Casablanca W-500 Service manual

Casablanca Fan Co. - Factory Service Department - Technical Library
1
File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
TYPEINFORMATION APPLIES SPECIFIC RELEASE
TECHNICALINFORMATION
COSMPOLITANSERIESFANS
CONVERSION INFORMATION
INSTALLEDINCANOPY
FIELDSERVICE
W-500RECEIVER
ANDTRANSMITTER
ASNEEDED
COSMPOLITANSERIES
CONVERSION
INFORMATION
DATE : 5-17-2007
TECHNICALBULLETIN
RELEASE TB05172007A
W500 TO W505 CONVERSION
CANOPYRECEIVERCUP-INSTALLATION
W-500CONVERSIONTOW-505RECEIVERANDTRANSMITTER
Page 1 of 13
INFORMATION ONLY
Theinformationwithinthisdocumentwillhelp
youwhen converting theW-500Receiver in
theCanopyReceiver Cup asshown(Figure
#1) to W-505 Receiver. Covered is how to
wire and install. Also covered, are different
wiringdiagramsyoumightneed.Theremoval
of the canopy trim ring and helpful hints on
howtomakethejobalittleeasier,whenthe
thirdhandorsecondpersonisrequired.
New changes have made to both the channel settings and operation of the electronics of the New
W-505 receiver and transmitter. The jumper where removed from both the receiver and transmitter
and dip switches were added only to the transmitter for easy setup. Changing the channel on the fan
is not done by changing the dip switch, but by pressing a series of buttons on the W-505 wall control,
as covered in the Operation section of this technical bulletin. ConvertW500to W505 - Continued
NOTE:BothRECEIVERandTRANSMITER
MUST be replace as a set or this repair will
NOTwork.
(Figure #1)

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Convert W500 to W505 - Continued
Step#1:
You will need to cut the plug from the end of wires,
cut the wires as close to the plug as shown in (figure #2)
(Figure #2)
(Figure #3)
Step#2:
LocatetheLARGEBLACKANDWHITE WIRES,
mark the large white wire as NEUTRAL as shown in (figure
#3) and mark the large black wire as HOUSE POWER (Hot
Wire) as shown in (figure #4)
(Figure #4)

Casablanca Fan Co. - Factory Service Department - Technical Library
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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Step#3:
Locate the trim ring as shown in (figure #7 and figure
#8) and with your fingers pull down unsnapping trim ring un-
covering the three (3) canopy screw cover as shown in (figure
#8)
Convert W500 to W505 - Continued
Convert W500 to W505 - Continued
RECEIVER REPLACMENT:
(Figure #7)
(Figure #8)
(Figure #9)
Step#4:
Before removing the three (3) screws, locate the
canopy cover hanger hook as shown in (figure #9). Remove
the (3) three screws and let the canopy cover hang on the hook
as shown. Locate the house wires that are connected to the W-
500 receiver wires and remove them from the canopy cover.
CIRCUITBREAKER
(TRIPBREAKERFOR CIRCUIT
YOUWILLBEWORKINGON)
CAUTION: To avoid possible electrical
shock, make certain that electricity is
turned off at the circuit breaker or fuse
box before attempting any repair
procedure.
REMOVAL - (OLD RECEIVER)

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Convert W500 to W505 - Continued
(Figure #9)
Step#5:
Youshouldhave3groups of wires, HOUSEWIRES,
RECEIVERWIRESANDWIRES FROMTHE FAN thatneed
to be disconnected. First locate the BLACK, WHITEAND
GREENwiresas shown in (figure #9) from the ceilingfixture
outlet box. Disconnect the black, white and green wires of
the receiver from the house wiring.
Then remove all of the wire nuts from wires as shown in
(figure#10).
Convert W500 to W505 - Continued
(Figure #10)
Step#6:
Carefully lift up the fan and canopy, then remove
canopy and fan from the 2 hooks on the ceiling plate from
the rectangular slots as shown. Once the fan has been re-
moved from the ceiling, place the fan on to the top of the
ladder and on to the floor out of the way in a safe place so
the fan does not get damaged.

