Chubb QUELL P3010L User manual

P/N:135986 (Model P3010L), 135987 (Model P3010B), 135988 (Model P3010H)
0311-7211-00
135986 Worry-Free Living Area Photoelectric Smoke Alarm
135987 Worry-Free Bedroom Photoelectric Smoke Alarm
135988 Worry-Free Hallway Photoelectric Smoke Alarm
User Manual
Thank you for purchasing this Quell®Worry-Free smoke alarm. This model is battery
operated and features a non-replaceable, sealed-in battery and SMART HUSHTM
Control to temporarily silence nuisance alarms.
Important: Please take a few minutes to thoroughly read this user manual which should
be saved for future reference and passed on to any subsequent owner.
Your Quell®smoke alarm was designed specifically for use in a residential environment.
It is not designed for use in a recreational vehicle (RV) or boat or in commercial or
industrial premises.
For questions concerning this alarm please call Customer Service on 1800 654 435.
We suggest that you write down the following information for your ease of reference.
This information will be required by Customer Service to provide you with assistance.
Smoke Alarm Model Number:
(located on back of alarm)
Manufacture Date: (located on back of
alarm). It is recommended that this alarm
be replaced ten years from the date of
manufacture.
Date of Purchase:
Place of Purchase:
Quell®is a registered trademark of Chubb Fire & Security Pty Ltd
Copyright © 2016 Chubb Fire & Security Pty Ltd. All rights reserved.
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

CONTENTS
This alarm detects products of combustion using photo-
electric technology. This alarm is acceptable for use in all
residential applications where smoke alarms are required.
After ten (10) years of cumulative power up, this unit will
“chirp” two times every 30 seconds. This is an “opera-
tional end of life” feature which will indicate that it is time
to replace the alarm.
To help identify the date to replace the unit, a label has
been affixed to the side of the alarm. Write the “Replace
by” date (10 years from initial power up) in permanent
marker on the label prior to installing the unit.
Product Features and Specifications:
Temperature: Operating Range: 0°C to 40°C
Humidity: Operating range: up to 93% non-condensing
Audible Alarm: 85+ dB at 3 metres @ 3.4±0.5 KHz pulsing alarm
Smoke Sensor: Photoelectric
1 — WHAT TO DO WHEN THE ALARM SOUNDS (SMOKE
ALARM ACTIVATION)
2 — LIMITATIONS OF SMOKE ALARMS
3 — INSTALLATION INSTRUCTIONS
4 — OPERATION AND TESTING
5 — VISUAL AND AUDIBLE INDICATIONS
6 — MINIMISE NUISANCE ALARMS
7 — BATTERY
8 — DEACTIVATION OF ALARM
9 — CLEANING
10 — GOOD SAFETY HABITS
11 — SERVICE
12 — WARRANTY
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

The smoke alarm takes precedence when both smoke are present.
• Alert small children in the home as well as anyone else that might have difficulty
recognizing the importance of the alarm sounding or that might have difficulty leav-
ing the area without help.
• Leave immediately by your escape plan. Every second counts, so donʼt waste time
getting dressed or picking up valuables.
• When leaving, donʼt open any inside door without first feeling its surface. If hot, or if
you see smoke seeping through cracks, donʼt open that door! Instead, use your
alternate exit. If the inside of the door is cool, place your shoulder against it, open it
slightly and be ready to slam it shut if heat and smoke rush in.
• If the escape route requires you to go through smoke, stay close to the floor and
crawl under the smoke where the air is clearer. Breathe shallowly through a cloth,
wet if possible.
• Once outside, go to your selected meeting place and make sure everyone is there.
• Call the fire brigade on 000 (AUS) or 111 (NZ) from your neighbourʼs home or a
phone box – not from yours!
• Donʼt return to your home until the fire officials say that it is all right to do so.
1. WHAT TO DO WHEN THE ALARM SOUNDS
SMOKE ALARM ACTIVATION
Smoke alarm pattern is three long beeps repeating every 1.5 seconds
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

