FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
6
Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
PROBLEM POSSIBLE REMEDIES..
FAN WILL NOT START •Check main circuit fuses, circuit breakers, or wall switch position. Check all wire connections,
makingsure the power isturned off during thisinspection.
•Pinconnectors are notmaking good contact.Check the connectionsin the switch housing and
underthetop cover.
•Batteryweak-installfreshAlkalinebattery.
•Fanreceiverdefective - replace.
•Checkthe frequency setting: Turnpoweroff,at the circuitbreaker,onlyforthe fan not functioning
for at least 5 seconds; turn the power back on; within 20 seconds press the Hi, Med, and Lo
buttons(in that order) toset the frequencyof the fan tothe control.
FAN WOBBLES OR •Besure canopy pin is properly set into the slot onthe ball.
SHAKES EXCESSIVELY •Checkthat bladeholders have not been bent duringinstallationandbladesarebalanced.
•Hangerbracketand/orceiling outlet are loosely attached: Make surethatthe hanger bracket is
tightly.attachedtotheceiling outlet box. Make surethat the downrod assembly issecured firmly.
•Downrodis loosely attached todownrod base: Make surethat all screws aresecurely tightened .
FAN NOISY DURING •Checkand tighten light fixture retainingscrews, glass shade screws and/or the lightbulb(s).
OPERATION •Tightencanopy screws and mountingplate assembly. Check that thewire nuts inside thecanopy
and switch housing are not touching the metal parts or have fallen off the wire splices.Tighten as
necessary.
•Tighten blade holdersto flywheel (or direct drive motor)and blade to bladeholder screws.
•Makesure all screws in themotor housing are snug,but not overly tight. Defectivebulb: Replace
bulb.
DOES NOT RUN ON •Ifnew, “break-in” may berequired - run athigherspeed for several days.
LOW SPEED
BATTERY LIFE •NotusingAlkalinebatteries:ReplacewithAlkaline batteries.
SEEMS SHORT
W-500 CONTROLS
• LIGHT O.K., NO FAN: Pin connectors are not making good contact, check 9 pin connector under top cover.
• FAN O.K., NO LIGHT; Defectivereceiver;Replace receiver. Defective motor; Replace motor.Broken socket; Replace socket.
•FANAND LIGHT ON FULL, NO CONTROL; Defectivereceiver;ReplaceReceiver.
• MISSING ONE SPEED: Defective receiver; Replace Receiver.
• FAN DOESN’T CHANGE SPEED, LIGHT O.K.: Replace receiver.
• FAN O.K., LIGHT NOT DIM: Defective receiver; Replace Receiver.
• NO REVERSE: Defectivereceiver; Replace Receiver.
• FAN OPERATES ONLY WHEN TRANSMITTER IS CLOSED:Check antenna wire is not touching metal plate.
• FAN STARTS WORKING BY ITSELF: Frequency interference; Change frequency as described on Page 2.
TROUBLESHOOTING
1.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device may
notcause harmful interference,and (2) thisdevice must accept any interferencereceived,including interference that may cause
undesiredoperation.
2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCCRules.These limits are designed toprovidereasonable protection against harmful interference ina residential installation.
Thisequipmentgenerates,uses and can radiate radiofrequency energy and,if not installedandused in accordance with the
instructions,maycauseharmful interference to radio communications.However,thereisnoguaranteethat interference will not
occurin a particular installation. If thisequipment does cause harmfulinterference to radio or televisionreception,which can be
determinedby turning the equipmentoff and on,the useris encouraged to tryto correct the interferenceby one or moreof the
followingmeasures: Reorientorrelocate the receiving antenna, Increase theseparationbetweentheequipmentandreceiver,
Connectthe equipment into anoutlet on a circuit different from thatto which the receiveris connected, Consult the dealer or an
experiencedradio/TVtechnician for help. Note:Anychanges or modifications to the transmitteror receiver not expressly
approvedbyCasablanca Fan Company may voidone’sauthority to operate this remotecontrol.
