CARVIN OLLO 94180186 User manual

CARVIN® POOL EQUIPMENT | 4000 boul. Casavant Ouest, Saint-Hyacinthe, Québec, Canada, J2S 9E3
M10103 C0 EN | © 2020 Le Groupe VIF Inc. All rights reserved.
OLLO™ CHLORINE GENERATOR
User Manual

OLLO™ CHLORINE GENERATOR | USER MANUAL
3
TABLE OF CONTENT
Introduction 3
Package Content 4
Components and Controls 4
Features 4
Installation 4
Control Panel 4
Conversion to 240V 5
Electrolysis Cell 5
Above-Ground Pool 5
In-Ground Pool 5
Connect the Cell to the Control Panel 5
Before Operation Checks 6
Water Chemistry 6
Salt Recommendation 6
Salt Concentration 6
Increase Salt Concentration 6
Decrease Salt Concentration 6
Stabilizer 6
Operation 6
Setting Language 7
Chlorine Generation 7
Shutdown 7
Advanced Mode 7
Maintenance 7
Inspection 7
Removing the Electrolysis Cell 7
Cleaning the Electrolysis Cell 7
Use of Mild Acid 7
Winterization 7
Spring Startup 7
Troubleshooting 8
Status Display 8
Other Symptoms and Solutions 8
Technical Information 8
Product Model 8
Control Panel 8
Electrolysis Cell 8
Replacement Parts 9
Circuit Diagram 9
Consumer Information 10
Warranty 10
Replacement Parts Availability 10
Replacement Parts Warranty 10
Entire Written Warranty 10
To Obtain Warranty Service 10
Technical Support Information 10
Disclaimers 10
INTRODUCTION
Thank you for purchasing a CARVIN® OLLO™ Chlorine Generator System (“Product”).
We want to help you get the best results from your new Product and operate it safely. This
manual contains information on how to do that; please read it carefully before operating the
chlorine generator. If a problem should arise, or if you have any questions about your product,
consult an authorized CARVIN® retailer or distributor.
All the information in this manual is based on the latest Product information available at the time
of publication. The manufacturer reserves the right to make changes at any time without notice
and without incurring any obligation. No part of this publication may be reproduced without written
permission.
READ AND FOLLOW ALL
INSTRUCTIONS
Review all instructions provided with the product prior to its installation, startup, operation,
shutdown, maintenance or winterization.
Any handling related to the electrical installation of this product must be done by a certified
electrician. Grounding the product with a grounding terminal is required. A circuit diagram is
provided this manual.
Failure to follow warnings and safety messages may result in property damage or personal injury.
The user assumes the bodily or material risks arising from any improper use of this product.
SAVE THESE INSTRUCTIONS
This manual should be considered a permanent part of the product and should remain with the
product if resold.
IMPORTANT SAFETY INSTRUCTIONS
Your safety and the safety of others are very important.
This manual provides important safety messages. A safety message alerts you to potential
hazards that could hurt you or others. Each safety message is identified by a black box and one
of three words, DANGER, WARNING, or CAUTION.
When using electronic products, basic precautions should be
followed, including the following.
Before connecting, the main circuit breaker must be de-
energized. For safe operation, the chlorine generator system
must be properly installed, connected and grounded.
To reduce the risk of injury, do not permit children to use this
product unless they are closely supervised at all times.
This Product is not recommended for plastic spa tanks.
Consult your distributor or retailer for general compatibility.
This Product is designed to produce chlorine, not to monitor
the chlorine concentration level. It is the sole responsibility of
the owner to analyse the water chemistry and adjust the
chlorine production frequency to meet the requirements
prescribed in this manual.
This Product is compliant with applicable safety standards in Canada and in the United States of
America.
IAPMO EGS File E10078
UL 1081
CSA C22.2 NO. 218.1-13
In Canada, this pest control Product is to be used only in accordance with the directions in this
manual. It is an offense under the Pest Control Products Act to use this product in a manner
inconsistent with these directions.
Pest Control Product Act Reg. No. 32813
This Product controls bacteria and algae in residential pools and spas. Do not use for sanitation
of drinking water. Do not use this device with bromide products.
When replacing the OLLO™ electrolysis cell, only use replacement electrolysis cells labelled as a
spare electrolysis cell for the CARVIN® OLLO™ Chlorine Generator.
The Warranty of the product will be canceled if the Product is used for other purposes than pest
control for swimming pools and spas.