2. LIMITATIONS OF SMOKE ALARMS
WARNING: Please read carefully and thoroughly.
• Australian Standard AS 1670.6 states the purpose of installing smoke alarms is to
provide early warning of a potentially life threatening condition and provide the
maximum possible exit time.
• Smoke alarms have sensing limitations. Ionisation sensing alarms may detect
invisible fire particles (associated with fast flaming fires) sooner than photoelectric
alarms. Photoelectric sensing alarms may detect visible fire particles (associated
with slow smouldering fires) sooner than ionisation alarms. Home fires develop in
different ways and are often unpredictable. For maximum protection, both ionisa-
tion and photoelectric alarms should be installed.
• A battery powered alarm must have a battery of the specified type, in good
condition and installed properly.
• AC powered alarms (without battery backup) will not operate if the AC power has
been cut off, such as by an electrical fire or an open fuse.
• Smoke alarms must be tested regularly to make sure the batteries and the alarm
circuits are in good operating condition.
• Smoke alarms cannot provide an alarm if smoke does not reach the alarm.
Therefore, smoke alarms may not sense fires starting in chimneys, walls, on roofs,
on the other side of a closed door or on a different floor.
• If the alarm is located outside the bedroom or on a different floor, it may not wake
up a sound sleeper.
• The use of alcohol or drugs may also impair oneʼs ability to hear the smoke alarm.
For maximum protection, a smoke alarm should be installed in each sleeping area
on every level of a home.
• Although smoke alarms can help save lives by providing an early warning of a fire,
they are not a substitute for an insurance policy. Home owners, landlords and ten-
ants should have adequate insurance to protect their lives and property.
• There are situations where a smoke alarm may not be effective enough to protect
against fire. For instance:
a) smoking in bed
b) leaving children home alone
c) cleaning with flammable liquids, such as gasoline
IMPORTANT: This alarm is not designed to alert hearing impaired individuals.
!
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

2. LIMITATIONS OF SMOKE ALARMS
Additional Information
Smoke Detection - Where required by applicable laws, codes, or standards for the
specified occupancy, approved single and multiple-station smoke alarms shall be
installed as follows:
• In all sleeping rooms with the exception: Smoke alarms shall not be required
in sleeping rooms in existing one and two-family dwelling units.
• Outside of each separate sleeping area, in immediate vicinity of the sleeping
rooms.
• On each level of the dwelling unit, including basements exception: In existing
one and two-family dwelling units, approved smoke alarms powered by
batteries are permitted.
Smoke Detection
Are more smoke alarms desirable? The required number of smoke alarms might not
provide reliable early warning protection for those areas separated by a door from
the areas protected by the required smoke alarms. For this reason, it is
recommended that the householder consider the use of additional smoke alarms for
those areas for increased protection.
The additional areas include the basement, bedrooms, dining room, furnace room,
utility room, and hallways not protected by the required smoke alarms.
!
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

By law at least one smoke alarm must be installed on each level
of your home (Figure 1B).
Recommended Locations
• In every room where someone sleeps with the door closed. The
closed door may prevent an alarm located outside from waking the
sleeper.
• In the immediate area of bedrooms and the exit path from all
sleeping areas (Figure 1A).
• In stairways, as stairways act like chimneys for smoke and heat.
• In any room where large electrical appliances are operated (e.g.,
portable heaters or humidifiers).
• If a hallway or room is more than 9.1m long put alarms at both ends.
• For maximum household protection see Figure 1C.
Things to Consider:
For Ceiling Mounting:
• Smoke from a fire will rise to the ceiling and spread horizontally.
Mounting the smoke alarm in the centre of the ceiling places it
closest to all points in the room.
• When mounting an alarm on the ceiling, locate it at a minimum of
30cm from the side wall (Figure 2A).
• For sloped, peaked or cathedral ceilings the alarm should be placed
between 500mm and 1500mm from the highest point of the ceiling
(Figure 2B).
• Smoke alarms in rooms with ceiling slopes greater than 1m in 8m
horizontally, should be located on the high side of the room (Figure
2B).
For Wall Mounting:
• When mounting the alarm on the wall, use an interior wall with the
top edge of the alarm at a minimum of 10cm and a maximum of
30cm below the ceiling (Figure 2A).
3 Installation Instructions
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

