audio stream may be interrupted.
The audio feature is not available via a proxy server.
If you use a PC on which anti-virus software is installed, the
audio stream may be delayed or the audio stream may be
temporarily interrupted.
Note
Using the Storage Server with Windows XP SP2
If your Storage Server is not installed on the same PC as your Viewer, you will need to change
your Windows firewall settings for the Storage Server on the PC with Windows XP SP2.
After installation of the Storage Server on a PC with Windows XP with SP2:
1. From the Windows Start menu, launch the Control Panel.
2. In Control Panel, select Windows Firewall. If Windows Firewall is not shown, select
Security Center and then select Windows Firewall.
3. In the Windows Firewall dialog, select the Exception tab and then click Add Port....
4. In the Add a Port dialog, enter a name for the Storage Server, e.g., ‘VK-64 Storage
Server’.
Enter the Port number as ‘80’. Make sure the TCP protocol is selected and click OK.
5. In the Windows Firewall dialog, your Storage Server is now listed. Make sure it is
enabled (checked). Click OK to close the dialog.
Settings are now complete.
If more than ten camera servers out of all registered ones cannot be connected to Storage Servers,
the CPU load will be heavy and Storage Server and recording operations may take longer.

Chapter 1
Installation
This chapter outlines the installation of the Storage Server and Viewer.
PART 1: INSTALLATION & CONFIGURATION

Before you begin installation...
16
Suggested Network Configurations
It is highly recommended that Storage Servers and Viewers be used on private networks.
When Viewing and Recording with one PC
When you Install VK-64, you can select to install both the Storage Server and Viewer
software on the same computer.
When Viewing and Recording with Several Viewers
Storage Server (recommend separate hard
drive for recorded video).
Storage Server
Viewing Recorded Events and Monitoring
Viewer
Record video to the
Storage Server
Storage Server
View live and recorded video Viewer
View live and recorded video Viewer
Receives video and
controls camera.
Receives video and records footage.
Install Storage Server and Viewer on one PC and
Viewer on several other PCs.
VB-C50i
Server &
Viewer
Viewer
Viewer
Having many Viewers accessing the same Camera Servers and
Storage Servers will affect system performance.
Installation of both Storage Server and Viewer on a single PC causes a
heavy load on your PC. If you use VK-64 with many camera servers or
the frame rate for live video is high, install each application on separate
PCs.
If the maximum frame rate for live viewing is 10 fps or more, viewing
with a low capacity PC may take longer, the specified frame rate may
not be achieved, recording frame rate may be lower or recording may
be interrupted. Please reduce the live viewing frame rate or use a
separate PC.
Note

17
When using multiple Storage Servers and Viewers
Receives video and
records it.
Receives
video and
records
footage.
Plays back
recorded video
Plays back
recorded video
One or more Storage Servers can be used on a network and Viewer applications can be
configured to play video from more than one Storage Server. For each Viewer, a Master
Storage Server (tP. 18) is defined for saving information such as zones and locations of
cameras, as well as saving Viewer layouts created by the user.
Record video to the
Storage Server #1
Master Storage Server
Record video to the
Storage Server #2
Storage Server
View live and recorded events
Viewer
More than one Storage Server can be added to
a network. Viewers can receive playback video
from more than one Storage Server.
Receives video and
controls camera.
View playback video
from Storage Server #1
and #2
View playback video
from Storage Server #2
View playback video
from Storage Server #1
You can operate VK-64 with up to three Storage Servers using any
combination of ‘VK-64 Storage Server’ and ‘VK-16 Storage Server’. Up
to five Viewers can connect to the Storage Servers at the same time.
If you wish to install Storage Servers and Viewers on multiple
PCs, you’ll need to purchase the necessary licenses separately.
Note
1
Installation
Storage
Server
Viewer
Viewer
Viewer
Viewer
Storage
Server

Before you begin Installation...
18
Setting up the Camera Servers
First make sure the firmware is the required version or later (as specified in the
table tP. 12).
Check to ensure the Camera Server has been correctly installed and that the initial
settings (network settings) have been made. Then connect to the network.
For procedures on installing and setting up Camera Servers and cameras, please see
the User’s Manual supplied with the Camera Servers and cameras.
When using multiple Storage Servers...
If multiple Storage Servers are being used, you should decide which one is the Master
Storage Server.
A typical multiple Storage Server arrangement could be:
Master Storage Server
Play Video to Viewer
Save Camera Server information
Save Zones and Locations
Save Viewer Layouts
Play video to Viewer
Play video to Viewer
Storage Server #2
Storage Server #3
Load Camera Server information
Load Zones and Locations
Load Viewer Layouts
1
2
It is recommended that all Viewers within a system use the
same Storage Server as a Master Storage Server. This ensures
that all Viewers use the same Zones, Locations and Viewer
Layouts.
For correct operation, the time setting of all PCs within a
system (including Storage Servers and Viewers) must be
correct.
Note
Viewer
About the Master Storage Server
A Master Storage Server is the Storage Server which a Viewer will connect to in the first
place. Information about Camera Servers, Locations and Zones and Viewer Layouts are
stored on the Master Storage Server.

19
Installation Procedures
Starting up the Installer
Insert the Network Video Recorder
installation disc into your CD drive. After a
moment, the Welcome screen appears.
Click Next to continue.
If the installer does not automatically load,
open the CD directory in Explorer and
browse to locate Setup.exe. Double-click to
begin installation.
The Software License Agreement screen
appears. Read the agreement carefully.
Click the radio button, I accept the terms in
the license agreement and then click the
Next button to continue.
Enter your License Key(s) and click the Next
button. Your License Key is indicated on the
‘About License Key’ included in the package.
1
2
3
1
Installation
Types and number of licenses you can install vary according to the
product you have purchased. If additional Storage Server and
Viewer installations are required, you will need to purchase the
necessary software for each PC.
Note

20
Depending on your License Key, you will
be presented with one or both of the
following applications shown below:
 Viewer
 Storage Server
It is recommended to keep the Install To:
path as is. Click the Change... button to
choose another installation path if necessary.
Click Next to continue (or view Tip below).
When you click Next, installation will proceed
and a progress bar will be displayed.
When the InstallShield Wizard Completed
screen displays, click the Finish button.
Installation is now finished.
In future, if you need to check your product
type, refer to the ‘About’ box of the Storage
Server or Viewer.
4
5
Installation procedures
If the Storage Server is installed, it will be automatically started
after installation.
Note
Upgrading from Version 1.0
When installing over an earlier version, VK-64 will attempt to use settings from your
previous installation. It is important to verify your settings after installation.
You cannot use v1.1 Viewer with a v1.0 Storage Server, nor can you
use a v1.0 Viewer with a v1.1 Storage Server. When installing, make
sure you install components that have the same version number.
Note
Click the ‘Help’ button to obtain details on the type of
installation. The type is indicated by the icon next to the
application to be installed. You can set a custom install here.
Click the ‘Space’ button to view the amount of hard disk space
required in order to install VK-64. A list of drives is shown.
In either dialog, click ‘OK’ to return to the installation steps.
Tip