Chauvet Amhaze II User manual

User Manual

Edition Notes
Amhaze™ II User Manual Rev. 1
Edition Notes
The Amhaze™ II User Manual Rev. 1 covers the description, safety precautions,
installation, programming, operation, and maintenance of the Amhaze™ II. CHAUVET®
released this edition of the Amhaze™ II User Manual in November 2013.
Trademarks
CHAUVET® is a registered trademark of CHAUVET & Sons Inc. (d/b/a CHAUVET® or
Chauvet). The CHAUVET® logo in its entirety including the CHAUVET® name and
the
dotted triangle, and all other trademarks in this manual pertaining to services, products,
or marketing statements are owned or licensed by CHAUVET®. Any other
product
names, logos, brands, company names, and other trademarks featured or referred to
within this document are the property of their respective trademark holders.
Copyright Notice
CHAUVET® owns the content of this User Manual in its entirety, including but not limited
to pictures, logos, trademarks, and resources.
© Copyright 2013 CHAUVET®. All rights reserved.
Electronically published by CHAUVET® in the United States of America.
Manual Use
CHAUVET® authorizes its customers to download and print this manual for professional
information purposes only. CHAUVET® expressly prohibits the u
sage, copy, storage,
distribution, modification, or printing of this manual or its content for any other purpose
without written consent from CHAUVET®.
Document Printing
For better results, print this document in color, on letter size paper (8.5 x 11 in), double-
sided. If using A4 paper (210 x 297 mm), configure your printer to scale the content
accordingly.
Intended Audience
Any person in charge of installing, operating, and/or maintaining this product should
completely read through the guide that shipped with the product, as well as this manual,
before installing, operating, or maintaining this product.
Disclaimer
CHAUVET® believes that the information contained in this manual is accurate in all
respects. However, CHAUVET® assumes no responsibility for any errors or omissions
in this document. CHAUVET® reserves the right to revise and make changes to the
content of this document without obligation that CHAUVET®
notify any person or
company of such revision or changes. This does not in any way constitute a
commitment by CHAUVET® to make such changes. CHAUVET® may issue a revision
of this manual or a new edition to incorporate such changes.
Document Revision
The Amhaze™ II User Manual Rev. 1 is the first edition of this manual. Go to
www.chauvetpro.com for the latest version.
Author Date Editor Date
A. Leon
11/11/13
D. Couppe
11/11/13

Table of Contents
Amhaze™ II User Manual Rev. 1 -i-
Table of Contents
1. Before You Begin......................................................................................................................................1
What is Included ...........................................................................................................................................................1
Claims..........................................................................................................................................................................................1
Manual Conventions ....................................................................................................................................................................1
Symbols.......................................................................................................................................................................................1
Product at a Glance......................................................................................................................................................2
Safety Notes .................................................................................................................................................................2
Personal Safety............................................................................................................................................................................2
Mounting and Rigging..................................................................................................................................................................2
Power and Wiring.........................................................................................................................................................................2
Operation.....................................................................................................................................................................................2
2. Introduction...............................................................................................................................................3
Description....................................................................................................................................................................3
Features........................................................................................................................................................................3
Overview.......................................................................................................................................................................4
Dimensions...................................................................................................................................................................5
3. Setup..........................................................................................................................................................6
AC Power......................................................................................................................................................................6
AC Plug........................................................................................................................................................................................6
Resetting the Breaker ..................................................................................................................................................................6
DMX Linking..................................................................................................................................................................6
DMX Modes .................................................................................................................................................................................6
Mounting.......................................................................................................................................................................7
Orientation ...................................................................................................................................................................................7
Rigging.........................................................................................................................................................................................7
4. Operation...................................................................................................................................................8
Control Panel Description.............................................................................................................................................8
Control Options.............................................................................................................................................................8
Programming ................................................................................................................................................................8
Preparing for Operation................................................................................................................................................................8
Startup .........................................................................................................................................................................................8
Menu Map.....................................................................................................................................................................9
DMX Values................................................................................................................................................................10
Configuration (DMX)...................................................................................................................................................10
Starting Address.........................................................................................................................................................................10
Setting the Output Volume.........................................................................................................................................................10
Setting the Fan Speed ...............................................................................................................................................................10
Timer Mode................................................................................................................................................................................11
Manual Mode .............................................................................................................................................................................11
Timer Mode Parameters ............................................................................................................................................................11
Activating the Fluid Sensor ........................................................................................................................................................11

