Cecilware HWD2 User manual

Hot Water Dispensers
HWD2, HWD3, HWD5
Operator Manual
Grindmaster-Cecilware
4003 Collins Lane, Louisville, KY 40245 USA
Phone: [phone] Toll Free: 800.695.4500
Fax: [phone]
Web: gmcw.com Email: [e-mail]
Safety Information..................2
Rough-In Drawing...................3
Installation...............................4
Cleaning...................................5
Adjustments ............................5
Maintenance ...........................6
Troubleshooting......................7
Parts Diagram..........................8
Wiring Diagram.....................10
Thank you for purchasing this quality water heater. For your safety and the safety of others, read all warnings
and the operator manual before installing or using the product. Properly instruct all operators. Keep training
records. For future reference, record serial number here:
Table of Contents
©2016 Grindmaster-Cecilware
Printed in USA
0916 Form # CW-329-01
Part # 390-00074
Grindmaster-Cecilware provides the
industry’s BEST warranty. Visit gmcw.com
for warranty terms and conditions.
Model HWD5

GB Series Cecilware®2
For safe and proper operation the appliance must be placed in a stable, vertical position.
To reduce risk of serious burns or scalding, do not place hand or other body parts under dispenser or container
while product is brewing.
Always unplug unit from power supply before servicing.
Surfaces are hot and can cause burns.
CAUTION
To reduce risk of electrical shock, do not remove or open cover. No user-serviceable parts inside. Repair should
be done by authorized service personnel only.
The appliance is not intended for outdoor use.
Do not clean with pressurized water or use in an area where pressurized water may be used.
Cleaning and maintenance shall be made only by properly trained persons with supervision.
This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack
of experience and knowledge, unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Do not alter or deform the power cord or plug in any way! Altering or deforming the plug may cause electrical
shock, damage unit, and will void warranty.
To reduce risk of explosion or fire, do not use near combustibles.
WARNING
Safety Information
2 Cecilware®Hot Water Dispensers
Important Safety Information
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
For your safety and the safety of others, read all warnings and the operator manual before installing or using
the product.
DANGER: This term warns the user of imminent hazard that will result in serious injury or death.
WARNING: This term refers to a potential hazard or unsafe practice, which could result in serious injury or death.
CAUTION: This term refers to a potential hazard or unsafe practice, which could result in minor or moderate
injury.
NOTICE: This term refers to information that needs special attention or must be fully understood.
Use only on an electrical circuit that is properly protected and capable providing adequate power.
Electronically ground the chassis.
Follow national and local electrical codes.
Do not use extension cord.
This equipment must be installed in compliance with applicable Federal, State, and/or Local plumbing codes
having jurisdiction. This product requires an approved back flow prevention water device, such as a double
check valve, to be installed between the machine and the water supply.
NOTICE

Hot Water Dispensers Cecilware®3
Rough-In Drawing
CECILWARE
7.9
9.9
15.4
DRIP
TRAY
OVERFLOW
TUBE
DISPENSE
FAUCET
INLET
VALVE
HEATER
SWITCH
POWER
CORD
15.9
1.0
NH99A
Hot Water Dispenser
24.0
23.5
24.3
CECILWARE
9.8
12.09.3 0.7 7.0
1.3
Hot Water Dispenser
HWD2
HWD3