CAUTION
DANGER
CAUTION
CAUTION
WARNING

CARVIN® POOL EQUIPMENTS
4
PACKAGE CONTENT
ID
Description
Qty
1
Control Panel
1
2
Electrolysis Cell
1
3
Union
2
-
User Manual
1
-
Mounting Screws
2
COMPONENTS AND CONTROLS
ID
Description
1
Cell Cable Connector
2
Display
3
DOWN Button
4
UP Button
5
Mode Button
6
Dust Cap
7
Electrolysis Cell Cable
8
Enclosure
9
Heatsink
10
Mounting Holes
11
Power Cable
12
Socket Connector
13
Tightening Ring
14
Ventilation slots
15
Water Inlet
16
Water Outlet
FEATURES
The OLLO™ Chlorine Generator System makes it easier than ever to maintain the water quality
in your swimming pool.
HIGH DEFINITION DISPLAY
Navigate, select options and read system status with ease of use.
BUILT-IN WATER MONITORING SENSORS
A temperature sensor and flow switch are integrated to the electrolysis cell. No extra accessories
to install or connect.
HEAVY DUTY CONNECTOR SYSTEM
Its push-lock/twist-pull keyed connector makes connecting the electrolysis cell safe and easy.
The panel mount connector located on the electrolysis cell and the included dust cap make it
easier to winterize the system.
ADVANCED MODE
Through an advanced menu, access real-time information about your system.
INSTALLATION
To reduce the risk of injury, installation and maintenance must be performed by a qualified pool
professional.
The electrical installation must be done in accordance with the Canadian Electrical Code, the
National Electrical Code (USA) or any other local or national requirements.
CONTROL PANEL
The control panel of the OLLO™ is designed for outdoor installation. It must be installed at a
minimum distance of 1.5m (5ft) from the pool and at a minimum of 0.6m (2ft) from the ground, or
in accordance with local and national requirements.
It is designed to be mounted on a vertical, flat surface, in a ventilated area.
Two screws are provided for mounting the control panel.
Do not install horizontally or upside down. Do not obstruct the ventilation slots on the back of the
enclosure. Do not bury cord. Locate cord to minimize abuse from lawn mowers, hedge trimmers,
and other equipment.
Risk of Electric Shock. Connect only to a branch circuit
protected by a ground-fault circuit-interrupter (GFCI). Contact
a qualified electrician if you cannot verify that the circuit is
protected by a Class A GFCI.
To reduce the risk of electric shock, replace damaged cord
immediately.
The OLLO™ control panels come either with a single or dual input voltage. Both models come
with a factory installed NEMA 5-15P power cord assembly, for use on a 120V power source.
Refer to section Technical Information for details.
The OLLO™ control panel with dual voltage can be converted to operate from a 240V power
source. This conversion requires the replacement of the factory installed power cord. No jumper
or rewiring is required.
Connect the Product directly to the power source. Do not connect through an extension, relay,
timer or power strip.
WARNING
WARNING

OLLO™ CHLORINE GENERATOR | USER MANUAL
5
CONVERSION TO 240V
This conversion must be done by a certified electrician and in accordance with local and national
requirements. For warranty purposes, keep the electrician’s bill or work order. This conversion
process is reversible.
The single voltage OLLO™ control panel is not designed for 240V input voltage and attempting to
power on this model on a different input voltage than 120V may result in property damage or
personal injury.
The replacement power cord (not included) must have the following requirements:
•Jacketed cord, 6’ (1.5m) maximum length
•Certified SJTW type minimum, 14/3AWG, 105°C, 300V
•Cable gland Heyco #1260 or certified equivalent
For connection to a junction box, strip wire leads to 5.9” (150mm).
For connection to a socket connector, install a certified 3-prong plug.
Do not open the OLLO™ control panel while connected to a
power source.
Open the OLLO™ control panel by removing the 2 screws on the enclosure.
Locate the input power terminal block and loosen the 3 screws holding the factory installed power
cord wires to the power terminal block.
Locate the cable gland on the power cable. Using pliers, squeeze and pull the cable gland to
remove the power cable from the enclosure.
The cable gland should come of the original power cord easily. Keep it aside.
Using pliers, position and hold the cable gland on the new 240V power cord 1/2" from the
stripped cord jacket. Push the cable gland thought the enclosure and release the pliers.
Position the wires on the input power terminal block. Tighten the three (3) screws and secure the
wires correctly in place.
Close the enclosure and use the two (2) screws to attach the cover to the bottom of the
enclosure.
The dual voltage OLLO™ control panel will automatically detect the input voltage of 120V or
240V. No jumpers are needed nor rewiring of its electric circuit boards or transformer.
ELECTROLYSIS CELL
The cell must be the last element present on the plumbing circuit of the pool, except for the water
return. Use the unions provided with the Product. Make sure the seals are properly positioned,
then manually tighten both ends of the cell for a perfect seal.