Table of Contents
-ii- Amhaze™ II User Manual Rev. 1
5. Technical Information.............................................................................................................................12
Hazer Maintenance.....................................................................................................................................................12
Storage .......................................................................................................................................................................12
Technical Specifications .............................................................................................................................................13
Returns .......................................................................................................................................................................14
Contact Us..................................................................................................................................................................14

Before You Begin
Amhaze™ II User Manual Rev. 1 -1-
1. Before You Begin
What is Included
•Amhaze™ II
•Neutrik® powerCON® power cord
•Warranty Card
•
Quick Reference Guide
Claims
Carefully unpack the product immediately and check the box to make sure all the parts
are in the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from
shipping or show signs of mishandling,
notify the carrier immediately, not CHAUVET®.
Failure to report damage to the carrier immediately may invalidate your claim. In
addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related t
o shipping,
or concealed damage, file a claim with CHAUVET® within 7 days of delivery.
Manual Conventions
Convention
Meaning
1–512
A range of values in the text
50/60
A set of mutually exclusive values in the text
<SET>
A button on the product’s control panel
Settings
A product function or a menu option
MENU>Settings
A sequence of menu options
1–10
A range of menu values from which to choose in a menu
Yes/No
A set of two mutually exclusive menu options in a menu
ON
A unique value to be entered or selected in a menu
Symbols
Symbols Meaning
Critical installation, configuration, or operation information.
Failure to comply with this information may cause the product not
to work, damage third-party equipment, or cause harm to the
operator.
Important installation or configuration information. Failure to
comply with this information may keep the product from working.
Useful information.
The term “DMX” used throughout this manual refers to the USITT DMX512-A
digital data transmission protocol.

Before You Begin
-2- Amhaze™ II User Manual Rev. 1
Product at a Glance
Use on Dimmer
x
Auto Programs
x
Outdoor Use
x
Fixed Voltage (120 V or 230 V)
P
Sound-Active
x
Circuit Breaker
P
DMX
P
User-Serviceable
x
Master/Slave
x
Safety Notes
Read all the following Safety Notes before working with this product. These notes include
important information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in
this User Manual will only apply to properly trained CHAUVET® certified
technicians. Do not open the housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this
product.
Personal Safety
•Always connect this product to a grounded circuit to avoid the risk of electrocution.
•Always disconnect this product from its power source before servicing.
•Do not touch this product’s housing during operation because it may be very hot.
•Do not drink or become in contact with the haze fluid. If you do, call your local
emergency service (911 in the US) for help.
Mounting and
Rigging •This product is not intended for permanent installation.
•This product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose this product to rain or moisture.
•Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from
adjacent surfaces.
•Make sure there are no flammable materials close to this product while it is operating.
•When mounting this product overhead, always secure to a fastening device using a
safety cable.
•Do not mount the product on a flammable surface (linoleum, carpet, wood, paper,
carton, plastic, etc.).
Power and Wiring
•Make sure the power cord is not crimped or damaged.
•Always make sure you are connecting this product to the proper voltage in accordance
with the specifications in this manual or on the product’s specification label.
•Never connect this product to a dimmer pack or rheostat.
•
Never disconnect this product by pulling or tugging on the power cable.
Operation
•Do not operate this product if you see damage to the housing, fluid tank, or cables.
Have the damaged parts replaced by an authorized technician at once.
•Be sure that no ventilation slots on the product’s housing are blocked.
•Never carry the product from the power cord or any moving part. Always use the
handles.
•The haze exits the nozzle at a very high temperature. Keep a minimum distance of
6.5 ft (2 m) from the nozzle to the nearest object.
•The product’s nozzle is very hot during operation and it remains hot for a long time
after operation has stopped.
•The maximum ambient temperature is 104 °F (40 °C). Do not operate this product at a
higher temperature.
•In the event of a serious operating problem, stop using this product immediately!
•Do not add perfume, alcohol, gasoline, or any other flammables to the haze fluid.
•Use CHAUVET® water-based Premium Haze Fluid (PHF) and High Performance
Haze Fluid (HFG).
In the unlikely event that your CHAUVET® product may require service, contact
CHAUVET® Technical Support.

