Carlson Rugged Tablet RT4 User manual

www.carlsonsw.com
Revision: A1
September 10th, 2020
USER MANUAL
DRAFT

© 2020 Carlson Soware.
All rights reserved.
This document may not be copied or
reproduced in whole or in part, or trans-
ferred to any other media or language,
by any means, without the prior wrien
permission of Carlson Soware.
The publicaon of material within this
document does not imply freedom from
the patent rights of Carlson Soware.
Trade marks
CARLSON and the symbol used in the
CARLSON logo are registered trade marks
of Carlson Soware in the United States
and other countries. apply innovaon
and names and designaons of other
Carlson products and technologies are
trade marks of Carlson Soware or its
subsidiaries.
All other brand names and product
names used in this document are trade
names, trade marks, or registered trade
marks of their respecve owners.
Changes to Carlson products
Carlson Soware reserves the right to
improve, change or modify its products
and documentaon without incurring
any obligaon to make changes to equip-
ment previously sold or distributed.
Issued: August 2020
Disclaimer
CARLSON SOFTWARE HAS MADE
CONSIDERABLE EFFORTS TO ENSURE
THE CONTENT OF THIS DOCUMENT IS
CORRECT AT THE DATE OF PUBLICA-
TION BUT MAKES NO WARRANTIES OR
REPRESENTATIONS REGARDING THE
CONTENT. CARLSON EXCLUDES LIABILITY,
HOWEVER ARISING, FOR ANY INACCURA-
CIES IN THIS DOCUMENT.
WARNING! This symbol
indicates that failure to
follow direcons could
result in serious injury.
CAUTION: This symbol
indicates that failure to
follow direcons could
result in damage to
equipment or loss of
informaon.

Page | 3
Carlson Software
DRAFT
Contents
Chapter 1. Geng Started ............................................................................... 5
Overview ......................................................................................................... 5
The Anatomy of the RT4 ..................................................................................6
Perform Inial Tasks ........................................................................................8
Chapter 2. Standard Features .........................................................................11
Display and Touchscreen ................................................................................12
Keypad Features ............................................................................................13
LED Acvity Indicators ...................................................................................14
Light Sensor ...................................................................................................14
Connector Ports ............................................................................................15
SD Cards ......................................................................................................... 16
Audio Features ..............................................................................................17
Sensors ..........................................................................................................18
Bluetooth® Wireless Communicaon ...........................................................18
Wi-Fi Wireless Networking ............................................................................19
Power Management ......................................................................................20
Ctrl-Alt-Delete Funcon ................................................................................22
RT4 is Locked Up ...........................................................................................22
Chapter 3. Oponal Features and Accessories ................................................23
GPS/GNSS ......................................................................................................24
Camera ..........................................................................................................26
4G LTE Data Modem ......................................................................................26

4| Page
Carlson RT4 User Manual
Barcode Imager ............................................................................................. 28
Pistol Grip ......................................................................................................32
RFID Reader ...................................................................................................33
RS-232 Port .................................................................................................... 36
Oce Docking Staon ................................................................................... 38
Vehicle Dock ..................................................................................................41
Baery Charger .............................................................................................42
A Storage, Maintenance, and Recycling ..........................................................43
Storing the RT4 and Baery Pack ..................................................................44
Protecng the Touchscreen ...........................................................................44
Cleaning the RT4 ............................................................................................45
Recycling the RT4 and Baeries ....................................................................45
B Warranty and Repair Informaon ................................................................47
Limited Product Warranty .............................................................................48
Complete Care Service Plans .........................................................................51
C Warnings, Regulatory Informaon, Licensing ...............................................53
Product Warnings ..........................................................................................54
Cercaons and Standards .........................................................................54
Licensing Informaon ....................................................................................54
D Specicaons ..............................................................................................61

