Casio SI-460 User manual

1
TABLE OF CONTENTS
PROGRAMMING THE
REMOTE ACCESS CODE
Programming the Remote Access Code .... 31
Check Your Remote Access Code .............. 31
PROGRAMMING
THE AUTO ATTENDANT
Auto Attendant & Directed Messaging....... 32
Auto Attendant ....................................... 32
Call Priority ............................................ 32
Private Line Support .............................. 32
Operation ............................................... 33
Answering System Operation and
Programming......................................... 33
Turning Auto Attendant On ........................ 34
Turning Auto Attendant Off ........................ 34
Setting Auto Attendant Timer On ............... 34
Voice Mail On/Off....................................... 34
Auto Attendant Check List ......................... 34
TELEPHONE OPERATION
Off Hook Options ....................................... 35
Headset Operation.................................. 35
Speakerphone Operation........................ 35
Call Duration Time.................................. 35
Answering Calls ......................................... 36
Line Selection ........................................ 36
Automatic Line Selection........................ 36
Manual Line Selection ............................ 36
Answering Calls when Auto Attendant
is Not On ............................................ 36
Answering Calls when Auto Attendant
is On................................................... 37
Answering a Call on Another Line
During a Conversation........................ 38
Answering a Call Waiting Caller ID Call .. 38
Making Calls .............................................. 38
Memory Storage........................................ 39
Making a Call Using Caller ID ................. 39
Display Redial ........................................ 39
Redial..................................................... 39
Auto Busy Redial.................................... 40
No Answer Redial................................... 40
Reviewing Autodial Entries..................... 40
Dialing Stored Autodial Numbers ........... 41
Storing a Scratch Pad Number............... 41
Dialing a Scratch Pad Number ............... 41
Display & Dial Number........................... 41
Storing a Number in Memory Dial.......... 42
Reviewing a Number Stored in
Memory Dial ....................................... 42
Dialing a Memory Dial Number .............. 42
Conversation Record ................................. 42
Hold........................................................... 43
Audible Hold Reminder .......................... 43
Mute .......................................................... 43
Do Not Disturb (DND)................................ 43
Transferring Calls....................................... 44
Blind Call Transfer .................................. 44
Attended Call Transfer ............................ 44
Call Privacy & Conference Calling.............. 45
Call Privacy ............................................ 45
Call Privacy Release/Restore .................. 45
Conference Calling with Two Outside
Lines .................................................. 45
Privately Talking to One of the Conference
Call Parties ......................................... 46
Conference Calling with One Outside Line
and Two Stations ................................ 46
ANSWERING SYSTEM
Call Screening............................................ 47
MessageRetrieval ..................................... 47
Voice Mail .............................................. 47
Play New Messages ............................... 47
Linked Caller ID Record to Message ...... 48
Play All Messages .................................. 48
Repeat Messages ................................... 48
Skip Backward ....................................... 48
Skip Forward.......................................... 49
Pause Message Playback ....................... 49
Variable Speed PlaybackTM ..................... 49
Erase an Individual Message .................. 50
Erase All Messages ................................ 50
Automatic Save ...................................... 50
Memo Record............................................ 50

2 3
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS
INSTALLATION INSTRUCTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
4. Use caution when installing or modifying telephone lines.
SAFETY PRECAUTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water: for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
product damage.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it
from overheating, these openings must not be blocked or covered by placing the product on the bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat
register. This product should not be placed in an enclosed environment unless proper ventilation is
provided.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by animals or persons walking on it.
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock.
10. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified
serviceperson when service or repair work is required. Opening or removing covers may expose you
to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the
appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions because improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak while near the leak.
15. You should use ONLY the power adapter supplied with your telephone. If you need a replacement,
please see ACCESSORIES on page 68 to place an order.
SAVE THESE INSTRUCTIONS
INITIAL SETUP
INTERCOM & PAGING
OPERATION
Intercom & Paging .................................... 51
Intercom Display Messages ................... 51
Making an Intercom Call Using the
Speakerphone..................................... 51
Making an Intercom Call Using the
Headset or Handset ............................ 52
Answering Intercom Calls when Auto
Answer is On ...................................... 52
Answering Intercom Calls when Auto
Answer is Off...................................... 52
Answering Intercom Calls When You
Are On the Line................................... 53
All Station Page...................................... 53
Room Monitor........................................ 53
CALL WAITING CALLER ID
Reviewing and Deleting Stored Caller ID
Records.............................................. 54
Linked Message to Caller ID Record ...... 54
Toll Call Indicator ................................... 54
Caller ID with Auto Attendant On............ 54
Caller ID Link ......................................... 54
REMOTE OPERATION
Remote Quick Reference Guide.............. 55
Voice Assisted Remote Operation .......... 55
Bypass Greeting ..................................... 55
ADDITIONAL INFORMATION
Wall Mounting Pedestal............................. 56
Desk Top Pedestal ..................................... 56
Power Failure Operation ............................ 57
Permanent Memory Protection .............. 57
Short Term Memory............................... 57
Battery Installation..................................... 57
Performing a System Update..................... 58
Station Reset ............................................. 58
Displays..................................................... 59
Troubleshooting......................................... 63
Questions? Here’s How to Reach Us.......... 65
FCC Requirements ..................................... 66
Limited Warranty ....................................... 67
Accessories ............................................... 68

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INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
PACKING LIST
Telephone Base
Handset
Coiled Handset Cord
Owner’s Guide
Quick Guide
Two Long RJ14 Telephone Cords
Two Short RJ14 Line Cords
AC Adapter
Mounting Pedestal
Spare Autodial Station Card
To purchase any of the items listed above, please see ACCESSORIES on page 68.
To assist you in better understanding the owner’s guide here are a couple of terms used within,
Station or Unit - Any Executive Series phone
System - Two or more Executive Series phones
Voice Mail/Answering System - Answering Machine
EXECUTIVE SERIES TERMS
BUTTONS & INDICATORS ACTION DESCRIPTION
Headset (Answer) Lights red When pressed to go off-hook using a
headset
Intercom Lights red During an all station page
Lights red When pressed to intercom another
station or during intercom
Flashes red When your station is being intercommed
and Auto Answer is turned off
Mute Lights red When pressed to mute an intercom or
off-hook conversation
Screen (Do Not Disturb) Lights red When call screening is activated
Speaker Lights red When the speakerphone is activated
Flashes red When
REDIAL
AUTO REDIA
L
has been pressed
Transfer Lights red When pressed to transfer a call
Flashes red When a call is being transferred
Voicemail(On/Off) Lights red When pressed to turn voice mail on and
there are no messages
Rapidly flashes red When new messages have been received
Slowly flashes red When messages have been played and
saved
VOICEMAIL
ON/OFF
TRANSFER
F
U
L
L
D
U
P
L
E
X
SPEAKER
HEADSET
ANSWER
MUTE
INTERCOM
SCREEN
DO NOT
DISTURB
DISPLAY & LED INDICATION
LINE STATUS
INDICATOR DESCRIPTION
Off Line is available to use or
Unconnected line
Solid Red Private line is in use at another extension
Rapid Flashing Green Call has been on hold at this station for over two minutes or call is
being transferred to another station
Slow Flashing Green Call has been placed on hold at this station for less than two minutes
Solid Green Line is in use at this station or
Station is participating in a conference call
Rapid Flashing Red Line ringing
Slow Flashing Red Call on hold or privacy released call at another station or a non-system
phone has answered this line
LIFETIME MEMORY PROTECTION
No batteries are required to maintain recorded voice messages, caller ID information,
programmed settings and autodial names and numbers. Non-volatile memory protects your
entries in the event of a power failure.
SUPERTWIST NEMATIC (STNTM) LCD
Advanced technology in the SI-460 provides clear, multi-angle viewing of data on the large
display.
HELP TEXT
If a delay of over 15 seconds occurs during programming the station ID, setting the time and
date, setting auto attendant or other programming, help text scrolls across the display to assist.
CALL WAITING
The SI-460 supports call waiting caller ID, however, a subscription to call waiting, caller ID and
call waiting caller ID is required from your local telephone company to view caller ID records or
call waiting caller ID records.
INITIAL SETUP
AM
5/10 8:50
11 12 13 14
16 18
21
STATION STATUS INDICATION (BUSY LAMP FIELD)
The SI-460 allows you to view the activity of all stations in the
system at a glance. When the station number icon displays on the
LCD, this indicates that this station is on an outside line, intercom
call, in Do Not Disturb mode or receiving a transferred call.
LINE 1
DISPLAY & LED INDICATION (cont.)
IMPORTANT SI-460 FEATURES

