.Terms of Warranty .
Copper Connections warrants that this product is manufactured under stringent quality standards, making it free from defects in material and workmanship,
as per the following terms and conditions:
1. The limited warranty for the system is valid for a period of twelve months from the date of purchase or fifteen months from the date of manufacture
which ever is earlier.
2. The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any subsequent purchaser/
end user.
3. During the limited warranty period, Copper Connections or its authorised service network will repair or replace, at Copper Connections option, any
defective product or parts thereof with a new or factory rebuild replacement items and return the product to the consumer in working conditions. No
charge will be made to the consumer for either parts or labour in repairing or replacing the product. All replaced parts shall becomes the property of
Copper Connections.
4. Repaired product will be warranted for a balance of original warranty period.
5. Upon request from Copper Connections or its authorised service centre, the consumer must provide purchase receipt or other information to prove the
date and place of purchase.
6. The consumer shall have no benefit or coverage if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal condition, improper storage, exposure of the Main Unit to excessive temperature, moisture,
dampness or fire etc.
b) Copper Connections was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty period.
c) The product was used with or connected to equipment not fit for use with Copper Connections system or used in other than its intended use.
d) INCASE HIGH VOLTAGES APPEAR ON EARTH.
e) THE DAMAGE IS CAUSED BY LIGHTENING OR DUE TO SPIKES/ SURGES/ HIGH VOLTAGES FROM AC MAIN SUPPLY.
7. The consumer may contact the authorised dealer to call the service personnel for carrying out repairs or maintenance and the same would be attended
within a reasonable response time assigned to the dealer.
8. The consumer will be billed for parts or labour charges not covered by this limited warranty.
9. If the product is brought to Copper Connections for repairs, after the warranty period , Copper Connections normal service policy shall apply and
customer shall be charged accordingly.
10. In no event shall Copper Connections or their authorised dealer be liable for special or consequential damages or any delay in the performance of this
warranty due to causes beyond their control. Copper Connections shall not be liable for incidental or consequential damage or a loss of anticipated
benefits or profits, loss or impairment of privacy of conversation, work stoppage or loss or impairment of data arising out of the use or inability to use the
product. Company’s liability in no event and under no circumstances shall exceed the price paid to the company for goods stated in the invoice.
11. Copper connections neither assumes nor authorises any authorised service centre or any person or entity to assume for it any other obligation or
liability beyond what is expressly provided by this limited warranty. All warranty information, product features and specifications are subject to change
without prior notice.
12. Any dispute arising out of this warranty shall be subjected to jurisdiction of the arbitrator within the city of Delhi.
13. The decision of Copper Connections, on defects, damages etc shall be final and binding on the parties and no dispute regarding this, could be agitated
before any civil court. Part No. CC-WRS-2
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ISO 9001:2008 Certified company
Copper Connections Pvt Ltd
195-196, DSIDC Complex, Okhla Industrial Area, Ph-1, New Delhi-110020. Ph: +91-11-40625555
www.copperconnections.com
