Chevrolet Impala Police 2012 User manual

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Chevrolet Impala Police Package - 2012
2012 Chevrolet Impala Police Package M
Keys, Doors, and
Windows .................... 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Seats and Restraints . . . . . . . . . 3-1
Airbag System . . . . . . . . . . . . . . . . . 3-1
Instruments and Controls . . . . 5-1
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-2
Information Displays . . . . . . . . . . . 5-4
Vehicle Messages . . . . . . . . . . . . . 5-4
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-1
Starting and Operating . . . . . . . . . 9-1
Ride Control Systems . . . . . . . . . . 9-2
Towing.........................9-5
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
Vehicle Checks . . . . . . . . . . . . . . . 10-1
Wheels and Tires . . . . . . . . . . . . . 10-1
Service and Maintenance . . . 11-1
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-2
Special Equipment
Options . . . . . . . . . . . . . . . . . . . . . 15-1
SEO Standard Options . . . . . . . 15-2
SEO Available Options . . . . . . 15-11
Index ..................... i-1

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Chevrolet Impala Police Package - 2012
ii Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.
The information in this manual
supplements the owner manual.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited”for
Chevrolet Motor Division wherever
it appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 20864991 A First Printing ©2011 General Motors LLC. All Rights Reserved.

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Chevrolet Impala Police Package - 2012
Introduction iii
Using this Supplement
This supplement contains
information specific to the unique
components of the vehicle. It does
not explain everything you need to
know about the vehicle. Read this
supplement along with the owner
manual to learn about the vehicle's
features and controls.
Index
A good place to look for what you
need is the Index in back of this
supplement. It is an alphabetical list
of what is in the supplement, and
the page number where you will
find it.

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Chevrolet Impala Police Package - 2012
iv Introduction
2NOTES

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Chevrolet Impala Police Package - 2012
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Specific Cylinder Unit for
Single Key - Random Code
System . . . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks
Specific Cylinder Unit for
Single Key - Random
Code System
If the vehicles are equipped with
one of these options, the entire fleet
of vehicle locks can be operated
with one key.
.SEO 6E2-Specific Fleet
Key Code
.SEO 6E8-Specific Fleet
Key Code
The vehicle will be equipped with a
standard production random key
code if one of the optional fleet
codes was not ordered.
For specific key code information,
contact your dealer.
The vehicle will be equipped with a
key cylinder in the ignition lock, the
driver door, and trunk lid. Remote
keyless entry (RKE) is a standard
feature and operates all other doors
and the trunk lid. Six additional RKE
transmitters may have been ordered
with your vehicle. See your dealer
for additional information regarding
availability of more RKE units for the
vehicle.
The RKE transmitter for the police
vehicle has the vehicle locator/panic
alarm button disabled. The horn will
not sound and the exterior lights
will not flash when the button is
pressed.

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Chevrolet Impala Police Package - 2012
2-2 Keys, Doors, and Windows
Remote Keyless Entry
Transmitter Programming –
SEO AMF
Do not operate or program the
transmitters in the vicinity of other
vehicles that are in the keyless
entry program mode. This prevents
the programming of the transmitters
to the incorrect vehicle.
Up to eight transmitters may be
programmed to the RKE on police
package equipped vehicles.
The first four transmitters are given
the position of #1 - #4 in the RKE.
Any further transmitters will also be
assigned to position #4.
Verify that the proper transmitters
are learned to the vehicle. Do not
learn a transmitter with a remote
start button to a vehicle that does
not have remote start.
For the proper procedure to be used
for learning transmitters, see Driver
Information Center (DIC) on
page 5‑4.
Trunk Lid Keylock Cylinder
The vehicle has a keylock cylinder
in the trunk lid.
If the vehicle is equipped with the
theft-deterrent system (Option UA6),
an audible alarm will occur when
the key is used to open the trunk
instead of the remote keyless entry
(key fob). See your dealer to disable
the audible alarm.

