Chanson Water VS-70 User manual

chanson ionizer quick start guide
important notes before you get started, troubleshoong & ionizer care
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01604 670820

chanson quickstart
important notes before you start
1Start Slowly & Build Up: when you rst switch from drinking tap water to ionized water you need to start slowly. Remember,
ionized water at pH 9.5 is over 100x more alkaline than tap water, so you should start slowly and build up. Start by drinking at
the lowest alkaline level for 7-14 days, then move onto the second alkaline level and nally onto the third alkaline level.
2Never Go Above pH 9.5: there is no benet to be gained by drinking water with a pH of above 9.5 and we do not recommend
it. Your ionizer will sound a warning when the pH is above this level (i.e the Strong Alkaline seng)
3The water for the setting you select will always come out of the stainless steel spout.
Listen to the Prompt “The third secon of alkaline water is in progress....”: VS-70: To select water
button (circle with line through) to start flow. Then listen to the prompt. For the Miracle Max
Don’t Use Hot Water: do not use really hot water through the ionizer as this will damage the lter
and ionizaon chamber. Warm is ne, but hot is not. You can boil ionized water with only minimal
loss of pH and anoxidants.
4
5
seng and start water ow, press “+” or “-“ to choose the required seng then press the power
turn on the tap and select the appropriate alkaline/acid setting. Touch the "POWER" key and the red
indicator in the key lights on. However, for both models it takes a few seconds for the ionization
process to begin. This is because the ionizer flushes through the stagnant water that is still in the
ionizer from its last use. If you’ve
used the ionizer within the last half an hour you don’t need to wait for the prompt.

What if I am in a very hard or so water area? If you are in a very hard water area then you may need to change a seng on the
machine called the TDS. You can nd out if you are in a very hard/so water area from your local water board. If you are in a very
hard water area (300 TDS or over) then you need to set the TDS seng to be 14. If you are in a very so water area (under 75
TDS) then you need to set the TDS seng to be 9. To do this follow these instrucons:
How to Adjust the TDS on the VS-70?
Hold down the Plus and Minus buons at the same me unl the screen turns orange. If the screen does not turn orange, press
the “OK” buon and start again. You must touch the Plus and Minus buons at precisely the same moment. As soon as the screen
turns orange, press the following buons in sequence: Menu -> Plus -> Menu -> Minus.
The screen will show the TDS seng on the top line. Press “OK” immediately. Noce the number above the green bar graph. If
you have so water, press Plus or Minus unl you see the number 9. Press “OK”. The system is now adjusted for so water. If you
have hard water, the machines are already set at TDS 14. However, you may sll check it. If it’s not set properly, press the Plus
buon unl you see 14. Then, press “OK.” If you do not press “OK” in me, the TDS will not be saved. Make sure you know what
step is next so that you do not delay in pressing the correct key. Aer TDS is set, press the Plus key and you will see “EXIT”. Press
“OK” and you are back to the main screen. Remember if you fail to press any key in the me alloed, the machine will reset itself
back to the main menu. If this happens, you will need to repeat the TDS sequence.
How to Adjust the TDS on the Miracle Max?
6
WARNING: DO NOT CHANGE ANY OTHER SETTINGS IN THE ADVANCED MENU OR SET THE TDS TO BE ABOVE 14. DOING SO WILL VOID YOUR WARRANTY.
Press and hold "MODE" for three seconds to enter the setting display.
Double click "ENTER" to enter the TDS window. The current TDS setting is shown on the screen.
Press "+" or "-" to select the TDS you want and press "ENTER".
Press and hold "MODE" for five seconds to exit and save your setting.

frequently asked questions
How long does the ionized water last?
There are four benets of ionized water, and they last for the following amounts of me:
- pH: lasts up to 3 weeks in a sealed container
- ORP (anoxidant content): lasts up to 8 hours
- Mircroclustering: 3-4 days
- Acve hydrogen: 5-10 minutes
In an ideal world, you will be able to drink 50% of your ionized water within a couple of minutes of producing it. If you do want to store
the water and drink throughout the day, keep it in an airght container and try not to shake it too much as this hastens the ORP loss. A
good idea, if you’re taking a bole with you is to ll it right to the very top so that there is no room for the water to splash around in the
bole.
How long does the lter last?
The internal flter (PJ-6000) lasts 20,000 litres - approximately 10-12 months for a family of 4. The replacement flter costs £39.99. On
both the Miracle and VS-70 there is a lter life indicator that displays on the panel showing a % of lter life remaining.
How long does the pre-lter last?
The C3 Pre-Filter also lasts 20,000 litres. Please note that the pre-lter is not necessary to the running of the Chanson ionizers, you do
not have to use one - it is enrely oponal.
Can I drink the ionized water hot/cold?
Yes! Drinking the ionized water hot or cold will not eect the qualies of the water. Boiling the water reduces the pH and ORP very
slightly, but not signicantly, so feel free to use the ionized water with your tea & in cooking.