4 Cecilware®Hot Water Dispensers
Rough-In Drawing (continued)
Unpacking Instructions
Carefully unpack the machine and inspect immediately
for shipping damage. The packaging may contain
unattached parts. Your machine was shipped in a carton
designed to give it maximum protection in normal
handling. It was thoroughly inspected before leaving
the factory. In case of damage, contact the shipper, not
Grindmaster-Cecilware.
See Rough-in Drawing for approximate dimensions
and locations of electric and water input.
NOTICE:
This equipment must be installed in
compliance with applicable Federal, State, and/or Local
plumbing codes having jurisdiction. This product requires
an approved back flow prevention water device, such as
a double check valve, to be installed between the
appliance and the water supply. Incoming pressure
should be greater than 20 psi and not more than 90 psi.
• Connecting the unit to a warm water supply will
speed up heating and recovery times.
• A filtering system is recommended to remove odors
and inhibit lime and scale build up in the unit.
• In areas with extremely hard water, a water softener
must be installed in order to prevent a malfunctioning
of the equipment and in order not to void the warranty.
NOTICE: Do not use extension cords. Make sure that the
outlet the unit plugs into is grounded. Check rating
marking on nameplate to be sure electric lines match
voltage, phase, and amperage requirements of
appliance.
NOTICE: Do not turn activate heater until all
installation instructions have been followed.
1. Connect a ¼" diameter copper waterline to the ¼"
flare water inlet.
2. Open the water shut-off valve and check
connections for leaks. DO NOT over-tighten.
3. Plug in the Hot Water Dispenser into a dedicated
power supply outlet.
4. Activate the Power Switch (front of unit) the water
tank will begin to fill, providing the water
WARNING: ELECTRIC SHOCK HAZARD!
Installation of this appliance should be performed by
qualified service personnel only. Improper installation
could result in electrocution.
29.0
29.8
CECILWARE
15.3
12.09.3 0.7 7.0
1.3
Hot Water Dispenser
HWD5
Installation (continued)

Hot Water Dispensers Cecilware®5
Installation (continued)
connection is open. The tank will fill in
approximately 3-4 minutes.
5. After the tank has filled, activate the Heater Switch
(toggle up, lower back of unit). Depending on the
model selected, it will take approximately 15-25
minutes for the water to heat to operating
temperature.
6. Heat and discard at least one batch of water.
7. In high altitude locations (over 5000 ft. above sea
level), thermostat may have to be lowered to
prevent boiling. See the Adjustments section if
changes are needed.
NOTE: This procedure is for initial start - up only;
however, steps 4 and 5 must be repeated should the
tank be completely drained. Steps 1 thru 7 must be
repeated should the machine be drained, disconnected,
and reinstalled in a new location.
Cleaning
NOTICE: All sanitizing agents in the food zone must
comply with 21 CFR 178.1010. Sanitize all food
dispensing units periodically. All parts to be sanitized
must be cleaned first. Cleaning and sanitizing frequency
must follow state and local health department
regulations.
NOTICE: Do not use cleansers, bleach liquids, powders
or any other substance containing chlorine. These
products promote corrosion and will pit the stainless
steel. USE OF THESE PRODUCTS WILL VOID THE
WARRANTY.
Daily
Wipe the outside of the unit with a damp cloth, using
soap solution or a non-abrasive compound when
required.
Sanitizing
1. With power to the unit disconnected, fill unit to
capacity.
2. Prepare a sanitizing solution in accordance with
local health department regulations. You may also
refer to the US Food and Drug Administration
regulation 21 CFR 178.1010 “Sanitizing Solutions”
and US Environmental Protection Agency 40 CFR
18.940 “Tolerance exemptions for active and inert
ingredients for use in antimicrobial formulations
(Food-contact surface sanitizing solutions)”.
3. Follow the instructions provided with the sanitizing
agent.
4. Drain all water from the unit slowly.
5. Let all sanitized parts drain and dry naturally. DO
NOT WIPE THEM DRY.
6. If the unit is not to be used again immediately after
sanitizing - do not rinse with water. If the unit is to
be used immediately after sanitizing - rinse with
water before refilling the unit for further use.
Adjustments
Thermostat Adjustment
1. Remove the two (2) screws from the top cover and
remove cover. The thermostat will be visible.
2. First, adjust the thermostat by turning the
thermostat knob either clockwise to raise the
temperature, or counter clockwise to lower the
temperature.
3. If further adjustment is required, remove knob, turn
the adjustment screw, located in the center of the
thermostat shaft, counter clockwise to increase the
temperature and clockwise to decrease the
temperature.
4. Unit should be set to approximately 203°F.
CAUTION: BURN HAZARD
Water from unit is very hot. Use caution when
pouring or transporting hot water. Accidental spills
may result in severe burns.
CAUTION: BURN HAZARD
Dispenser surfaces and water inside dispenser are very
hot. Use caution when cleaning unit to prevent burns.
CAUTION: BURN HAZARD
Never remove faucet when the liner has water in it.
Switch OFF the power to the unit at the circuit
breaker. Turn off the water line running to the boiler.
WARNING: SHOCK AND BURN HAZARD
To prevent electric shock and burn hazard, this
procedure must be performed by a trained and
qualified service technician.
WARNING: SHOCK HAZARD
Disconnect power before attempting any electrical
repairs.