When installing the electrolysis cell with a water return light, it is recommended to use CARVIN®
Stabilizing Elbow for Chlorinator Cell (sold separately). For maintenance purposes, it is
recommended to install a valve between the water return and the electrolysis cell. Contact your
pool equipment retailer or distributor for details.
Install the electrolysis cell outdoor
or in a well-ventilated area.
ABOVE-GROUND POOL
Install the OLLO™ electrolysis cell with its cable running down to the ground. If installed upside
down, the flow switch will not detect water flow and will induce the system in error.
IN-GROUND POOL
Install the OLLO™ electrolysis cell with its cable located under the unit.
CONNECT THE ELECTROLYSIS CELL TO THE CONTROL PANEL
Remove the dust cap from the cell cable connector. Align its arrow with the one on the socket
connector of the electrolysis cell. Push firmly the cable connector until it clicks in.
WARNING
DANGER

CARVIN® POOL EQUIPMENTS
6
BEFORE-OPERATION CHECKS
The Warranty of the product will be canceled if these
conditions are not respected.
Do not energize or operate if the cell housing is damaged or
improperly assembled.
Start the pool pump BEFORE starting the chlorine generator.
WATER CHEMISTRY
Before starting the chlorine generator, check the chemistry of the pool water. It is recommended
to consult a pool professional for initial water analysis to adjust at the beginning of the season.
According to the standards of The Association of Pool & Spa Professionals (APSP), it is
recommended to check and maintain the chemical parameters of the water on a regular basis in
order to protect the users of the pool, the integrated pool equipment and the surrounding of the
swimming pool. It is important to maintain these values to avoid corrosion, scaling and other
problems.
TABLE –RECOMMENDED WATER CHEMICAL PARAMETERS
Parameter
Minimum
Target
Maximum
Temperature Range
+50°F
(+10°C)
-
+122°F
(+50°C)
Salt Concentration
3000 ppm
3300 ppm
4000 ppm
Cyanuric acid
30 ppm
80 ppm
100 ppm
pH
7.2
-
7.8
Free chlorine
1.0 ppm
-
3.0 ppm
Combined chlorine (chloramine)
-
0 ppm
-
Total alkalinity
80 ppm
-
120 ppm
Calcium hardness
200 ppm
-
300 ppm
Total Dissolved Solids (TDS),
including salt
-
-
6000 ppm
Metals (copper, iron, manganese)
-
None
-
Nitrate
-
None
-
Phosphate
125 ppb
Saturation index
-0.2
0.0
+0.2
ppm = part-per-million; ppb = part-per-billion
Your authorized CARVIN® retailer and most pool stores will provide you with chemicals and
methods for adjusting water chemistry. Be sure to mention at the pool store that you are using an
OLLO™ Chlorine Generator System.
SALT RECOMMENDATION
Use salt (sodium chloride, NaCl) 99.8% pure and above. Pure salt will contribute to a better life
and better performance of your OLLO™. It is recommended to use evaporated, granulated, food
grade, non-iodized and additive free salt.
Compressed salt pellets (high purity) may be used but will take longer to dissolve. These pellets
can damage plaster pools and other surfaces in and around the pool.
Do not use salt containing anti-caking agents (sodium ferrocyanide, sodium yellow prussiate).
These agents can cause discoloration of fittings and surfaces in the pool. Do not use with
calcium chloride, potassium chloride or rock salt.
Consult your salt supplier for more information.
SALT CONCENTRATION
Most pools contain some salt, depending on the source of water and chemicals used for
disinfection. Therefore, the pool owner should always check the salt concentration before adding
any more. Refer to the following table to determine the amount of salt needed for your pool.
The salt concentration required for the operation of the OLLO™ system is between 3000 (lower
limit) and 4000 ppm (upper limit).
Concentration below the lower limit will shut down the system. Concentration above the upper
limit will shut down the system and may cause excessive corrosion or deterioration of the pool or
spa equipment, including the OLLO™ electrolysis cell, and surfaces in and around the pool.
A calibrated salinity reader, salt test strip, electronic tester, titration can be used to determine the
salt concentration in your pool water. The results will vary according to the measurement method.
In general, the accuracy of these tests is ± 500 ppm. An uncalibrated instrument or an expired
test kit will provide inaccurate results.
INCREASE SALT CONCENTRATION
Before adding salt, disconnect the OLLO™ system from the main power supply.
Gradually pour the salt into the pool water in front of the jets to facilitate dispersion and
dissolution. Do not add salt in or near the skimmer, or directly to the main drain. Excessive salt
concentration in the pool plumbing could damage your equipment, including the OLLO™
electrolysis cell, permanently or shorten its life. If the salt settles at the bottom of the pool, use a
brush adapted to the pool to help dissolve.
