Basic Call Features (continued)
4
4J.1 Blind Transfer
1. Press Transfer soft key during a call. The call is
placed on hold.
2. Enter the number you want to transfer to.
3. Press Transfer soft key.
Call Forward
To enable call forward:
1.Press the Menu soft key when the phone is idle,
and then select Call Control -> Call Forward.
2. Select the desired forward type:
1. Press the Menu soft key when the phone is idle,
and then select Settings->Basic Settings->
Ring Tones.
2. Press or to select the desired ring tone.
3. Press the Save soft key to accept the change.
4J.2 Attended Transfer
1. Press Transfer soft key during a call.
The call is placed on hold.
2. Enter the number you want to
transfer to, and Tap , ,
3. Press Transfer soft key when the second
party answers.
Volume Adjustment
4L
Ring Tones
4M
• Tap or during a call to adjust the
receiver volume.
• Tap or when the phone is idle or ringing
to adjust the ringer volume.
Always Forward----Incoming calls are forwarded
unconditionally.
Busy Forward----Incoming calls are forwarded if
the phone is busy.
No Answer Forward----Incoming calls are
forwarded if not answered after a period of time.
3. Enter the number you want to forward to.
For No Answer Forward, press or to select the
desired ring time to wait before forwarding.
4. Press the Save soft key to accept the change.
1. Press the History soft key when the phone is idle,
press or to scroll through the list.
2. Select an entry from the list, you can do the
following:
• Press the Send soft key to place a call.
• Press the Delete soft key to delete the entry
from the list.
Call History
4N
4I Call Recording
You can insert a USB flash drive into the USB port
on your phone to record active calls.
To record audio calls:
1. Tap the More soft key, and then tap the
StartREC soft key during a call.
2. Tap the PauseREC soft key to pause recording,
tap the Re REC soft key to resume recording.
3. Tap the StopREC soft key to stop recording.
The record file will be saved. If you end a call during
recording, the record file will be saved automatically.
Productivity Tip: To avoid unanswered calls in
your business it is always preferable to use the
Attended Transfer method to ensure that the
receiving party is prepared to accept the call.
4J Call Transfer
You can transfer a call in the following ways:
Productivity Tip: Managing your call forward
options ensures that you never miss a business call.
Calls can be forwarded to any number that is most
convenient for you.
Tip: Calls forwarded to external numbers will
attract an outbound calling charge to your
business account.
Executive Feature: Broadworks Anywhere
allows you to automatically receive incoming
business calls on your mobile phone.
ATOM Analytics: If you require detailed calling
reports within your organization please enquire
about our online ATOM Analytics system
Call Recording Service: To ensure that all confer-
ence calls are recorded and fully compliant please
contact you service provider to enquire about our
hosted call recording service that ensures that
calls are always recorded and securely stored.
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