Cellphone-Mate SureCall CM2000-WL User manual

SureCall®
CM2000-WL 62dB
Dual Band Wireless
SOHO Amplifier
User Manual
Model: CM2000-WL 62 dB
FCC ID: RSNDUAL-62UNDER
Canada IC: 7784A-D60UNDER
CONTENTS OF THE PACKAGE fdgbsddg
1. CM2000-WL 62dB Amplifier
2. 110V AC Power Adaptor
3. User Manual (this document)
4. Velcro and Screw Mounting Kits
COMPLETE KIT OPTION: fdgbsddg
Complete kit includes outdoor and indoor antennas as well as two
pieces of CM400 cable as required for full operation. Please consult
the Cellphone-Mate website (www.Cellphone-Mate.com) or call toll
free at 888-365-MATE. See picture below.
1. CM2000-WL 62dB: 62dB Amplifier with Power Supply
2. CM001-30: 30ft CM400 Cable
3. CM001-75: 75ft CM400 Cable
4. CM222(or CM222W): Dome Indoor Antenna
5. CM288(or CM288W): Fiber Glass OutdoorAntenna
SAFETY NOTES fdgbsddg
This product has been tested by the Federal Communications
Commission (FCC) and found to comply with RF Exposure
Requirements Pursuant to FCC Part 24. In order to comply with the
FCC RF exposure requirements, the user’s body should always
be separated from the antenna of the Amplifier by at least 25cm
(10’’).
Don't expose this product to extreme high or low temperature. For
example, putting the Amplifier under direct sunlight for too long may
cause it to overheat, thereby damaging the electronic components
inside.
There are no consumer serviceable or modifiable parts inside this
Amplifier product. Alteration or abuse of the Amplifier or other
components will void this product’s warranty, and could be
dangerous to the user.
CONNECTING THE AMPLIFIER sddg
The signal is received by the outside antenna from the cell tower,
then AMPLIFIED and transmitted to your phone through the inside
antenna. When the phone transmits, the signal is received by the
inside antenna, then AMPLIFIED and transmitted to the cell tower
through the outside antenna.
Connect the Inside Antenna: The indoor dome antenna is
recommended over the patch antenna. First mount the dome
antenna on the ceiling, and using the CM400 cable, connect the
dome antenna to the side of amplifier marked “INDOOR”. Be sure to
tighten it.
If the patch antenna is selected over dome antenna: The patch
antenna is intended for indoors use only. Do not mount on a surface
within 4 inches of metal. Screw the patch antenna to the amplifier
connector marked “INDOOR” and make sure to tighten it.
Connect the Outside Antenna: The CM100-S fiberglass antenna
is for outdoor use only. Select an outside mounting location. For best
performance, try to keep the antenna on top of the house. The
outside antenna should be located in an area with at least a 12”
radius clear of obstructions, and other radiating elements. Using the
CM400 cable, connect the outside antenna to the “OUTDOOR”
connector of the amplifier and tighten it.
NOTE: Keep theseparation distance between the inside and outside
antennas at least 75 feet apart if possible.
WARNING: The outside antenna must not be co-located or
operating in conjunction with any other antenna or amplifier.
Connect the Power Cord: To prevent damage to the Amplifier,
before plugging in the Amplifier to an AC power outlet, make sure
the Amplifier’s power switch is in the OFF position. Connect the
power cords to the Amplifier, and then connect the plug to 110V AC
power outlet. Make sure that all of the connections to the Amplifier
are tight and secure, and then turn on the Amplifier’s power switch.
The LED light will glow, indicating that the Amplifier is ready to use.
Warning light: if the red light turns on, it means
that the indoor and outdoor antennas are too close

together. Turn off the amplifier immediately, move
the two antennas further apart and then turn the
power on again.
Warning: Never operate the amplifier with the red light
on.
Safety Warning: The input voltage for the Amplifier is 6V. DO
NOT use this Amplifier with a higher voltage power supply,
which could damage the amplifier and the user may also be
injured.
USING THE AMPLIFIER
Now you are ready to make and receive cellphone calls with
powerful signal amplification! Note that it is normal for the
Amplifier’s case to be warm during operation.
Press any cell phone key to refresh its communication with the base
station. If your signal is weak, having this Amplifier installed and
operating properly will give you a large increase in the signal quality
and strength. The change in the signal strength can be seen on the
visual display of your cellphone, and heard on your receiver or
headset. To see the difference, try operating your phone in an area
that’s known to have weak cellphone signals. You will be amazed at
the dramatic difference the Cellphone-Mate Signal Amplifier
provides!
