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NOTE - Never clean the set of Multi-lter (4-IN-1, HEPA, HIMOP, Active carbon and Nano
photocatalystare lters) with water to avoid changes to the shape of the lters.
Structure Function
Standard
equipments
Pre-lter, 4-IN-1 lter, HEPA lter,
HIMOP lter, Active carbon lter,
Nano photocatalyst, Cool plasma,
UV lamp sterilizer
Removing formaldehyde
odour, VOC, bacteria, n
dust and negative ions
generations.
Filter Replacement
• The standard lifespan of the lters is one year. However, it will also depend on the
duration of usage and air pollution level of the surroundings.
• The lters are recommended to be cleaned using a vacuum cleaner after 3 to 4
months of usage. Only Pre-lter can be washed by water.
• The lters are also recommended to be changed after two years not being used.
• Please contact the authorized retailers for purchase of replacement lters.
(Besides the lter of Cool plasma and UV lamp sterilizer cannot be replaced, the others
can be replaced by a new one.)
Power Cable Replacement
• For replacement of damaged power cable, please contact the service center.
Problem Checklist
Unit does not operate Please check whether the power plug is properly
inserted into the socket.
Remote Controller does
not operate
• Please check whether the batteries are still usable.
• The batteries are placed in the correct poles.
• The remote controller must be directed/ aimed at the
unit’s receiver panel when it is to be used.
Unable to remove odour /
Unable to remove the dirt
in the air /
Loud operational noise
• The air intake may be blocked. Please clean both the
air intake ducts.
• Pre-lter is recommended to be cleaned if they are too dirty.
• The set of 4-IN-1, HEPA, HIMOP, Active carbon and Nano
photocatalystare lters are recommended to be replaced
with a new one if the unit is still not functioning properly.
Please refer to the following before contacting the Customer Service Centre for service / repair:
Please send the air purier to the service center for repair if the problems cannot be
solved or when water or foreign objects/particles get into the air purier and is affecting
its operation.