6 7
INITIAL SETUP
INITIAL SETUP
IDENTIFYING EXISTING WIRING
To properly connect the Executive Series to your telephone lines, you must identify the type of
jacksavailable.
Thank you for purchasing Casio Communications’ SI-460 4-line fully customizable telephone
system. To fully take advantage of the Executive Series’ robust system features and to ensure
correct installation, it is important to review and follow the owner’s guide carefully.
CREATING YOUR UNIQUE SYSTEM
If the installation site is currently wired with RJ11 jacks, it is recommended that you upgrade to
RJ14 jacks, available at your telephone supplier.
SYSTEM COMMUNICATION
For the Executive Series phones to operate, line 1 must be common to all Executive Series
stations. Using RF technology, the Executive Series communicates with each other using the
wiring of line 1, without affecting normal telephone operation. System information like station
status and line use status is communicated over this common wire along with up to two
simultaneous intercom conversations. The remaining lines, lines 2, 3 and 4 can be common to all
or some of the stations.
SQUARE CONFIGURATION
When all lines are all common to all stations, the configuration is called “square”. The chart
below shows a simple square configuration. Since all lines are common, calls on any line can be
transferred to any station.
If you are installing or having installed telephone jacks, two RJ14 jacks are recommended.
Line 1 Line 2 Line 3 Line 4
Station 11 X X X X
Station 12 X X X X
Station 13 X X X X
Station 14 X X X X
Station 15 X X X X
Station 16 X X X X
Station 17 X X X X
Station 18 X X X X
Station 19 X X X X
Station 20 X X X X
Station 21 X X X X
Station 22 X X X X
INITIAL SETUP
Station ID Department Line Number
12345678910
Station 11 Reception X X X X
Auto Attendant
Station 12 Marketing X X X X
Station 13 Marketing X X X X
Station 14 Sales X X X X
Station 15 Sales X X X X
Station 16 Customer Service X X X X
Station 17 Customer Service X X X X
Station 18 Warehouse X X X X
Station 19 Warehouse X X X X
Station 20 Accounting X X X X
Station 21 Accounting X X X X
Station 22 President X X X X
NON-SQUARE CONFIGURATION – PRIVATE LINE SUPPORT
As the diagram below illustrates, lines 1 and 2 are common to all stations and lines 3 through 10
are available to groups of stations, or departments. The sales stations, 14 and 15, each have
private lines, lines 8 and 9. The President also has a private line, line 10.
Calls to lines 1 and 2 can be transferred to any station. Calls on line 3 can only be transferred to
all stations except stations 14 and 15. Calls on line 6 can only be transferred to the stations
which have that line, stations 12 and 13. Calls on line 7 can only be transferred to stations 20
and 21.
In this example, the auto attendant is station 11. Since the first 4 lines are available at the auto
attendant station, the auto attendant will only be able to answer lines 1,2,3 and 4.
INITIAL SETUP
USING STANDARD TELEPHONES WITH THE EXECUTIVE SERIES
Standard telephones will operate when used in conjunction with Executive Series phones
however there are some particulars you should understand:
1. A standard phone connected to a system line can join a call without the Executive Series
phone releasing privacy.
2. A standard phone sharing a system line is not able to utilize system functions such as
transfer and intercom.
3. If a standard phone goes off hook on a system line, one Executive Series phone can join the
call. When the standard phone hangs-up while the Executive Series phone continues talking
to the outside line, the station user will need to press
CONFERENCE
to restore system privacy.
CREATING YOUR UNIQUE SYSTEM (cont.)

8 9
INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
INSTALLATION CHART
Station Line 1: Line 2: Line 3: Line 4: Location / User
----
11
12
13
14
15
16
17
18
19
20
21
22
CREATING YOUR UNIQUE SYSTEM (cont.)
PLANNING YOUR SYSTEM
1. Identify the number of stations you will need. (Maximum is twelve)
2. Determine how many lines are needed. (Maximum is four per station)
3. Identify how many lines you want connected to each Executive Series phone in the system.
4. Determine which stations will get which lines.
5. Decide if each station requires a private line.
Create a chart to assist you in organizing your phone system, for example:
Line 1: Line 2: Line 3: Line 4: Location / User
111-4567 222-4567 333-4567 444-4567
Station 11 X X X X Receptionist Area / Lisa
Station 12 X X X Warehouse / Jake
INSTALL YOUR SI-460 SYSTEM
Any equipment connected to the phone line such as faxes, other phones or modems should be
temporarily disconnected. Follow the installation sequence for best results.
Connecting Lines 1 and 2
1. CONNECT one end of the telephone cord into the jack labeled L1/L2, on the bottom of the
SI-460.
2. Guide the line cord through one of the cord channels on the bottom of the unit.
3. Connect the other end of the telephone cord into the two-line RJ14 wall jack.
Connecting Lines 3 and 4
4. CONNECT one end of the other telephone cord into the jack labeled L3/L4, on the bottom of
the SI-460.
5. Guide the line cord through the cord channels on the bottom of the unit.
6. CONNECT the other end of the telephone cord into the two-line RJ14 wall jack.
7. Connect the AC adapter plug into the AC adapter outlet on the bottom of the SI-460.
8. Thread the AC adapter cord through the channel on the bottom of the unit to prevent
accidentaldisconnection.
9. Determine if you want the phone to set on your desk or to be wall mounted. Install the
pedestal. See PEDESTAL INSTALLATION on page 56.
10.Plug one end of the coiled handset cord into the handset. Plug the other side of the coiled
cord into the outlet on the left side of the SI-460 base with the icon of a handset below. Place
the handset in the cradle.
11.Plug the AC adapter into an electrical wall outlet. The LCD will flash and you will see
“INITIAL SETUP START”. “PRESS START TO SETUP STATION” will scroll across the
screen if the soft key under START is not pressed within 15 seconds. The SI-460 is now
ready to program. See page 11.
12.Install four AA alkaline batteries (not included) into the bottom side of the SI-460 base to
enable the telephone to operate up to 1 hour during a power failure. (See page 57 for battery
installation). Batteries are not necessary for the SI-460 to operate and retain stored data with
AC power.
PHONE INSTALLATION

10 11
INITIAL SETUP
INSTALL YOUR SI-460 SYSTEM
INITIAL SETUP
You can connect a fax or PC modem to the SI-460 Data Port, located on the upper left rear side
of the unit. This data port is connected to line 2. When a fax or PC modem is connected to the
Data Port, and it is in use by the fax or PC modem, the connection is protected and cannot be
interrupted by incoming or transferred calls.
The data port is ALWAYS active, regardless of the position of the PC/FAX switch. Placing the
switch in the PC/FAX position silences the ring and turns off line status indication for that line
and prevents the voice mail from answering incoming modem or fax calls.
1. Connect the line cord of the fax or PC modem into the Data Port, labeled “DOWN STREAM”.
2. Position the PC/FAX switch to the PC/FAX position.
CONNECTING A FAX OR PC MODEM TO THE DATA PORT
If a fax is connected at a station that is sharing line 2, each station connected to the common line
2 should have the PC/FAX switch set to the “PC/FAX” postion. When a call is received on line 2,
only the fax will ring and answer the call. If auto attendant in on, line 2 will not ring and auto
attendant will not answer the call. When set to the PC/FAX setting, line two is a dedicated fax and
modem line.
1.
Use the keypad to enter the hour (two
digits) and minutes (two digits).
2.
Your entries will appear in the display as
they are typed. If the time entry is
incorrect, press the soft key under “BACK”
to re-enter the time.
SET STATION 12
CHANGE SAVE
INITIAL SETUP
SETTING THE TIME AND DATE
AM/PM
BACK CHANGE NEXT
1/01 8:24
PM
TIME (HH:MM)
BACK SAVE NEXT
1/01 8:24
AM
TIME (HH:MM)
BACK SAVE NEXT
1/01 12:00
AM
CONTINUED NEXT PAGE
STATION 12 SET
BACK NEXT
1.
2.
3.
Press the soft key under “CHANGE” until
the chosen extension number (11-22)
appears in the display.
NOTE:
■If another station’s ID number is chosen, an error
beep will be heard and “NOT AVAIL” will appear in
the display. Press the soft key under “CHANGE” to
select another extension number.
QUICK SETUP
SET STATION ID
NEXT
SET STATION 11
CHANGE SAVE
INITIAL SETUP
START
On initial power-up (the line cord(s) and AC adapter are connected) each station will prompt the
user to set the station ID, time and date. All other system defaults (see SYSTEM DEFAULTS on
page 13) are in place and the station is immediately ready for use. Refer to your completed
system configuration diagram, on page 8, for rapid installation.
ASSIGNING A STATION EXTENSION NUMBER
Each station must have a different extension number assigned.
4.
Press the soft key under “SAVE” to save
station selection.
5.
6.Press the soft key under “NEXT” to
program the time.
TIME (HH:MM)
BACK SAVE NEXT
1/01 8:24
AM
3.
4.
5.
Press the soft key under “CHANGE” to
toggle between “AM” and “PM”.
TIME (HH:MM)
BACK SAVE NEXT
1/01 8:24
AM

