Casablanca W-500 Guide

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
1
W-500™ Control includes all of the standard features, in a new design that is
compatible with a number of Casablanca fan Models . The W-500™ hand-held
remoteprovidesthreeforwardorreversefanspeeds,fullspectrumlightdimming
and has an optional wall bracket. The W-500™ may be used alone to control
severalfansorwithextracontrolstooperateasingle fan from different locations.
W-500
(Transmitter)
SCREW
6-32 X 1”(2)
WOOD SCREW
1” (2)
DRYWALL
ANCHOR
6-32 (2)
12V BATTERY
W-500™ INSTALLATION
W-500™ CONTROL BRACKET INSTALLATION
Standard Light Switch
StepA.Remove thetwoscrews holding theswitch cover
plate.Donotremovethe cover plate.
Step B. Orient the control bracket as shown and line up
thetwo inner mounting holes with those on theswitch.
Step C. Install and tighten screws by hand only.
CAUTION! Do not use with wall dimmer or rocker switch.
W-500
CONTROL
(TRANSMITTER)
W-500
CONTROL
HOLDER
SCREW
6-32 X 3/8” (2)
Wall Controls - CONTINUED
Rocker
Switch
Standard Switch
NOTE: - Ifa ROCKER SWITCH is being useto con-
trol the fan location, it must be changed to a STAN-
DARDSWITCH as shown.
W-500™

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
2
Wall Installation
StepA.Locate a2x4 wallstud
in a convenient location.
Step B. Orient the control
bracketasshownoverthe2x4
stud.
Step C. Use the 1” wood
screws in either the inner or
outer mounting holes. Install
and tighten screws by hand
only.
Note: The wall anchors and 6-32 x 1”
screws may be used in situations where
mountingto a studisnot possible. Usethe
inner mounting holes. After securing the
anchor, discard the anchor’s pointed
screws and use the 6-32 decor ovalhead
screwssupplied.
Changesormodificationsnotexpresslyapproved
in writing by Casablanca Fan Co. may void the
user’sauthoritytooperatethis equipment.
DECOR OVALHEAD SCREWS
W-500™ CONTROL BRACKET INSTALLATION
This device complies with RSS-210 of Industry Canada. Operation is subject
tothefollowingtwoconditions:(1)this device may not cause interference, and
(2) this device must accept any interference, including interference that may
causeundesiredoperation of the device.
W-500™ BATTERY INSTALLATION
Install Battery
Press battery into control aligned as
shown.Observeproper polarity.Replacethe
battery door.
Remove Battery Door
Turn control on its front. Twist a coin or use
your finger to unsnap the door A. Lift door
awayfrom control B and remove C.
Changes or modifications not
expresslyapprovedin writing by
Casablanca Fan Co. may void
the user’s authority to operate
this equipment.
This device complies with RSS-210 of Industry Canada. Operation is subject to
the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
DRYWALLANCHOR
12V BATTERY
Wall Controls - CONTINUED
Wall Controls - CONTINUED
Wall Controls - CONTINUED
W-500™

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
3
Removing Control
Gently Pull the lower edge of
the control out from the
holder.
Control Storage
Angle control in top first until
the unit can be gently pushed
back and snapped into place.
W-500™ PLACING CONTROL ON TO THE HOLDER
Wall Controls - CONTINUED W-500™
W-500™ OPERATION
Fan Control
To start the fan. Press the selected speed but-
ton to run the fan at the desired speed.
•=Low speed ••=Medium speed •••=High speed
Toturn offthe fan. Press the FANOFF button.
Airflow Direction
To reverse the airflow press the RE-
VERSE button. Reverse operates at any
speed whether fan is on or off. The fan
returns to its set speed after reversing.
Light Control
Turn the light on or off independently from
thefanbypressingtheLIGHTbutton.Keep
pressing the button in excess of 0.7 sec-
onds, it becomes a dimmer. The light
varies from ‘bright’ to ‘dim’ over approxi-
mately 8 seconds. This sequence will
reverse the light when it reaches the
brightest or dimmest level if you continue
tohold theLIGHT button.Release thebut-
ton when the desired level is reached.

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
4
Wall Controls - CONTINUED
W-500™ IF FAN DOES NOT WORK
W-500™
CHECKING THE SWITCH SETTINGS
Step 1. IMPORTANT! Make sure the jumper switches of
the transmitter and reciever are matched. If they are not
matched, the control will not function.
Select different combinations of the jumper switches for
each fan installation in the house to prevent interference
ofone control with another.To change the position of any
ofthejumperswitches you will need a small pair of pliers
or tweezers. With the power off, carefully extract one
jumper at a time and position differently as needed.
Step 2. Make sure that the new setting of the 3 jumper
switchesarethesamein the reciever before installing.
IMPORTANT! When you change jumper switches, make
sure the battery is not connected to the transmitter.
Step 3. Install a fresh 12-volt battery into the transmitter.
Ifthefanis not functioning after installation:
Step 1. Check to make sure that batteries are installed correctly in the
control.
Step 2. Turn the power off to the fan (from the circuit breaker) for at least 5
seconds.
Step3.Turnthe powerbackon (at the circuitbreaker)then press the lightor
fanbutton.
Step 4.The fan should now function properly.
Note: If the fan is still not functioning, you will need
to check the switch setting of both the transmitter
and receiver.
CIRCUITBREAKER
ORFUSEBOX

