Carpe Iter v3 User manual

ULW Czech, s.r.o.
V Ráji 34, Praha 9 - Hostavice, 198 00, CZ, IČO: 28256212, DIČ: CZ28256212
Carpe Iter Pad v3 Manual
v2.3
April 9, 2022
Applicable models: v3 (“Device”or “CI Pad”)
Table of contents
1. General description......................................................................................................................... 1
2. Accessories ...................................................................................................................................... 1
3. Before first use ................................................................................................................................ 2
4. Controlling elements, ports............................................................................................................. 2
5. Use –Android general tips .............................................................................................................. 4
6. Use –Carpe Iter specifics ................................................................................................................ 5
7. Charging/Battery Indicator.............................................................................................................. 6
8. Operating conditions / instructions ................................................................................................ 7
9. Carpe Iter Holder (“Holder”)........................................................................................................... 8
10. Power source............................................................................................................................. 13
11. Troubleshooting ........................................................................................................................ 15
12. Disclaimer.................................................................................................................................. 19
13. Manufacturer’s Warranty.......................................................................................................... 19
1. General description
1.1. The Device is Android powered smart device, which is able to run most applications
designed for the respective Android generation;
1.2. Please refer to technical specifications of your model for more detailed description of the
Device’s features and abilities.
2. Accessories
2.1. Standard accessories for CI Pad:
2.1.1. cloth pouch with shoulder strap;
2.1.2. USB-A to USB-C adapter;
2.1.3. SIM card adapter;
2.1.4. wall USB charger (EU style);
2.1.5. M8 charging cable with dust cap for M8 charging connector. The M8 charging
cable mates with our proprietary 12V power source for use on vehicles with 12VDC

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electrical system. One power source is included with our Carpe Iter Holder and can
also be purchased separately.
2.1.6. Dust cap for M8 charging connector.
2.2. Carpe Iter Holder (“Holder”) for motor vehicles, especially motorcycles. The Holder is sold
in two versions –charging (includes a proprietary power source for the Device and pogo pin
charging connector) and non-charging. In case you decide to use non-charging version of
the Holder, CI Pad can be charged via the M8 charging cable from our proprietary power
source (power source is included with a special CI Pad set for non-charging Holder or can be
purchased separately). When this manual refers to charging via the Holder, it refers to the
charging version of the Holder.
2.3. Holders manufactured after April 5, 2022 include brackets to retain the M8 charging cable.
Please see addendum to this manual for installation instructions.
2.4. Pogo pin charging version of the Holder might require installation of that connector by the
user. Please see addendum to this manual for installation instructions.
3. Before first use
3.1. Before first use, charge the Device to 100% battery capacity with the provided USB wall
charger (this is necessary to properly calibrate the battery indicator). 100% battery capacity
is achieved, when battery voltage level indicated by the Carpe Manager - Power&Charge
exceeds 4,2V and charging current drops to approximately 500mA with LCD brightness at
it’s LOWEST setting;
3.2. Connect the Device to internet;
3.3. Open pre-installed Carpe Manger app and install / update at least the following:
3.3.1. Manager app;
3.3.2. Controller app;
3.3.3. GPS Tune;
4. Controlling elements, ports
4.1. The Device contains capacitive multi-touch enabled screen and hardware controlling
elements (buttons).
4.2. Hardware elements description/use limitations:

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4.3. USB-C port has OTG (on-the-go) functionality and can be used to charge the Device with the
provided USB wall charger and to transfer data from or to the Device from a compatible
computer. Do NOT use third party quick chargers.
4.4. Access to USB port, SIM and SD card slot and audio jack is protected by flaps. Those flaps
must be properly closed to achieve water and dust resistance. Closing the flaps incorrectly
will damage them when inserting the Device into the Carpe Iter Holder (“Holder”). Do not
use sharp object to open the flaps –it will damage the seal embedded into the flap and
compromise water resistance and allow dust and debris to enter the Device, which will
result in damage to the Device. Such damage is not covered by our defect warranty.
4.5. For proper flap closure refer to graphics:

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4.6. When closed properly, the port flaps will be completely flush with the Device’s body. It
might take some force to push them into correct position.
4.7. Do not use sharp objects to open the port flaps or you will damage the seal and
compromise water resistance.
4.8. Correct SIM and SD card orientation:
4.9. The SIM and SD card must lock into position –push deeply into the Device until you hear a
click. Do no use a sharp object or you might damage your SIM/SD card or the port.
4.10. When the M8 charging cable is not used, always screw back the M8 charging connector cap
firmly or water resistance of the Device can be compromised. Closing caps are available as
spare parts.
5. Use –Android general tips
5.1. The Device is powered by Android operating system. In case you use Android powered
smartphone, the environment should be familiar to you.
5.2. For general Android guide refer here:
https://support.google.com/android/?hl=en#topic=7313011
5.3. Google Play:

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5.3.1. Recommendation: use GPS and let the Device achieve 3D position lock before you
sign into your Google account (that will let Google choose the correct version of
their apps based on your location);
5.3.2. the Device requires manual Google certification, to be able to use Google Services
and Play Store. Please refer to our Support web page for Google certification
guide;
5.3.3. you might need to let the Google apps to update, before you will get full use of
Google Play Store app. To check for updates, open Play Store app and before you
sign-in, open the Overflow Menu (three dots top right corner) and select “Check
for updates”:
5.3.4. you can use the same Google account on the Device, which you use on your
Android smartphone. That will let you enjoy apps you might have already
purchased also on the Device (subject to operating system compatibility and
subject to other limitations Google might chose to impose on your purchases).
5.3.5. It might take a while, before your previous purchases appear as available for
download. In exceptional cases, you might need to clear the cache for both Google
Services and Google Play Store apps, perform manual Google apps update and sign
into your Google account again (refer to Google Certification manual on our
Support web page).
6. Use –Carpe Iter specifics
6.1. The Device comes with pre-installed Carpe Manager app (“Manager app”):
6.2. The Manager app provides additional functionality and is used to download software
specific for the Device and its updates. Please refer to our web pages for details.

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6.3. It is essential to regularly check the Manager app for updates and new downloads available
for the Device. These updates might not only enhance functionality, but also remedy known
issues.
7. Charging/Battery Indicator
7.1. The Device can be charged via it’s USB-C port, charging pads on the back of the Device and
M8 connector.
7.2. Use the provided USB wall charger to charge the Device through the USB port. NEVER use
other brands quick USB chargers (especially quick chargers can damage the USB and
charging circuitry).
7.3. For charging the Device on a (motor)vehicle, you must use our Carpe Iter Holder (“Holder”)
- charging version, or M8 charging cable with our proprietary power source. Using any
other power source will void your warranty. Do NOT replace the connectors between the
Holder / M8 charging cable and the power source nor otherwise interfere with the wiring.
Re-wiring the connection between the Holder / M8 charging cable and the power source
will void your warranty.
7.4. One power source is included with the charging version of Holder and it will accommodate
simultaneous charging through the Holder and also through the M8 charging cable or
charging through the Holder or the M8 charging cable (you can use both or just one of
those ways). To charge the device through the M8 charging cable without the Holder, the
Carpe Iter power source can be purchased separately.
7.5. NEVER charge the Device via USB and M8 charging connector simultaneously. NEVER
charge the Device via USB and Holder simultaneously.
7.6. USB-C port must not be used, when the Device is employed on a vehicle, especially not on a
motorcycle (except when stationary with engine off). The shocks and vibrations the Device
will receive when riding will damage the USB port.
7.7. M8 charging connector must NOT be connected to a second power source, when charging
the Device from both the Holder and M8 charging cable or the Device will be damaged
(simultaneous charging through both the Holder and the M8 charging cable is only possible
from one and the same power source).
7.8. The Device charging capacity is limited to approximately 2A. If too many services are
running on the Device, the current consumption might exceed the charging capacity, which
will result in gradual battery level decrease, even when charging. Almost 70% of charging
capacity is drawn by the LCD when set to full brightness. In case of increased requirements
on energy consumption reduce LCD brightness.
7.9. The Device’s charging capacity is more than sufficient for casual use (LCD to full brightness,
GPS on, one actively running navigation application with track recording).
7.10. System battery level indicator (battery level shown on main screen) is for orientation only.
It may be necessary to calibrate the battery level indicator from time to time to achieve
accurate readings (refer to Troubleshooting section). Regardless of the values shown by the
System battery level indicator, the real battery voltage is the only relevant criteria for the