Installation
DINING
ROOM
LIVING
ROOM
Smoke Alarms for Minimum Protection
Ionisation Type Smoke Alarm with Alarm
Silencer (Hush®) or Photoelectric Type
Smoke Alarms for Additional Protection
KITCHEN BEDROOM
BEDROOM
BEDROOM
LIVING
ROOM KITCHEN
BEDROOMBEDROOM HALL
BASEMENT
FIGURE 1A
FIGURE 1C
FIGURE 1B
SINGLE FLOOR PLAN MULTIPLE FLOOR PLAN
BEDROOM
FAMILY ROOM
WORKSHOPBASEMENT
KITCHEN
HALL
GARAGE
MASTER
BEDROOM
FIRE
EXTINGUISHERS
SMOKE
ALARMS
FIRE BLANKET
TOTAL HOME PROTECTION
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

Installation
Figure 2A
Figure 2B
CEILING
30 cm (12 in)
MINIMUM
10 cm (4 in)
MINIMUM
30 cm (12 in)
MAXIMUM
SIDE WALL
BEST
PLACEMENT
ACCEPTABLE
PLACEMENT
DO NOT INSTALL
DEAD AIR
NOT IN
THIS AREA
ANYWHERE IN THIS
AREA
NOT IN
THIS AREA
ANYWHERE IN THIS
AREA
PEAK CEILING
SLOPED CEILING
500mm
1000mm
1000mm
500mm
Smoke alarm should
be located between
500mm and 1500mm
of the highest point.
DEAD AIR
DEAD AIR
DO NOT INSTALL
DO NOT INSTALL
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

3 Installation Instructions
To minimise nuisance alarms avoid these locations:
• Do not install within 0.9m of the following: The door to a kitchen, or a bathroom
that contains a tub or shower, forced air supply ducts used for heating or cool-
ing, ceiling or whole house ventilating fans, or other high air-flow areas.
• Areas where curtains or other objects will block the sensor. Smoke must be able
to reach the sensor to accurately detect conditions.
• Install at least 30cm away from fluorescent lights.
• Keep out of insect infested areas.
• Avoid excessively dusty, dirty or greasy areas.
• Do not install in areas where the temperature is colder than 0°C or hotter than
40°C.
• Do not install in areas where the relative humidity (RH) is greater than 93%.
• If a kitchen alarm is desired, it should have an alarm silencer feature or be a
photoelectric type.
• Do not place in the garage.
• Avoid dead air spaces such as the peak of an “A” frame ceiling. “Dead Air” at
the top may prevent smoke from reaching the alarm in time to provide early
warning. Refer to Figure 2A and 2B.
N.B. - Smoke alarms are not to be used with detector guards unless the combination
(alarm and guard) has been evaluated and found suitable for that purpose.
MOBILE HOME INSTALLATION
For Well Insulated Mobile Homes
Install smoke alarms as recommended on the previous pages.
In mobile homes that are not well insulated extreme heat or cold can be transferred
from the outside to the inside through poorly insulated walls and roof. This may
create a thermal barrier which can prevent the smoke from reaching an alarm
mounted on the ceiling.
For Poorly Insulated Mobile Homes
Install the smoke alarm on an inside wall with the top edge of the alarm at a
minimum of 10cm and a maximum of 30cm below the ceiling (Figure 2A).
For minimum protection, install at least one alarm close to the bedrooms. For
additional protection, see Figure 1A.
WARNING: TEST YOUR SMOKE ALARM OPERATION AFTER CARAVAN OR
MOBILE HOME VEHICLE HAS BEEN IN STORAGE, BEFORE EACH TRIP AND AT
LEAST ONCE A WEEK DURING USE
!
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