Page | 5
Carlson Software
DRAFT
The RT4 Rugged Tablet™ from Carlson Soware has the Windows 10
Pro operang system. Standard features include a 7” display, capacive
touchscreen, keypad, Bluetooth, and Wi-Fi. Standard accessories include a
lithium-ion baery pack, AC wall charger, hand strap, connector port cover,
ne p capacive stylus and tether, and foam p stylus for use in wet
condions. Oponal features include a GPS/GNSS receiver, front and rear
cameras, a 4G LTE data modem, and a RS-232 port.
Topic Page
Overview 5
The Anatomy of the RT4 6
Perform Inial Tasks 8
Overview
Introducon
Chapter 1: Getting Started
Contents

6| Page
Carlson RT4 User Manual
Camera Flash
Door to Removable Baery
Compartment and Card Slots
Locaon of Internal Baery
(not user accessible)
Speaker
Baery Door Lock
External Device Aachment
Point (1 of 3 on the back)
Storage Slot for Fine Tip Stylus
Rear Facing Camera Lens, 8 MP
Keypad
Power Key
Ambient Light Sensor
Front Facing Camera Lens, 2 MP
Protecve Over-
molded Bumper
(all four edges)
Microphone
(one on each side)
Nocaon LEDs
Touchscreen and Display
Front and Back
Features
The Anatomy of the RT4

Page | 7
Carlson Software
DRAFT
Baery and Card
Slots
Baery Compartment and Card Slots
Baery Pack, Removable
Micro SIM Card Slot and Micro SD/SDHC Card Slot
(underneath card retainer)
Baery Door
Baery Compartment
Docking Connecon
Hand Strap
Aachment Point
(2 on each side)
Flexible Card Retainer
12 VDC Power Input Jack
USB 3.0 Host, Full Size
Audio Jack
Storage Slot for Fine Tip Stylus
Connector Port Protector

8| Page
Carlson RT4 User Manual
When you receive your RT4, perform the tasks outlined in this secon
before rst use.
This owner’s manual and other documents like release notes are available
on our website at: www.junipersys.com/support/mesa-3/documentaon.
View, download, and print documents as desired, either on the RT4 or
another computer with an internet connecon. A PDF viewer is included
with your RT4 apps.
The RT4 comes with a rechargeable and removable Li-Ion baery pack.
Install and charge the baery pack as follows:
1. The baery compartment is accessed from the back of the tablet. Push
the baery lock switch in, slide it to the unlocked posion, and remove
the door.
CAUTION: The RT4 is not sealed against water and dust when the baery
door is not installed.
2. If you are using a micro SD card for addional memory or a micro SIM
card with the Cellular Data Modem (oponal), you can install them
now before you install the baery pack or at another me. If you do
this, make sure you replace the exible card retainer before installaon
of the baery. See Chapter 2, SD Cards or Chapter 3, Install the SIM
Card for details.
3. Follow the graphic on the baery label to insert the baery pack
properly.
Perform Inial
Tasks
Review
Documentaon
Install and Charge
the Baery Pack
Starng with RT4
TO ENSURE DOOR SEAL, INSERT SIDE (A)
FIRST!PARA VEDAR A PORTA, INSIRA O LADO
(A) PRIMEIRO!PARA SELLAR LA PUERTA,
INSERTE PRIMERO LADO (A)ERST SEITE (A)
EINLEGEN – SICHERT TÜRDICHTUNG!P/ VEDAR
A PORTA, INSIRA O LADO (A) PRIMEIRO
(A)

Page | 9
Carlson Software
DRAFT
Hold the baery so that the black tab on the front edge of the baery is up
and facing the door latch (this tab helps you pull the baery out). Place the
back edge in rst, gently pushing it underneath the two baery catches.
Rotate the front edge down unl it is in posion.
CAUTION: Do not insert the baery pack straight down. Damage to the
unit could occur.
4. Replace the door and press down on it unl the latch pops into the
locked posion.
5. Aach the appropriate plug for your country into the AC wall charger
and plug it into a wall socket. Plug the other end into the DC power
jack on the RT4.
Note: Use the AC wall charger that came with the RT4 or another
approved charger from Carlson Soware.
6. Charge the baery pack at room temperature (68°F or 20°C) for 6
hours (for the rst charge). While the baery pack is charging, the red
LED blinks. When it is fully charged and external power is applied, the
red LED is solid.
Note on oponal internal baery: the RT4 does not recognize an
internal baery unl the RT4 is being charged.
Product Overview
Black Tab