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Device’s operation (even when the System battery indicator is showing 1%, the Device will
not shut down until the battery voltage goes down to 3,4V).
7.11. Real battery level can be verified in the Manager app - Power&Charge (refer to Section
Chyba! Nenalezen zdroj odkazů.) or on the System pull down menu:
7.12. System battery level will not be equal to voltage level most of the time. This is normal
(System battery indicator is not linear to voltage level).
7.13. Voltage of fully charged battery after disconnecting from charger will be around 4,2V.
Voltage of fully depleted battery is 3,4V. When the voltage level of the battery meets 3,4V
or drops below, the Device will automatically shut down to prevent damage to the battery.
8. Operating conditions / instructions
8.1. The Device is not designed to be placed on your vehicle permanently. When not in use,
remove the Device from your vehicle and store it in a safe place with temperature between
0 –35°C.
8.2. The Device should not be operated outside ambient temperature range between 0-40°C or
the battery contained in the Device or it’s electronics can be damaged. The Device has
temperature protection system, which might cause the Device not to start or shut down
automatically, when the operating temperature range is exceeded. This automated
protection system is only a fail-safe and does not relieve you of the need to ensure yourself
correct operating conditions.
8.3. Considerable heat is generated by the Device’s LCD and when charging. When high ambient
temperatures are present, overheating might be prevented by reducing LCD brightness
and/or disabling charging;
8.4. If you need to use the Device in sub-zero temperatures, make sure the Device is not
thoroughly cooled below 0°C before you start it (do not leave it on the bike). During use,
heat is generated inside the Device, so use in sub-zero temperatures is possible. Never use
the Device below minus 5°C (the heat generated by the Device’s operation might not be
sufficient to ensure minimum operating temperature).

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8.5. Protect the Device from heat sources that could cause the temperature inside the Device
exceed the operating parameters mentioned above.
8.6. When stationary, protect the Device from direct sunshine, which can cause the internal
Device’s temperature to rise well above the ambient temperature (remove it from the
Holder or cover it).
8.7. Long term exposure to sunshine can cause LCD fading (such fading is not considered a
defect).
8.8. While riding, protect the Device from direct airstream (position it behind a windscreen).
This is particularly important when the Device is used in wet conditions (e.g. rain) –at high
speeds the rain will create pressure equal to jet water, which exceeds the Device’s
protection rating.
8.9. Before you charge your vehicle’s battery, always remove the Device from the Holder and
disconnect the M8 charging cable from the Device. If the Holder power source is connected
directly to the vehicle’s battery or “always on” auxiliary power outlet, the charger will
trigger the power source in the Holder, which could lead to problems with charging and
possibly harm the Device due to frequent power on/off condition created by pulses
generated by the charger.
8.10. When the Device is not in use, power it off to prevent complete battery depletion. The
Device will power down automatically when the battery is close to depletion. Nevertheless,
the Device still consumes small amount of energy even when in OFF state, which could lead
to deep battery discharge, if the Device was powered down at low battery level or even
powered down automatically because of depleted battery. Battery will be damaged or
destroyed by deep discharge. To prevent battery damage, ensure that a depleted battery is
re-charged immediately to at least 50% capacity.
8.11. If the Device is not in use for longer periods of time (more than 1 week), make sure the
battery is charged to at least 60% before it is powered down.
8.12. Protect the charging mating pads on the back of the Device from touching electrically
conductive material / liquids or the Device might be short-circuited (and destroyed as
consequence).
9. Carpe Iter Holder
9.1. The Carpe Iter Holder is specifically designed for the Device. Do not use the Holder for any
other equipment than the Device.
9.2. The Holder will ensure secure mounting and will also provide continuous charging for the
Device through the mating pads on the back on the Device.
9.3. The Holder includes a power source that was designed specifically for the Device. DO NOT
use the power source to power any other equipment than the Device.
9.4. Description:

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9.5. Holder installation requires at least basic mechanical and electrical skills. If you are in
doubt, have the Holder installed by a professional workshop.
9.6. Protect the charging pins in the Holder from mechanical damage. Especially take care when
inserting the Device into the Holder not to hit the charging pins with the Device –they
could be damaged inside even if you cannot see any damage with naked eye. Damaged
charging pins will cause charging problems (no charging or insufficient charging).
9.7. Protect the charging pins from being connected to one another with electrically conductive
materials.
9.8. Mounting Holder
9.8.1. The base plate of the Holder contains 6 nuts for M5 screws. Screws are not
included.
9.8.2. The mounting nuts create a standard AMPS hole pattern (30x38mm) in the
landscape orientation.
9.8.3. When Carpe Iter mounting brackets (paid accessory) are used, the Holder can be
mounted horizontally and vertically.

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9.8.4. The Holder must be mounted by at least 4 screws forming a rectangular shape to
ensure stability and vibration resistance.
9.8.5. Whenever possible, mount the Holder as close to its centerline as possible (i.e. use
mounting nuts in the center, not on the edge of the base plate).
9.8.6. The Holder and the Device have combined weight of approximately 1kg.
9.8.7. Make sure the Holder is mounted on a solid structure on your motorbike
(handlebar or other support structure designed to carry heavy equipment) that
can carry the weight of the Holder and the Device reliably.
9.8.8. It is imperative that Holder is mounted in such a way that engine vibrations and
shocks from road are kept to minimum. Excessive vibrations and shocks in the
Holder might cause a premature failure of the charging pins and / or of the Device.
This applies especially, if you plan to use the Holder and the Device off the paved
roads.
9.8.9. Mounting tips:
9.8.9.1. Soft mounting style (e.g. Ram Mounts balls) is not recommended for
motorcycles. If you must use this mounting style for some reason, use at
least C size ball (1,5 inch);
9.8.9.2. Although some motorcycles provide GPS mounting brackets (e.g. Yamaha
T700), they might not be strong enough to support heavy equipment
without additional reinforcement;
9.8.9.3. Some aftermarket “rally” cockpits actually enhance engine vibrations
because of their design, which can cause charging problems, premature
charging pins failure and/or Device failure;
9.8.9.4. In case excessive vibrations manifest in the Holder, consider adding extra
dampening between the mounting point and the holder (rubber mat,
rubber spacers, etc.);
9.8.9.5. Standard aftermarket smart phone brackets are generally not strong
enough to carry the combined weight of the Holder and the Device.
9.9. Inserting Device into Holder
9.9.1. Correct Device placement / orientation in the Holder (M8 charging connector is
facing away from the spring-loaded retaining hook):

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9.9.2. Never put the Device into the Holder in any other orientation than indicated
above. It will prevent charging through the Holder and it will damage hardware
buttons.
9.9.3. Correct Device inserting procedure:
9.9.3.1. Close all port flaps properly (see Section 4.5 and 4.6). If the flaps remain
even slightly open when you insert the Device into the Holder, they will
be damaged.
9.9.3.2. Open the spring-loaded retaining hook with one hand. With the Device
slightly lifted, push the Device gently into the fixed retaining hooks with
the other hand:
9.9.3.3. Make sure the Device is properly aligned with location elements on the
longer sides of the Holder;
9.9.3.4. Press the Device gently into the Holder. Close the spring loaded retaining
hook;