ATTACHING MOUNTING PLATE
OPTION 1:
Easy Mount – Drywall Only
1. Choose a mounting location (wall or ceiling) and drill a
3/16” diameter hole at least 1/2” deep.
2. Insert the provided screw through the mounting plate
aligning the ribs on the screw with the slots on the
mounting plate.
3. Tighten the screw/mounting plate to wall or ceiling until mounting
plate is snug against surface. DO NOT over-tighten.
OPTION 2:
Mounting on Other Surfaces
1. Choose a mounting location (wall or ceiling) and using the mounting plate provided
as a template, mark three-hole locations.
2. Install the three provided screws through the mounting plate and tighten. DO NOT
over-tighten screws. (If mounting in plasterboard or
similar surface, drill 3/16” holes and use the plastic
anchors provided.) Anchors are not required for
mounting on hard surfaces such as wood.
ATTACHING AND ACTIVATING THE ALARM
This model is equipped with a feature that automatically
activates the alarm when the alarm is attached to the
mounting plate for the first time. Once activated, the
battery will supply power to the alarm for the life of the
alarm (10 years) under normal conditions.
Align the alarm with the mounting plate and rotate clockwise (right) approximately 45° until the
unit stops and clicks into place. DO NOT over-tighten. If unit needs to be re-aligned, rotate the
alarm counter clockwise, remove and rotate to desired alignment. NOTE: The alarm will mount
to the plate in three (3) positions (every 120 degrees).
You will know power has been supplied when alarm briefly chirps. Unit will remain on
until unit is disabled by the user at alarmʼs end of life. Do not over tighten the alarm as
damage to alarm or mounting surface may occur.
The alarm is now activated! After installation/activation, test your alarm as described
in Operation and Testing section.
Warning: Failure to properly install and activate this alarm will prevent proper
operation of this alarm and will prevent its response to fire hazards.
Quell® Worry-Free “Bedroom” smoke alarm model P3010B (135987) will issue a
voice prompt at activation asking the user to press the test button.
Installation Instructions
Ribs (2
places)
Mounting Option 1
Slots
Mounting
Option 2
!
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

5. Alarm Visual and Audible Indicators
OPERATION: The alarm is operating once it is activated and testing is complete.
When products of combustion are sensed is detected the unit sounds a loud 85db
pulsating alarm until the air is cleared.
Warning: Due to the loudness (85 decibels) of the alarm, always stand an
armʼs length (about 2.5 feet) away from the unit or use ear protection when
testing.
TESTING: Test your alarm by pressing the test button until the unit chirps, then release
the test button. The unit will then emit 2 sets of three slow beeps.
Quell® Worry-Free “Bedroom” smoke alarm model P3010B (135987) will also
issue a voice prompt stating “Fire Fire”.
Quell® Worry-Free “Hallway” smoke alarm model P3010H (135988) will briefly
illuminate the amber safety light.
The alarm will sound if the electronic circuitry, horn and battery are working. If the
alarm does not sound, the unit must be replaced.
Weekly testing is required to ensure proper operation. Erratic or low volume sound
(or no sound) coming from your alarm may indicate a defective alarm and it should be
returned for service. See deactivation section to determine how to prepare the unit for
shipment or disposal.
Warning: DO NOT use an open flame to test your alarm, you could damage
the alarm or ignite combustible materials and start a structure fire.
4. OPERATION AND TESTING
!
!
The following tables describes the visual and audible alarm conditions the unit may report and
illustrates how the unit will indicate normal standby, alarm and error conditions
.
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

Alarm
Mode
Visual
Indications
Audible
Indications
Smoke or Fire
detected
Living Area
Model P3010L
Part No. 135986
3 blinks synchronized with
audible alarm
3 long beeps(ISO8201),
repeating
Bedroom with Voice
Model P3010B
Part No. 135987
3 blinks synchronized with
audible alarm
3 long beeps(ISO8201),
repeating with voice “Fire-
Fire” announced
Hallway with Emergency
Safety Light
Model P3010H
Part No. 135988
3 blinks synchronized with
audible alarm & amber light
illuminated
3 long beeps(ISO8201),
repeating
Alarm
Mode
Visual
Indications
Audible
Indications
Normal
Operation
All Blink once every 60 sec-
onds
None LED will flash every 60 seconds for
10 minutes following power on or
reset. After initial 10 minutes, LED
will flash once every
10 minutes
Test/Hush
Button Press
All Blink with each alarm
pattern
Two sets of 3 long
beeps
Test/Hush button press will ini-
tiate test sequence
P3010B
135987
Voice “Fire-Fire”
announced
“Bedroom” smoke alarm with
voice
Model P3010B
Part No. 135987
Smoke Alarm
Hush
All Blink once every 10
seconds
None (smoke alarm
silenced)
Alarm hush feature silences
smoke alarm for approx. 10
minutes. See page 13 for
additional instructions.
Low Battery All Blink once every 30
seconds
Chirp every 60 sec-
onds
Chirp every 60 seconds
P3010B
135987
Voice “Low Battery”
announced
“Bedroom” smoke alarm with voice
Model P3010B
Part No. 135987
Fault Mode All Fault code (2-12 flashes
every 30 seconds)
Chirp every 30
seconds
Remove, turn off and replace
alarm
End of Unit
Life*
All 2 blinks every 30 sec-
onds
2 chirps every 30
seconds
Remove, turn off and replace
alarm
Operational
Mode
Visual
Indications
Audible
Indications Note:
If you require further information please contact Service on 1800 654 435 or visit our website at www.quell.com.au.
Model
Model
* End of life hush feature. Silences end of life indication 3 days at a time for a maximum of 30 days.
End of Life Hush™
This alarm has End of Life Hush™ which allows you to silence the trouble chirp for three days giving
you extra time to replace the unit at a more convenient time.
To activate, press the Test/Hush button. While in the End of Life Hush™ mode, the alarm will still
detect Smoke.
The End of Life signal can be reset a maximum of 10 times for a total of 30 days. After 10 resets the
end of life signal can no longer be silenced and the alarm must be replaced immediately.
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