6 Cecilware®Hot Water Dispensers
Maintenance
The rest of this manual contains information to aid the
service technician who is maintaining this equipment.
This section has information on performing common
service tasks.
If you still need help after reading this section, call
Grindmaster-Cecilware Technical Service Department,
[phone] or [phone] (USA & Canada only)
(Monday through Friday 8 AM - 6 PM EST). Please have
the model and serial number ready so that accurate
information can be given.
Prior authorization must be obtained from
Grindmaster-Cecilware for all warranty claims.
Grindmaster-Cecilware provides the industry’s
BEST warranty. Visit our website at gmcw.com for
warranty terms and conditions.
Component Tests
Water Inlet Valve Test
1. Turn power OFF. If the water level rises inside a
partially filled tank, the Water Inlet Valve is leaking.
2. Disconnect wires from the Water Inlet Valve coil and
connect a 2 wire line cord to the terminals. Plug it
into a 115V outlet. If water flows in and stops when
you pull it out, the Valve is working fine. Repeat this
test a few times. The problem may be in the Probe
or Water Level Control Board.
3. If the water does not flow in when the cord is
plugged into an electrical outlet, the Solenoid coil
may be damaged, opened, or the valve may have
an obstruction preventing the water from flowing
in.
4. Clean or replace it.
Dual Probe Test
If lack of water persists, check the probe as follows:
1. Turn on the power and water supply. Check inside
the tank to make sure the water is below the Probe.
Pull the BLUE wire and terminal OFF the Probe rod.
2. If water still does not flow after the wire is
disconnected from the Probe, the problem may be
in the Solid State Dual Level Control Board.
3. If water starts flowing into the tank, the Probe may
be grounded, due to excessive liming. Check with
Ohm meter.
4. Clean or replace probe.
WARNING: SHOCK AND BURN HAZARD
To prevent electric shock and burn hazard, all tasks
described in this section are to be performed by a
trained and qualified service technician.
WARNING: SHOCK HAZARD
Disconnect power before attempting any electrical
repairs.
Hose Nut Assembly
Blue

Hot Water Dispensers Cecilware®7
Troubleshooting
Before you call for help, please read the following:
WARNING: To reduce the risk of electrical shock, unplug the dispenser power cord before repairing or
replacing any internal components of the unit. Before any attempt to replace a component, be sure to check all
electrical connections for proper contact. Only a qualified service technician should perform electrical and
mechanical adjustments or repairs.
If you need help, call Grindmaster-Cecilware Technical Service Department, [phone] or [phone] (USA
& Canada only) (Monday through Friday 8 AM - 6 PM EST). Please have the model and serial number ready so
that accurate information can be given.
Prior authorization must be obtained from Grindmaster-Cecilware for all warranty claims.
Grindmaster-Cecilware provides the industry’s BEST warranty. Visit our website at gmcw.com for
warranty terms and conditions.
PROBLEM PROBABLE CAUSE SOLUTION
DOES NOT FILL • Water supply off •Turn water supply on
•Line cord not plugged in •Plug in line cord
•Power switch off •Turn power switch on
•Circuit breaker tripped •Reset breaker
•Power switch inoperative •Replace power switch
•Solenoid valve inoperative •Replace solenoid
•Level control inoperative •Replace level control
WATER CONTINUES • Leaking solenoid valve •Replace solenoid
TO FLOW FROM • Level probe dirty •Clean or replace probe
OVERFLOW
COLD WATER • Heater switch in OFF position •Turn heater ON
•Thermostat in OFF position •Turn thermostat ON
•Thermostat defective •Replace thermostat
•High limit switch defective •Replace high limit switch
•Heater element defective •Replace heater element
•Loose electrical connection(s) •Tighten all loose connections
WATER BOILS •Thermostat out of calibration •Adjust thermostat (see Maintenance)
CONTINUOUSLY •Thermostat defective •Replace thermostat