How much ionized water should I drink per day/hour?
You should not drink more than 1 litre an hour, as this can overload the kidneys. As a general rule of thumb:
o Maximum amount of ionized water a day: 1oz per pound of body weight.
o Minimum amount of ionized water a day: ½ oz per pound of body weight.
o Always check with a qualied doctor before making any changes to your diet. Please see our disclaimer on page 16.
What are the tiny bubbles in the ionized water?
This is the acve hydrogen in the water. The ionizaon process increases the concentraon of hydrogen molecules and this is what
raises the pH level of the water.
I have just started drinking ionized water and have got cold and u like symptoms (e.g. weakness, nau-
sea, and headache). Is this normal?
When you rst begin to drink the ionized water you may experience detox symptoms. This is perfectly normal, although it is always
recommended that you check with a health professional if you have any concerns. Start drinking the water at the lowest alkaline pH
level (Low Alkaline Seng) for the rst 7-14 days etc and slowly increase the alkalinity over me. Many detox symptoms are a good
sign, as there are toxins which needs to be ushed out like acidic waste and chemicals. This is the body’s defence mechanism!
Our weakest body parts stores polluon/acids which are reected as symptoms/pain in certain weak body parts. These may inially
increase, but will eventually decrease as our body ushes out the acidic waste.
Can ionized water be drunk during pregnancy, trying to conceive or breastfeeding?
It is not recommended to start drinking ionized water during pregnancy, while or trying to conceive or breaseeding. When you rst
start drinking ionized water some detoxicaon will be encouraged and it is not recommended to detox and release toxins into your
system during pregnancy. You should always consult a qualied doctor before making any changes to your lifestyle.
Can I drink ionized water with my medication?
You should NOT drink ionized water while you take any prescribed medicaon. Do not drink ionized water for 30 minutes before or
aer taking medicaons. This is because the ionized water can dramacally increase absorpon rates and medicaons are designed
and prescribed based upon normal absorpon mes.

How are pH levels & antioxidants measured?
pH levels of the water can be measured in two ways. Firstly, pH can be tested using a digital pH meter (our favourite is the pH Testr
from Oakton). However, if you do not want to buy an expensive meter you can use the pH dye soluon that you received with the
Chanson ionizer. Just a few drops will give you a rough indicaon of the alkalinity of the water.
It is important to note that no maer how much of the dye you add, the colour will not change based upon this. It is also important to
note that these indicator dyes are not able to measure strong acid water and only go to pH 5.
It is not possible to test the pH of the water using pH strips such as the pHion Sx or the Energise pH Strips. These strips only work on
bodily uids by reacng with enzymes.
Anoxidants in liquids are measured using an ORP meter, available from American Marine USA. To test for the existance of anoxidants
in the water, you can add an iodine soluon (available from most chemists). If the ORP is negave then the iodine soluon will not
change the colour of the water. Add 4-5 drops to 250ml. If you do the same to tap water (which has a posive ORP) then the water will
turn yellow.
Can I make my baby’s formula with alkaline ionized water?
In the case of infants (unl about a year old), since breast milk or milk is the only thing they consume, the intesnal movement is
generally dierent from adults, and the use of alkaline ionized water is not encouraged unl the infant begins to consume more
sophiscated foods. In any case, alkaline water should not be used to make powdered milk for infants. Use the puried water (pH 7)
seng instead.
What if I am in a very hard or soft water area?
If you are in a very hard water area then you may need to change a seng on the machine called the TDS. You can nd out if you are in
a very hard/so water area from your local water board.
If you are in a very hard water area (300 TDS or over) then you need to set the TDS seng to be 14. If you are in a very so water area
(under 75 TDS) then you need to set the TDS seng to be 9.