This smoke alarm is designed to minimize nuisance alarms. Cigarette smoke will not
normally cause the unit to alarm, unless the smoke is blown directly into the alarm.
Combustion particles from cooking may set off the alarm if it is located too close to a
cooking appliance. Large quantities of combustible particles are generated from spills
or when frying. Using the fan on a range hood which vents to the outside (non
re-circulating type) will also help remove these combustible products from the kitchen.
If the alarm does sound the smoke alarm pattern of 3 long beeps, check for fires first.
If a fire is discovered, evacuate the occupants and call the fire department. If no fire is
present, check to see if one of the reasons listed in “To minimise nuisance alarms
avoid these locations” may have caused the alarm.
SMART HUSHTM CONTROL: The SMART HUSHTM feature has the capability of
temporarily desensitizing the alarm circuit for approximately 10 minutes. This feature
is to be used only when a known alarm condition, such as smoke from cooking,
activates the alarm. The smoke alarm is desensitized by pushing the Test/Hush button
on the smoke alarm cover. If the smoke is not too dense, the alarm will silence
immediately and the red LED blinks every 10 seconds. This indicates that the alarm is
in a temporarily desensitized condition.
Quell®Worry-Free “Bedroom” smoke alarm model P3010B (135987) will issue a voice
prompt stating “Hush Mode Activated.”
Quell®Worry-Free “Hallway” smoke alarm model P3010H (135988) will turn off the
amber safety light.
The smoke alarm will automatically reset after approximately 10 minutes and sound
the alarm if particles of combustion are still present.
The SMART HUSHTM feature can be used repeatedly until the air has been cleared of
the condition causing the alarm. Pushing the Test/Hush button on the alarm will end
the temporarily desensitized period.
Quell®Worry-Free “Bedroom” smoke alarm model P3010B (135987) will issue a voice
prompt stating “Hush Mode Cancelled” after the Test/Hush button has been pressed.
If the smoke is not too dense, after ten minutes the alarm will return to normal
operation.
NOTE: Dense smoke will override the SMART HUSHTM feature and sound a
continuous alarm.
CAUTION: Before using the alarm SMART HUSHTM feature, identify the source of the
smoke and be certain safe conditions exist.
6. NUISANCE ALARMS
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