Once the salt is added, activate the pump for 24 hours and circulate the water. Do not reconnect
the OLLO™ system during this period.
When 24 hours have elapsed, reconnect the OLLO™ system to the main power supply. Let the
water circulate again for 24 hours before checking the salt concentration. Adjust as needed.
TABLE –ADDITION OF SALT
Current salt
concentration
level
Pool diameter and approximate water volume gal (L)
12’
(3.6m)
15’
(4.6m)
18’
(5.5m)
21’
(6.4m)
24’
(7.3m)
27’
(8.2m)
30’
(9.1m)
33’
(10.0m)
4000
(15000)
6000
(22500)
8000
(30000)
10000
(37500)
12000
(45000)
14000
(52500)
16000
(60000)
18000
(67500)
Suggested salt addition lbs (kg)
0 ppm
100
(45)
150
(69)
200
(91)
250
(114)
300
(136)
350
(159)
400
(182)
450
(205)
200 ppm
93
(42)
140
(64)
187
(85)
233
(106)
280
(127)
327
(148)
373
(170)
420
(191)
400 ppm
87
(39)
130
(59)
173
(79)
217
(98)
260
(118)
303
(138)
347
(158)
390
(177)
600 ppm
80
(36)
120
(55)
160
(73)
200
(91)
240
(109)
280
(127)
320
(145)
360
(164)
800 ppm
73
(33)
110
(51)
147
(67)
183
(83)
220
(100)
257
(117)
293
(133)
330
(150)
1000 ppm
67
(30)
100
(46)
133
(61)
167
(76)
200
(91)
233
(106)
267
(121)
300
(136)
1200 ppm
60
(27)
90
(41)
120
(55)
150
(68)
180
(82)
210
(95)
240
(109)
270
(123)
1400 ppm
53
(24)
80
(36)
107
(48)
133
(61)
160
(73)
187
(85)
213
(97)
240
(109)
1600 ppm
47
(21)
70
(32)
93
(42)
117
(53)
140
(64)
163
(74)
187
(85)
210
(95)
1800 ppm
40
(18)
60
(27)
80
(36)
100
(45)
120
(55)
140
(64)
160
(73)
180
(82)
2000 ppm
33
(15)
50
(23)
67
(30)
83
(38)
100
(45)
117
(53)
133
(61)
150
(68)
2200 ppm
27
(12)
40
(18)
53
(24)
67
(30)
80
(36)
93
(42)
107
(48)
120
(55)
2400 ppm
20
(9)
30
(14)
40
(18)
50
(23)
60
(27)
70
(32)
80
(36)
90
(41)
2600 ppm
13
(6)
20
(9)
27
(12)
33
(15)
40
(18)
47
(21)
53
(24)
60
(27)
2800 ppm
7
(3)
10
(4)
13
(6)
17
(8)
20
(9)
23
(11)
27
(12)
30
(14)
3000 ppm
lower limit
3200 ppm
acceptable
3300 ppm
target
3400 ppm
acceptable
3600 ppm
upper limit
3800 ppm & +
dilute concentration
TABLE –ADDITION OF STABILIZER
Current
stabilizer
concentration
level
Pool diameter and approximate water volume gal (L)
12’
(3.6m)
15’
(4.6m)
18’
(5.5m)
21’
(6.4m)
24’
(7.3m)
27’
(8.2m)
30’
(9.1m)
33’
(10.0m)
4000
(15000)
6000
(22500)
8000
(30000)
10000
(37500)
12000
(45000)
14000
(52500)
16000
(60000)
18000
(67500)
Suggested stabilizer addition lbs (kg)
0 ppm
2.0
(0.9)
3.0
(1.4)
4.0
(1.8)
5.0
(2.3)
6.0
(2.7)
7.0
(3.2)
8.0
(3.6)
9.0
(2.2)
10 ppm
1.7
(0.8)
2.5
(1.1)
3.3
(1.5)
4.2
(1.9)
5.0
(2.3)
5.9
(2.7)
6.7
(3.0)
7.5
(3.4)
20 ppm
1.3
(0.6)
2.0
(0.9)
2.7
(1.2)
3.3
(1.5)
4.0
(1.8)
4.7
(2.1)
5.4
(2.4)
6.0
(2.7)
30 ppm
1.0
(0.5)
1.5
(0.7)
2.0
(0.9)
2.5
(1.1)
3.0
(1.4)
3.5
(1.6)
4.0
(1.8)
4.5
(2.0)
40 ppm
0.7
(0.3)
1.0
(0.5)
1.3
(0.6)
1.7
(0.8)
2.0
(.91)
2.4
(1.1)
2.7
(1.2)
3.0
(1.4)
50 ppm
0.3
(0.2)
0.5
(0.2)
0.7
(0.3)
0.8
(0.4)
1.0
(0.45)
1.2
(.54)
1.4
(.64)
1.5
(.68)
60 ppm
target
70 ppm & +
dilute concentration
When 24 hours have elapsed, reconnect the OLLO™ system to the main power supply. Let the
water circulate again for 24 hours before checking the salt concentration. Adjust as needed.