8 Cecilware®Hot Water Dispensers
Parts Diagram
PARTS LIST
HEATER ELEMENT, 240V 3000W
THERMOSTAT
LINE CORD, 120V 15A
HEATER ELEMENT, 120V 1700W
WATER INLET VALVE, 240V COIL
STRAIN RELIEF
11
13
14
9
10
FAUCET
1FAUCET SHANK
HI-LIMIT 220° CUTOUT
SILICONE SEAL 12mm (0.466 I.D.)
POWER SWITCH
LEVEL CONTROL PROBE
2
8
7
6
3
DESCRIPTIONITEM
L532A
B012A
C032A
C223A
G267A
G266A
80234
77203
L573A
K402Q
M461A
L069A
PART NO
1
2
HEATER SWITCH
WATER TANK, HWD2
LINE CORD, 240V 15A
16
17
15
L069A
40799
C770A
WATER LEVEL CONTROL, 120V
18 L398A
WATER LEVEL CONTROL, 240V
19 L599A
WATER INLET VALVE, 120V
12 L462A
20 DRIP TRAY PAN
DRIP TRAY GRILL
21
22 75014 75015
C260A
C165A
POWER LIGHT - RED
HEATER LIGHT - AMBER
5
4
3
4
8
9
10
12 15
17
18
20
5
11
13 14
19
16
22
21
7
6
HWD2
TOP VIEW REAR VIEW
23
SILICONE HOSE 3/8ID x 16" LG
22 M857A

Hot Water Dispensers Cecilware®9
TOP VIEW FRONT
VIE
W
PARTS LIST
HEATER ELEMENT, 230V 6000W
THERMOSTAT
HEATER ELEMENT, 120V 1700W
11
13
14
9
10
1
HI-LIMIT 220° CUTOUT SILICONE SEAL 12mm (0.466 I.D.)
LEVEL CONTROL PROBE
2
8
7
6
3
DESCRIPTIONITEM
L532A
G267A
G281A
L573A
K402Q
M461A
PART NO
16
17
15
18
19 WATER INLET VALVE, 120V
12
L462A
20
5
4
HWD3 - HWD5
FLOAT SWITCH L499A
SILICONE HOSE 3/8ID x 16" LG M857A
PILOT LIGHT "HEATING" C165A
POWER SWITCH L155A
FAUCET 80234
SILICONE HOSE 3/8ID x 16" LG M857A
DRIP TRAY PAN SA72A
DRIP TRAY GRILL SA73A
CONTACTOR, 2 POLE 30/40 AMP, 120V B177A
SILICONE HOSE 3/8ID x 16" LG M857A
LEVEL CONTROL L566A
"HEATER" SWITCH L069A
1
2
3
4
5
6
7
3
8
9
10
12
13
14
18
17
16
7
15
REAR VIEW
19 20 21
21 POWER CORD 120V C032A
11
SHANK SUB-ASSEMBLY D094Q
Parts Diagram (continued)

10 Cecilware®Hot Water Dispensers
Wiring Diagram
HWD2 120V & 240V

Hot Water Dispensers Cecilware®11
Wiring Diagram (continued)
HWD3 & HWD 5, 120V & 240V

Grindmaster-Cecilware
4003 Collins Lane, Louisville, KY 40245 USA
Phone: [phone] Toll Free: 800.695.4500
Fax: [phone]
Web: gmcw.com Email: [e-mail]
©2016 Grindmaster-Cecilware
Printed in USA
0916 Form # CW-329-01
Part # 390-00074