To do this follow these instrucons:
How to Adjust the TDS on the VS-70?
Hold down the Plus and Minus buons at the same me unl the screen turns orange. If the screen does not turn orange, press the
“OK” buon and start again. You must touch the Plus and Minus buons at precisely the same moment. As soon as the screen turns
orange, press the following buons in sequence:
Menu -> Plus -> Menu -> Minus.
The screen will show the TDS seng on the top line. Press “OK” immediately. Noce the number above the green bar graph. If you
have so water, press Plus or Minus unl you see the number 9. Press “OK”. The system is now adjusted for so water. If you have
hard water, the machines are already set at TDS 14. However, you may sll check it. If it’s not set properly, press the Plus buon unl
you see 14. Then, press “OK.” If you do not press “OK” in me, the TDS will not be saved. Make sure you know what step is next so
that you do not delay in pressing the correct key. Aer TDS is set, press the Plus key and you will see “EXIT”. Press “OK” and you are
back to the main screen. Remember if you fail to press any key in the me alloed, the machine will reset itself back to the main menu.
If this happens, you will need to repeat the TDS sequence.
How to Adjust the TDS on the Miracle Max?
important note: DO NOT CHANGE ANY SETTINGS IN THE
ADVANCED MENU OR SET THE TDS TO BE ABOVE 14. DOING
SO WILL VOID YOUR WARRANTY.
Press and hold "MODE" for three seconds to enter the setting display.
Double click "ENTER" to enter the TDS window. The current TDS setting is shown on the screen.
Press "+" or "-" to select the TDS you want and press "ENTER".
Press and hold "MODE" for five seconds to exit and save your setting.

WARNING: DO NOT CHANGE ANY OTHER SETTINGS IN THE ADVANCED MENU OR SET THE TDS TO BE ABOVE 14.
DOING SO WILL VOID YOUR WARRANTY.
Can you become too alkaline?
It really is not possible to over-alkalise for the vast majority of the populaon. The body creates acids naturally through daily processes
such as metabolism and we need to remain alkaline by eang green, fresh and healthy, by drinking clean water, by exercising and by
managing our emoons not to be stressed, anxious or angry. If you eat really badly, never exercise, are chronically dehydrated and sll
have a urine pH of over 8 then you are in the minority of people who ‘might’ over alkalise.
If you were to over alkalise your body would moderate the same way as it does when you are over-acid. And considering that most
people are over-acid 99% of the me, the rare occassion of being over alkaline will not be any worry!
Soda, beer, coee, juices as well as almost all of the foods we eat can have PH levels of 5 or lower, one cup of coee needs 20 glasses of
ionized water to neutralize. Geng frustrated or angry oods the body with acids, it is not easy to become alkaline. In fact, if you are
living a ‘normal’ lifestyle it is almost impossible!
Why is the tap plastic and not metal?
The tap on the VS-70 is constructed from plasc as extensive tesng showed an extended product life and safety.

ionized water uses...
pH 10+
pH 9.0 - 9.5
pH 8.5 - 9.0
pH 8.0 - 8.5
pH 7.0 - 8.0
pH 3.0 - 6.0
pH 3 and below
Strong Alkaline
Alkaline 3
Alkaline 2
Alkaline 1
Filtered Water
Strong Acid
Acidic
Clean fruit & vegetables to remove pescides. Clean dishes & remove grime. Remove oil
stains and collar stains. Clean clothes.
Used for daily drinking - this is the alkaline, ionized water to drink every day! Also used
to soak fruits and vegetables to increase anoxidant content of the food
Great for fague and sleepiness. Drink the water at this level for 7-10 days aer drinking
the rst level of alkaline water for 7-14 days.
Drink the water at this level for the rst 7-14 days of owning the ionizer. This level is sll
highly alkalising and anoxidant rich. If you move up a level and feel nausea, move back
to this level.
Use this level when taking medicaons (see faq on page 3) and when preparing
powdered milk for your infant.
Acidic 1: Great for the skin! Water at this level can be used externally as a make-up remover,
toner, cleanser and more. You can also use the strong acid water for this purpose unless
you have highly sensitve skin. Acidic 2: Great for cleaning and washing.
Anbacterial and sterilising when below pH 2.9 so can be used to clean the oors,
kitchen, bathroom and windows. Keep in a spray bole to use around the house.

