Cassida 9900R User manual

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This manual contains important information on safety measures and operational
features. Please read it carefully before operating your bill counter and sorter, and
keep it for future reference.
While every effort has been made to include all features into this user manual,
specifications stated may not reflect all the features in later software versions.
If you have questions about your Cassida 9900R and its operation, please contact
technical support at www.CassidaUSA.com/support
CHOKING HAZARD.
SMALL PARTS.
WARNING: RISK OF
ELECTRIC SHOCK.
DO NOT DISPOSE
IN TRASH.
WARNING: HAZARDOUS
MOVING PARTS
Not for children under 3
years old.
This equipment is to be serviced
by trained personnel only.
Follow appropriate local
electronics scrap procedure.
Do not place fingers, hair, clothes,
lanyard... near moving parts.
PROP 65 WARNING. This product may contain chemicals known to the
State of California to cause cancer, or birth defects or other reproductive harm.
http://oehha.ca.gov/

Cassida 9900R 2-Pocket Mixed Currency Counter & Sorter 1
When using this unit, basic safety precautions should always be observed, including the following:
• Do not use this unit in areas where it may be exposed to water or any other liquids.
• Only use the power cord supplied with the machine. Plug the power cord into a properly
grounded wall outlet. Do not remove the ground pin from the power cord. Failure to properly
ground the machine can result in severe injury or fire.
• Make certain the unit is installed on a flat surface. Do not operate the machine in areas with high
temperature, humidity, or smoke, as these conditions may prevent proper operation.
• This unit is designed for indoor use in a ventilated environment. Keep the machine away from
direct sunlight and strong magnetic fields. These could interfere with the counterfeit detection
sensors.
• When not using the unit for an extended period of time, disconnect the power cord from the wall
outlet.
• Unplug the unit from the wall outlet before cleaning. Use a damp cloth or specifically designed
maintenance accessories such as an air duster, soft bristle brush, or cleaning cards.
• To avoid the risk of electric shock, do not disassemble this unit. Disassembly will expose you to
dangerous voltages and other safety risks. Incorrect reassembly can cause electric shock when
the appliance is subsequently used.
• Take the unit to a qualified technician when service or repair is required. Do not try to replace
any parts yourself, unless assisted by a Cassida Technical Service Center. Supplied spare parts
are intended for use by qualified personnel only.
Important Safety Notes

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Important Safety Notes __________________________________________________________________ 1
1 INTRODUCTION ________________________________________________________________________ 4
1.1 About the Cassida 9900R ________________________________________________________________ 4
1.2 Box Contents ____________________________________________________________________________ 4
1.3 Specifications ____________________________________________________________________________ 5
1.4 Front View _______________________________________________________________________________ 6
1.5 Rear View________________________________________________________________________________ 7
1.6 Control Panel ____________________________________________________________________________ 8
1.7 Home Screen_____________________________________________________________________________ 9
2 GETTING STARTED _____________________________________________________________________ 10
2.1 Powering Up ___________________________________________________________________________ 10
2.2 Loading the Hopper ____________________________________________________________________ 10
3 OPERATING MODES & FEATURES _____________________________________________________ 12
3.1 Auto & Manual Mode __________________________________________________________________ 12
3.2 Mix Mode ______________________________________________________________________________ 12
3.3 Sort Mode ______________________________________________________________________________ 13
3.4 Face Mode______________________________________________________________________________ 13
3.5 Orient Mode ____________________________________________________________________________ 14
3.6 VBatch Mode ___________________________________________________________________________ 14
3.7 DSort Mode_____________________________________________________________________________ 15
3.8 Count Mode ____________________________________________________________________________ 15
3.9 Add Function____________________________________________________________________________ 16
3.10 Batch Function __________________________________________________________________________ 16
3.11 Add+Batch Function _____________________________________________________________________ 17
3.12 Multi-Currency Function _________________________________________________________________ 17
3.13 Auto-Currency Function _________________________________________________________________ 18
Table of Contents:
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Cassida 9900R 2-Pocket Mixed Currency Counter & Sorter
4 AFTER-COUNT FUNCTIONS ____________________________________________________________ 18
4.1 Report __________________________________________________________________________________ 18
4.2 Serial Number Report ___________________________________________________________________ 18
4.3 Rejected Bills Report_____________________________________________________________________ 19
4.4 Print ____________________________________________________________________________________ 19
4.5 Menu ___________________________________________________________________________________20
5 DETECTION FEATURES _________________________________________________________________22
5.1 Counterfeit Detection ___________________________________________________________________22
5.2 Half Note Detection _____________________________________________________________________23
5.3 Double Note Detection __________________________________________________________________23
5.4 Chain Note Detection ___________________________________________________________________23
5.5 Contact Image Sensor __________________________________________________________________23
6 MAINTENANCE & TROUBLESHOOTING _______________________________________________ 24
6.1 Maintenance ___________________________________________________________________________ 24
6.2 Feed Gap Adjustment ___________________________________________________________________26
6.3 Calibration Procedure ___________________________________________________________________27
6.4 Troubleshooting ________________________________________________________________________28
6.5 Warranty _______________________________________________________________________________30
6.6 Contact Information _____________________________________________________________________30
3

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Thank you for choosing the Cassida 9900R 2-Pocket Mixed Currency Counter & Sorter.
The Cassida 9900R is a 2-pocket professional bill counter, value reader and sorter. It has a convenient
reject pocket, touch screen control panel and intuitive user interface to offer a user-friendly experience
with fast and premium performance.
The Cassida 9900R comes with a variety of operating modes and functions: Mix, Sort, Face, Orient,
VBatch, DSort, Count, Add, Batch and Add+Batch to meet all counting needs.
• Cassida 9900R 2-Pocket Mixed Currency Counter & Sorter
• Power Cord
• Calibration Card (White Plastic Stripe)
• Quickstart Guide
• User Manual
• Cleaning Brush
• Microfiber Cloth
• External Display
• Dust Cover
1.1 About the Cassida 9900R
1.2 Box Contents
4
INTRODUCTION
1.

Cassida 9900R 2-Pocket Mixed Currency Counter & Sorter
Power supply
Power consumption
Counting speed
Applicable bill thickness
Hopper capacity
Stacker capacity
Batch range
Feeding system
Display
Counterfeit detection
Ambient temperature
Operating humidity
Size
Weight
AC 100-240 V, 50/60Hz
≤ 115W
up to 1,200 bills/min
0.07-0.15mm
500 bills
200 bills
1 - 999 bills
Roller friction system
Touch screen TFT, 3.4’’
UV, MG, IR and 2 CIS
32° F - 104° F (0° - 40°C)
40% - 90%
10.8’’ x 10.2’’ x 12.2’’
(275mm x 260mm x 310mm)
16.8 lbs (7.6 kg)
1.3 Specifications
5