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Convert W500 to W505 - Continued
(Figure #11)
Step#7:
Locate the two (2) hold down tabs on the receiver as shown in (figure #11) and with a small screw driver carefully push
out on the hold down tab pulling down on the receiver unfastening it from one side of the receiver. Repeat this for the other hold
down tab removing the receiver from the mounting plate as shown in (figure #12).
Once you have removed the old receiver, reverse step #6 and reinstall the new W-505 receiver and continue with the
steps below to complete your installation.
(Figure #12)
INSTALLING THE W505 RECEIVER
Step#1:
Locate the 2 rectangular slots and 1 oblong hole on
the rim of the canopy. Carefully lift up the fan and canopy and
hang the canopy on the 2 hooks on the ceiling plate through
the rectangular slots as shown in (figure #1).
(Figure#1) (Figure#2)
Step#2:
Youshouldhave3groups of wires, HOUSE WIRES,
RECEIVERWIRESANDWIRES FROMTHEFAN. Pullthe
long wires from the fan out of the canopy and pull them to
one side as shown in (figure #2).
W-505™

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
W505 Receiver Installation - CONTINUED
Step #2:
Do Not connect the power wires at this time, we
willfirstconnectthe receiver wires tothefan wires. Con-
necttheYELLOW wirefromthe receiver totheYELLOW
wire from the fan. Secure with a wire nut.
ConnectthePINKwirefrom thereceiverto thePINKwire
from the fan. Secure with a wire nut.
ConnecttheREDwire from the receivertothe RED wire
from the fan. Secure with a wire nut.
Connecttherestofthe wiresfromthe FANto thereceiver
accordingly:
BLACK/WHITEfrom fantoBLACK/WHITEfromreceiver.
Secure each connection with a wirenut as shown.
W505 Receiver Installation - CONTINUED
ELECTRICAL WIRING DIAGRAM
(Figure#3)
(Figure#4)

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Step #3:
Locate the BLACK, WHITEAND GREEN
wiresfromtheceilingfixtureoutletbox.
ConnecttheGREENleadsfromtheceilingplate and
fantoGROUNDconductor of power source. Secure
witha wirenut.
ConnecttheLARGE WHITEwiresfromthe receiver
that you marked with a NEUTRAL tag, to the
NEUTRALwireintheceilingfixtureoutletbox.Secure
witha wirenut.
ConnectLARGEBLACK wirefromthereceiver that
you marked with a tag HOUSE POWER, to the
BLACKpowerwireintheceilingoutletbox.Secure
withawirenutasshownin(figure#5).
NOTE:Afterwiringiscompletecheckallconnections
asshownin(figure#6)makingsurethatallconnections
arecorrectand ensurethatallof thewirenutsare tight
and there are no bare wires visible at the wire
connectors.
Step #4:
Tuckinallthe wiresintothecanopy asshown
in(figure#7).
CAUTION! Do NOT connect the white
ANTENNA WIRE to power, this will
cause damage to the product and may
cause an electrical shock.
(Figure#5
(Figure#7)
(Figure#6)
W505 Receiver Installation - CONTINUED
W505 Receiver Installation - CONTINUED

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Step #5:
Withallofthewirestuckedinasshownin(fig-
ure#8),itistimeto close the canopy. Byliftingupon
thefanandatthesametimeswingingthecanopyclosed.
Insomecasesthismaytaketwo people.
.
(Figure#8)
W505 Receiver Installation - CONTINUED
W505 Receiver Installation - CONTINUED
Step #6:
Once you have the canopy closed and screw
holeslinedup,screw in thethreescrewsas shown.
Now it is time to lift the trim ring up and into place.
Onceyougetthetrim coverupoverthe3screws,liftit
alittlehigheruntilthetrimringsnapsintoplaceasshown.
Congratulations,you’redonewiththewiring,checkyour
workandfinishinstallingyourfan.
Note: Beforestartingstep#6,reviewpage#10
on helpful hints for closing the canopy without
needingthethirdhandoranotherpersontohelp.