Introduction
Amhaze™ II User Manual Rev. 1 -3-
2. Introduction
Description
The Amhaze™ II is a professional water-based haze machine. Adjustable via DMX or
the LCD screen, you can achieve continuous variable haze output and blower speed.
Vent accessory allows directional control of haze flow. The hazer is tour-
ready with a
rugged road case and an M13 threaded rigging
insert. It works with a variety of different
water-based haze fluid types for added versatility, including Premium Haze Fluid (PHF)
and High Performance Haze Fluid(HFG) available from CHAUVET®.
Features
•Water-based haze machine
•Operating mode:
•2-channel: fan speed and haze output volume
•Directional haze flow
•
3- and 5-pin XLR data input and output connectors

Introduction
-4- Amhaze™ II User Manual Rev. 1
Overview
Rear View
powerCON®
Input
Menu Buttons
3- and 5-pin DMX In
3- and 5-pin DMX Out
Display
Breaker Reset
Button
Vent for
Directional
Flow
Haze Fluid
Tank
Moveable
Haze Guide

Introduction
Amhaze™ II User Manual Rev. 1 -5-
Dimensions
Side View
Top
View
8 in
203 mm
24.7 in
627 mm

Setup
-6- Amhaze™ II User Manual Rev. 1
3. Setup
AC Power
The Amhaze™ II has a fixed power supply that works with an input voltage of either 120
VAC, 60 Hz or 230 VAC, 50 Hz, depending on the specific model
. To determine the
power requirements for each Amhaze™ II
, refer to the label affixed to the product. You
can also refer to the Technical Specifications chart in this manual.
The listed current rating indicates the maximum current draw during normal operation.
For more information, you may download Sizing Circuit Breakers from the CHAUVET
®
website www.chauvetpro.com.
Always connect this product to a protected circuit with an appropriate electrical
ground to avoid the risk of electrocution or fire.
Never connect this product to a rheostat (variable resistor) or dimmer circuit, even
if the rheostat or dimmer channel serves only as a 0 to 100% switch.
AC Plug
The Amhaze™ II comes with a power input cord terminated with a Neutrik® powerCON®
A connector on one end and an Edison plug on the other end (U.S. market). If the power
inpu
t cord that came with your product has no plug, or if you need to change the Edison
plug, use the table below to wire the new plug to the power input cord.
Connection Wire (U.S.) Wire (Europe) Screw Color
AC Live
Black
Brown
Yellow or Brass
AC Neutral
White
Blue
Silver
AC Ground
Green/Yellow
Green/Yellow
Green
Resetting the Breaker
The Amhaze™ II uses a resettable circuit breaker. Follow the instructions below to reset.
Disconnect the product from the power before resetting the breaker.
This product is equipped with a resettable circuit breaker. If the breaker trips, all sections
of this product will lose power.
1. Disconnect the hazer from power.
2. Allow the hazer to cool for 15 minutes.
3. After 15 minutes, try to reset the breaker by pressing the button until it latches in the
operation position.
4. Connect the hazer to power and continue using as recommended.
If the breaker does not reset (the breaker button will not remain latched), contact
CHAUVET® immediately.
DMX Linking
You can link the Amhaze™ II to a DMX controller using a standard DMX serial
connection. If using other DMX-compatible products with the Amhaze™ II
, you can
control each individually with a single DMX controller.
DMX Modes
The Amhaze™ II uses the standard DMX data connection for its 2-channel DMX mode.
•Refer to the Introduction chapter for a brief description of this mode.
•Refer to the Operation chapter to learn how to configure the Amhaze™ II to work in
this mode.
•The DMX Values section provides you with detailed information regarding the DMX
mode.
If you are not familiar with or need more information about DMX standards or the
DMX cables needed to link this product to a DMX controller, download the
DMX
Primer from the CHAUVET® website: www.chauvetpro.com.