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Chevrolet Impala Police Package - 2012
Seats and Restraints 3-1
Seats and
Restraints
Airbag System
Questions and Answers About
Airbags and Specialty Law
Enforcement Vehicles . . . . . . . 3-1
Notices for Customer Installed
Equipment . . . . . . . . . . . . . . . . . . . 3-4
Airbag Deployment
Diagrams . . . . . . . . . . . . . . . . . . . . 3-5
Airbag System
Questions and Answers
About Airbags and
Specialty Law
Enforcement Vehicles
Q: Can equipment such as radar
devices, video cameras, and
radio trees be mounted in a
specialty vehicle equipped
with a right front passenger
frontal airbag?
A: Yes, but care must be taken
to properly mount the
equipment outside of the
airbag “deployment zone.”
Q: What is the airbag
“deployment zone”?
A: The term “deployment zone”
describes the space an airbag
takes up when fully inflated.
Airbags need room to work
properly, and anything in the
“deployment zone” — such
as improperly mounted
equipment —can greatly affect
the performance of the airbag.

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Chevrolet Impala Police Package - 2012
3-2 Seats and Restraints
{WARNING
Airbags inflate with great force,
faster than the blink of an eye.
No objects, such as shotguns,
should be placed over or near
the airbag covers. Equipment
mounted too close to an inflating
airbag could break and become a
dangerous projectile in a crash,
causing injury to the vehicle's
occupants. Also, an object too
close to an inflating airbag could
prevent the airbag from operating
properly. If this ever happens,
the airbag would not be able to
protect occupants the way it was
designed to. To help prevent
injury and to allow the airbag to
perform as it was designed, do
not mount equipment inside the
airbag deployment zone.
Q: How can I identify the airbag
“deployment zone”in my
vehicle?
A: See Airbag Deployment
Diagrams on page 3‑5for more
information. The diagrams
provide the approximate
dimensions of the “deployment
zones”for your specialty vehicle.
Before doing any service work,
including the installation of any
equipment, consult the
appropriate service manual.
Q: Is it possible to shield
equipment so it does not
interfere with airbag
deployment?
A: While shielding may protect
certain equipment from being
damaged or dislodged, it may
also negatively affect how an
airbag inflates. Therefore,
we cannot recommend the
placement of any equipment
in the deployment zone,
even when shielding.
Q: Can the installation of push
bumpers on the front end
of the vehicle affect the
deployment of the airbag?
A: General Motors is not aware of
adverse effects during crash
events from the many push
bumpers that have been
installed on GM police vehicles.
Because there are many styles
of push bumpers available with
varying crash characteristics,
installation of push bumpers
may or may not affect
deployment timing of the
airbags. Push bumpers should
be mounted to avoid modifying
the vehicle structure and
interfering with the front airbag
sensors mounted on the upper
radiator support cross member.

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Chevrolet Impala Police Package - 2012
Seats and Restraints 3-3
Two front impact sensors are
installed in GM vehicles. Do not
relocate of disconnect the front
sensors. The location and
orientation of the front sensors
are critical for correct operation
of the airbag system. Avoid
mounting components on or
near the sensors. Push bumper
styles with vertical pushing
members that are in fore-aft
alignment with the front airbag
sensors are not recommended.
Q: Is there anything I might add
to the front or sides of the
vehicle that could keep the
airbags from working
properly?
A: Yes. If you add things that
change your vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Also, the
airbag system may not work
properly if you relocate any of
the airbag sensors. If you have
any questions about this, you
should contact Customer
Assistance before you modify
your vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedures in the
owner manual. See “Customer
Satisfaction Procedure”in the
owner manual Index.
The service manual has information
about the location of the airbag
sensors, sensing and diagnostic
module, and airbag wiring.
See “Service Publications
Ordering Information”in the
owner manual.