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
5
W-500™CHANGING FREQUENCYSETTING
You will only havetochangethe jumper switch settings in
theremoteandreceiverifyouareusingmorethanonefan
in the same area and want to control them separately.
Youwillneedasmallpliersortweezerstomovethe jumper
switches.
Step 1. At the circuit breaker or fuse box, turn the power
offforthefan you want to change.
Step 2. Open the battery door of the W-500 control and
removethe batteries.
Step 3. Change the jumper switchsettings,assuringthat
theyare different from the previously installedfan.
Note: All fans leave the
factory set to ‘ 0111 ’.
Note: You may want to label your controls to
assure you do not mix them up.
IMPORTANT!Thejumperswitchesinboththetrans-
mitter and the receiver must match or you will not be
ableto control your fan
Step 4.Re-installthebatteriesand the batterydooron the
control.
Step 5. At the circuit breaker or fuse box, turn the power
backonforthefanwhosefrequencyyouarechanging.
Step 6. Within 20 seconds of restoring power, At the cir-
cuitbreaker orfuse box,turnthe powerback onforthe fan
whosefrequency you are changing.
To change the frequency, removal or change the
location of the jumper plug as shown.
TRANSMITTER
RECEIVER
IMPORTANT! The
jumper switches in both
the transmitter and the
receiver must match or
you will not be able to
controlyour fan

FILE NAME ( W500WallControl.pmb) ras 07-09-04
Casablanca Fan Co. - Factory Service Department - Technical Library
6
Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
PROBLEM POSSIBLE REMEDIES..
FAN WILL NOT START •Check main circuit fuses, circuit breakers, or wall switch position. Check all wire connections,
makingsure the power isturned off during thisinspection.
•Pinconnectors are notmaking good contact.Check the connectionsin the switch housing and
underthetop cover.
•Batteryweak-installfreshAlkalinebattery.
•Fanreceiverdefective - replace.
•Checkthe frequency setting: Turnpoweroff,at the circuitbreaker,onlyforthe fan not functioning
for at least 5 seconds; turn the power back on; within 20 seconds press the Hi, Med, and Lo
buttons(in that order) toset the frequencyof the fan tothe control.
FAN WOBBLES OR •Besure canopy pin is properly set into the slot onthe ball.
SHAKES EXCESSIVELY •Checkthat bladeholders have not been bent duringinstallationandbladesarebalanced.
•Hangerbracketand/orceiling outlet are loosely attached: Make surethatthe hanger bracket is
tightly.attachedtotheceiling outlet box. Make surethat the downrod assembly issecured firmly.
•Downrodis loosely attached todownrod base: Make surethat all screws aresecurely tightened .
FAN NOISY DURING •Checkand tighten light fixture retainingscrews, glass shade screws and/or the lightbulb(s).
OPERATION •Tightencanopy screws and mountingplate assembly. Check that thewire nuts inside thecanopy
and switch housing are not touching the metal parts or have fallen off the wire splices.Tighten as
necessary.
•Tighten blade holdersto flywheel (or direct drive motor)and blade to bladeholder screws.
•Makesure all screws in themotor housing are snug,but not overly tight. Defectivebulb: Replace
bulb.
DOES NOT RUN ON •Ifnew, “break-in” may berequired - run athigherspeed for several days.
LOW SPEED
BATTERY LIFE •NotusingAlkalinebatteries:ReplacewithAlkaline batteries.
SEEMS SHORT
W-500 CONTROLS
• LIGHT O.K., NO FAN: Pin connectors are not making good contact, check 9 pin connector under top cover.
• FAN O.K., NO LIGHT; Defectivereceiver;Replace receiver. Defective motor; Replace motor.Broken socket; Replace socket.
•FANAND LIGHT ON FULL, NO CONTROL; Defectivereceiver;ReplaceReceiver.
• MISSING ONE SPEED: Defective receiver; Replace Receiver.
• FAN DOESN’T CHANGE SPEED, LIGHT O.K.: Replace receiver.
• FAN O.K., LIGHT NOT DIM: Defective receiver; Replace Receiver.
• NO REVERSE: Defectivereceiver; Replace Receiver.
• FAN OPERATES ONLY WHEN TRANSMITTER IS CLOSED:Check antenna wire is not touching metal plate.
• FAN STARTS WORKING BY ITSELF: Frequency interference; Change frequency as described on Page 2.
TROUBLESHOOTING
1.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device may
notcause harmful interference,and (2) thisdevice must accept any interferencereceived,including interference that may cause
undesiredoperation.
2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCCRules.These limits are designed toprovidereasonable protection against harmful interference ina residential installation.
Thisequipmentgenerates,uses and can radiate radiofrequency energy and,if not installedandused in accordance with the
instructions,maycauseharmful interference to radio communications.However,thereisnoguaranteethat interference will not
occurin a particular installation. If thisequipment does cause harmfulinterference to radio or televisionreception,which can be
determinedby turning the equipmentoff and on,the useris encouraged to tryto correct the interferenceby one or moreof the
followingmeasures: Reorientorrelocate the receiving antenna, Increase theseparationbetweentheequipmentandreceiver,
Connectthe equipment into anoutlet on a circuit different from thatto which the receiveris connected, Consult the dealer or an
experiencedradio/TVtechnician for help. Note:Anychanges or modifications to the transmitteror receiver not expressly
approvedbyCasablanca Fan Company may voidone’sauthority to operate this remotecontrol.