troubleshooting
The ioniser is not producing alkaline/acid water
Soluon 1: What are you using to measure the pH produced by the machine?
Please ensure that you are using the pH tesng kit included with the machine. This is produced by a third party to accurately and
independently measure the pH of the produced water.
DO NOT USE pH tesng kits from pharmacies, Energise pH Strips or pH Sx: these are only designed for tesng the urine and saliva but
not the water. DO NOT USE Pool tesng kits: these only have a small pH range of 6-8 and are therefore not able to test the pH level of
the water outside this range.
If in any doubt we sell digital pH metres on our website at www.energiseforlife.com.
Soluon 2: The water ow is too fast
If the water ow is too fast you will not get the expected result in pH. The water ow should be as follows:
o Miracle model: max effective fow rate is 2 - 2.5 litres per min i.e. 1 litre in 30 seconds
o VS – 70 model: max eecve ow rate is 1.5 litres per min. i.e. litre in 40 seconds
You can test this by ming how long it takes to ll a 1 litre water jug. If you need to adjust, turn down ow rate on your water tap to
50% of current level
Soluon 3: pH water tesng is carried out too quickly aer turning on the ioniser
• Aer you turn the ioniser on there is a warm-up period.
• Before you take a sample wait 10 sec aer the voice says “in process”, aer the power has been sent to the plates.

Soluon 4: pH tesng kit is faulty (very rarely the case)
Correct tesng colours:
o Purple: highly alkaline (is in some cases too strong → increase water ow or change the seng)
o Blue: 8.5 – 9.0
o Green: 8
To calibrate the pH Metre that we supply, put the 7.0 buer soluon into a glass, turn the metre on, put the sensor into the buer
soluon and press and hold the CAL buon. A CAL symbol then appears on the machine, which will begin to ash. Once it stops and
goes back to the normal screen it has nished calibrang.
Soluon 5: Machine is faulty
Absolute test to nd out if there is a problem with the machine:
o Take a sample of tap water and note the colour
o Turn the ioniser to strong alkaline seng
o Reduce the water ow as much as possible (so is like a spaghe string coming out of the machine)
o Collect sample from both spouts
o If there is no change of colour compared to the tap water reading then check that the hoses are plugged in correctly i.e.
the acid/alkaline tubes are going into the correct holes in the machine
o If the tubes are connected correctly then there must be no power going into the plates
o In this case, check the fuse under black cover on boom of ionizer. There are 2 types of fuse connecons. One will press in
and quarter turn then pop out, the other is a normal screw out type. Remove fuse and look at glass- a burnt fuse usually
has a black burn mark on the glass.
o You will need to contact our customer services department to arrange for either a new fuse or for a replacement to be sent
to you (01604 670820)
Soluon 6: Source water is too so
You will need to check with your water board to see if you have very so water in the area. If so, you will need to use the calcium
cartridge as per the instrucons you received with your ionizer. This will put the extra minerals into the water to enable the ionisaon
process. Please also refer to the FAQ on page 6.

Soluon 7: Is the machine over 6-12 months old?
This may be due to the electrobath being clogged up. To clean this, please follow the instrucons below:
1. Remove lter cartridge (the cartridge is the lter itself) from lter cup.
2. Remove lter cartridge from lter Cap. (make sure you have the at clear disc removed from inside the lter cap or from the top
of lter cartridge)
3. Remove water from inside the lter cup by pping it out
4. Warm 8 ounces of water. Warm only not hot.
5. Mix 3 heaping tablespoons of citric acid powder into the water and sr unl dissolved. (check with chanson or your local
pharmacy for pure citric acid powder)
6. Pour citric acid water mixture into lter cup and screw lter cap on. (Do not install lter cartridge)
7. Turn ionizer on to the “puried mode for 3-4 seconds only and turn water o. MUST BE PURIFIED SETTING ONLY!
8. Let soak for 1-3 hours.
9. Run water on “puried” seng only- for 10 minutes.
10. Test water, if desired improvement is not seen then repeat procedure up to 3 mes.
11. Re-install lter with at rubber disc on top.
I am testing the pH levels of the water with a digital pH meter, but I do not get the desired results?
1. Make sure meter is calibrated
• Every digital pH meter needs to be calibrated using a calibraon soluon
• Digital pH meters do not like to go from strong acid to strong alkaline water very quickly as they are normally used for pool
water at around 7.5. Make sure you rinse the metre under tap water and then recalibrate before tesng again
2. Check baery
Check the baery as it might run low giving inaccurate readings