12 13
1/01 12:57
AM
12
DATE (MM:DD)
BACK SAVE NEXT
6.
7. Use the keypad to enter the month (01-12)
and day (01-31). To edit your entry, press
the soft key under “BACK” to re-enter the
date.
8.
9.
INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
AM/PM
BACK CHANGE NEXT
1/01 8:24
PM
DATE (MM:DD)
BACK SAVE NEXT
4/ 18 8:24
PM
DAY: MONDAY
BACK CHANGE NEXT
DAY: SUNDAY
BACK CHANGE NEXT
QUICK SETUP (cont.)
SETTING THE TIME AND DATE (cont.)
10.
Press the soft key under “CHANGE” until
the correct week day appears in the
display.
11.
12.“INITIAL SETUP COMPLETE” will
appear in the display.
VERIFYING STATION AND LINE CONFIGURATION
1.Press
LINE 1
. The LINE 1 INDICATOR will light green and the speakerphone LED will
light red.
2.The station ID will appear in the display to indicate the station is in use.
3.Dial the telephone number for line 2 on a standard phone. The LINE INDICATOR for line 2
should flash red. If the line indicator, for the line you called, does not flash, check to make
sure lines are correctly installed.
4.Repeat step 2 and call the telephone numbers for line 3 and 4.
5.If the indicators of the lines you called flashed, you have successfully installed this station!
VERIFYING SYSTEM CONFIGURATION
To verify that all stations are communicating,
1.Press and hold
PAGE ALL
.
2.“PAGING” and the station icons for all properly connected stations will appear in the Station
Status Display. It may take a moment for all the icons to appear.
3.Check to see if all stations connected to line 1, appear in the display. If they did, the system is
successfully configured. If all the stations do not appear in the display, note the station(s) that
did not appear in the display. Go to the noted station and make sure the lines are connected
and in the correct line jacks.
INITIAL SETUP
INSTALLATION CHECKLIST
❑AC adapter is connected at stations
❑Line cords have been connected
❑Line 1 is common on all stations
❑All stations have been assigned an extension number
❑The time and date have been set at all stations
PROGRAM FEATURE FACTORY PRESET SETTING REFERENCE PAGE
Always Ring Always Ring is OFF 18
Answering System The answering system is OFF 22
Answering System Ringer The answering system ringer is set to 4 rings 25
Area Code The area code is set to “000” 16
Auto Answer Auto Answer is ON for intercom use 15
Auto Attendant Auto Attendant is OFF 34
Caller ID Caller ID is set to ON and ANSWER, 30
so all answered caller ID records are retained
Call Screen Call Screen is set to OFF 47
Call Waiting Caller ID Call Waiting Caller ID is ON 30
Default Ringer Volume The default ringer volume is set to HIGH 17
(on the back of the SI-460)
Flash Flash is set to 600 MS 17
Greeting Mode Select The greeting mode is set to ANSWER 24
Greeting Select The greeting select mode is set to answer 22
with greeting 1
Greeting Timer Greeting Timer is OFF 23
Outside Line The outside line is set to “-“ 16
Pre-Recorded Greeting When the user has not recorded a greeting, 20
when they play the greeting they will hear
“
Please record a new greeting one. ”
Private Line Private Line is OFF on line 3 and 4 18
Remote Code The remote code is set to “1-2-3” 31
Ringer The ringer is ON for all installed lines 17
SYSTEM DEFAULTS
Once initial setup is complete, the SI-460 is ready to use with the following program defaults.
Programming each of the settings below needs to be done at each station:
QUICK SETUP (cont.)

14 15
SET STATION 11
BACK CHANGE SAVE
2.
3.
4.
PROGRAMMING THE TELEPHONE
The SI-460 can be customized to meet your needs.
ASSIGNING A STATION EXTENSION NUMBER
1.Press
PROGRAM
.5.
NOTE:
■If another station’s ID number is chosen, an error
beep will be heard and “NOT AVAIL” will appear in
the display. Press the soft key under “CHANGE to
select another extension number.
6.
7.Press
PROGRAM
to exit.
The LCD displays the time and day and a synthesized voice announces the time and day a
message was received, prior to a message being playbacked.
SETTING THE TIME AND DATE
1.Press
PROGRAM
.
2.
3.
4.
5.“TIME (HH:MM)” will appear in the
display. Use the keypad to enter the hour
(01-12) and minutes (00-59).
PLEASE SELECT
PHON ANSW OTHER
AUTO ATTND:OFF
BACK CHANGE NEXT
TIME&DAY SETUP
BACK ENTER NEXT TIME (HH:MM)
BACK SAVE NEXT
1/01 12:57
AM
6.
Your entries will appear in the display as
they are typed. If the time entry is
incorrect, press the soft key under “BACK”
to re-enter the time.
PLEASE SELECT
PHON ANSW OTHER
CALLER ID ON
BACK CHANGE NEXT
Press “CHANGE” until the chosen
extension number (11-22) appears in
the display.
SET STATION ID
BACK ENTER NEXT
SET STATION 11
BACK CHANGE SAVE
PROGRAMMING
CONTINUED NEXT PAGE
Each station must have a different extension number assigned.
TIME (HH:MM)
BACK SAVE NEXT
1/01 12:57
AM
7.
The programmed time will then appear in
the display. RINGER SELECT
BACK ENTER NEXT
AUTODIAL SETUP
BACK ENTER NEXT
FLASH: 600 MS
BACK CHANGE NEXT
DAY: SUNDAY
BACK CHANGE NEXT
DATE (MM:DD)
BACK SAVE NEXT
AM/PM
BACK CHANGE NEXT
1/01 12:57
PM
8.
PROGRAMMING THE TELEPHONE
SETTING THE TIME AND DATE (cont.)
13.
11.“DATE (MM/DD)” will appear in the
display. Use the keypad to enter the
month (01-12) and the day (01-31). To
edit your entry, press the soft key under
“BACK” to re-enter the date.
DATE (MM:DD)
BACK SAVE NEXT
4/ 16 12:57
PM
9. Press the soft key under “CHANGE” to
toggle between “AM” and “PM.”
10.
TIME (HH:MM)
BACK SAVE NEXT
1/01 12:57
AM 12.
6. Press the soft key under “CHANGE” to
togglebetween “ON” and“OFF.”
14.
Press the soft key under “CHANGE” until
the correct week day appears in the
display.
15.
16.Press
PROGRAM
to exit.
SETTING AUTOMATIC ANSWER
When auto answer is turned on and a station receives an intercom call, the station does not
intercom ring, instead, the speakerphone automatically answers the intercom call.
To program the auto answer feature,
PLEASE SELECT
PHON ANSW OTHER AUTOANSWER: ON
BACK CHANGE NEXT
7.Once your selection appears in the display,
press
PROGRAM
to exit.
DAY: MONDAY
BACK CHANGE NEXT
1.Press
PROGRAM
.
PROGRAMMING
2.
3.
4.
5.