DECREASE SALT CONCENTRATION
If the salt concentration in the water is too high, the excess salt cannot simply be removed from
the water. Salt will not evaporate from the water. To reduce the salt concentration, you must
partially empty the pool and fill it with fresh water.
STABILIZER
It is recommended to test the concentration of stabilizer (cyanuric acid) once every month.
Always check with a pool professional or water analysis services.
WARNING
WARNING
WARNING

OLLO™ CHLORINE GENERATOR | USER MANUAL
7
OPERATION
SETTING LANGUAGE
By default, the language of the operating system is set to English. French and Spanish are
available.
To change the operating system language, press the MODE button for 3 seconds. Then press
the DOWN button to scroll through the available languages. The choice of language will be set
after 5 seconds of inactivity in this menu.
CHLORINE GENERATION
To access the chlorine generation modes, press the Mode button. Pressing the Mode button
again will activate the next available mode. The OLLO™ Chlorine Generator system is factory set
to the AUTO mode at 20 minutes per hour.
AUTO MODE
This mode sets the frequency the chlorine generator is active. Use the UP and DOWN buttons to
adjust the AUTO mode frequency, from 5 to 60 minutes per hour.
SUPER-CHLORINATE MODES
These modes set the time for which the chlorine generator is 100% active. Press the Mode button
to select the desired time (6, 12, 24 hours).
When time is over, the AUTO mode resumes.
STOP
This mode sets the chlorine generator to inactive.
CHLORINE LEVEL
The number of bathers, temperature and other environmental factors will influence the chlorine
level of a pool. Finding the right level is not a perfect science. Following the recommendations
will help find the right balance.
Start with AUTO mode set to 30 minutes per hour. For a good start, test the chlorine level
everyday, then every few days. Adjust the AUTO mode frequency in function of the test results,
adding or reducing the active chlorine generation.
Hot days, the presence of many bathers will require more chlorine generation, while cooler days
will require less.
SHUTDOWN THE SYSTEM
The OLLO™ Chlorine Generator system is not equipped with an On/Off switch.
Press the Mode button to select the Stop mode. Then disconnect the power cable.
Product can be permanently damaged if connected to a
power source during a lightning storm.
ADVANCED MODE
To access additional information about your OLLO™ Chlorine Generator, press the MODE and
DOWN button for 5 seconds. The screen will show the message Reading for a few seconds
Press the MODE button to scroll through the menu. The advance mode will be turned off after 10
seconds of inactivity.
SALT INSTANT
Displays the instant salinity reading (e.g. “3000 ppm”).
SALT AVERAGE
Displays an average salinity based on the last 24 hours (e.g. “3100 ppm”).
TEMP
Displays the water temperature (e.g. “77 F”).
VOLT
Displays the voltage at the electrodes.
CURRENT
Displays the current at the electrodes.
‘U’, ‘T’ AND ‘C’ NUMBERS
Display status codes (e.g. “U125”) required for troubleshooting.
VERSION
Displays the software version (e.g. “0.6”).
MAINTENANCE
The OLLO™ electrolysis cell features an automatic reverse polarity switching system. This is
necessary to reduce scale build up on the electrodes.
Operating the OLLO™ electrolysis cell with calcium build up
bridging between electrodes will cause damage to the
Product and void the warranty.
INSPECTION
It is recommended to inspect the OLLO™ electrolysis cell every three (3) months to maintain
maximum efficiency. The control panel will display a maintenance reminder after 500 hours of
use.
If inspection reveals debris in the cell or scaled electrodes, follow the Cell Cleaning instructions in
this manual.
If the inspection does not reveal any faults or when the cleaning is done, reset the maintenance
reminder timer by pressing the UP and DOWN buttons simultaneously.
In an area where water is hard (rich in calcium and/or minerals) and in pools where the chemical
composition of the water is not balanced, the OLLO™ electrolysis cell may require more frequent
inspections and cleaning. When cleaning is needed, the control panel will display a warning.
REMOVING THE ELECTROLYSIS CELL
Stop water circulation by turning off the pump. If you have a valve installed like suggested in
section Installation, shut it off. If you don’t have a valve installed, use a pool water return line
plug to prevent the pool from emptying while the electrolysis cell is absent.
