Cisco IP DECT 6825 User manual

Cisco IP DECT 6825 Series User Guide
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Cisco IP DECT 6825 Series User Guide
Chapter 1 – Your Handset Page 2
Chapter 2 – Handset Setup Page 10
Chapter 3 – Calls Page 13
Chapter 4 – Contacts Page 24
Chapter 5 – Recent Calls Page 26
Chapter 6 – Voicemail Page 28
Chapter 7 – Settings Page 30
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CHAPTER 1
Your Handset
The Cisco IP DECT 6800 Series is made up of the Cisco IP DECT 210 Multi-Cell Base Station and the Cisco
IP DECT Phone 6825 Handset.
Figure 1: Cisco IP DECT 210 Multi-Cell Base Station and Cisco IP DECT Phone 6825 Handset
The handsets communicate with the base station using Digital Enhanced Cordless Telecommunications (DECT)
to provide call functions.
In this document, the term phone means the handset and the term system means the handset and base station.
Getting Started
Turn On Your Handset
Procedure
Step 1 Press and hold Power/End until the screen turns on.

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Turn Off Your Handset
Procedure
Step 1 Press and hold Power/End until the screen turns off.
Lock the Handset Keypad
You can manually lock the keypad to stop accidental dialing.
Note: When the keypad is locked, you can only dial emergency numbers.
Procedure
Step 1 Press and hold Zero (0) until the message “Press and hold *” and the key lock icon ( or )
are displayed on the screen.
Buttons and Hardware
Your handset has many buttons and hardware features that you will use regularly. Use the following figure
and table to identify the important button and hardware features.
Figure 2: Cisco IP DECT Phone 6825 Handset Buttons and Hardware

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1
Indicator light (LED)
Indicator light—Use the light to identify states. You can
configure the event that triggers the red, yellow, or green LED.
2
Emergency button
Emergency Raises an emergency alarm,
if configured.
3
Headset port
Headset port with cover . Remove the protective
cover and plug in a headset or ear buds (3.5 mm audio
jack).
4
Softkeys, handset control buttons
(Speaker, Menu), Navigation
cluster, call control buttons
(Answer/Send, Power/End).
Softkeys Activate the option
displayed on the screen.
Speaker Toggle the speaker mode on or off for
the handset.
Menu Access directories, settings, status, and
other information.
Navigation cluster Navigation ring and Select
button:
• Navigation ring (outer ring): Move up, down,
left, or right.
• Select button (center of the cluster): select
a menu item.
Answer/Send Answer a ringing call or, after
dialing a number, place the call.
Power/End Turn the handset on or off, or end
a connected call. In menus, the button returns you to
the previous screen.
5
Keypad
Dial numbers and enter letters.
One
• Enter “1” when you dial a number.
• Access voicemail. Press and hold to
automatically dial the voicemail system.
• Enter these special text characters: . ! ? , - " @
+ ; :
Asterisk
• Press and hold to add the plus (+) symbol at the
beginning of a phone number.
Zero
• Enter “0” when you dial a number.
• Press and hold to lock or unlock the keypad.
• Enter a space.
Pound
• Press and hold to silence the handset ringer. If
configured, the handset will vibrate instead.
• Enter this special text characters: #
Use the keys 2 through 9 to enter letters and numbers.
Note: In some languages, additional characters
may be present.

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6
Volume and Mute buttons
Volume
• When the handset is idle, change the ring volume
or turn off the ringer.
• During a call, control the speaker volume for the
active handset, headset, or speaker.
Mute Toggle the mute feature on or off.
Navigation
Use the outer ring of the Navigation cluster to scroll through menus and between lines. Use the inner
Select button of the Navigation cluster to select items.
If a menu item has an index number, you can enter the index number with the keypad to select the item.
Handset Screen Features
The screen shows information about your handset such as directory number, date and time, and softkeys. The
screen is made up of three sections: the header row, the middle section, and the footer row.
Figure 3: Handset Screen
1
At the top of the screen is the header row. The header row displays the radio signal strength
and battery charge, as well a number of icons. The icons display when features are active.
2
The middle of the screen displays the information associated with the handset: date and time,
configured handset owner, and handset phone number.
3
The bottom row of the screen contains the softkey labels. Each label indicates the action for the
softkey button below the screen. Sometimes, icons are displayed above the softkey labels.