16 17
PLEASE SELECT
PHON ANSW OTHER
5.
6.
7.Using the keypad, enter in your three digit
area code.
8.
9.Press
PROGRAM
to exit.
6.
Press the soft key under “CHANGE” until
the correct digit is displayed. (0 1 2 3 4 5
6 7 8 9 )
NOTE:
■If an outside line is not needed, make sure there is a
“-” in the display.
7.When the correct outside line digit
appears in the display, press
PROGRAM
to
exit.
PROGRAMMING THE TELEPHONE
SETTING THE OUTSIDE LINE
If you must dial an outside line to access a dial tone, you can program the phone to automatically
dial the outside digit when calling a stored caller ID record.
1.Press
PROGRAM
.
2.
3.
4.
5.
PLEASE SELECT
PHON ANSW OTHER
CALLER ID
BACK ENTER NEXT
CWCID ON
BACK CHANGE NEXT
SAVE: ALL
BACK CHANGE NEXT
OUTSIDE LINE:-
BACK CHANGE NEXT
SETTING THE AREA CODE
The area code is always included in caller ID records with telephone numbers. When your local
area code is programmed into the SI-460 and you press
DIAL
to call a local caller ID record, the
area code is automatically removed.
If your local telephone company only requires 7-digits to make local calls, you need to program
your local area code. If your telephone company requires you to dial 10-digits for local calls, you
do NOT need to program the area code into the SI-460. If you are uncertain of your local calling
services, please contact your local telephone company.
To program your local area code,
1.Press
PROGRAM
.
2.
3.
4.
PLEASE SELECT
PHON ANSW OTHER
CALLER ID
BACK ENTER NEXT
CWCID ON
BACK CHANGE NEXT
SAVE: ALL
BACK CHANGE NEXT
OUTSIDE LINE:-
BACK CHANGE NEXT
AREA CODE: 310
BACK SAVE NEXT
PROGRAMMING
PROGRAMMING
AUTODIAL SETUP
BACK ENTER NEXT
RINGER SELECT
BACK ENTER NEXT
FLASH: 600 MS
BACK CHANGE NEXT LINE1 RING:OFF
BACK CHANGE NEXT
The ringer volume can be set to HI, LOW or OFF. The ringer volume is factory pre-
set to HIGH. The ringer volume switch is located on the back of the SI-460. To
adjust the ringer volume, move the ringer volume switch to the desired position.
When the ringer volume is turned off, the unit will not ring when a call is received.
RINGER VOLUME
OFF LO H
I
RINGVOL.
6.
Press the soft key under “CHANGE” to
toggle between turning the ringer “ON” or
“OFF” for the selected line.
7.
Press the soft key under “NEXT” to
advance to the next line selection.
8.Repeat steps 6 and 7 until all lines have
been programmed.
9.Press
PROGRAM
to exit.
Ringer settings for each outside line are individually controlled at each station. When the ringer
is turned “ON,” the line will ring when calls are received. When the ringer is turned “OFF,” that
line will not ring when a call is received. Whether the ringer is turned on or off, the LINE
INDICATORS will operate normally.
You can determine which lines ring at your station. All four lines are factory preset to ring on the
SI-460.
PROGRAMMING THE TELEPHONE
SETTING THE RINGER ON/OFF BY LINE
LINE1 RING:ON
BACK CHANGE NEXT
The flash setting is factory preset to 600 milliseconds, which is appropriate for most areas. The
flash can be set to 100 MS – 1000MS. If you are in an environment where a different flash
duration is needed:
ADJUSTING FLASH DURATION
1.Press
PROGRAM
.
2. 3.
Press the soft key under “CHANGE” until
your selection flash duration appears.
4.Press
PROGRAM
to exit.
PLEASE SELECT
PHON ANSW OTHER
FLASH: 600 MS
BACK CHANGE NEXT
1.Press
PROGRAM
.
2.
3.
4.
5.
The “LINE RING” and line number will
appear on the display.

18 19
ALWAYSRING: OFF
BACK CHANGE NEXT
VOL
OFF
PRIV LINE: OFF
BACK CHANGE NEXT
AUTOANSWER: OFF
BACK CHANGE NEXT
RINGER SELECT
BACK ENTER NEXT
5.
6.
7.
8.Press
PROGRAM
to exit.
AUTODIAL SETUP
BACK ENTER NEXT
While using the handset:
1.Press
VOLUME
to adjust the handset volume.
2.As the volume is adjusted, 1-5 bars will appear on the LCD to visually display the handset
volume level. (1 bar representing low and 5 bars representing high volume.) The volume
setting will remain at this level until it is changed or a power failure occurs.
PROGRAMMING THE VOLUME
You can individually set the volume level for the handset, speaker and headset and when using or
switching applications, the set volume level is automatically adjusted.
HANDSET VOLUME
VOLUME
4/25 3:52
PM 15
When using the speakerphone/intercom or when the phone is in standby mode,
1.Press
VOLUME
to set the speakerphone volume to the desired level.
2.As the volume is adjusted, 1-8 sets of bars will appear to visually display the volume level on
the LCD. The volume setting will remain at this level until it is changed or a power failure
occurs. The lowest speakerphone volume is off.
When set to off, the display will show:
SPEAKERPHONE / INTERCOM VOLUME
HEADSET VOLUME
While using the headset:
1.Press
VOLUME
to adjust the headset volume.
2.As the volume is adjusted, 1-5 bars on the LCD will appear to visually display the headset
volume level. (1 bar representing low and 5 bars representing high volume.) The volume
setting will remain at this level until it is changed or a power failure occurs.
PROGRAMMING
PROGRAMMING
FLASH: 600 MS
BACK CHANGE NEXT
PROGRAMMING THE TELEPHONE
AUTOANSWER: OFF
BACK CHANGE NEXT
The Always Ring default setting is OFF. There are a few situations when a station will not ring.
1. A station will not ring when the auto attendant is on, unless the incoming call is transferred to
your station.
2. Your unit will ring when the auto attendant is off, but if you are already on the line, your
station will not ring when someone is calling in on another line.
If you would like your station to ring when off-hook on another line or when a call comes into the
auto attendant, set Always Ring to ON.
SETTING ALWAYS RING
PLEASE SELECT
PHON ANSW OTHER
RINGER SELECT
BACK ENTER NEXT
SETTING A PRIVATE LINE
AUTODIAL SETUP
BACK ENTER NEXT
FLASH: 600 MS
BACK CHANGE NEXT
PLEASE SELECT
PHON ANSW OTHER
ALWAYSRING: OFF
BACK CHANGE NEXT
OFF
BACK SAVEON/OFF
ON:SELECT LN34
BACK SAVEON/OFF
7.
8.
9.
10.Use the keypad to select the line(s) that
you want to be private. Your private line
selection will appear in the display.
11.
12.Press
PROGRAM
to exit.
NOTE:
■Two or more stations can share the same private line(s), but under this condition your private line calls will always be
accessible (privacy is always released) to other stations that share the same line.
1.Press
PROGRAM
.
2.
3.
4.
1.Press
PROGRAM
.
2.
3.
4.
5.
6.
You must share lines 1 and 2 with all other stations in the system. However you can create a
non-square configuration as described on page 7 using lines 3 and/or 4 so that your station has
different telephone numbers from the other stations’ lines 3 and/or 4. More than one station can
share a private line. Once the private lines are connected to your unit, follow the programming
steps below:

20 21
GREETING SETUP
BACK ENTER NEXT
GREETING SETUP
BACK ENTER NEXT
TIME&DAY SETUP
BACK ENTER NEXT
AUTO ATTND:OFF
BACK CHANGE NEXT
SELECT GRT
BACK ENTER NEXT
PLAY GREETING2
BACK START NEXT
PLAY GREETING1
BACK START NEXT
8.
9.
10.
Press the soft key under “NEXT” until
the selected greeting appears in the
display.
11.
12.Press
PROGRAM
to exit programming.
RECORD GRT1
BACK ENTER NEXT
PLEASE SELECT
PHON ANSW OTHER
AUTO ATTND:OFF
BACK CHANGE NEXT
TIME&DAY SETUP
BACK ENTER NEXT
PROGRAMMING THE ANSWERING SYSTEM
RECORDING GREETINGS
Record the primary greeting and then all the
additional greetings for a station. You should
script your station greeting to save time and
ensure all pertinent information is included.
When all necessary greetings have been
recorded you need to:
1. Select which greeting will answer all
incoming calls and
2. Select whether callers will be able to leave
messages on the unit (ANSWER), or if all
callers will be able to only hear messages
and not leave messages (ANNOUNCE
ONLY).
6.
7.
Press the soft key under “NEXT” to scroll
to the greeting you want to record.
8.Press the soft key under “ENTER“ when
you are ready to begin recording your
greeting. “RECORDING 1” will appear in
the display and you will hear,
“Please
record a new greeting one”
followed by a
beep. After the beep, begin speaking
clearly, about eight inches from the
microphone.
9.
Press the soft key under “STOP” when you
have finished recording. The greeting will
automaticallyplayback.
10.
RECORDING 1
STOP
Press the soft key under “NEXT” until
the next greeting you want to record
appears in the display.
11.Repeat steps 7-10 to continue recording
the remaining greetings.
12.Press
PROGRAM
to exit.
PROGRAMMING THE ANSWERING SYSTEM
Bypass greetings to record a message - Caller presses: #
Greetings can be set up to 1) greet the caller, 2) provide specific information to callers, 3) allow
the caller to record a message, 4) route a call or 5) announce a message only and not enable the
caller to leave a message.
An example, of a station greeting would be:
“Hello, you have reached the desk of Jane Dee, Financial Consultant. If you would like to leave a
message, begin speaking after the tone. To hear today’s top ten mutual funds, press
❋ 02 now.
To hear a listing of today’s top stock bargains, press
❋ 03 now. To listen to today’s interest rate,
please press
❋ 04. To hear what the NASDAQ, Dow Jones 30 and Standard and Poor Indexes last
closed at, press
❋ 05 now. To hear this week’s stock news highlights, press ❋ 06 now. If you
would like this greeting to repeat, press
❋ 01 now.”
Greetings 2, 3 and so on should be recorded accordingly.
You can also select different greetings to play during specified times. See page 23 under
“SETTING THE GREETING TIMER ON.”
Each SI-460 in the system has its own built-in answering system capable of playing up to six
greetings. The total recording time for each SI-460 is 28 minutes. To program the auto attendant
station, see page 32.
Each of the SI-460’s six greetings have the following default greeting,
“Please record a message
after the tone”
and should be personalized to direct callers to access any station’s additional
greetings by entering the corresponding numbers as follows:
Greeting 1 - Caller dials: ❋01
Greeting 2 - Caller dials: ❋02
Greeting 3 - Caller dials: ❋03
Greeting 4 - Caller dials: ❋04
Greeting 5 - Caller dials: ❋05
Greeting 6 - Caller dials: ❋06
PROGRAMMING
PROGRAMMING
1.Press
PROGRAM
.
2.
3.
4.
5.
RECORD GRT
BACK ENTER NEXT
RECORD GRT 1
BACK ENTER NEXT
RECORDING GREETINGS (cont.)
CONTINUED NEXT PAGE
CHECKING THE GREETING
You can listen to your recorded greetings at anytime. If a greeting has not been recorded, you
will hear
“Please record a new greeting.”
To review recorded greetings,
RECORD GRT
BACK ENTER NEXT
GRT MODESELECT
BACK ENTER NEXT
CHECK GREETING
BACK ENTER NEXT
PLEASE SELECT
PHON ANSW OTHER
1.Press
PROGRAM
.
2.
3.
4.
5.
6.
7.