10 | Page
Carlson RT4 User Manual
The rst me the tablet is powered on, Windows setup opons are shown.
Follow the prompts to set up your unit as desired.
A hand strap, ne p capacive stylus, and tether are included with the
RT4.
Hand Strap
To aach the hand strap to the RT4, follow the images below. You can
aach it to the right or le side of the tablet:
Stylus Tether
1. Aach one end of the stylus tether to the stylus.
2. Push the free tether loop through one of the tether aachment points
located on the side of any of the four corners of the RT4.
3. Insert the stylus with the aached tether through this loop and ghten
the loop.
4. Place the stylus into the stylus storage slot located on the boom of
the RT4.
Perform Set Up
Aach the Hand
Strap and Stylus
Tether
Starng with RT4
1 2 3

Page | 11
Carlson Software
DRAFT
This chapter discusses the standard features included with every model of
the RT4 Rugged Tablet™ with Windows 10 Pro.
Topic Page
Display and Touchscreen 12
Keypad Features 13
LED Acvity Indicators 14
Light Sensor 14
Connector Ports 15
SD Cards 16
Audio Features 17
Sensors 18
Bluetooth® Wireless Communicaon 18
Wi-Fi Wireless Networking 19
Power Management 20
Ctrl-Alt-Delete Funcon 22
RT4 is Locked Up 22
Overview
Standard
Features
Chapter 2: Standard Features
Contents

12 | Page
Carlson RT4 User Manual
The RT4 has a bright color display and capacive touchscreen with a
diagonal viewing area of 7 inches (178 mm).
Display Sengs
To adjust the display sengs including the text size, brightness, and
orientaon, go to the Acon Center and select All sengs > System >
Display.
Backlight Brightness
There are a few shortcuts to adjust the display backlight brightness.
Open the Acon Center. Tap the percent le (sun icon) to toggle the display
backlight brightness up or down in 25% increments from 0% to 100%. This
same le can be accessed by tapping the baery icon on the desktop. To
simply dim the backlight, tap the Baery saver le. Tap it again to return it
to the previous brightness.
Touchscreen Prole Sengs
To adjust the touchscreen prole, go to the Start menu and select
Touchscreen Proles. Select the touch prole you want the screen
opmized for: Finger and Stylus (default), Finger, Stylus, Wet, or Glove. As
the new prole loads, a progress bar is shown. Do not interrupt the loading
process. You can try dierent proles to see which one works best.
Using the RT4 in Wet Condions
When using the RT4 in wet condions, you must use your nger or the
so-pped stylus that is included on the capacive touchscreen, even
if the Wet touchscreen prole is selected. The hard-pped stylus is not
supported with the Wet touchscreen prole. Third party styli may work
with the RT4 touch screen, however, performance may vary.
Calibraon Tool - Do Not Use
If the Windows 10 screen calibraon tool is used, it may degrade
touchscreen performance.
Display and
Touchscreen
Display and
Touchscreen
Prole Sengs
Display and Touchscreen

Page | 13
Carlson Software
DRAFT
The RT4 has programmable keys, a power/suspend key, windows key, enter
key, and a navigaon pad.
The keys are sealed and have backlight illuminaon.
The p1, p2, and p3 keys can be congured to launch applicaons or
funcons.
To assign the programmable keys, open the Start menu and select Keypad
(located at the boom of the Start menu screen in a shortcut le). The
Keypad Buons and Backlight panel appears. The programmable keys and
their current assignments are shown. Select your preferred funcon per
key from the drop down menus.
Keypad Backlight Brightness
To adjust the keypad backlight brightness, go to the Start menu and select
Keypad. At the boom of the Keypad Buons and Backlight panel is a slider
that adjusts the keypad backlight brightness. You can make the backlight
brighter by moving the slider to the right or turn it down by moving the
slider to the le. Dimming the keypad backlight extends baery life when
the RT4 is in use.
Keypad
Features
Programmable
Keys
Keypad
Key Funcon
Windows Start screen
p1 Volume down (programmable)
p2 Volume up (programmable)
Move le
Move right
Move up
Move down
Enter (return)
p3 On screen keyboard (programmable)
Power
• Press and release: On or sleep
• Hold for 5 seconds and pull down screen: Power o
• Hold for 10 seconds: Reset device.
• Hold for 20 seconds: Electrically disconnect the
baery pack(s); to reconnect the baeries, you
are required to plug in the charger or external 12
V power.