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
CLOSING THE CANOPY
HELPFUL HINTS FOR INSTALLATION
When trying to close the canopy and you may need
that third hand, or another person to help. One thing
thatyou cando,isusetheALLENWRENCH thatyou
usedtotightenthesetscrew on the pole to helpyou.
Step1.Withyour lefthand liftup onthe canopy,lifting
thefanandatthesame time line up the screw holeon
the canopy and screw hole on the ceiling plate.And
with the right hand insert theALLENWRENCH as
shown.
Step 2. With the ALLEN WRENCH holding the
canopyandfaninplaceasshown,you will be able to
putinthe screwswithout tryingtoholdeverythingby
yourself.
W505 Receiver Installation - CONTINUED

Casablanca Fan Co. - Factory Service Department - Technical Library
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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Wall Installation
Step A. Locate a 2x4
wall stud in a conve-
nientlocation.
Step B. Orient the con-
trol bracket as shown
overthe2x4 stud.
Step C. Use the 1”
wood screws in either
theinneroroutermount-
ing holes. Install and
tightenscrews byhand
only.
Note:The wallanchors and
6-32 x 1” screws may be
used in situations where
mountingtoastudisnotpos-
sible. Use the inner mount-
ingholes.Aftersecuringthe
anchor,discardtheanchor’s
pointedscrewsand use the
6-32decorovalheadscrews
supplied.
Changes or modifications not expressly ap-
proved in writing by Casablanca Fan Co. may
void the user’s authority to operate this equip-
ment.
DECOROVALHEADSCREWS
W-505™ CONTROL BRACKET INSTALLATION
This device complies with RSS-210 of Industry Canada. Operation is sub-
jectto the following twoconditions:(1) this device maynotcause interference,
and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
W-505™ BATTERY INSTALLATION
Install Battery
Press battery into control aligned as
shown.Observeproperpolarity. Replacethe
batterydoor.
Remove Battery Door
Turn control on its front. Twist a coin or use
your finger to unsnap the door A. Lift door
awayfromcontrol B andremove C.
Changes or modifications not
expresslyapprovedinwritingby
CasablancaFanCo.may voidthe
user’s authority to operate this
equipment.
This device complies with RSS-210 of Industry Canada. Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2)
thisdevice must accept any interference, including interferencethatmaycause
undesired operation of the device.
DRYWALLANCHOR
12VBATTERY
WallControls-CONTINUED
WallControls-CONTINUED
W-505™

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
CHECKING THE SWITCH SETTINGS
You will only have to change the dip switch settings in
the remote if you are using more than one fan in the
same area and want to control them separately.
Step1.Atthecircuitbreaker orfuse box,turnthepower
off for the fan you want to change.
Step 2. Open the battery door of the Prime•Touch
controlandremove the batteries.
Step 3. Change the dip switch settings, assuring that
they are different from the previously installed
Prime•Touch fan.
Step4.Re-installthebatteries and the batterydooron
the control.
Step5.Atthecircuitbreaker orfuse box,turnthepower
backonforthefan whosefrequencyyou arechanging.
Step 6. Within20seconds ofrestoringpower, pushthe
HIGH, MED, and LOW buttons (in that order).
Note:All fans leave the factory set to “0000.”
Note: You may want to label your controls to assure
you do not mix them up.
If the fan is not functioning after installation:
Step 1. Check to make sure thatbatteriesareinstalled
correctly in the control.
Step 2. Turn the power off to the fan (from the circuit
breaker) for at least 5 seconds.
Step 3. Turn the power back on (at the circuit breaker)
andpush
theHIGH,MED, andLOWbuttons–in thatorder–within
20 seconds.
Step4.The fan shouldnowfunction properly.
WARNING!
Do not turn the power off at the circuit
breaker, then back on, for the previously
installed Versa•Touch2 fan(s), as you may
inadvertently change the frequency settings
for it as well.
Dip Switch
Set to
“1000”
Dip Switch
Set to
“0101”
Circuit Breaker
Box
WallControls-CONTINUED
WallControls-CONTINUED