22 23
FROM AM
BACK CHANGE NEXT
GRT2 FOR REST
BACK YES NO
CHECK GREETING
BACK ENTER NEXT
PROGRAMMING
PROGRAMMING
PROGRAMMING THE ANSWERING SYSTEM
SETTING THE GREETING TIMER ON
The SI-460 can be set to play greeting 1 at a pre-programmed time. The remainder of the time,
greeting 2 will play as your primary greeting.
PLEASE SELECT
PHON ANSW OTHER
AUTO ATTND:OFF
BACK CHANGE NEXT
TIME&DAY SETUP
BACK ENTER NEXT
GREETING SETUP
BACK ENTER NEXT
RECORD GRT
BACK ENTER NEXT
SELECT GRT
BACK ENTER NEXT
GRT TIMER OFF
BACK CHANGE NEXT
OFF
BACK SAVE ON
08:00 TO 05:00
BACK SET OFF
FROM (09:30)
BACK NEXT
FROM AM
BACK CHANGE NEXT
TO PM
BACK CHANGE NEXT
7.
NOTE:
■If greeting timer is turned on, “CANNOT SELECT
GREETING - GREETING TIMER IS ON” will
scroll across the display.
8.
Press the soft key under “CHANGE” to
select the main greeting you want to
answer calls.
9.Once your greeting selection appears in
the display:
10.Press
PROGRAM
to exit.
1.Press
PROGRAM
.
2.
3.
4.
5.
6.
PLEASE SELECT
PHON ANSW OTHER
AUTO ATTND:OFF
BACK CHANGE NEXT
TIME&DAY SETUP
BACK ENTER NEXT
GREETING SETUP
BACK ENTER NEXT
RECORD GRT
BACK ENTER NEXT
SELECT GRT
BACK ENTER NEXT
GRT1 RECORDED
BACK DONE CHANGE
PROGRAMMING THE ANSWERING SYSTEM
SELECTING THE PRIMARY GREETING
The SI-460 can play up to six greetings. Once the primary greeting and all additional greetings
have been recorded, the primary greeting should be set to answer calls.
NOTE:
■When greeting timer is programmed to play, you cannot select a primary greeting. The greeting that plays during the
programmed time is always greeting 1. Greeting 2 plays the remainder of the time.
GRT2 RECORDED
BACK DONE CHANGE
TURNING THE ANSWERING SYSTEM ON / OFF
To turn a station’s answering system on or off:
02 NEW MESSAGE
06 MESSAGE TOTAL
2.Press
VOICEMAIL
ON/OFF
again.
The VOICEMAIL INDICATOR will not light
to indicate voice mail is not turned on.
GRT MODESELECT
BACK ENTER NEXT
The Executive Series is a business system and may operate differently than your home
answering machine. Calls will not automatically be answered when a station has Voice Mail
on. In order for calls to be automatically answered, Auto Attendant must be turned on in the
system. The Auto Attendant will only answer the lines it is programmed to answer.
Voice Mail must be ON at a station in order to record messages. When a stations’ Voice Mail is
OFF and calls are directed to that station, the station will ring without messages being taken.
When the answering system is turned ON, the VOICEMAIL INDICATOR will light and the
following display will appear on the LCD to indicate the number of new messages received and
the total of all messages received.
1.Press
VOICEMAIL
ON/OFF
.
The VOICEMAIL INDICATOR will light to
indicate voice mail is turned on.
1.Press
PROGRAM
.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
TO PM
BACK CHANGE NEXT
TO (06:30)
BACK NEXT
13.Use the keypad to enter the time
(4 digits) you want to initiate the
greeting timer.
14.
15.
Press the soft key under “CHANGE” to
toggle between “AM” and “PM.”
16.
17.Use the keypad to enter the time (4
digits) you want to end the greeting
timer.
18.
19.
Press the soft key under “CHANGE” to
toggle between “AM” and “PM.”
20.
21.
22.Press
PROGRAM
to exit.

24 25
MODE ANSWER
BACK DONE CHANGE
GRT MODESELECT
BACK ENTER NEXT MODE ANNC ONLY
BACK DONE CHANGE
PLEASE SELECT
PHON ANSW OTHER
6.
7.Use the keypad to enter your ring selection
(2-9 or 0 for TS) choice.
8.
9. Press
PROGRAM
to exit.
1.Press
PROGRAM
.
2.
3.
4.
5.
PROGRAMMING THE ANSWERING SYSTEM
SELECTING THE NUMBER OF RINGS
When the answering system is turned on, the ring select feature allows you to select the number
of rings, 2-9, or tollsaver (TS) before the unit will answer a call. By pressing “0” in the ring
select mode you can program tollsaver.
Tollsaver helps eliminate toll charges when calling in from a remote location by letting you know
if there are new messages before the unit answers. When set to TS (0), the unit answers calls
after the:
second ring = new messages
fourth ring = no new messages. Hang up after the third ring.
To program the ring select mode,
RING SELECT:TS
BACK SAVE
RING SELECT: 4
BACK CHANGE NEXT
GREETING SETUP
BACK ENTER NEXT
TIME&DAY SETUP
BACK ENTER NEXT
AUTO ATTND:OFF
BACK CHANGE NEXT
1.Follow steps 1-7 under “SETTING THE
GREETING TIMER ON” on
page 23.
2.
3.
Press to toggle between “ANSWER” and
“ANNC ONLY.”
PROGRAMMING THE ANSWERING SYSTEM
When greeting timer is on, you are able to
review the time that greeting 1 is scheduled to
play.
CHECKING
THE TIMES IN THE
GREETING / ANSWERING
SYSTEM TIMER
1.Follow steps 1-9 under “SETTING THE
GREETING TIMER ON” on page 23.
2.
The time that greeting 1 is programmed to
play will appear in the display.
3.Press
PROGRAM
to exit.
GRT TIMER ON
BACK CHANGE NEXT
09:30 TO 06:30
BACK CHNG ON/OFF
To turn the greeting timer off:
TURNING
GREETING / ANSWERING
SYSTEM TIMER OFF
1.Follow steps 1-9 under “SETTING THE
GREETING TIMER ON” on page 23.
2.
3.
4.
5.Press
PROGRAM
to exit.
GRT TIMER ON
BACK CHANGE NEXT
09:30 TO 06:30
BACK SAVE ON/OFF
OFF
BACK SAVE ON/OFF
The SI-460 has two greeting modes for calls that are answered by a station’s answering system:
1. ANSWER:
All calls are answered, greetings play to the caller and the station allows the
callers to record messages.
2. ANNOUNCE ONLY:
All calls are answered, greetings play to the caller and a beep will be
heard to indicate the end of the greeting, but the caller cannot record a message at this
station. The caller can be instructed to dial another station’s extension where they can be
transferred to record a message. The SI-460 is factory preset to ANSWER mode.
SETTING THE GREETING MODE:
ANSWER OR ANNOUNCE ONLY
PROGRAMMING
PROGRAMMING
SETTING THE ANSWERING SYSTEM TIMER ON
1.Follow steps 1-20 under “SETTING THE
GREETING TIMER ON” on page 23 to set
the time you want your voice mail to turn
on and off.
2.
3.Press
PROGRAM
to exit.
GRT2 FOR REST
BACK YES NO
To program the answer / announce only mode,
CONTINUED NEXT PAGE
SETTING THE GREETING MODE:
ANSWER OR ANNOUNCE ONLY (cont.)
NOTE:
■If a greeting has not been recorded, “PLEASE
RECORD GREETING No.1” will appear in the
display. See page 20 to record a greeting.
4.
5.Press
PROGRAM
to exit.
The SI-460 can be set to turn your station’s answering system on at a pre-programmed time. The
remainder of the time, your answering system will be turned off.

