Carrier TP-WEM01 User manual

Installation Guide
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INTRODUCTION
Welcome and from all of us at Carrier _, thank you for
purchasing your new C6r TM thermostat: the heart of a smarter
home.
Like everything else about the C6r thermostat, installing it is
simple and intuitive. However, if any questions arise during
your installation, we're here to help:
Visit www.carrier.com/corsupport for how-to videos,
answers to frequently asked questions, and advanced
installation instructions
Technical support is also available by phone or emaiI
weekdays from 8 a.m.-5 p.m. EST :
o 1.800.CARRIER or 1.800.227.7437
c_ [email protected]
The C6r thermostat is also supported by the world's
greatest network of professional contractors. Find an
Expert Carrier Contractor at www.carrier.com/dealers
Let's get started!

COMPATIBLE HEATING AND COOLING SYSTEMS
Your Carrier C6r thermostat works with most centralized
residential heating and cooling systems.
o Heating and Cooling: Up to Two Stages
o Heat Pumps: One or Two Stage + One or Two Stage
Auxiliary Heat
o Gas, Oil, Electric
o Dual Fuel Systems - Gas Furnace with a Heat Pump
o Geothermal Systems
o Accessories: Whole Home Humidifier, Dehumidifier or
Ventilator
o 802.11 b/gin Home Wireless Router
Before beginning installation, check the compatibility of your
home comfort system at www.carrier.com/wirecheck.
Professional installation is recommended for:
o Systems Without a Common (C) Wire - see page 5
o Variable-Speed Systems
o Find an Expert Carrier ¢ Contractor
at www.carrier.com/dealers

ITEMS INCLUDED IN THE BOX
A. The C6r TM Thermostat and backptate
B. Mounting screws and drywall plugs
C. Installation guide, quick start guide, and wire labels
D. Large Backptate (optional)
Wire Labels
Installation Guide
Quick Start Guide
B.
f
D. k.
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ITEMS YOU'LL NEED FOR INSTALLATION
A. Pencil
B. Phillips screwdriver
C. Small flathead screwdriver
D. Drill with a 3/16" drill bit
E. Password for your home's wireless network
F. Internet-connected device, such as a smartphone, tablet or
computer
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STEP 1. REMOVE THE COVER FROM YOUR OLD
THERMOSTAT
Most covers snap off easily but some are attached by screws.
A. If you do not have a wire connected to C, visit
www.carrier.com/corsupport for Advanced Installation and
Configuration Instructions.
B. If you have wires connected to Rh, Rc, and C, You'll use two
breakers or switches to disconnect power in Step 2.
A. &
RcRHG YWC RcRHG YW C
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STEP 2. POWER OFF YOUR HEATING AND
COOLING SYSTEM
Turn off the power to your heating and cooling system. You can
do this either at your circuit breaker box or a switch at your
indoor furnace or fan coil. Most systems have one switch, but
systems with Rh, Rc, and C wires noted in Step 1will have two
switches.
Make sure your system is without power by using your old
thermostat to adjust the temperature. Your system should not
turn on.
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STEP 3. REMOVE YOUR OLD THERMOSTAT
Using your old thermostat as a guide, use the provided wire
labels to identify each wire. Don't worry about any
non-connected wires.
Disconnect each wire. Most thermostats' wires are connected
using screws; simply loosen each screw with a screwdriver.
Remove your old thermostat base by unscrewing it from the
wail. Be careful not to let any wire labels fall off or wires fall
back into the wall.
Discard any jumper wires
or brackets between Rh, Rc,or R Rc Rh G Y w C
................................................................................................................U
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STEP 4. INSTALL THE COR TM THERMOSTAT
Gently pull the wires through the hole in the back plate. Center
the wires in the back plate. Mark the mounting holes on the wall
with a pencil.
Drill mounting holes on the pencil marks with a 3/16" drill bit.
Insert the plastic drywall anchors into the wall. Use the screws
provided to secure the back plate to the wall.
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OPTIONAL - USING THE LARGE BACKPLATE
If the small backptate does not cover the marks left by your old
thermostat, you can use the large backptate instead.
Remove the terminal blocks from the small backptate by
squeezing the tab on the front, left side while gently pushing
the back toward you.
Insert the terminal blocks into the large backplate using the
tabs on the right as a guide. It will snap into place when
correctly inserted.
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STEP 5. CONNECTING THE WIRES
Using the wire labels as a guide, insert each labelled wire into
its matching connector block. Insert only one wire in each
connector.
When installed correctly, the release lever of the terminal block
will lower to indicate a complete connection. Gently tug on the
wire to ensure it's fully connected.
When all the wires are connected, gently push any excess wire
back into the wall.
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STEP 6. CONNECTING THE DISPLAY
With the Carrier logo positioned at the bottom, gently push the
display to the backptate until you hear it snap into place.
r _
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Now you can turn the power back on to your heating and
cooling system. Return to your circuit breaker or on/off switch
and restore the power to your system.
The C6r thermostat will automatically power on. In about one
minute, its guided software setup will be ready to help you
complete your installation.