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Chevrolet Impala Police Package - 2012
3-4 Seats and Restraints
Notices for Customer
Installed Equipment
Read the following notices before
installing equipment on the specialty
vehicle.
Notice: GM-approved service
procedures must be followed
to remove and reinstall the
instrument panel to the pad in
order to ensure proper airbag
deployment.
Notice: Equipment mounted to
the instrument panel top pad
must not exceed 8.0 lb (3.6 kg).
Notice: In order not to restrict
upward movement of the driver's
side instrument panel top pad
when the airbag deploys,
equipment should be securely
mounted only to the top pad.
Notice: Do not place equipment
on the passenger's side of the
instrument panel top pad because
the edge of it rises when the
airbag deploys.
Notice: Do not mount equipment
on the passenger side of the
instrument panel top pad
deployment zone. Equipment
should not be mounted on or
around the passenger airbag
opening because of a deploying
airbag. To allow the airbag to
perform as it was designed, do
not mount equipment inside the
airbag deployment zone.
Notice: Passenger airbag
contacts inside rearview mirror at
the beginning of deployment.
Video cameras and other small
equipment should be securely
mounted outside the airbag zone.
Notice: The police vehicle has
roof-rail airbags. Do not mount a
security barrier such that the
ends of the barrier or brackets
are within the roof-rail
deployment zones.
Notice: Avoid installing wiring
for roof-rail emergency lighting
or radio antennas that may
restrict the proper deployment
of the roof-rail airbags.
Notice: The police vehicle has
seat‐mounted side impact
airbags for the driver and
passenger front seat positions.
Restricting the cover from
opening prevents proper
deployment of the seat‐mounted
side impact airbag. Do not cover
or restrict the seat‐mounted side
impact airbag cover located on
the outboard side of the seatback.

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Chevrolet Impala Police Package - 2012
Seats and Restraints 3-5
Airbag Deployment Diagrams
Top View of Instrument Panel and Approximate Deployment Area
of the Airbag Zone
A. Shift Selector Arc
B. Driver Side Door
C. Front of Steering Wheel
(In Maximum Downward
Position)
D. Driver Airbag Deployment Zone
E. Driver Centerline
(Also See Side View)
F. Vehicle Centerline
G. Inside Rearview Mirror
H. Passenger Centerline
(Also See Side View)
I. Passenger Airbag
Deployment Zone
J. Approximate Maximum
Dimension of Inflated Airbag
K. Passenger Side Door
L. Rear Edge of Instrument Panel
Top Pad
M. Zone from Instrument Panel Top
to Windshield
See Notices for Customer Installed
Equipment on page 3‑4for more
information.

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Chevrolet Impala Police Package - 2012
3-6 Seats and Restraints
Side View of Driver Side
Airbag Deployment Zone –
Centerline of Driver
A. Driver Airbag Deployment Zone
B. Top of Windshield
C. Front of Steering Wheel
(Maximum Downward Position)
D. Top of Instrument Panel
See Notices for Customer Installed
Equipment on page 3‑4for more
information.
Side View of Passenger Side
Airbag Deployment Zone –
Centerline of Passenger
A. Passenger Airbag
Deployment Zone
B. Top of Windshield
C. Inside Rearview Mirror
D. Top of Instrument Panel
E. Passenger Seat in Foremost
Position
F. Passenger Seat in Rearmost
Position
See Notices for Customer Installed
Equipment on page 3‑4for more
information.

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Chevrolet Impala Police Package - 2012
Seats and Restraints 3-7
Roof Rail and Seat‐mounted Side Impact Airbags Maximum
Deployment Zone –Driver Side Shown, Passenger Side Similar
A. Top of Deployment Zone –
Along Roof Rail at Edge of
Headliner
B. Airbag Inflator Location on
Sail Panel
C. Back of Deployment Zone –
At Rear of Quarter Window
D. Front of Deployment Zone –
At Front of Outside Mirror Patch
E. Forward Airbag Tether Line
F. Seat‐mounted Side Impact
Airbag Deployment Zone
G. Door Handle Front End
H. Groove in Front Door Armrest
I. Pillar Trim
J. Approximate Shape of
Deployed Airbag at
Maximum Size
K. Bottom of Deployment Zone
L. Bottom of Door Windows
See Notices for Customer Installed
Equipment on page 3‑4for more
information.

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Chevrolet Impala Police Package - 2012
3-8 Seats and Restraints
Roof Rail and Seat‐mounted Side Impact Airbags Driver and Passenger
Deployment Zones –View from Rear Seat
A. Edge of Headliner
B. Underside of Headliner
C. Roof Rail Airbag
Deployment Zone
D. Inner Center Pillar Trim
E. Headrest
F. Inner Door Pad
G. Seat Centerline
H. Bottom of Door Windows
I. Seat‐mounted Side Impact
Airbag Deployment Zone –
Front Seat
J. Groove in Front Door Armrest
See Notices for Customer Installed
Equipment on page 3‑4for more
information.