26 27
FLASH: 600MS
BACK CHANGE NEXT
02
BACK EDIT NEXT
02 G
SAVE < NEXT
02 <NAME>
SAVE < NEXT
02 3105551212
DEL < NEXT
SAVE TO LOC 01
YES NO
SANDY LEE
123-456-7800
PROGRAMMING
PROGRAMMING
PROGRAMMING AUTODIAL
ENTERING AUTODIAL RECORDS
To manually enter a name and number into autodial,
PLEASE SELECT
PHON ANSW OTHER
PROGRAMMING AUTODIAL
Each SI-460 in the system can store up to 20 autodial numbers. Ten 16-digit numbers can be
accessed with the autodial key and ten additional entries using the lower register key followed by
the autodial key. Each autodial entry can have up to 16 digits and can have 14 characters for the
name. Once a number has been stored in an autodial location, press the selected autodial
location key to have the SI-460 automatically dial the programmed number.
AUTODIAL CARD
PROGRAMMING A CALLER ID RECORD
INTO AUTODIAL
To enter a caller ID record from your directory into an autodial location:
1.Press
CALLER ID
.
2.Press the < or > soft keys to scroll through
records.
3.When the caller ID record you want to
store into autodial appears in the display,
press and hold the selected autodial key
location.
4.After you hear a beep:
5.The telephone number of the caller ID
record will appear in the display. Press
“NEXT” to accept the number. (To edit the
number, see page 28 “EDITING AUTODIAL
ENTRIES.”)
NOTE:
■Include the outside line digit if one is needed to dial.
6.The caller ID name will now appear in the
display. Press the soft key under “SAVE”
to store the name and number. (To edit the
name, see page 28 “EDITING AUTODIAL
ENTRIES.”)
7.Press
CALLER ID
to exit.
01
BACK EDIT NEXT
Autodial numbers can be programmed in two ways:
LOWER
Home
Bank
Joe Client
Agency
Direct Line
Car
Sue Smith
Remove the autodial card. Write down the names and/or telephone
numbers associated with the stored speed dial numbers and replace
the autodial card and plastic cover. An extra autodial card is
provided for your convenience.
AUTODIAL SETUP
BACK ENTER NEXT
02 GRANDMA
SAVE < NEXT
9.
Use the keypad to enter the name, up to
14 characters. Pressing a key once will
display the first letter on that key. Pressing
it repeatedly will cycle through all the
characters on the key.
NOTE:
■Pressing the 1 key will add a space.
10.When the desired letter appears in the
display, press the soft key under “NEXT”
to move the cursor to the right.
11.Repeat steps 8 and 9 until the name is
entered.
12.
13.Repeat steps 4 through 11 to program
the remaining autodial numbers.
14.Press
PROGRAM
to exit.
1.Press
PROGRAM
.
2.
3.
4.
5.Press the soft key under “NEXT” to select
an autodial location (01-20).
6.
7.If a number has not already been
programmed, “<NUMBER>” will appear in
the display. Use the keypad to enter the
autodial number, up to 16 digits. If the
number is entered incorrectly, press the
soft key under “<” to move the cursor left
and the soft key under “DEL” to remove
digits. Use the keypad to
re-enter the correct digits.
NOTE:
■Include the outside line digit if one is needed to dial
out of the system.
8.

28 29
03 JOHNSMITH
SAVE < NEXT
PROGRAMMING
PROGRAMMING
Caller ID
Caller ID is a subscription service offered by your local telephone company. The local time, date
and the caller’s name and phone number, if available, will be displayed on the LCD, allowing you
to choose to answer the call or let it forward to voice mail. Caller ID information is sent after the
first ring.
Call Waiting
Call Waiting is a subscription service offered by your local telephone company. When you are on
the line and another call comes in, a beep is emitted over the line. You can continue speaking to
the first caller or, by pressing
FLASH
, you can toggle to speak to the second caller.
Call Waiting Caller ID
If you subscribe to call waiting caller ID service and you are on the line, the local time and the
caller’s name and phone number, if available, will appear in the display. You can then choose to
answer the call by pressing
FLASH
to toggle to the incoming call or let the incoming call
continue to ring.
“BLOCKED” and “UNAVAILABLE” Messages
If callers choose to partially or completely “block” their caller ID information from being
broadcast, a message will appear on the display indicating that the name and/or telephone
number has been blocked. The time and date of the call will still appear in the display.
If, for any reason, the name and/or number information is currently not available from your local
telephone company, an “UNAVAILABLE” message will appear in the display. The time and date of
the call will still appear in the display.
PROGRAMMING CALL WAITING AND CALLER ID
CALL WAITING CALLER ID SERVICE OPTIONS
All common line stations will display the incoming call’s caller ID record.
Three Caller ID Options
Up to 64 of the most recent caller ID records can be retained corresponding to the following
programming selection:
1. ANSWER When you or your station’s answering system answers a call, the caller ID record
will be stored.
2. UNANSWER Records for calls transferred to your station and not answered by the user or
voice mail will be retained in the station directory.
3. ALL Caller ID records for answered and unanswered calls are saved in the caller ID memory.
CALLER ID
7.Use the keypad to enter the correct letter,
up to 14 characters. Pressing a key once
displays the first letter on that key.
Pressing it repeatedly will cycle through all
the characters on the key. When the
desired letter appears in the display, press
the soft key under “NEXT” to move the
cursor to the right.
8.Repeat step 7 until the name is entered.
9.
The next autodial station will appear in the
display.
10.Repeat steps 2 through 9 to edit the
remaining autodial numbers.
11.Press
PROGRAM
to exit.
1.Follow steps 1-5 under “ENTERING
AUTODIAL ENTRIES” on page 27.
2.
3.
The programmed autodial number will
appear in the display. To alter the autodial
number, press the soft key under “<” to
move the cursor left and the soft key
under “DEL” to remove digit. Repeat as
necessary.
4.Use the keypad to re-enter the correct
digits.
5.
6.
Press in combination, the soft key under
“<” to move the cursor left and the soft
key under “DEL” to remove characters.
PROGRAMMING AUTODIAL
EDITING AUTODIAL ENTRIES
To edit a name or number in autodial,
03 2132221212
BACK EDIT NEXT
03 2132221212
DEL < NEXT
03 JOESMITH
DEL < NEXT
03 2134441212
DEL < NEXT
When programming numbers in autodial, a two-second pause can be inserted to use with
telephone banking, long distance or PBX services.
When a pause needs to be included in an autodial entry,
AUTODIAL PAUSE
1.Press
HOLD
PAUSE
.
A “P” will appear on the display to indicate a two-second pause has been added.
03 9P2221212
DEL < NEXT