Unscrew the union on the water inlet side, then unscrew the union on the water outlet side. Keep
unions and seals away from dirt or debris.
Rinse the inside of the electrolysis cell thoroughly with fresh water and let it dry.
CLEANING THE ELECTROLYSIS CELL
Do not use a scraper or high-pressure water jet, as this may scratch or damage the electrodes.
Disconnect the OLLO™ system from the mains supply.
Follow instructions in section Removing the Electrolysis Cell.
Clean the electrodes with a mild acid. Refer to the following section for recommendations.
Reinstall the OLLO™ electrolysis cell following the installation instructions in this manual.
USE OF MILD ACID
It is recommended to use acid cleaning solutions specifically designed for the cleaning of
electrolysis cells. A solution of water and hydrochloric acid (muriatic) can also be used.
Consult your authorized dealer or distributor for more details. Follow the manufacturer’s
instructions and safety tips.
Wear protective goggles, clothing and resistant gloves.
Always pour the acid into the water.
Never pour the water in the acid.
Over cleaning the OLLO™ electrolysis cell with an acid
solution will impact its life expectancy.
With a 2” pipe plug (sold separately), close the OLLO™ electrolysis cell on the same end as of
the socket connector. Place the cell upright on a flat surface and make sure it is well balanced.
Pour the solution inside the OLLO™ electrolysis cell. Cover the entire surface of the electrodes.
Do not submerge the OLLO™ electrolysis cell completely in the solution.
Refer to the manufacturer instructions. Rinse thoroughly with fresh water. Dispose of waste
according to the regulations in force.
WINTERIZATION
Water freezing and winter precipitation can damage some components of the CARVIN® OLLO™
Chlorine Generator System.
If you live in an area where winter is cold, the OLLO™ electrolysis cell must be removed from the
pool plumbing and stored in a sheltered room at a temperature above freezing. Follow
instructions in section Removing the Electrolysis Cell.
The OLLO™ control panel is designed to withstand temperatures extreme cold. If snow and/or
ice can accumulate on the control panel, it is recommended to store it in a sheltered room.
Do not cover the OLLO™ control panel with a cover, bag, or other object that prevents the flow
of air around the Product. Doing so will impact the life expectancy of the Product.
SPRING STARTUP
See your pool equipment retailer or distributor for tips on how to start your pool after winterizing.
Do not power on the OLLO™ Chlorine Generator if the water chemistry does not meet the
Recommended Water Chemical Parameters from this manual.
Reinstall the OLLO™ electrolysis cell following the installation instructions in this manual.
CAUTION
WARNING
WARNING
WARNING

CARVIN® POOL EQUIPMENTS
8
TROUBLESHOOTING
STATUS DISPLAY
The OLLO™ control panel displays the status of the system.
SALT LIMIT | PLAN ADD
Chlorine production is active. Indicates that the salt concentration of the pool water is
approaching the lower operating limit. An addition of salt will be expected to the pool water.
INACTIVE | SALT LOW
Chlorine production is inactive. The salt concentration is below the lower limit. Refer to section
Water Chemistry of this manual.
INACTIVE | SALT HIGH
Chlorine production is inactive. The salt concentration is above the upper limit. Refer to section
Water Chemistry of this manual.
INACTIVE | TEMP LOW
Chlorine production is inactive. The water temperature is too cold. Start up the water heating
equipment or wait for nature to do its work.
INACTIVE | TEMP HIGH
Chlorine production is inactive. The water temperature is too hot. Shut down water heating
equipment or wait for nature to do its work.
INACTIVE | NO FLOW
Chlorine production is inactive. Water does not circulate in the OLLO™ electrolysis cell. Make
sure the pool pump is running, that no valves are closed on your plumbing system, and that no
debris is blocking the flow of water into your system.
INACTIVE | NO CELL
Chlorine production is inactive. The OLLO™ electrolysis cell is not connected to the control
panel, or it is not connected properly. Check that the OLLO™ electrolysis cell cable is correctly
connected to the OLLO™ control panel.
FLOW DETECTED | 0:30
Chlorine production is inactive. A flow of water has just been detected in the OLLO™ electrolysis
cell. If the flow rate is constant for more than 30 seconds, chlorine production will resume
depending on the selected parameters.
OTHER SYMPTOMS AND SOLUTIONS
Symptom
Possibilities
Solutions
A message appears
on the display
-
Refer to the above section Status
Display for details and solutions.
Low level or no
chlorine
The electrolysis cell is not
generating chlorine.
Start or increase the chlorine
generation.
The water temperature
has risen
The number of bathers
has increased
Heavy rain or leaves
have fallen in the pool.
Start or increase the chlorine
generation.
The level of stabilizer is
incorrect.