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Chevrolet Impala Police Package - 2012
Instruments and Controls 5-1
Instruments and
Controls
Warning Lights, Gauges, and
Indicators
Instrument Cluster . . . . . . . . . . . . 5-2
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 5-3
Information Displays
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-4
Vehicle Messages
Ride Control System
Messages . . . . . . . . . . . . . . . . . . . 5-4

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Chevrolet Impala Police Package - 2012
5-2 Instruments and Controls
Warning Lights, Gauges, and Indicators
Instrument Cluster
English Certified Cluster, Metric Similar

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Chevrolet Impala Police Package - 2012
Instruments and Controls 5-3
The words CERTIFIED
SPEEDOMETER will flash in the
Driver Information Center (DIC)
display for approximately
two seconds when the engine is
started. The DIC can be set to
display digital vehicle speed while
the vehicle is being driven. See your
owner manual for more information
on the DIC.
Electronic Stability
Control (ESC) Off Light
This light comes on briefly while
starting the engine.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then goes off.
Press and briefly hold the ESC OFF
button to turn off the ESC system;
the ESC OFF light comes on and a
message appears in the Driver
Information Center (DIC).
See Ride Control System Messages
on page 5‑4for more information.
If the TCS/ESC system is off, the
system does not assist in controlling
the vehicle. Turn on the TCS/ESC
system and the indicator light
turns off.
See Traction Control System (TCS)
on page 9‑2, and Electronic Stability
Control (ESC) on page 9‑3for more
information.
Performance Mode
When the ESC OFF button is
pressed, th ESC OFF light comes
on and PERFORMANCE MODE
displays in the DIC.
The traction control system is still
active, but limited to driveline
protection only. ESC is also active,
but is limited to high-speed pursuit
purposes.
See the owner manual for more
information.

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Chevrolet Impala Police Package - 2012
5-4 Instruments and Controls
Information Displays
Driver Information
Center (DIC)
Vehicle Information Menu
Items
T(Vehicle Information): Press
this button to scroll through the
following menu items:
Relearn Remote Key
To access this display, the vehicle
must be in P (Park). This display
allows you to match the Remote
Keyless Entry (RKE) transmitter to
the vehicle. This procedure will
erase all previously learned
transmitters. Therefore, they must
be relearned as additional
transmitters.
To match an RKE transmitter:
1. Press Tuntil PRESS TO
RELEARN REMOTE KEY
displays.
2. Press V. REMOTE KEY
LEARNING ACTIVE is
displayed.
3. Press and hold the lock and
unlock buttons on the first
transmitter at the same time for
about 15 seconds.
A chime will sound indicating
that the transmitter is matched.
4. To match additional transmitters
at this time, repeat Step 3.
Each vehicle can have a
maximum of eight transmitters
matched to it.
5. To exit the programming mode,
you must cycle the key to
LOCK/OFF.
Vehicle Messages
Ride Control System
Messages
PERFORMANCE MODE
This message displays when the
ESC OFF button is pressed once.
See Electronic Stability Control
(ESC) on page 9‑3for more
information.

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Chevrolet Impala Police Package - 2012
Lighting 6-1
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . 6-1
Exterior Lighting
Exterior Lamp Controls
Police Package and Special
Service Package
The following exterior lighting
features apply to vehicles first sold
in the United States.
The vehicle has Daytime Running
Lamps (DRL) and an Automatic
Headlamp System (AHS). The DRL
and AHS can be turned to OFF with
the headlamp switch when the
transmission is in P (Park) and the
engine is at idle. If the engine is not
turned off, the DRL and AHS will
remain OFF when the transmission
is placed in gear. The vehicle may
be driven with the lamps off for one
ignition cycle.
The vehicle may have been built
with SEO 9G8, DRL AND AHS
DISABLE. This feature turns off
DRL and AHS and requires manual
control of the exterior lighting.
See your dealer to restore the DRL
and AHS to normal operation.
For vehicles first sold in Canada,
the DRL and AHS can be turned off
if the transmission is in P (Park).
See the owner manual for more
information.
Special Features
Police Package and Special
Service Package
The following standard features are
disabled in the Police Package and
Special Service Package.
.Entry Lighting and Exit Lighting
.Remote Keyless Entry
Feedback: Horn Beep and
Lamps Flash
.Automatic Door Locking

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Chevrolet Impala Police Package - 2012
6-2 Lighting
2NOTES