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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Removing Control
Gently Pull the lower edge of
the control out from the
holder.
Control Storage
Angle control in top first until
the unit can be gently pushed
back and snapped into place.
W-505™ PLACING CONTROL ON TO THE HOLDER
WallControls-CONTINUED W-505™
W-505™ OPERATION
Fan Control
To start the fan. Press the selected speed but-
ton to run the fan at the desired speed.
•=Low speed ••=Medium speed •••=High speed
To turnoff the fan.Pressthe FAN OFF button.
Airflow Direction
To reverse the airflow press the RE-
VERSE button. Reverse operates at any
speed whether fan is on or off. The fan
returns to its set speed after reversing.
Light Control
Turn the light on or off independently from
thefanbypressingtheLIGHTbutton.Keep
pressing the button in excess of 0.7 sec-
onds, it becomes a dimmer. The light
varies from ‘bright’ to ‘dim’ over approxi-
mately 8 seconds. This sequence will
reverse the light when it reaches the
brightest or dimmest level if you continue
toholdtheLIGHT button. Release thebut-
ton when the desired level is reached.
WallControls-CONTINUED

Casablanca Fan Co. - Factory Service Department - Technical Library
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File Name (TBW500ConvertW505.pmd) RAS 05-18-2007
Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
PROBLEM POSSIBLE REMEDIES..
FANWILLNOT START •Check main circuit fuses, circuit breakers, or wall switch position. Check all wire connections,
making sure the power is turned off during this inspection.
•Pin connectors are not making good contact. Check the connections in the switch housing and
under the top cover.
•Battery weak - install fresh Alkaline battery.
•Fan receiver defective - replace.
•Check the frequency setting: Turn power off, at the circuit breaker, only for the fan not function-
ing for at least 5 seconds; turn the power back on; within 20 seconds press the Hi, Med, and
Lo buttons (in that order) to set the frequency of the fan to the control.
FANWOBBLESOR •Be sure canopy pin is properly set into the slot on the ball.
SHAKESEXCESSIVELY •Check that bladeholders have not been bent during installation and blades are balanced.
•Hanger bracket and/or ceiling outlet are loosely attached: Make sure that the hanger bracket is
tightly. attached to the ceiling outlet box. Make sure that the downrod assembly is secured
firmly.
•Downrod is loosely attached to downrod base: Make sure that all screws are securely tight-
ened .
FANNOISYDURING •Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s).
OPERATION •Tighten canopy screws and mounting plate assembly. Check that the wire nuts inside the
canopy and switch housing are not touching the metal parts or have fallen off the wire splices.
Tighten as necessary.
•Tighten blade holders to flywheel (or direct drive motor) and blade to bladeholder screws.
•Make sure all screws in the motor housing are snug, but not overly tight. Defective bulb:
Replace bulb.
DOESNOTRUN ON •If new, “break-in” may be required - run at higher speed for several days.
LOWSPEED
BATTERYLIFE •Not using Alkaline batteries: Replace with Alkaline batteries.
SEEMSSHORT
W-505 CONTROLS
• LIGHT O.K., NO FAN: Pin connectors are not making good contact, check 9 pin connector under top cover.
• FAN O.K., NO LIGHT; Defectivereceiver; Replace receiver. Defectivemotor;Replace motor. Brokensocket; Replace socket.
•FANANDLIGHTONFULL,NOCONTROL;Defectivereceiver;ReplaceReceiver.
• MISSING ONE SPEED: Defectivereceiver;Replace Receiver.
•FAN DOESN’T CHANGESPEED,LIGHTO.K.:Replacereceiver.
• FAN O.K., LIGHT NOT DIM: Defectivereceiver;Replace Receiver.
• NO REVERSE: Defectivereceiver; Replace Receiver.
• FAN OPERATES ONLY WHEN TRANSMITTER IS CLOSED: Checkantennawire is nottouchingmetalplate.
• FAN STARTS WORKING BY ITSELF: Frequency interference; Changefrequency asdescribedon Page 2.
TROUBLESHOOTING
1.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device
may not cause harmful interference,and (2) this device must accept any interference received,including interference that
may cause undesired operation.
2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates,uses and can radiate radio frequency energy and,if not installed and used in
accordance with the instructions,may cause harmful interference to radio communications. However,there is no guaran-
tee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception,which can be determined by turning the equipment off and on,the user is encouraged to try to
correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase
the separation between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected, Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or
modifications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority
to operate this remote control. ConvertW500to W505 - END
WallControls-CONTINUED