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Header Icons
The header icons tell you about the handset state. This section displays the header icons and gives them
meaning. The header row icons can be different when do not disturb (DND) is enabled.
Audio Path Icons
Icon
DND Mode Icon
Description
Speaker is off.
Headset in use.
Handset is muted.
Bluetooth Icons
Icon
DND Mode Icon
Description
Bluetooth is connected.
Bluetooth is disconnected.
Network Icons
Icon
DND Mode Icon
Description
No network connection.
Weak network connection.
Good network connection.
Better network connection.
Best network connection.
Battery Icons
Icon
DND Mode Icon
Description
Battery is depleted. Recharge the battery to use the handset.
Battery is 1% to 24% charged. Recharge the battery as soon as
possible.
Battery is 25% to 49% charged.
Battery is 50% to 74% charged.
Battery is 75% to 100% charged.
Battery is charging.
Call-Related Icons
Icon
DND Mode Icon
Description
Answered call
Dialed call
Do not disturb is enabled.
Phone is forwarded.

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Voicemail message waiting.
Missed call
Other Icons
Icon
DND Mode Icon
Description
Handset keypad is locked.
Message
Differences Between Phone Calls and Lines
We use the terms lines and calls in very specific ways to explain how to use your phone.
• Lines—Each line corresponds to a directory number or intercom number that others can use to call you.
You have up to two lines.
• Calls—Each line can support up to two calls. However, you can have only two calls on the handset.
Only one call can be active at any time; the other call is automatically placed on hold.
Here is an example: If you have two lines and each line supports two calls, then you can have two
connected calls at one time. These two calls can be on the same line or on different lines. Only one of
those calls is active and the other is a held call.
Phone Batteries
Your phone contains a lithium ion battery. The fully charged battery provides the following hours of service:
• Up to 17 hours of talk time
• Up to 200 hours of standby time
The battery life is reduced when the phone is turned on. Calls, messages, application use, Bluetooth use, and
actions like menu navigation use power and reduce the talk time. Your phone screen dims and turns off after
a configurable period of inactivity to reduce battery drain.
Care of Your Handset
You can clean your handset. Make sure you follow our cleaning instructions.
Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage;
for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions.
Caution Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.

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Clean the Handset Screen
Procedure
If your handset screen gets dirty, wipe it with a soft, dry cloth.
Caution Do not use any liquids or powders on the phone because they can contaminate the handset
components and cause failures.
Clean the Handset Exterior
You can clean the handset exterior using a dry, lint-free cloth. For the health-care environment, we recommend
that you use Caviwipes™ and Saniwipes™ to thoroughly clean the handset. Caviwipes and Saniwipes contain
up to 17% isopropanol.
Any cleaning solution containing a higher amount of isopropanol, including pure isopropanol, or an alternative
alcohol-based liquid could potentially damage the handset. Do not clean the handset with bleach or other
caustic products.
Excessive use of Caviwipes and Saniwipes more than 3 times a day will damage the handset surface coating
and will change the appearance of handset.
Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage;
for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions.
Caution Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.
Procedure
Step 1 Remove the handset from the charger.
Step 2 Wipe the handset and screen with a soft, lint-free cloth or with an approved sanitizing wipe.
Step 3 If there are foreign objects (for example, fine sand) in an opening in the handset, tap the handset against
your hand to dislodge the objects.
If You Drop Your Handset in Water
If you drop your handset in water, here's what you do:
• Gently shake the water off the handset.
• Dry the handset with a soft, dry, lint-free cloth.
• Leave your handset in a dry area with some air flow; for example, a fan blowing cool air can be directed
onto the handset speaker grill to help the handset dry out. Just don't put the fan close to the handset.
Here are some things you don't do:
• Don't open the battery door while the handset is wet.

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• Don't use compressed air to blow off the water.
• Don't use a hair dryer to dry off the handset.
• Don't put a cotton swab, paper towel, or cloth into the headset jack or inside the battery compartment.
• Don't tap the handset on a hard surface.
• Don't put a wet handset into the charging cradle. You must wait until the handset is completely dry.
Note: The handset warranty does not cover handsets that have been dropped in water or other fluids.
Caution Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.
If the sound is muffled after you dry the handset, there may still be water in the microphone or speaker
compartments. Place your handset, speaker-side down, on a dry, lint-free cloth to see if water drips out. If there is
still water in the handset, allow the handset to completely dry before you use it.
Lost Phone Connectivity
Sometimes your phone can lose its connection to the base station, or the base station can lose its connection
to the call control system. When this connection is lost, your phone displays a message.
If you are on an active call when either connection is lost, the call ends.
When the phone reconnects to the base station or the base station reconnects to the call control system, you'll
be able to use your phone normally again.

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CHAPTER 2
Handset Setup
Install the Battery in the Handset
The handset battery is shipped inside the handset, but there is a plastic tab over the battery contacts. You need
to remove the plastic tab.
Procedure
Step 1 On the back of the handset, turn the latch counterclockwise to unlock the back, lift the clip, and lift the
cover to remove the battery cover.
Step 2 Remove the battery from the handset.
Step 3 Remove the plastic over the contacts.
Step 4 Place the battery under the clip and drop it into the compartment.