8. DEACTIVATION OF ALARM
WARNING!
a. Deactivation of the alarm is permanent. Once the alarm has been
deactivated, it cannot be reactivated!
b. Once deactivated, the alarm will NO LONGER DETECT SMOKE.
c. Once the alarm is deactivated the battery will be depleted and the alarm
will no longer function.
d. Once the alarm has been deactivated, it cannot be mounted onto the
mounting plate or reactivated.
WARNING! Failure to turn off alarm as instructed prior to disposal may
create potential for lithium battery related fire or hazard.
Turn off and replace alarm
when end of life or low
battery status has been reached.
END OF UNIT LIFE: Two chirps
every 30 seconds indicates the end
of unit life. Pressing the Test/Hush
button will stop the end of unit life
signal for 3 days.
Pressing the white small
button will turn off alarm.
Turn Off Alarm Here
-Turning Off Alarm is
Permanent, Dispose of
Alarm Afterwards!
WARNING:
Failure to turn off alarm
as
instructed prior to
disposal may create potential for
lithium battery related fire
or hazard.
This model is equipped with a
feature that automatically activates
the alarm when the alarm is attached to
the mounting plate for the first time.
TO DEACTIVATE THE ALARM:
Remove the alarm from the mounting plate by rotating
it in the direction indicated by the arrows on the cover
of the alarm.
Pressing the white small button will turn off alarm.
This will deactivate the alarm, stop the low battery “chirp”
and render the alarm safe for disposal by draining
the battery.
!
!
7. BATTERY
BATTERY ACTIVATION AND DEACTIVATION
NOTE: One Lithium-Ion battery, permanently sealed inside the alarm, powers this unit;
no battery installation or replacement is necessary for the life of the alarm.
IMPORTANT: Constant exposure to high or low humidity may reduce battery life.
WARNING! DO NOT ATTEMPT TO OPEN THE ALARM FOR ANY REASON!
Do not try to repair the smoke alarm yourself. No serviceable parts included.
Low battery: This alarm is equipped with a low battery monitor circuit which will cause
the alarm to produce a single “chirp” approximately every 60 seconds and blink the
Red LED every 30 seconds, for 30 days should the battery become low.
T
HE UNIT MUST BE DEACTIVATED (see “Deactivation of Alarm” section) and
replaced within 30 days of the first occurrence of the “Low Battery Warning” to provide
continuous alarm protection.
!
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

9. CLEANING YOUR ALARM
YOUR ALARM SHOULD BE CLEANED AT LEAST ONCE A YEAR
You can clean the interior of your alarm (sensing chamber) by using compressed air
or a vacuum cleaner hose and blowing or vacuuming through the openings around the
perimeter of the alarm. The outside of the alarm can be wiped with a damp cloth. Use
only water to dampen the cloth, use of detergents or cleaners could damage the
alarm.
After cleaning, test your alarm by using the test button. If cleaning does not restore the
alarm to normal operation, the alarm should be replaced.
• Never use detergent or other solvents to clean the unit.
• Avoid spraying air freshener, hair spray, or other aerosols near the alarm.
• Do not paint the unit. Paint will seal the vents and interfere with the sensorʼs
ability to detect smoke .
• Never attempt to disassemble the unit or clean inside. This action will void
your warranty.
10.GOOD SAFETY HABITS
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

Good Safety Habits
Develop and practice a plan of escape:
• Install and maintain Fire extinguishers on every level of the home and in the kitchen, basement and
garage. Know how to use a fire extinguisher prior to an emergency.
• Current studies have shown smoke alarms may not awaken all sleeping individuals, and that it is the
responsibility of individuals in the household that are capable of assisting others to provide assistance to
those who may not be awakened by the alarm sound, or to those who may be incapable of safely evacu-
ating the area unassisted.
• Make a floor plan indicating all doors and windows and at least two escape routes from each room.
Second storey windows may need a rope or chain ladder.
• Have a family meeting and discuss your escape plan, showing everyone what to do in case of a fire.
• Determine a place outside your home where you can meet if a fire occurs.
• Familiarise everyone with the sound of the alarm and train them to leave your home when they hear it.
• Practice a fire drill at least every six months, including fire drills at night. Ensure that small children hear
the alarm and wake when it sounds. They must wake up in order to execute the escape plan. Practice
allows all occupants to test your plan before an emergency. You may not be able to reach your children.
It is important they know what to do.
What to do when the Alarm Sounds
• Alert small children in the home.
• Leave immediately by your escape plan. Every second counts, so don’t waste time getting dressed or pick-
ing up valuables.
• In leaving, don’t open any inside door without first feeling its surface. If hot, or you see smoke seeping
through cracks, don’t open that door! Instead use your alternative exit.
• If the inside of the door is cool, place your shoulder against it, open it slightly and be ready to slam it shut
if heat and smoke rush in.
• Stay close to the floor if the air is smoky.Breathe shallowly through a cloth, wet if possible.
• Once outside, go to your selected meeting place and make sure everyone is there.
• Call the fire brigade on 000 (AUS) or 111 (NZ) from your neighbour's home or a phone box - not from yours!
• Don’t return to your home until the fire officials say that it is all right to do so.
• There are situations where a smoke alarm may not be effective to protect against fire.
For instance:
a) smoking in bed
b) leaving children unsupervised.
c) cleaning with flammable liquids, such as gasoline
d) fires where the victim is intimate with a flaming initiated fire; for example, when a person's clothes
catch fire while cooking.
e) incendiary fires where the fire grows so rapidly that an occupant's egress is blocked even with proper-
ly located detectors.
Detach and display next to your Consumer Unit/Fuse Box.
Chubb Fire & Security Pty Limited
ABN 47 000 067 541
A UTC Climate, Controls & Security Company
33-39 Talavera Road,Macquarie Park, NSW 2113 Australia
www.quell.com.au
Chubb New Zealand
A UTC Climate, Controls & Security Company
3 Fisher Crescent, Mt Wellington,
Auckland, New Zealand
www.chubb.co.nz
Installation Date:
Alarm Model(s):
Installer/Landlord:
Tel:
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