Adjust the level of stabilizer as
prescribed in section Stabilizer.
The salt level is low.
Refer to section Increase Salt
Concentration
The water chemistry is
not balanced.
Bring a water sample to your pool
professional for analysis.
The electrolysis cell is
dirty.
Refer to section Maintenance.
High level of chlorine
The pool has recently
been shocked
Let the shock oxidize and wait 24 hours.
The system’s auto mode
is generating too much
chlorine
Stop the chlorine generation until the
level of chlorine is back to normal.
Lower the frequency to which the
system is generating chlorine.
The cell is not
generating chlorine
The system is not
powered.
Check if the power cable is properly
connected to the main power source.
The electrolysis cell is not
connected.
Check if the cell connectors are well
hooked up.
The system is not set to
generate chlorine.
Start the chlorine generation.
System protections
prevent the electrolysis
cell from generating
chlorine.
Check the display for real-time status
and refer to section Status Display for
details.
The operating system
encountered an error.
Unplug the power cable from the power
source, wait for 5 seconds and plug
back the power cable to the power
source.
The electrolysis cell is
clogged with debris or
scaling.
Refer to section Maintenance.
Symptom
Possibilities
Solutions
The electrodes have
reached the end of their
lifespan
Replace the electrolysis cell with an
original CARVIN™ OLLO® product.
See your pool professional for details.
The buttons are not
working
The operating system
encountered an error.
Unplug the power cable from the power
source, wait for 5 seconds and plug
back the power cable to the power
source.
The display is not
showing information
The system is not
powered.
Check if the power cord is properly
connected to the main power source.
Check if the circuit breaker is off.
TECHNICAL INFORMATION
PRODUCT MODEL
Feature
94180186
94180187
94180191
Power Input
Single Voltage
Dual Voltage
25K Electrolysis Cell
Included
Compatible
45K Electrolysis Cell
Incompatible
Compatible
Included
CONTROL PANEL
Specifications
Single
Voltage
Dual
Voltage
Input voltage
120V 60Hz
120V 60Hz
240V 60Hz
Maximum Current
1.8A
2.6A (1.3A)
Maximum Power
220W
320W
Dimensions (Height x Width x Depth)
372 x 217 x 71mm
14.6 x 8.5 x 2.8in
Operating temperature
0°C to +50°C
+32°F to +122°F
Storage temperature
-40°C to +50°C
-40°F to +122°F
ELECTROLYSIS CELL
Specifications
25K
45K
Pool Water Capacity
94 635L
25,000gal
170 343L
45,000gal
Approximate Life
(under normal conditions of use)
10 000hr
10 000hr
Fitting Dimensions
51mm (2in)
Dimensions (Height x Width x Depth)
357 x 144 x 128mm
14.1 x 5.7 x 5.0in
Operating Temperature
+10°C to +50°C
+50°F to +122°F
Storage Temperature
0°C to +50°C
+32°F to +122°F

OLLO™ CHLORINE GENERATOR | USER MANUAL
9
REPLACEMENT PARTS
ID
Part Number
Description
1
23-1100-01-R
Control panel enclosure, bottom part
2
47-0600-01-R
Gasket, for control panel
3
47-0600-04-R
Gasket, for heat sink
4
23-1100-13-R
Heatsink, for transformer
5
14-1740-08-R2
Screw, phillips flat head, zinc plated, M6 X 16 mm (2/pk)
6
*
23-8350-01-R
Circuit board assembly, control panel, single voltage
23-8350-10-R
Circuit board assembly, control panel, dual voltage
7
14-1740-01-R4
Screw, phillips pan head, zinc plated, #6 x 5/16" (4/pk)
8
23-8350-04-R
Transformer
9
14-0740-26-R
Washer, M6
10
14-1267-27-R
Screw, hex head, M6 X 55 mm
11
23-8350-02-R
Circuit board assembly, LCD Display
12
14-1740-02-R2
Screw, phillips pan head, for plastic, SS, #8 x 3/4" (2/pk)
13
23-1100-02-R
Control panel enclosure, cover part
14
23-8350-05-R
Power cord
15
23-8350-06-R
Electrolysis cell cable, external
16
23-8350-07-R
Electrolysis cell cable, internal
17
*
94-1801-71-R
Electrolysis cell, 25K Model
94-1801-76-R
Electrolysis cell, 45K Model
18
23-1100-09-R
Temperature sensor
19
23-1100-10-R
Flow switch
* Refer to section Technical Information to determine model
CIRCUIT DIAGRAM

CARVIN® POOL EQUIPMENTS
10
CONSUMER INFORMATION
Authorized CARVIN® retailer or distributor personnel are trained professionals. They should be
able to answer any question you may have. If you encounter a problem that your retailer or
distributor does not solve to your satisfaction, please discuss it with the retailer's or distributor’s
management. The Service Manager, General Manager, or Owner can help. Almost all problems
are solved in this way.