14 | Page
Carlson RT4 User Manual
LED acvity indicators are located on the front of the RT4 in the upper-le
corner.
• Red LED, solid: 1) When the RT4 is put to sleep or powered o by
pressing the power key , the red LED is solid unl the unit has
successfully completed the process, and then the red LED turns o. If
powering o the device, do not remove the baery while the light is
solid. 2) The AC wall charger is plugged in and the baery is full (not
charging).
• Red LED, blinking: The AC wall charger is plugged in and the baery is
in the process of charging.
• Green LED, solid: Turns on when the system is boong,
programmable.
• Blue LED, solid or blinking: Programmable.
• Amber Light: Front or rear facing camera is in use.
The green and blue LEDs are in the same locaon. They cannot be shown
simultaneously. These LEDs can be programmed by a developer. Sample
code is available upon request.
All units have an ambient light sensor located on the front of the RT4 in the
upper-right corner. The light sensor dynamically adjusts the backlight on
the display.
You can disable this process and manually control the display brightness
if you prefer. Go to the Start menu and select Sengs > System > Display.
Turn o Change brightness automacally when lighng changes and tap
Apply. To manually adjust the display backlight, tap on the baery icon
at the boom of the desktop screen. The display backlight brightness
can easily be toggled up or down in 25% increments from 0% to 100% by
tapping the percent le (see the sun icon).
LED Acvity
Indicators
Light Sensor
LED Indicators

Page | 15
Carlson Software
DRAFT
Connector
Ports
Connector Ports
The RT4 has a 12 VDC power input jack, USB 3.0 Host type A, and a 3.5mm
audio jack.
Connector Protector
The connector protector is removable and replaceable. To remove it, pull
it out of the ports, then gently pull the curved rubber retainers out of the
holes they are in. Replace it by inserng the curved rubber retainers back
into the holes. See your sales representave if you need a new one.
Note: The connector protector is not required to maintain the seal of the
connectors or the tablet. The connector protector is intended as a port
dust cover.

16 | Page
Carlson RT4 User Manual
SD Cards
SD Cards The RT4 has a slot for a micro SD card located in the baery compartment.
The card slot and exible card holder are designed to hold the card
securely in place so it will not come out or disconnect if the tablet is
dropped. To insert or remove a card, follow these steps:
1. Power o the tablet.
2. Remove the baery door as outlined in Chapter 1.
CAUTION: The RT4 is not sealed against water and dust when the baery
pack and baery door are not installed properly.
CAUTION: Always power o the tablet before removing the baery. Failure
to do so may cause loss of data or damage to the tablet. EXCEPTION: If
your tablet has an internal baery, this cauon does not apply. You can
safely remove the removable baery while the unit is running.
3. Remove the baery pack by pulling up on the black tab on the baery
pack.
4. An image on the baery compartment label shows the correct
locaon and orientaon for the SD card (slot on the right). Pull the
exible card holder back out of the way. Push the card into the slot to
insert it.
5. Push the exible card holder back into place, covering the card slots.
6. Replace the baery pack, and aach the baery door.
To remove the SD card, pull it out. Use tape or an eraser if you have
trouble.
SD Card Slot
Flexible Card Holder

Page | 17
Carlson Software
DRAFT
Audio Features
Audio Features The RT4 has the following audio features:
• Speaker - The speaker provides audible indicators and program
feedback. You can listen to mono audio les and watch video. For
stereo audio, use Bluetooth, headphones or HDMI output from the
oponal dock.
• Microphone - Use the microphones to record audio notes or include
sound in a video, using the camera (opon). Built in microphones can
also be used for Skype calls.
• Audio Jack - The audio jack supports a stereo headset or headset/
microphone combinaon with 3.5 mm connecons.