The ioniser does not produce acid water
This water should turn yellow when you tested. Acid water with a PH of 4 or lower is anbacterial, the dierence between a 2.5 and
a 4 is, the 2.5 up to 3 will kill on contact, a 4 may take 30 seconds to kill the bacteria, either way the acid water from 4 pH or lower is
amazing for the skin.
If you are having problems then follow the steps below:
1. Water Flow rate is too fast
If the water ow is too fast you will not get the expected result in pH. The water ow should be as follows:
o Miracle model: max eecve ow rate is 2 litres per min i.e. 1 litre in 30 seconds
o VS – 70 model: max eecve ow rate is 1.5 litres per min. i.e. litre in 40 seconds
You can test this by ming how long it takes to ll a 1 litre water jug. If you need to adjust it - turn down ow rate on your water tap to
50% of current level
2. The water is contaminated with high levels of iron
• You should contact your local water board to request a check on iron levels
• In order to get acidic water the excess iron has to be removed from the water
• The C3 pre-lter can handle some iron, but not extremely high levels of iron
• If you have extremely high iron levels then please contact customer services
My Vs-70 screen goes crazy with Chinese words and other weird pictures.
Unplug the main power cord for 15 seconds and re-plug.
My machine is making a long beep sound, what should I do?
The beeping sound is the result of the machine being bumped or jostled. It needs to be unplugged and plugged back in. This will
resolve the immediate issue of the beep. To keep it from happening again, make sure that your water ionizer is not dislodged (especially
when you are under the sink).

Ioniser is producing water with changing pH levels (variation between e.g. 9, 9.5, 8.5, etc)
The levels of pH and ORP are all dependent on the source water going into the machine. It is a good idea to test your tap water for a
few days to see if you have daily uctuaons in your tap water.
It is actually a very good thing if you have slight variaons in the output. The ioniser is reproducing the clean, alkaline, anoxidant
water that would have been produced by nature thousands of years ago. The qualies then were produced from pure rain water
rushing over waterfalls and river beds. In the same way as an apple doesn’t contain exactly the same nutrients in each one, the water
we would have consumed would have had natural variaons.
Our bodies have evolved to respond very well to these variaons. Slight variaons in the output of the ioniser are therefore much
closer to nature and work very well with our bodies. Obviously if the ioniser is varying by larger amounts i.e. from 9 to 8 rather than 9.5
to 9.2 etc. then you would need to let us know.
Why is my water white or cloudy?
The cloudiness is from the Calcium Carbonate parcles. If your water is on the hard side, then it usually carries a lot of dissolved calcium
that is evenly dispersed in the water and is invisible. When this water goes through your ionizer a strong negave charge or ORP (ideal
to help your body absorb the water) is created. In basic terms, this charge makes the calcium parcles grab onto other calcium parcles
so that they are no longer evenly dispersed. These clumps are seen either oang in the water or scking to the surface of your
container. Rest assured that you are geng a very high level of very absorbable calcium in your ionized water. If the appearance bothers
you, reduce the level of pH and this will usually reduce the amount you are seeing in the water.
My touch screen ionizer won’t turn on.
Most oen, this is due to having wet hands. The touch screen can’t sense your touch if your hands are wet. Dry your hands and the
ionizer should turn on. If that doesn’t work, clean and dry the touch screen, as water/dirt can stop it working. If it sll doesn’t work,
please contact us.
My urine pH isn’t changing.
Doctors say it will take 6-8 months for your urine pH to change. When you are detoxifying your body, the urine pH may temporarily
become more acidic.

Which spout does the acid water come from?
When using the “acidic” setting, the water flow will reverse and mild acid water will come from the main flexible spout.
During the cleaning cycle the streams of water reverse and acid water is coming from the main fexible spout.
Is there a cleaning procedure I should do after my machine has reached its second year?
Yes, please read the cleaning instrucons on page 10.
How do I unlock a Chanson ionizer
If the ionizer is in lock mode for all countertop models, no buttons will function.
With the Miracle Max press and hold LOCK for three seconds. The LOCK indicator in the LCD display lights on with a voice prompt
indicating that the LOCK function is activated. Switching to other water levels is impossible after the LOCK function has been activated.
Press and hold LOCK for three seconds again to cancel the LOCK function.
If the ionizer is in lock mode for the VS-70 dierent buons and selecons will sll work but you cannot change pH level. To unlock VS-
70 press menu buon and if you do not see the word “lock” on the screen then press the plus buon unl you see lock, then press “ok”
you should hear a voice say “pH unlocked”. To lock the VS70 onto a certain ph level rst turn ionizer on to the level you want it locked
to, then press menu buon, then press plus buon unl you see the “lock” opon and press “ok”.
The Chanson Miracle Max and VS-70 upgraded models deliver acid water from the main spout on both acid menu settings
allowing sanitation of the alkaline pathway and enhanced convenience.

