
53DFS250-HW
11 69-2565—05
Troubleshooting
Symptom Possible Cause Action
Displaydoesnotcome
on.
Thermostatisnotbeing
powered.
Checkfor24VacbetweenCandR.CheckthatAA
batteriesareinstalledcorrectlyandaregood.
Temperaturesettings
donotchange.
Theupperorlowertemperature
limitswerereached.
Checktemperaturesetpoints.CheckInstallerSetup
Numbers0600and0610;modifyasneeded.
Thekeypadisfullylocked. CheckInstallerSetupNumber0670tochange
keypadlockedoptions.
Heatingorcooling
doesnotcomeon.
Thermostatminimumoff-timeis
activated.
Waituptofiveminutesforthesystemtorespond.
SystemselectionnotsettoHeat
orCool.
SetsystemSelectiontocorrectposition.
SystemtypeSelectionis
incorrect.
CheckInstallerSetupNumber0170andmakesure
correctSystemtypeischosen.
Heatdoesnotturnon
(HeatOnissolidinthe
display).
Heatingequipmentfailure. Checkfor24Vacattheequipmentonthesecondary
sideofthetransformerbetweenpowerand
common.Ifvoltageisnotpresent,checktheheating
equipmenttofindthecauseoftheproblem.
Checkfor24Vacbetweentheheatterminal(Yand
H2)andtransformercommon.If24Vacispresent,
thethermostatisfunctional.Checktheheating
equipmenttofindthecauseoftheproblem.
Looseorbrokenwire
connectionbetweenthermostat
andheatingequipment.
Checkfor24Vacbetweentheheatterminal(Y
andH2)andtransformercommon.Ifvoltageisnot
present,checkwireconnection(looseorbroken)
betweenthethermostatandtheheatingequipment.
Coolingdoesnotturn
on(CoolOnissolidin
thedisplay).
Coolingequipmentfailure. Checkfor24Vacattheequipmentonthesecondary
sideofthetransformerbetweenpowerand
common.Ifvoltageisnotpresent,checkthecooling
equipmenttofindthecauseoftheproblem.
Checkfor24Vacbetweenthecoolterminal(Y)
andtransformercommon.If24Vacispresent,
thethermostatisfunctional.Checkthecooling
equipmenttofindthecauseoftheproblem.
Looseorbrokenwire
connectionbetweenthermostat
andcoolingequipment.
Checkfor24Vacbetweenthecoolterminal(Y)
andtransformercommon.Ifvoltageisnotpresent,
checkthewireconnection(looseorbroken)
betweenthethermostatandthecoolingequipment.
HeatOnisnotinthe
display.
Systemsettingisnotset
toHeatand/ortemperature
settingisnotsetaboveroom
temperature.
SetthesystemsettingtoHeatandsetthe
temperaturesettingabovetheroomtemperature.
CoolOnisnotinthe
display.
Systemsettingisnotsetto
Cooland/orthetemperature
settingisnotsetbelowroom
temperature.
SetthesystemsettingtoCoolandsetthe
temperaturesettingbelowtheroomtemperature.
Waitisinthedisplay. Compressorminimumofftimer
isactive.
Waituptofiveminutesforthecoolingorheating
(heatpump)equipmenttoturnon.