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9.9.3.5. If the Device was properly aligned and all port flaps are properly closed,
very little force is required to insert the Device into the Holder. If the
Device would not get inserted into the Holder easily, check the Holder for
bends, check the Device for proper alignment, check that port flaps are
closed properly and try again.
9.9.3.6. using the lock in the Holder is optional (the Device will not fall out of the
Holder even when the lock is not engaged).
9.9.4. When properly inserted into the Holder, the Device will not freely move within the
Holder (=slack). DO NOT use force to check, if the Device has too much slack in the
Holder (you might bend the Holder and/or damage the charging pins). If you feel
the Device has a slack in the Holder, check the Holder for bends, check rubber
foam inserts for excessive wear. The rubber foam inserts are available as spare
part. If the Device is slack in the Holder, it can cause charging issues and
premature failure of the charging pins in the Holder and/or Device failure due to
excessive vibrations and shocks.
9.10. Maintenance
9.10.1. Regularly check for loose screws and torque them as required;
9.10.2. Regularly check the Holder for bends (especially after a crash). Bent Holder might
not ensure correct charging and secure retention of the Device;
9.10.3. Regularly clean the charging pins with electrical contacts cleaner. It is
recommended that you use a cleaner specifically designed to remove oxidation;
9.10.4. The charging pins are lubricated during production, so you do not need to apply a
lubricant before first use;
9.10.5. Thoroughly lubricate the charging pins with electrical contacts oil or grease
regularly and after each cleaning cycle (make sure the lubricant enters the
charging pin body and does not stay only on the outside);
9.10.6. Use of electrical contact grease is recommended –make sure you push the grease
inside the charging pin (compress the pin, apply grease. Compress the pin several
times to make sure the grease enters inside the body of the pin). Using electrical
contact grease will extend the charging pins life-span. It is NOT recommended that

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you use electrically conductive grease –it can cause short-circuit between the
charging pins, if applied in excessive amounts;
9.10.7. All rubber and plastic parts and charging harness are considered a consumable –
replace as necessary to retain proper function. All those items are available as
spare parts.
10. Power source
10.1.1. The power source included with the Holder contains 1 set of input wires and 2
connectors on the output. The output connectors may be connected to the Holder
and M8 charging cable simultaneously:
10.1.2. M8 charging cable must NOT be connected to a second power source, when
charging the Device from both the Holder and M8 charging connector, or it will
damage or destroy the Device.
10.1.3. The power source requires direct current (DC) input with voltage exceeding 13,1V.
That is the voltage level a modern motorcycle or a car provides (exceeds) with
engine running, if it’s alternator is functioning correctly.
10.1.4. The power source will switch-off automatically when the input voltage drops
below 12,9V to conserve your vehicle’s battery.

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10.1.5. When voltage level exceeds 13,1V, the power source will turn on within 30
seconds (soft start). Exceeding the operating voltage threshold will be indicated by
a stable green LED on the power source.
10.1.6. Regardless the automated switching function of the power source, it is
recommended that you connect it to your vehicles auxiliary power outlet linked to
the ignition (the outlet is only powered, when ignition is ON).
10.1.7. If the power source is connected directly to the vehicle’s battery or “always on”
auxiliary power outlet, the power source will turn on or will be caught in on/off
cycle when you connect your vehicle to a battery charger. This frequent ON/OFF
condition might cause premature power source failure. It is recommended that
you disconnect the power source from your vehicle especially in case you keep the
vehicle connected to a charger for extended periods of time (e.g. winter storage).
10.1.8. Remove the Device from the Holder and disconnect the M8 charging cable from
the Device, when you charge your vehicle’s battery.
10.1.9. NOTE: if you use LiFe battery in your vehicle and you connected the power source
directly to the battery or “always on” auxiliary power outlet, the power source will
not turn off when engine is stopped, because LiFe batteries have higher nominal
voltage than standard led-acid batteries.
10.1.10. The power source requires that the electrical system of your vehicle can handle a
stable power draw of at least 15W (approx. 1A at 14V).
10.1.11. If your vehicle cannot provide the minimum voltage required for the power source
operation (13.1V), there is an alternative power source available as paid accessory,
which will engage at 10V, but which will NOT provide a protection of the vehicle’s
battery against depletion in case you leave the Device charging in the Holder with
engine stopped. Even a single full charge of the Device with engine stopped (and
alternator not generating power) might deplete your vehicle’s battery so deeply
that you will not be able to start the engine.
10.1.12. The power source includes reverse polarity and over-heating protection. It will
only provide overvoltage protection up to 20VDC on input (maximum voltage
rating). Exceeding the maximum voltage rating will destroy the power source and,
as a consequence, might also destroy the Device.
10.1.13. When installing the power source on your motor vehicle, make sure to connect the
leads on the input in the correct polarity. The input leads are equipped with
6,3mm faston tab. Some motorcycles have the corresponding female sockets on
their auxiliary power outlets. you can also connect the power source directly to the
battery, but you will need to use cable extender with a fuse (5A fuse is
recommended). NEVER connect the power source directly to the vehicle battery
without implementing a fuse. When you connect the battery to your vehicle
auxiliary power outlets, those should already be equipped with a fuse (check your
vehicle specifications to verify this).
10.1.14. Battery extension cable with 5A fuse box and M6 loops that mates with our power
source is available as optional accessory):