30 31
REMOTECODE:468
BACK SAVE NEXT
GREETING SETUP
BACK ENTER NEXT
TIME&DAY SETUP
BACK ENTER NEXT
6.
7.
8.Enter three digits, using the keypad. As the
digits are entered, they will appear on the
display.
9.
RING SELECT:4
BACK CHANGE NEXT
PROGRAMMING THE REMOTE ACCESS CODE
The remote access code is needed to access your voice mail from a remote location. The access
code is factory preset to “1 2 3.” To change your 3-digit remote access code,
PROGRAMMING THE REMOTE ACCESS CODE
AUTO ATTND:OFF
BACK CHANGE NEXT
PLEASE SELECT
PHON ANSW OTHER REMOTECODE:123
BACK CHANGE NEXT
To check your station’s remote access code,
10.Press
PROGRAM
to exit.
CHECK YOUR REMOTE ACCESS CODE
1.Follow steps 1-6 under “PROGRAMMING THE REMOTE ACCESS CODE” above.
2.The current access number will appear in the display.
3.Press
PROGRAM
to exit.
PLEASE SELECT
PHON ANSW OTHER
If you subscribe to any caller ID service, caller ID data will be displayed on the SI-460’s LCD
when the call is received. The caller ID feature is factory pre-set to ”ON” and “ANSWER” (all
answered calls will be recorded in the caller ID directory). The SI-460 can save the most recent
64 caller ID records.
SELECTING WHICH CALLER ID RECORDS ARE SAVED
6.
Press the soft key under “CHANGE” to
toggle between “UNANSWER,” “ALL” and
“ANSWER.”
7.When your selection appears in the
display, press
PROGRAM
to exit.
PLEASE SELECT
PHON ANSW OTHER
CALLER ID OFF
BACK CHANGE NEXT
OFF
BACK SAVE ON/OFF
ON
BACK SAVE ON/OFF
SAVE: ANSWER
BACK CHANGE NEXT
If you do not subscribe to a call waiting caller ID service, you can turn the SI-460’s feature off.
It is factory preset to “ON.”
PROGRAMMING CALL WAITING AND CALLER ID
TURNING CALL WAITING CALLER ID OFF/ON
4.
Pressing “CHANGE” toggles between “ON”
and “OFF”.
5.Press
PROGRAM
to exit.
CWCID ON
BACK CHANGE NEXT
CALLER ID
BACK ENTER NEXT
1.Press
PROGRAM
.
2.
3.
4.
Press the soft key under “ON/OFF” to
toggle between turning caller ID ON and
OFF.
5.
PROGRAMING
PROGRAMMING
1.Press
PROGRAM
.
2.
3.
4.
5.
1.Press
PROGRAM
.
2.
3.

32 33
PROGRAMMING
PROGRAMMING THE AUTO ATTENDANTPROGRAMMING THE AUTO ATTENDANT
PROGRAMMING
PROGRAMMING
OPERATION
If a call comes in:
During an intercom call with the auto attendent station using the speaker
The incoming call is placed on hold until the intercom conversation has ended. The caller
will hear “
Hello. Thank you for calling. Your call will be answered shortly. ”
Once the intercom call is ended, the caller will go to voice mail.
While you are on another line using the handset or headset at the auto attendent station
The caller will go to voice mail.
While you are on the line using the speakerphone at the auto attendent station
The caller will be placed on hold until the speakerphone conversation is switched to the
headset or handset, or is ended . The caller will hear “
Hello. Thank you for calling. Your call
will be answered shortly.
” When the auto attendant station ends the speakerphone call or
switches to the headset or handset, the caller will go to voice mail.
AUTO ATTENDANT AND DIRECTED MESSAGING
The SI-460 includes a powerful feature - auto attendant. When auto attendant is on, the auto
attendant station automatically answers calls. The caller can then be transferred to other stations
within the system or navigate through the system without the assistance of a live person to
assist the call. Voicemail must be turned on at a station for the caller to leave a message. If auto
attendant is off, calls will not be answered automatically, even if a station has voicemail on.
Recorded greetings assist in guiding callers to selected information and stations allowing
employees to be more productive by decreasing the amount of time they need to man phones.
When a call comes in while auto attendant is on, only the auto attendant station will ring. The
selected greeting at the auto attendant station answers the call, directing the caller to that
station’s nested greetings or other stations in the system. The caller is then able to be guided
through the system by entering ❋followed by an extension number (11-22) to access a
particular station, or by entering ❋followed by 01-06 to access a station’s greeting.
The station user can then either answer a call directed to the station or screen the call and/or let
the call go to voice mail. For calls to be directed to stations, the auto attendant station must have
common lines with stations in the system.
Auto attendant must be turned on for a call to be automatically answered.
AUTO ATTENDANT
When auto attendant is turned on, that station operates slightly different than other stations.
Caller ID - Once auto attendant is turned on, the auto attendant station will register all calls that
ring at that station, regardless of the individual station setting. When auto attendant is turned
off, that station will then resume registering caller ID records as programmed.
Line Select - Automatically answers the ringing line when the handset is lifted, or speaker or
headset button is pressed.
Page All - The auto attendant station is excluded from receiving page all calls.
Voice Mail Timer on - When the voice mail timer has been set at the auto attendant station, calls
will automatically be answered only when the voice mail is on.
CALL PRIORITY
At the auto attendant station, incoming calls have the priority over certain operations. If a call
comes in:
During message playback
Message playback is ended and all messages are saved
While you are in the program mode
Program mode is ended
While you are reviewing caller ID records
Caller ID storage is exited
PRIVATE LINE SUPPORT
The auto attendant cannot answer lines that are private at other stations (see page 7). If you will
be using line 3 or 4 as private on some stations, the auto attendant cannot be set to answer the
private line at ANY station, since the auto attendant does not have that line in common.
AUTO ATTENDANT AND DIRECTED MESSAGING (cont.)
With 28 minutes of record time, the SI-460 has its own built-in answering system capable of
playing up to six greetings. Each of the SI-460’s six greetings have the following default greeting,
“
Please record a message after the tone ” and should be personalized to direct callers to access
any station in the system and its corresponding greetings. For a caller to access a station, they
have to enter the corresponding stations as follows:
ANSWERING SYSTEM OPERATION AND PROGRAMMING
To bypass the greetings and record a message, the caller may press the # key.
Greetings can be set up to 1) greet the caller, 2) provide specific information to callers, 3) allow
the caller to record a message, 4) route a call or 5) announce a message only and not enable the
caller to leave a message.
In “PROGRAMMING”, the user records the greeting which is answered by auto attendant or
plays when a call is directed to the station.
An example, of an initial auto attendant greeting would be:
“
Hello, you have reached ABC Corporation. To skip the greeting and go directly to voice mail,
press # now. If you know your party’s extension, dial it now. For a company directory, press *02
now. To obtain our web-site address, press *03. For directions to our company, press *04 now.
For our business hours, press *05 now. To hear product information and our monthly specials,
press *06 now. If you would like to speak to the operator, press *12 now. If you would like this
greeting to repeat, press *11 now.
”
Additional greetings should be recorded accordingly. You can also select different greetings to
play during specified times. See “SETTING THE GREETING TIMER ON” on page 23.
Station 11 12 13 14 15 16 17 18 19 20 21 22
Caller Dials ❋11 ❋12 ❋13 ❋14 ❋15 ❋16 ❋17 ❋18 ❋19 ❋20 ❋21 ❋22
One of the following entries needs to be entered for the caller to access a station’s greetings:
Greeting 1 2 3456
Caller Dials ❋01 ❋02 ❋03 ❋04 ❋05 ❋06

34 35
ON:SELECTLINES
BACK SAVE ON/OFF
ATTENDANT LINE 1 3
OFF
BACK SAVE ON/OFF
AUTO ATTND:OFF
BACK CHANGE NEXT
PLEASE SELECT
PHON ANSW OTHER
TELEPHONE
OPERATION
TELEPHONE OPERATION
OFF HOOK OPTIONS
HEADSET OPERATION
The SI-460 has an RJ22 headset jack, allowing you the convenience of connecting a headset.
At anytime during the conversation, you can press
F
U
L
L
D
U
P
L
E
X
SPEAKER
or lift the handset to use the speaker
or handset.
1.Insert the RJ22 plug into the headset port, located on the left side of the unit.
2.Press
HEADSET
ANSWER
, to answer or hang up a call, .
NOTE:
■If your headset uses a 2.5 mm jack, you will need to purchase a headset jack adapter.
See ACCESSORIES on page 68.
PROGRAMMING THE AUTO ATTENDANT
PROGRAMING
TURNING AUTO ATTENDANT ON
Only one station in the system can be designated as the auto attendant. The procedures below
must be performed at the auto attendant station only.
When auto attendant is turned on, voice mail is automatically turned on at the auto attendent
station and cannot be turned off until the auto attendant is turned off.
When a stations answering system is turned on, the VOICEMAIL INDICATOR will light and this
display will appear on the LCD to indicate the number of new
messages received and the total of all messages received.
TURNING AUTO ATTENDANT OFF
1.Follow steps 1-3 under “TURNING AUTO
ATTENDANT ON” above.
2.Press the soft key under “ON/OFF” to turn
auto attendant “OFF.”
3. OFF
BACK SAVE ON/OFF
VOICE MAIL ON/OFF
1. Record greetings
2. Select primary greeting
3. Turn auto attendant on
AUTO ATTENDANT CHECK LIST
4. Turn greeting timer on if needed
5. Select greeting mode if needed
02 NEW MESSAGE
06 MESSAGE TOTAL
The AUTO ATTENDANT LED will turn off at
all connected stations, and “AUTO
ATTENDANT” in the display of the
designated auto attendant station will
disappear.
4.Press
PROGRAM
to exit.
After setting the auto attendent, see page 24 under “SETTING THE ANSWERING SYSTEM TIMER
ON” to automatically program auto attendant to turn on and off.
SETTING AUTO ATTENDANT TIMER ON
00:08:26
SPEAKERPHONE OPERATION
The SI-460 features a digital full duplex speakerphone, designed to adapt to the acoustic
environment. The full duplex circuitry allows clear, simultaneous conversations on both sides,
without clipping, for natural conversation.
At anytime during a conversation, you can press
HEADSET
ANSWER
or lift the handset to switch from using
the speakerphone. Likewise, when you are using the headset or the handset, simply press the
speakerphone and return the handset to the cradle to begin using the speakerphone.
To use the speakerphone or to answer a call,
1.Press
F
U
L
L
D
U
P
L
E
X
SPEAKER
.
2.Speak in the direction of the unit.
3.Press
F
U
L
L
D
U
P
L
E
X
SPEAKER
again to hang up.
CALL DURATION TIME
The hour, minutes and seconds of each call received or made are automatically displayed in the
LCD during your conversation. This feature is especially helpful for call accounting and
controlling long distance usage.
NOTE:
■The timer resets for every call, and once you hang up from a call, the duration of that call cannot be recalled.
1.Press
PROGRAM
.
2.
3.
4.
5.Use the keypad to select the line(s), 1-4,
you want the auto attendant feature to
answer.
6.
7.The AUTO ATTENDANT LED and
VOICEMAIL INDICATOR will light and
“AUTO ATTENDANT” will flash in the
display to indicate this is the designated
auto attendant station. The AUTO
ATTENDANT LEDs will light on the stations
in the system that are connected to the
lines that auto attendant is programmed to
answer when line 1 is common.
8.Press
PROGRAM
to exit.
The system auto attendant can only be turned off at the auto attendant station.