Setup
Amhaze™ II User Manual Rev. 1 -7-
Mounting
Before mounting this product, read and follow the Safety Notes.
Orientation
Always mount this product in a safe position. The Amhaze™ II may be mounted in any
position; however, make sure there is adequate room for ventilation
, configuration, and
maintenance.
Rigging
CHAUVET® recommends using the following general guidelines when mounting this
product.
•When selecting an installation location, consider easy access to this product for
operation, programming adjustments, and routine maintenance.
•Make sure to mount this product away from any flammable material as indicated in the
Safety Notes.
•Never mount in places where rain, high humidity, extreme temperature changes, or
restricted ventilation may affect the product.
•If hanging this product, make sure that the mounting location can support the product’s
weight. See the Technical Specifications for the weight-bearing requirements of this
product.
•
When hanging this product, always secure to a fastening device using a safety cable.
Procedure
The Amhaze™ II has a threaded mounting hole, size M13, at the top of the hazer. This
mounting hole is appropriate for use with a mounting clamp.
You must supply your own
mounting clamps, so be sure the clamp is capable of supporting the weight of this product.
Mounting Diagram
Handles (x 5)
Overhead
Mounting
Mounting Clamp
(works with CLP-15 or
CLP-15N clamp from
CHAUVET®)
Safety Cable
(works with CH-05 cable
from CHAUVET®)
Floor Mounting
Threaded Mounting Hole
Size M13
Rubber Feet (x4)
for floor mounting

Operation
-8- Amhaze™ II User Manual Rev. 1
4. Operation
Control Panel
Description
Button Function
<FUNCTION>
Enters the programming mode
<VOLUME>
Controls the haze pump to modify the output volume
<TIMER>
Starts the timer controlled operation
<MANUAL> Allows momentary haze output for as long as the button is held
down
<UP>
Scrolls up the list of menu options or increases the numeric value
when in a function
<DOWN>
Scrolls down the list of menu options or decreases the numeric
value when in a function
Control Options
You can set the starting address of the Amhaze™ II in the 001–512 DMX range. This
enables control of up to 256 products in its 2-channel mode.
Programming
Refer to the Menu Map for a description of your programming options. The menu map
shows the main level and a variable number of programming levels for each option.
Preparing for
Operation
To prepare the Amhaze™ II for operation, perform the following steps.
1. Open the flight case.
2. Withdraw the fluid tank from its compartment and remove its cap.
3. Verify that the two plastic hoses attached to the cap are in place and in good
condition.
4. Pour CHAUVET® (PHF or HFG) haze fluid into the tank and replace the cap.
5. Put the tank back into its compartment in the hazer.
6. Make sure the plastic hose entering the hazer from the fluid tank cap is not bent or
kinked.
7. To direct the haze up or down, pull the haze guide from the front panel of the haze
machine and reinstall it in the desired position.
8. Connect the hazer to power and Warming Up shows on the display during the
heating-up process. After approx. 2 minutes, the display changes to Ready To Haze
when the machine is ready to output haze.
In any of the operation modes, the display must show Ready To Haze to output
haze.
Startup
The Amhaze™ II does not have an On/Off switch. As soon as you connect the
Amhaze™ II to power, it will start operating.
To start up the Amhaze™ II, do the following:
Prepare for operation, as described in Preparing for Operation.1. Press <VOLUME>.2. Adjust haze output volume by using <UP> or <DOWN>.3.
Repeat the startup procedure after transporting the Amhaze™ II or after refilling
with haze fluid.