If you are dissatisfied with the decision made by the retailer's or distributor’s management,
contact the CARVIN® technical support.
When you write or call, please provide the following information:
•Product model, serial number and date code;
•Name of retailer or distributor who sold the Product to you;
•The original proof of purchase showing the date of purchase;
•Your name, address and telephone number;
•A detailed description of the problem; and
•If sending an email, any relevant photos of the Product and its surroundings.
WARRANTY
Le Groupe VIF Inc. (“VIF”), owner and manufacturer of the CARVIN® Pool Equipment brand,
gives the following written Warranty on each new Product manufactured by or on behalf of VIF
and distributed for sale in America.
VIF guarantees that each new Product will be free from any defects, in material or workmanship,
for the Warranty period set below, under normal use and maintenance. If any defects should be
found in a Product within the period set below and when VIF acknowledges that such defects are
attributable to faulty material or workmanship at the time of manufacturing, at its discretion VIF
will replace or repair with a new part or the CARVIN® equivalent, at no cost to the consumer for
parts and labour.
The Warranty Period coverage starts from the original date of sale or when the unit is first
installed as a demonstrator.
Product
Model
Non-Commercial
Warranty Period
Warranty
Coverage
94180186
94180187
94180191
24 Months
100%
The actual Product item number may vary from the Product model number which may include a
suffix for color, packing options or else.
This Warranty covers:
•Any Product purchased from a CARVIN® retailer or distributor authorized to sell that product
in America.
•Any Product on which required maintenance services have been performed as prescribed in
this manual.
This Warranty does not cover:
•Any repairs required as a result of collision, striking any object, frost, acts of God, careless
use, misuse, improper installation, or lack of maintenance described in this manual;
•Any Product modified, altered, disassembled or remodelled;
•Shipping related costs to and from the manufacturer;
•Installation and removal related costs; and
•Normal maintenance services or water chemistry analysis service described in this manual.
This warranty is non-transferable and applies only to the first retail buyer, and only during the
period when the first retail buyer occupies the place where the product was originally installed.
REPLACEMENT PARTS AVAILABILITY
Replacement parts are available through your CARVIN® retailer or distributor.
REPLACEMENT PARTS WARRANTY
New CARVIN® replacement parts sold to a consumer or installed by an authorized CARVIN®
retailer which are not covered by this Warranty are guaranteed for a period of 3 months,
however, this Replacement Parts Warranty does not apply to any replacement parts modified,
used with, or installed on a Product for which the replacement parts were not intended.
ENTIRE WRITTEN WARRANTY
This Warranty is the only and the entire written Warranty given by VIF for its Product. No retailer
or his agent or employee is authorized to extend or enlarge on these warranties on behalf of VIF
by any written or verbal statement or advertisement.
TO OBTAIN WARRANTY SERVICE
You must first contact your authorized CARVIN® retailer or distributor. Please refer to section
Customer Information.
Any defect must be reported to an authorized CARVIN® retailer or distributor within 72 hours to
avoid potential breakage to other equipment, otherwise the warranty will not be honored.
TECHNICAL SUPPORT INFORMATION
After following the troubleshooting section of this manual and after contacting your dealer or
distributor, if you have any problems with your Product, contact CARVIN ™ Technical Support.
AMERICA
Email: [email protected]
Phone: [phone] option 2
Fax: [phone]
Toll Free: 1 866 979-4501
Mail: CARVIN POOL EQUIPMENT
Technical Support
4000 boul. Casavant Ouest,
Saint-Hyacinthe, Québec, Canada, J2S 9E3
DISCLAIMERS
This Product is not for sale or for resale where prohibited by law or regulations.
The provisions contained in these written warranties are not intended to limit, modify, take away
from, disclaim or exclude any warranties set forth in or the operation of The Consumer Products
Warranties Act, 1977 (Saskatchewan), The Consumer Product Warranty and Liability Act (New
Brunswick), The Consumer Protection Act (Quebec), or any other similar provincial or federal
legislation.
VIF shall not be liable for any statement made or published, written or oral, that is misleading or
inconsistent with the facts published in the documentation or specifications provided by VIF.
Le Groupe VIF Inc.
4000, boulevard Casavant Ouest, Saint-Hyacinthe
Québec, Canada, J2S 9E3
www.carvinpool.com
CARVIN and the OLLO logo are registered trademarks of Le Groupe VIF Inc.,
in Canada and in the United States of America. IAPMO EGS logo is a registered trademark
of International Association of Plumbing and Mechanical Officials.