36 37
ANSWERING CALLS WHEN AUTO ATTENDANT IS NOT ON (cont.)
Using the Speakerphone,
1.Press
F
U
L
L
D
U
P
L
E
X
SPEAKER
. The SI-460 will automatically answer the ringing line.
2.To hang up, press
F
U
L
L
D
U
P
L
E
X
SPEAKER
.
Using the Headset,
1.Press
HEADSET
ANSWER
. The SI-460 will automatically answer the ringing line.
2.To hang up, press
HEADSET
ANSWER
.
ANSWERING CALLS WHEN AUTO ATTENDANT IS ON
If you subscribe to any type of caller ID from your local telephone company, within the first two
rings, the name and phone number (if available) of the caller will appear in the display.
When the phone rings, the LINE INDICATOR rapidly flashes. To answer a call at a station that is
not the auto attendant:
Using the Handset,
1.Lift the handset.
2.Press the LINE button of the incoming call, for example
LINE 2
.
3.To hang up, return the handset to the cradle.
Using the Speakerphone,
1.Press the LINE button of the incoming call to answer the call.
2.To hang up, press
F
U
L
L
D
U
P
L
E
X
SPEAKER
.
Using the Headset,
1.Press
HEADSET
ANSWER
.
2.Press the LINE button of the incoming call.
3.To hang up, press
HEADSET
ANSWER
.
TELEPHONE
OPERATION
TELEPHONE OPERATIONTELEPHONE OPERATION
ANSWERING CALLS
LINE SELECTION
Lines can be automatically or manually selected. Line selection operates differently when auto
attendant is turned on and when auto attendant is turned off. For example, if a call comes into
the system and:
Auto attendant is on When the handset is lifted, or the headset or speaker button is pressed,
the user will get the first available line.
Auto attendant is off When the handset is lifted, or the headset or speaker button is pressed,
the user will answer the ringing line.
AUTOMATIC LINE SELECTION
The priority of lines is in numerical order. For instance, LINE 1 has priority, followed by LINE 2,
LINE 3 and LINE 4. If LINE 1 is in use, LINE 2 will be accessed if the handset is picked up. If LINE
1 and LINE 2 are in use, LINE 3 will be accessed, and so on. In addition, if two lines are ringing
and you lift the handset, the line priority above still applies.
1.Lift the handset.
2.The SI-460 will access the available line.
You will hear a beep:
■If you press the line button of a call in use where privacy has not been released, or
■If you press a line button where a line is not connected, or
■If all lines are in use, and you pick up the handset, you will hear an error beep and “ALL
LINES IN USE” will appear in the display.
MANUAL LINE SELECTION
1.Lift the handset.
2.Press the desired LINE button, for example
LINE 2
.
You will hear a beep:
■If you press the line button of a call in use where privacy has not been released, or
■If you press a line button where a line is not connected, or
■If all lines are in use, and you pick up the handset, you will hear an error beep and “ALL
LINES IN USE” will appear in the display.
ANSWERING CALLS WHEN AUTO ATTENDANT IS NOT ON
If you subscribe to any type of caller ID service from your local telephone company, the name
and phone number (if available) of the caller will appear in the display within the first two rings.
When the phone rings and the LINE INDICATOR rapidly flashes:
Using the Handset,
1.Lift the handset. The SI-460 will automatically answer the first ringing line.
2.To hang up, return the handset to the cradle.
TELEPHONE
OPERATION
ANSWERING CALLS (cont.)

38 39
TELEPHONE
OPERATION
TELEPHONE
OPERATION
TELEPHONE OPERATION
MAKING A CALL USING CALLER ID
To make a call using caller ID records:
1.Press
CALLER ID
.
2.Press the <or >display soft key to scroll through records.
3.Lift the handset.
4.When the caller record you want to dial appears on the display, press
DIAL
.
5.If your area code is set to 000 in the SI-460, the LCD will display three different dialing
options. The options are to dial 7 digits, 10 digits or all digits of the telephone number.
Select one of the three dialing options and press
DIAL
again. The SI-460 will automatically
establish a dial tone and place the call.
6.Return the handset to the cradle to end the call.
NOTES:
■If you have programmed your local area code into the SI-460 before using this feature, then the SI-460 will not
prompt you for different dialing options. See “Setting the Area Code” on page 16.
■If you wish to cancel your call (to exit dialing mode) press
CALLER ID
.
DISPLAY REDIAL
This feature allows you to view the contents of redial memory before dialing the number. This
feature is useful when you are not sure what number was dialed last.
1.While on-hook, press
REDIAL
AUTO REDIA
L
.
2.The telephone number that was dialed last will display in the LCD for you to review.
If you want to dial the number displayed,
1.Lift the handset.
2.Press
DIAL
.
3.End the call by returning the handset to the cradle.
REDIAL
The SI-460 remembers the last number dialed and will automatically redial that number.
1.Pickup the handset.
2.Press
REDIAL
AUTO REDIAL
. The last number dialed will appear in the display and the SI-460 will
automatically redial the number.
3.Return the handset to the cradle to end the call.
ANSWERING A CALL ON ANOTHER LINE DURING A CONVERSATION
When you are speaking with a caller on an outside line and another call is received on another
line, you will not hear other incoming calls ring on your phone unless you set your phone to
“ALWAYS RING”. See page 18. To answer the other call,
1.Press
HOLD
PAUSE
to place the caller you are speaking with on hold. The LINE button of the call
you place on hold will flash green.
2.Press the LINE button of the ringing call and begin speaking with the caller. The LINE
INDICATOR will turn from a flashing red to a solid green.
3.To return to the first caller on hold and hang up with the second call, press the LINE button of
the holding call. The second line will automatically be disconnected.
4.Begin speaking with the first caller who has been released from hold.
ANSWERING A CALL WAITING CALLER ID CALL
If you subscribe to a call waiting caller ID service from your local telephone company, the
SI-460 can receive a caller ID record while you are on the line with another party.
1.If a second call comes in while you are on the phone you will hear a beep.
2.The caller ID data of the caller will appear in the display.
3.Press
FLASH
if you want to answer the call waiting call or ignore the second call and
continue with the first call.
NOTE:
■Call waiting caller ID can be seen on the auto attendant station, a station will only receive call waiting caller ID
information if they are off hook on a line and another call comes in on that line.
TELEPHONE OPERATION
ANSWERING CALLS (cont.)
The SI-460 enables users three ways to get a dial tone and hang up:
MAKING CALLS
Method Getting a Dial Tone Hang Up
Handset Lift the handset. Return the handset to the cradle.
Headset Press
HEADSET
ANSWER
. Press
HEADSET
ANSWER
.
Speakerphone Press
F
U
L
L
D
U
P
L
E
X
SPEAKER
. Press
F
U
L
L
D
U
P
L
E
X
SPEAKER
.
The owner’s guide primarily uses examples using the handset to operate features and functions.
However, the headset and speakerphone may also be used. Please refer to the chart above.
MEMORY STORAGE