Operation
Amhaze™ II User Manual Rev. 1 -9-
Menu Map
Functions Menu
(Press <FUNCTION> to Navigate)
Interval Set
1s–200s(seconds)
Duration Set
1s–200s(seconds)
Timer Out
1%–100%
Volume Out
1%–100%
Fan Speed
OFF, 1%–100%
DMX512 Add.
1–512
Fluid Sensor
ON/OFF
Use <UP> or <DOWN> to change settings

Operation
-10- Amhaze™ II User Manual Rev. 1
DMX Values
2 Channels
Channel Function Value Percent/Setting
1 Fan Volume
000 ó005
006 ó255
No output
20–100%
2 Output Volume
000
ó
005
006 ó255
No output
2–100%
Configuration
(DMX)
Set the product in DMX mode to control with a DMX controller.
1. Connect the product to power.
2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
Starting Address
When selecting a starting DMX address, always consider the number of DMX channels
the DMX mode uses. If you choose a starting address that is too high, you could restrict
the access to some of the product’s channels.
The Amhaze™ II uses up to 2 DMX channels in its DMX mode, which defines the highest
configurable address to 511.
If unfamiliar with DMX, download the DMX Primer from www.chauvetpro.com.
To select the starting address, do the following:
1. Press <FUNCTION> repeatedly until DMX512 Add. shows on the display.
2. Use <UP> or <DOWN> to select the starting address 1–512.
Make sure that the starting addresses on the various products do not overlap due
to the new personality setting.
Setting the Output
Volume
To adjust the volume of the haze output, do the following.
Press <FUNCTION> repeatedly until Volume Out shows on the display.1. Use <UP> or <DOWN> to select the desired percent output volume (1%–100%).2. Press <VOLUME> to initiate this output.3. Press <VOLUME> again to trigger the haze output with this output volume setting.4.
After turning off the Amhaze™ II, this output volume setting will remain in its
memory. To change the output volume for subsequent operation of the
Amhaze™ II, simply repeat the steps above.
Setting the Fan Speed
To adjust the fan speed for the haze output, do the following.
Press <FUNCTION> repeatedly until Fan Speed shows on the display.1. Use <UP> or <DOWN> to select the desired percent total speed (1%–100%) or OFF.
2.

Operation
Amhaze™ II User Manual Rev. 1 -11-
Timer Mode
When in Timer mode, the Amhaze™ II will produce haze in pre-
configured time intervals
defined by the Interval Set and Duration Set
menu options. In addition, the output
volume during Timer mode is set by the Timer Out menu option. See the Timer Mode
Parameters section for details about how to configure these parameters.
To operate in Timer mode, do the following:
Press <TIMER> and the display will show a countdown of the interval timer.1. When the counter reaches zero (0), the Amhaze™ II will start producing haze.2. The haze output duration during Timer mode is set by the Duration Set menu3. option.
The haze output volume during Timer mode is set by the Timer Out menu option.4. This cycle will repeat itself until you press <TIMER>again or until the Amhaze™ II5. runs out of fluid.
Manual Mode
In the Manual mode, the Amhaze™ II will output haze for as long as <MANUAL> remains
pressed. The output volume will be at 100% full haze output.
To operate in Manual mode, do the following:
1. Press <MANUAL>.
2. This mode will continue until you release <MANUAL>or until the Amhaze™ II runs
out of fluid.
Timer Mode
Parameters
These parameters determine the intervals and output volume for the Amhaze™ II while in
Timer mode.
To configure these parameters do the following.
Press <FUNCTION> repeatedly until Interval Set shows on the display.1. Use <UP> or <DOWN>to select the time in seconds (1s–200s) between haze2. output.
Press <FUNCTION> repeatedly until Duration Set shows on the display.3. Use <UP> or <DOWN>to select the time in seconds (1s–200s) for the duration of4. the haze output.
Press <FUNCTION> repeatedly until Timer Out shows on the display.5. Use <UP> or <DOWN>to set the haze output volume (1%–100%).6.
Activating the Fluid
Sensor
The Amhaze™ II has a fluid sensor that can detect when the amount of haze fluid in the
haze fluid tank has reached a low level.
To activate the fluid sensor, do the following.
Press <FUNCTION> repeatedly until Fluid Sensor shows on the display.1. Use <UP> or <DOWN>to select ON.2. Note: Selecting OFF turns off the fluid sensor.
While operating the Amhaze™ II, make sure there is adequate haze fluid in the
machine to prevent pump and heater damage. You can check
the fluid level in the
tank visually or by activating the fluid sensor. When the fluid level becomes low,
simply add more fluid to continue using the Amhaze™ II.