Cleaning Instructions
General Usage Guide for all Chanson Ionisers
Chanson C3 PPPPpre-filter Instructions
Most of us make our strong water and just turn the machine off.
This allows the concentrated calcium to sit and settle inside the ionizer plate cell.
This will dramatically increase calcium build-up in the plate cell.
When making strong alkaline or acid water there is a major concentration of calcium
happening.
There is an easy fix for this situation that will prove to lengthen the time between cleanings
needed. Simply switch to "purified" mode after making strong water and flush for 15
seconds.Many of the ionizers we have seen that have premature calcium build-up inside
are only because of this reason.
Flush pre filter without attaching to the ionizer.
Flush for 10 minutes then let it rest for 10 minutes. Then flush again for 5 minutes.
Failure to flush your pre filter before attaching the ionizer will result in
shortened life and effectiveness of the ionizer.
This then releases a door that pulls out. Unscrew the top (filter cap) from the filter cup.
The filter cartridge in located inside.
2. Remove filter cartridge from filter cup.
(Make sure you have the flat clear disc removed from inside the
filter cup or from the top of filter cartridge)
3. Remove water from inside the filter cup by tipping it out.
4. Warm 240ml / 8 fluid ounces of water. Warm only not hot
5. Mix 3 sachets of citric acid powder into the water and stir until dissolved
6. Pour citric acid water mixture into filter cup and screw filter cap on. (Do not put cartridge back in)
7. Turn water off and then turn ionizer on to the purified mode for 3-4 seconds only.
8. MUST BE PURIFIED SETTING ONLY!
9. Let soak for 1-3 hours
10. Turn water on to purified setting only for 10 minutes
11. Test water, if desired improvement is not seen then repeat procedure up to 3 times.
12. Re-install filter with flat rubber disc on top.
Citric Acid Details
Contents: Citric Acid Anhydrous 100% (CAS: 77-92-9 EINECS: 201-069-1)
Main hazards: irritating to eyes. If there is contact with the eyes,
bathe the eye with running water for 15 minutes. If eye irritation persists, consult a specialist.
Other hazards: this product has a relatively low toxicity rating and no
handling problems are likely to be encountered providing normal safe practices of hygiene are applied.
Ensure there is sufficient ventilation of the area.
Avoid the formation or spread of dust in the air.
Store in cool and well ventilated area. Keep away from direct sunlight. This should not be used as a food.

Citric Acid Bath Instructions
Please carry out the following instructions every 12 months to prolong
the life of your ioniser.
Further bags of citric acid are available on www.energiseforlife.com.
1. Remove filter cartridge from filter cup: press button on the left side of the ioniser.
This then releases a door that pulls out. Unscrew the top (filter cap) from the filter cup.
The filter cartridge in located inside.
3. Remove water from inside the filter cup by tipping it out.
4. Warm 240ml / 8 fluid ounces of water. Warm only not hot
5. Mix 3 sachets of citric acid powder into the water and stir until dissolved
7. Turn water off and then turn ionizer on to the purified mode for 3-4 seconds only.
8. MUST BE PURIFIED SETTING ONLY!
9. Let soak for 1-3 hours
10. Turn water on to purified setting only for 10 minutes
11. Test water, if desired improvement is not seen then repeat procedure up to 3 times.
12. Re-install filter with flat rubber disc on top.
Citric Acid Details
Contents: Citric Acid Anhydrous 100% (CAS: 77-92-9 EINECS: 201-069-1)
bathe the eye with running water for 15 minutes. If eye irritation persists, consult a specialist.
Other hazards: this product has a relatively low toxicity rating and no
handling problems are likely to be encountered providing normal safe practices of hygiene are applied.
Ensure there is sufficient ventilation of the area.
Avoid the formation or spread of dust in the air.
Store in cool and well ventilated area. Keep away from direct sunlight.
This should not be used as a food.
2. Remove filter cartridge from filter cup. (Make sure you have the flat clear disc removed
from inside the filter cup or from the top of filter cartridge)
6. Pour citric acid water mixture into filter cup and screw filter cap on. (Do not put cartridge
back in)