11. SERVICE
During the specified warranty period Chubb Fire & Security Pty Ltd will repair or
replace, at its discretion any defective Quell Alarms that are returned in a postage paid
package to the following address: Chubb Fire & Security Pty Ltd, Quell Warranty
Returns, 33-39 Talavera rd, Macquarie park 2113 NSW.
Please include your name, address and phone number along with a brief description of
what is wrong with the unit. For further assistance please call our toll free Customer
Service at 1800-654-435. Damage from neglect, abuse or failure to adhere to any of
the enclosed instructions will result in termination of the warranty, and the unit will not
be replaced or repaired.
This User Manual and the products described herein are copyrighted, with all rights
reserved. Under these copyright laws, no part of this User Manual may be copied for
use without the written consent of Chubb. If you require further information please
contact Customer Service at 1800-654-435 or write to us at: Chubb Fire & Security Pty
Ltd, 33-39 Talavera rd, Macquarie park 2113 NSW.
Website: www.quell.com.au
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

12. WARRANTY & CONTACT DETAILS
TEN YEAR LIMITED WARRANTY
Warranty
Chubb warrants to the original consumer purchaser that each new smoke alarm
will be free from defects in materials and workmanship under normal use for
a period of 10 years from the date of purchase. To the extent permitted by
law, Chubb agrees to repair or replace (at our discretion) any defective
product on presentation of the proof of purchase.
Australia warranty claims:
Where the goods are offered for sale in Australia, the benefits to the consumer
given by this warranty are in addition to other rights and remedies of the
consumer under the Australian Consumer Law and other applicable laws
relating to the goods. Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
New Zealand warranty claims:
Where the goods are offered for sale in New Zealand, the benefits to the
consumer given by this warranty are in addition to other rights and remedies
of the consumer under relevant New Zealand consumer protection laws and
other applicable laws relating to the goods. Our goods come with guarantees
that cannot be excluded under relevant New Zealand consumer protection
laws. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Exclusions
Subject to non-excludable laws, this warranty does not cover:
• normal wear and tear to the product or parts
• batteries or other consumables included with this product (excluding sealed
non replaceable battery models)
• damage to the product caused by accidents, misuse, abuse, lack of
reasonable care, tampering or repair by a person not authorised by Chubb
• any product that has not been installed, operated or maintained in
accordance with the manual or operating instructions provided with the product
• any damage caused by improper power input or improper cable connection
• any indirect or special loss or damage of any kind
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM

AS 3786:2014
Lic 1377
SAI Global
WARRANTY & CONTACT DETAILS
This warranty is provided by:
Chubb Fire & Security Pty Ltd
ABN 47 000 067 541
33-39 Talavera Road, Macquarie Park, NSW 2113 Australia
Telephone: [phone]
Website: www.quell.com.au
Chubb New Zealand
3 Fisher Crescent, Mt Wellington, Auckland, New Zealand
Telephone: [phone]
Website: www.quell.co.nz
To make a claim
If a defect in the product appears within the time frame stated, you are entitled
to submit a warranty claim by returning your product to the address shown
below. Please contact Chubb on the telephone numbers provided
below, Monday to Friday during 9.00AM - 5.00PM. When returning the
product, please ensure it is properly packaged so that no damage occurs
during transit. Any postage and packaging expenses required to return the
product to Chubb will be at your cost.
Please provide the original or a copy of the proof of purchase. Also, please
make sure you have included an explanation of the problem.
If Chubb elects to repair the product, please note that goods presented for repair
may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods.
0311-7211-00(135986_135987_135988)_M_V2.qxd:_ 2017.1.10 2:37 PM