STEP 7. GUIDED SETUP
Now that your C6r thermostat is activated, guided setup will
walk you through:
1. Equipment configuration
2. Customizing your preferences
3. Connecting to your home's wireless network
4. Registering your thermostat online
The information icon at bottom of the screen will provide helpful
explanations and tips for each step in the process.
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STEP 7. GUIDED SETUP
EQUIPMENT CONFIGURATION
a) The C6r thermostat needs to know how many transformers
are connected to the thermostat.
o Ifyou connected the Rh and Rc and C wires, select two
o Otherwise, select one
b) The C6r thermostat automatically detects the wires you've
connected and will ask a few questions to configure your
system based on these connections.
c) If you have a connected accessory such as a whole home
humidifier, dehumidifier or ventilation device, you'll also
configure it here.

STEP 7. GUIDED SETUP
CUSTOMIZING PREFERENCES
Now that you've configured your system, it's time to customize
your CSr thermostat.
a) Name your thermostat by selecting a name from the list or by
entering your own custom name.
b) Tell the C6r thermostat whether you prefer the temperature
to display in Fahrenheit or Celsius.
c) Then, adjust your home comfort temperature for the heating
and cooling seasons.

STEP 7. GUIDED SETUP
WIRELESS NETWORK CONNECTION
The C6r thermostat provides you the most features and energy
savings when it's connected to your home's wireless network
and your personal web portal.
a) The C6r thermostat automatically detects nearby wireless
networks.
b) Select your network from the list and enter your network
password.

STEP 7. GUIDED SETUP
ACCOUNT REGISTRATION
Once connected to your wireless network, it's time to finalize
installation by registering the CSr thermostat.
a) On your Android or Apple smart device, download the
Carrier CSr thermostat app from the app store.
b) Open the app and touch register on the Iogin screen
c) Enter the four-digit code generated from your thermostat
and follow the onscreen prompts to complete
your registration.
d) Return to your thermostat and accept your registration.
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TROUBLESHOOTING
If your thermostat does not power on, please check
following: the
1. Turn off the power to your system. Check that all wires
are properly inserted into the terminal blocks at the ther-
mostat. Tug lightly on the wires to ensure they are not
loose.
2. Ensure you turned the power back on to the equipment
either at the switch at the indoor equipment or the electri-
cal panel (where you originally turned off the equipment).
3. Ifyour device still doesn't power on check the AC voltage
between Rc and C or Rh and C using a multi-meter to
ensure it is 24V AC.
4. Ifyour device still does not power on, please contact:
c_, Technical support at 1.800.CARRIER or contact
[email protected]
o Find an Expert Carrier Contractor at carrier.com/dealers

Approvals
This product was designed and built in accordance to RollS directive 2002/95/EC
and contains no hazardous substances as defined by this directive.
FCC Compliance Commission (FCC)
Compliance Statement:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
o Reorient or relocate the receiving antenna.
o Increase the separation between the equipment and receiver.
o Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
o Consult the dealer or an experienced radio/TV technician for help. This
device complies with part 15 of FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Change or modifications that are not expressly approved by the
manufacturer could void the user's authority to operate the equipment.

RFExposureInformation
ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan
uncontrolledenvironment.InordertoavoidthepossibilityofexceedingtheFCC
radiofrequencyexposurelimits,humanproximitytotheantennashallnotbeless
than20cmduringnormaloperation.
Industry Canada (IC)
Compliance Notice:
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
Le present appareil est conforme aux CNR d'lndustrie Canada applicable aux
appareils radio exempts de licence. L'exploitation est autorisee aux deux
conditions suivantes:
1. rappareil ne doit pas produire de brouillage, et
2. rutilisateur de rappareil doit accepter tout brouillage radioelectrique subi,
m6me si le brouillage est susceptible d'en compromettre le fonction-
nement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB- 003 du
Canada.
Industry Canada (IC)
Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.