18 | Page
Carlson RT4 User Manual
Sensors
Sensors
Bluetooth®
Wireless
Communicaon
Compass, Accelerometer, and Gyroscope
The RT4 has a built-in compass and accelerometer. The accelerometer
assists the compass in determining direcon, even when the device is not
resng at. The gyroscope senses change in angular moon. The compass,
accelerometer, and gyroscope can also be used by other user applicaons.
Compass Calibraon
The compass has been factory calibrated. Periodic user calibraons help
the compass funcon in the environment the RT4 is being used in.
1. Open an app that uses the compass.
2. Move the RT4 around in the air so that it is oriented in dierent
direcons and angles. An eecve way to assure this is properly
done is to move the RT4 back and forth in a sideways gure 8 for
approximately 30 seconds.
Bluetooth® Wireless Communicaon
The RT4 has built-in Bluetooth® wireless technology, allowing you to
connect it to other wireless devices with Bluetooth technology.
Creang a Partnership/Pairing a Bluetooth Device
To create a partnership between the RT4 and another device with
Bluetooth technology:
1. Turn both devices on.
2. Place them within a few feet of each other. (The Mesa has long range
Bluetooth, but the other device might not.)

Page | 19
Carlson Software
DRAFT
Wi-Fi Wireless
Networking
3. Make Bluetooth discoverable on both devices. Bluetooth on the RT4
is o by default. To acvate it, open the Acon Center and press and
hold the Bluetooth icon. Select Go to sengs.
4. In the Bluetooth sengs screen, you should see a list of all Bluetooth
devices within range. Tap on the name of the device in the list you
would like to pair with, then tap Pair. If prompted, enter the PIN or
pass code of the paired device. You should now be paired with the
device.
Note: If Bluetooth is on and the tablet enters sleep or hibernate mode,
Bluetooth turns o to save baery power. The connecon is resumed once
it powers back on.
The RT4 has built-in Wi-Fi wireless networking to connect to the internet or
an oce network.
Connecng to a Wi-Fi Network
To use Wi-Fi, you need to be in range of a Wi-Fi access point to make a
connecon. When Wi-Fi is turned on (the default), the RT4 automacally
starts scanning the area for available Wi-Fi networks.
From the Acon Center, click and hold the Wi-Fi network icon, then select
go to sengs. A list of available networks is shown. Select the network you
want to use and enter the network security key. The RT4 remembers the
Wi-Fi network connecons created.
Wi-Fi can be turned o and on and sengs can be managed from this set
up screen.

20 | Page
Carlson RT4 User Manual
Power Management
Power
Management
The RT4 runs on baery power, using a rechargeable, Li-Ion baery pack. A
non-removable, internal baery pack is an opon.
Charging the Baery Pack(s)
For instrucons on how to insert and charge the removable baery
pack, refer to Chapter 1, Install the Baery Pack. For tablets that have
both a removable baery pack and an oponal internal baery pack, the
intelligent internal baery charging circuit rst charges the baery pack
with the least amount of energy. When this baery pack comes to the
same level as the other baery pack, then both baery packs are charged
at the same me unl they are both fully charged.
Baery packs are charged most eciently at room temperature (68°F or
20°C). They will not charge if it is too hot or too cold.
Baery Status and Management
To nd out how much baery life you have le, tap on the baery icon at
the boom of the desktop screen. The amount of charge le as a percent
and the status of each baery is shown. The cumulave amount of baery
life le for installed baeries and the approximate amount of me baery
power will last is also shown. The amount of me le varies depending on
what you are doing with the unit.
Baery Life
Baery life on a full charge can be 12 hours or more. This varies depending
on whether or not you also have an oponal internal baery, the
applicaons used, backlight usage, and radio usage. The oponal internal
baery adds 5-6 extra hours of baery life.
The shelf life for baery packs is about one year. The baery packs should
be recharged at least once per year. This prevents the baery packs from
discharging to a level that might damage the baeries. Baery packs
that are not recharged at least every year, could fail to work or may have
reduced capacity. Baery packs typically last 1,000 to 3,000 charging
cycles.