(Optional) Mounting the Amplifier: you can leave the Amplifier on
top of a flat surface or use the enclosed mounting screws or Velcro
straps to mount the Amplifier. There are two 6cm x 2.5cm Velcro
strips (hook-and-loop pairs) in the box for mounting the amplifier.
Determine the location where your Amplifier will be placed. Clean
the intended surface and allow it to dry. Peel the protective paper
from the back of the hook sides of the Velcro. Press the adhesive
side of the Velcro strips into place on the bottom of theAmplifier, one
strip on each end. Wait 5 minutes for the adhesive to set before
attaching the loop sideof the Velcro to the hook side. The adhesive
bond will reach its maximum strength after 24 hours.
With both of the Velcro loop and hook pieces attached to the back of
the Amplifier, peel the protective paper off of the back of the loop
strips. Press the entire Amplifier into its mounting place. Wait 5
minutes for the adhesive to set. Make sure the Amplifier is firmly
seated. To remove theAmplifier, rotate it across the Velcro –do not
pull the Amplifier or cables.
TROUBLESHOOTING GUIDE
During operation, if the Amplifier interferes with your radio or other
electronic receivers, move the Amplifier further away from those
devices.
For a list of Frequently Asked Questions and a complete and
up-to-date Troubleshooting Guide, please visit our website at:
www.Cellphone-Mate.com/FAQ.html
You can also consult a Cellphone-Mate technical specialist directly
by sending an e-mail to us at:
[e-mail]
Or write to: Cellphone-Mate, Inc.
48820 Kato Rd. Suite 300B
Fremont, CA, 94538 U.S.A.
WARRANTY
1. Cellphone-Mate, Inc. warrants to the Buyer that each of its
products, when shipped will be free from defects in material and
workmanship and will perform in full accordance with applicable
specifications. The limit of liability under this warranty is, at
Cellphone-Mate, Inc.’s option, to repair or replace any product or
part thereof which shall within TWO YEARS of purchase as
determined by examination by Cellphone-Mate, Inc., prove
defective in material and/or workmanship. Warranty returns must
first be authorized in writing by Cellphone-Mate, Inc. Disassembly
of any Cellphone-Mate, Inc. product by anyone other than an
authorized representative of Cellphone-Mate, Inc. voids this
warranty in its entirety. Cellphone-Mate, Inc. reserves the right to
make changes in any of its products without incurring any
obligation to make the same changes on previously delivered
products.
2. As a condition to the warranties provided for herein, the Buyer will
prepay the shipping charges for all products returned to
Cellphone-Mate, Inc. for repair and Cellphone-Mate, Inc. will pay
the return shipping with the exception of product returned from
outside the United States in which case the Buyer will pay the
shipping charges.
3. The Buyer will pay the cost of inspecting and testing any goods
returned under the warranty or otherwise which are found to meet
the applicable specifications or which are not defective or not
covered by this warranty.
4. Products sold by Cellphone-Mate, Inc. shall not be considered
defective or non-conforming to the Buyers’ order if they
satisfactorily fulfill the performance requirements that were
published in the product specification literature, or in accordance
with samples provided by Cellphone-Mate, Inc. This warranty shall
not apply to any products or parts thereof which have been subject
to accident, negligence, alteration, abuse, or misuse.
Cellphone-Mate, Inc. makes no warranty whatsoever in respect to
accessories or parts not supplied by it.
5. Limitations of Warranty, Damages and Liability:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE
NO WARRANTIES, CONDITIONS, GUARANTEES OR
REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OR OTHER WARRANTIES,
CONDITIONS, GUARANTEES OR REPRESENTATIONS,
WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT,
ORAL OR IN WRITING.
CELLPHONE-MATE, INC.’S AGGREGATE LIABILITY IN
DAMAGES OR OTHERWISE SHALL NOT EXCEED THE
PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC.
FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR
TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE
SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL
CELLPHONE-MATE, INC. BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER
CAUSED.
6. All matters regarding this warranty shall be interpreted in
accordance with the laws of the State of California and any
controversy that cannot be settled directly shall be settled by
arbitration in California in accordance with the rules then prevailing
of the American Arbitration Association, and judgment upon the
award rendered may be entered in any court having jurisdiction
thereof.
7. If one or more provisions provided herein are held to be invalid or
unenforceable under applicable law, then such provision shall be
ineffective and excluded to the extent of such invalidity or
unenforceability without affecting in any way the remaining
provisions hereof.