Technical Information
-12- Amhaze™ II User Manual Rev. 1
5. Technical Information
Hazer Maintenance
Do not allow the haze machine to become clogged
. After every 40 hours of continuous
operation, use CHAUVET® Fog Cleaner Quart (FCQ)
through the system to prevent the
accumulation of particulate matter in the heating element.
The recommended cleaning procedure is as follows.
1. Unplug the product from power.
2. Empty all haze fluid from the machine.
3. Add cleaning solution to the tank.
4. Connect the product to power and allow it to warm up.
5. Run the unit in a well-ventilated area until the tank is almost empty. Do not allow
the pump to run dry.
6. Refill with haze fluid to continue using the hazer. Run the machine briefly to clear
any cleaning solution from the pump and heater.
FCQ (Fog Cleaner Quart) was specifically developed by CHAUVET® to clean your
Amhaze™ II. Make sure you use FCQ regularly to increase the life of your hazer.
Do not spin the fans using compressed air because you could damage the hazer.
Storage
Before storing the hazer, run FCQ through the system as described
in the cleaning
procedure above; however, only follow steps 1 through 5. Do not refill the tank
with
hazer fluid if storing the hazer. Cleaning the system prior to storage
will help prevent any
particles from condensing inside the pump or heater while not in use.
Test-run your Amhaze™ II on a monthly basis to achieve the best performance.

Technical Information
Amhaze™ II User Manual Rev. 1 -13-
Technical Specifications
Dimensions and
Weight
Length Width Height Weight
21.5 in (546 mm)
24.7 in (627 mm)
8 in (203 mm)
41.2 lb (18.7 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Model-specific
120 VAC, 60 Hz
or 230 VAC, 50 Hz
Fixed
Parameter 120 V, 60 Hz 230 V, 50 Hz
Consumption
760 W
250 W
Operating current
6.3 A
5 A
Breaker
8 A
8 A
Power U.S./Worldwide Europe
Power input connector
Neutrik® powerCON® A
Neutrik® powerCON® A
Power cord plug
Edison (U.S.)
Local plug
Operation/Capacity/
Consumption Heat-up Time Tank Capacity Fluid Consumption
2 min
0.92 gal (3.5 l)
18 ml/min
Misc.
Output
3,500 cfm
Thermal
Max. External Temperature Cooling System
104 °F (40 °C)
Fan-Assisted Convection
DMX
I/O Connectors Connector Type Channel Range
3- and 5-pin XLR
Sockets
2
Ordering
Product Name
Item Code
UPC Number
Amhaze™ II (120 V)
05070742
781462210908
Amhaze™ II (230 V)
05070743
781462210915

Returns
You must send the product prepaid, in the original box, and with the original packing and
accessories. CHAUVET® will not issue call tags.
Call CHAUVET®
and request a Return Merchandise Authorization (RMA) number
before shipping the product. Be prepared to provide the model number, serial number,
and a brief description of the cause(s) for the return.
Clearly label the package with an RMA number. CHAUVET®
will refuse any product
returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number, include the following information on a piece
of paper inside the box:
•Your name
•Your address
•Your phone number
•RMA number
•A brief description of the problem(s)
Be sure to pack the product
properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. FedEx packing or double-boxing
is
recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
Contact Us
WORLD HEADQUARTERS - CHAUVET®
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]
Toll free: [phone]
Technical Support
Voice: [phone] (Press 4)
Fax: [phone]
Email: t[email protected]om
World Wide Web www.chauvetlighting.com
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]
Fax: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvetlighting.co.uk
MEXICO - CHAUVET® Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: [phone]
Technical Support
Email: s[email protected]om.mx
World Wide Web www.chauvet.com.mx
Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their instructions to request
support or to return a product. Visit our website for contact details.