Main hazards: irritating to eyes. If there is contact with the eyes,
Other hazards: this product has a relatively low toxicity rating and no
bathe the eye with running water for 15 minutes. If eye irritation persists,
consult a specialist.
handling problems are likely to be encountered providing normal safe practices of
hygiene are applied.
Store in cool and well ventilated area. Keep away from direct sunlight. This should not
be used as a food.
Ensure there is sufficient ventilation of the area. Avoid the formation or spread of
dust in the air.

returns
Energise (UK) Limited UK Return Policy for Chanson Water Ionizers
We value our customers and are very grateful for referrals. This is why we promote such a generous return policy and why we can do
with condence based on years of growth and happy tesmonials. Products purchased directly from us may be returned according to
the condions stated below. This returns policy is only relevant where you are purchasing goods as a consumer on our standard terms
and conditions. Our sales conditions can be found on our website or by contacting customer services on 01604 670 820.
We do not accept returns purchased from our authorised re-sellers. If you have purchased the product from an authorised re-seller
please contact them directly. Products that have been purchased directly from an authorised re-seller are subject to the return policies
of the reseller.
All costs incurred regarding packaging and return shipping are to be the responsibility of the customer. We strongly request that you
cerfy all shipments and obtain a tracking number, as we are not responsible for shipments unl acceptance and arrival at our oces.
Please phone [phone] for a “Returns Number” and “Returns Form” before returning any product. All Ionizers are to be returned
within 10 days of receiving the “Returns Number”.
In addion to your rights to return the product in accordance with our standard terms and condions we oer the following to
consumers:
60 Day Money Back Guarantee
We invite you to try out our ionisers and enjoy the benets for up to 60 days. We are so sure that you will be sased with your
Chanson Ionizer that we oer you a 60-day money back guarantee. If at any me in the rst 60 days you wish to return your unit,
it must be returned in an “as new condion” and in its original packing and we will give you a full refund, less 10% restocking fees.
Shipping fees in this case are non-refundable and are to be the sole responsibility of the customer. Any shipping cost incurred when
providing free shipping will also be deducted.

“As new condion” means the ionizer is not scratched, damaged or broken in any way and is returned with all the hoses, connectors,
parts, manuals and DVD’s etc. The box must be kept in very good condition, retain the 2 blue inlet protectors and the see-thru ionizer
All Ionizers shipped in the UK require an adult signature to be provided upon delivery. Energise UK Limited is NOT responsible for lost or
stolen packages. If the post oce or delivery conrmaon shows that your package was delivered, please contact your local post oce
or delivery service. An opon to purchase delivery insurance is oered if this is a concern.
Energise UK Limited cannot be responsible for any delay in the delivery of packages, or for any delay caused by customs inspecon of
Internaonal orders.
Return Policy for Replacement lters, Pre-lters and Ionizers
We sell only the highest quality lters and inspect every batch in our facility. Subject to your rights pursuant to our standard terms
and condions and this Returns Policy all lter and Ionizer sales are nal. We will only issue a refund in respect of a defecve lter or
Ionizer if you nofy us of the defect within a reasonable me. We consider a reasonable me to be within 10 days of delivery. Aer
this me we will either repair or replace the lter in accordance with the manufacturer’s warranty. If a lter is damaged in shipping we
will send a replacement if you nofy us within 10 days of delivery. The damaged lter must be returned to us within 10 business days
of receiving your replacement lter otherwise we reserve the right to invoice you for the price of the unreturned lter. Your legal rights
are not aected by this Returns Policy. Please contact your local Cizens Advice Bureau if you require further informaon regarding
your legal rights.
Important
No return can be accepted without our prior authorisation. Please phone [phone] for a “Returns Number” before returning any
products to us. For your protecon, we will not accept any shipments without a valid “Returns Number” clearly labelled on the outside
of the box and the “Returns Form” completely lled out and placed inside the box. This is to avoid not knowing whom to credit a return
to.
We will nofy you of your refund once we have processed the returned item. You can expect a refund to be sent within 2 business days
of our receipt of your return but this is an esmate only.
hose inlet protector, leave the plastic protective sheet on the ionizer face and DO NOT adjust the TDS value above 14 in the ionizer settings.