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10.1.15. DO NOT change the stock connectors on the power source’s output leads. Any
tempering with wires and connectors on the output will void your warranty for
both the Holder and the Device and we will NOT provide any assistance with
debugging possible issues in such case.
10.1.16. The connectors on both the output and input of the power source are designed to
be placed under your vehicle’s mask or fairing and be protected from elements
that way. In case it is not possible on your vehicle, wrap the connectors with e.g.
black electrician’s tape after installation to prevent short circuit from water
ingress.
10.1.17. It is recommended that you apply electrical contact grease on all connectors
between Holder and power source and between the power source and your
vehicle.
10.1.18. The power source can be operated in ambient temperatures up to 60°C. The
output current generated by the power source might decrease, when ambient
temperature exceeds 50°C. Do not place the power source close to your vehicle’s
engine or cooling radiators, or overheating can occur.
11. Troubleshooting
11.1. Software issues:
11.1.1. If the Device is malfunctioning or you are experiencing application crashes or
hangs, reboot and/or reset the Device (press Reset button);
11.1.2. If the unwanted behavior does not improve, perform Factory reset (this will,
however, wipe all your data and delete all installed applications);
11.1.3. If the issue concerns a third party app, contact the application developer and
report the problem (third party applications are beyond our control and most
issues require to fix a bug contained in that third party application);
11.1.4. If the crashes or other unwanted behavior relates to Carpe Iter applications, file a
Support Ticket on our website or through the Carpe Manager app.
11.2. GPS does not achieve position lock:
11.2.1. reboot the Device;
11.2.2. make sure GPSTune app is installed and running;

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11.2.3. if you disabled Location services in System settings, enable Location services and
reboot the Device (rebooting is necessary after cycling Location services
disable/enable);
11.2.4. achieving position lock requires that GNSS satellites are in view and not obstructed
by materials/structures impenetrable by the satellites’ signal. Therefore,
positioning services will not be available inside most buildings and may be
compromised by difficult conditions, such as deep valleys or streets surrounded by
tall buildings. When performing a GPS position test, go outside where there is a
good sky-view. First position lock after longer period of idle or after significantly
changing location after last position lock might take longer time, especially if the
Device is not connected to internet (up to 10 minutes to achieve first position lock.
Subsequent position locks should be much faster). If position lock is not achieved
under the aforesaid conditions, contact our support team;
11.3. GPS position lock is unreliable (real location is far off or is “jumping”):
11.3.1. Turn off Google Location Accuracy improvement (it actually does not improve in
many cases / not reliably):
11.3.2. Make sure you have good sky-view (location accuracy might be compromised in
difficult terrain, such as deep valleys, steep slopes, high surrounding buildings, …);
11.3.3. Make sure the GPS antenna is not covered. When the Device is in Portrait, make
sure the antenna is facing up:

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11.4. the Device does not start:
11.4.1. make sure the Device is charged. Connect the Device to the provided USB wall
charger. Charging will be indicated on the LCD. If the charging icon does not
appear within 3 hours of charging (the battery might be deeply discharged and it
will take time for it to exceed minimum voltage threshold), disconnect from the
charger and contact customer support;
11.4.2. press Reset button and try to power up again.
11.5. the Device shuts down immediately after starting: battery is depleted - charge it.
11.6. the Device does not charge (charging is NOT indicated on the System Bar and Carpe
Manager app - Power&Charge tab, although the Device is connected to a power source –
USB charger/Holder/M8 charging cable):
11.6.1. USB port: make sure you use correct and properly functioning USB charger. Check
that the wall socket you use is actually supplied with electricity;
11.6.2. Holder/M8 charging cable:
A. Power source does not show green LED: check voltage on the input of the
power source. It needs to be above 13,1V. Possible causes: engine not
running, bad alternator, burnt fuse, broken wire, bad contact.
B. Power source does not show green LED, voltage on input of the power
source is above 13,1V: check polarity, wait for 30 seconds (the power source
does not start immediately –that is normal behavior);
C. Power source shows green LED, but the Device is not charging (no charging
indication on the System Bar and in the Carpe Manager app):
1. check connection between Holder and power source;
2. try to use M8 charging cable. If charging is possible through the M8
charging cable, the charging pins in the Holder are damaged or wire
between the power source and Holder broken. In rare cases internal
wiring in the Device was damaged due to excessive vibrations. Holder
charging harness including the charging pins is available as spare part,
which can be installed by the user. If the charging issue is caused by
damaged internal wiring in the Device, the Device can be sent to Carpe
Iter for repair (fee may be charged for the repair);

ULW Czech, s.r.o.
V Ráji 34, Praha 9 - Hostavice, 198 00, CZ, IČO: 28256212, DIČ: CZ28256212
11.7. the Device does not charge sufficiently (battery level goes down, but active charging IS
indicated on the System Bar and Carpe Manager app - Power&Charge):
11.7.1. check your current consumption. If it on average (occasional spikes should not
matter) exceeds 2A, shut down some of the running apps and processes to bring
the consumption down (charging limitation of the Device is 2A). Current
consumption can be checked in the Carpe Manager –Power&Charge tab or system
pull-down menu, while the Device is disconnected from charging.
11.7.2. lift the Device from the Holder and put it back. It will let the charging pins in the
Holder re-align. you do not need to remove the Device from the Holder completely
–it is enough to lift one side at the spring-loaded hook (the moving part) to break
contact with the charging pins and place it back.
11.7.3. clean the Holder charging pins. Refer to Section 9.10.3 and 9.10.6. If cleaning the
pins does not help, they might be worn out. Replace charging harness in the
Holder (available as spare part);
11.7.4. check all cables for broken leads. Check and clean all connectors between the
holder and your bike (unplug, apply contacts cleaner followed by electrical
contacts grease and re-plug);
11.7.5. check ripple current (voltage) on your vehicle (oscilloscope and electricians skills
required –have a professional workshop perform the check). If the ripple voltage
exceeds 50mV, it might affect proper function of the Holder power source. Ripple
voltage exceeding 50mV indicates bad alternator/DC rectifier in your vehicle.
11.8. System battery level indicator seems wrong:
11.8.1. System battery level indicator will not match voltage level indicated by the Carpe
Manager most of the time. That is normal.
11.8.2. In case the Device will shut-down shortly after disconnecting from power,
although the battery voltage indicator shows sufficient battery level, check the real
battery voltage in the Carpe Manager (see Section 7.11). If the voltage level
deviates significantly from the indicated batter level, perform battery level
indicator calibration:
11.8.2.1. Leave the Device powered up until it runs out of power and shuts down
automatically. In case you leave the LCD screen on, set it to minimum
brightness;
11.8.2.2. After the Device shuts down, do not power it on, but connect to the
supplied USB wall charger and let it charge for at least 8 hours (do not
rely on the battery level indicated on the screen –you are trying to
calibrate that indicator and it could be wrong). You might need to repeat
the process more than once;
11.8.2.3. Wrong readings from System battery level indicator have no negative
impact on normal use of the Device, therefore it is not necessary to
calibrate it (except for user comfort).

ULW Czech, s.r.o.
V Ráji 34, Praha 9 - Hostavice, 198 00, CZ, IČO: 28256212, DIČ: CZ28256212
12. Disclaimer
12.1. Unless explicitly stated for a specific Carpe Iter item (the Device, Holder, their accessories,
brackets and other Carpe Iter equipment) (“Item”) otherwise, no testing or homologation
procedures were taken to ensure compliance with regulations associated with using the
Items in regular traffic –on the streets. Use at your own risk.
12.2. Make sure that Items with sharp edges are positioned so that the sharp edge does not face
the rider. Always dismount Items, which you are not currently using –especially empty
holders and brackets (which may form a sharp edge, when empty).
12.3. Even if the Items are mounted to your vehicle properly, you might suffer an injury to your
body (bruises, tearing, fractures, etc.) or damage to your gear (tearing, breakage, etc.)
especially in case of an accident (e.g. dismounting your vehicle in other than standard way).
12.4. Manuals and use instructions are only provided in electronic form and can be viewed
and/or downloaded on our website. Manuals and instructions for use shall not be provided
in printed form.
12.5. Our manuals and instructions for use assume casual experience with smart devices (such as
smartphones) and basic manual dexterity. I case of doubt, installation of Items on a vehicle
must be performed by a specialized workshop.
12.6. Manuals and instructions for use, as well as technical support are only provided in English.
13. Manufacturer’s Warranty
13.1. We provide world-wide warranty in the scope set forth below for defects, which exist upon
delivery of an Item to the shipping address provided by you upon purchase and which shall
manifest within the period of 2 year as of the date of the original purchase, if you are a
consumer, and 1 year as of the date of the original purchase, if you are a business (you
provided business identification number or VAT number upon purchase). This warranty
does not apply to software and batteries (see below). The date of dispatch of an Item to
your shipping address is deemed to represent the date of original purchase.
13.2. Limited 6 months warranty is provided for batteries included in an Item or, as the case may
be, sold separately. In the course of this limited battery warranty we guarantee that the
battery will retain at least 60% of its nominal capacity. No warranty is provided for batteries
beyond the period of 6 months following the date of original purchase. Warranty for
batteries is subject to adhering to the use instructions set forth above.
13.3. Our warranty only covers defects that preclude the use of an Item for its purpose. In view
of the intended purpose of use of the Items, our warranty does not cover, in particular,
defects of cosmetic nature, such as discoloration, paint fading, rusting that does not hinder
the use, etc.
13.4. Our warranty is subject to adhering to manuals and use instructions published on our
website or stated above in this manual for individual Items. Our warranty does not cover
defects occurring due to misuse of Items and lack of their maintenance.
13.5. No warranty is provided for software.
13.6. No warranty is provided for defects occurring as a result of outside forces (abrasion, shock,
water, pressure, vibration, UV light, etc.).

ULW Czech, s.r.o.
V Ráji 34, Praha 9 - Hostavice, 198 00, CZ, IČO: 28256212, DIČ: CZ28256212
13.7. Plastic and rubber parts of Items are considered expendable material.
13.8. Item, in respect of which our defect warranty is claimed, including a detailed written
description of the defect, must be delivered for inspection to the address of our seat or
other address published for that purpose on our website. Any and all cost associated with
the delivery, including without limitation fees and other duties incurred by us in association
with re-importing the Items into EU, will be borne by you and we will be entitled to request
the respective reimbursement to be credited to our bank account before your warranty
claim is processed.
13.9. We shall be free to choose any of the following actions to satisfy your warranty claim:
13.9.1. repair, if repair is economical;
13.9.2. adequate monetary compensation;
13.9.3. replacement of the defective Item.
13.10. We may always choose to replace a defective Item instead of carrying out a repair or
providing monetary compensation.
13.11. your warranty claim shall be reviewed and responded to within 30 days following the
delivery of the defective Items our address provided by us for that purpose.
13.12. It is strongly recommended that you contact us by email before dispatching an Item,
in respect of which you plan to claim warranty. We might choose to satisfy your claim
without the need to return the defective Item, which will save time and shipping cost.