Cisco TelePresence Server 7010 User manual

Cisco TelePresence
TelePresence Server 7010
Installation Guide
61-0028-06
August 2013
Cisco TelePresence Server 7010 Installation Guide Page 1 of 14

Contents
General information 3
About the Cisco TelePresence Server 7010 3
Package contents 3
Port and LED locations 3
LED behavior 4
Front panel LED behavior 4
Rear panel LED behavior 4
Connecting the TelePresence Server 6
Before you start 6
Task 1: Connect power 6
Task 2: Connect to Ethernet Port A 6
Configuring the TelePresence Server 7
Task 3: Connect to the console port 7
Task 4: Configure Ethernet Port A settings 7
Task 5: Assign an IP address to the TelePresence Server (optional) 7
Task 6: Discover the IP address of the TelePresence Server 8
Task 7: Log in to the TelePresence Server 8
Configuring the TelePresence Server software 9
Task 8: Configure settings, conferences, and endpoints 9
Checking for updates 10
Replacing the power supply 11
Troubleshooting and technical support information 12
Using the event log to help solve a problem 12
Getting more help 12
Technical specifications 13
Power requirements 13
Over-current protection 13
Operating environment 13
Anti-static precautions 13
Cisco TelePresence Server 7010 Installation Guide Page 2 of 14

General information
About the Cisco TelePresence Server 7010
The Cisco TelePresence Server 7010 (TelePresence Server) is a technologically advanced media processor,
combining continuous presence high definition video conferencing and the highest possible voice quality.
Package contents
The following items are included with the TelePresence Server. Verify that you have these items before
installing the device:
nConsole cable
nPower cable
nRack mounting kit
Port and LED locations
The following diagrams show the positions of ports and LEDs on the front and rear of the unit.
Figure 1: TelePresence Server 7010 front panel
USB Console
Active
StatusAlarm
A
B
C
D
Net
TS 7010
USB ports and
activity LEDs
LCD status
display
Air
intake
Alarm
LED
Status
LED
Console
port
Ethernet activity LEDs
(for ports on rear panel)
Cisco TelePresence Server 7010 Installation Guide Page 3 of 14
General information

Figure 2: TelePresence Server 7010 rear panel
1000
100
FDX
Ethernet B
1000
100
FDX
Ethernet C
1000
100
FDX
Ethernet D Admin
100
10
FDX
Link In
Link
Link Out
Link
1000
100
FDX
Ethernet A
OK
!
Air exhaust Link connectors
Power supplyEthernet ports and status LEDs Admin port and status LEDs Power supply latch
Protective earth terminals
LED behavior
Front panel LED behavior
The following table describes the behavior of the LEDs on the front of the TelePresence Server.
LED Color Indicates
Status Green The unit is operating normally
Alarm Red The unit is booting or has developed a fault, for example:
ntemperature is outside normal limits
ninternal fan failure detected
See the web interface for more information about the problem (go to the
configuration page for your unit)
USB Activity Reserved for future expansion
Rear panel Ethernet
activity
Green Activity on rear panel Ethernet port A, B, C and D
Table 1: TelePresence Server 7010 front panel LED behavior
Rear panel LED behavior
The following table describes the behavior of the LEDs on the rear of the unit.
Note: The front panel LCD will show the IP address assigned.
LED Color Indicates
Ethernet Port Status:
Table 2: TelePresence Server 7010 rear panel LED behavior
Cisco TelePresence Server 7010 Installation Guide Page 4 of 14
General information

LED Color Indicates
FDX Green The link has been established as a full-duplex link
100 Green The link is operating at 100Mbps. This LED flashes to indicate activity
1000 Green The link is operating at 1000Mbps. This LED flashes to indicate activity
Admin Port Activity Reserved for future expansion
Link Connectors Reserved for future expansion
Cisco TelePresence Server 7010 Installation Guide Page 5 of 14
General information

Connecting the TelePresence Server
Before you start
IMPORTANT: Before installing the TelePresence Server, you must read the safety information at
http://www.cisco.com/go/telepresence/safety.
Task 1: Connect power
Connect the power connector on the rear of the unit to the power supply using the supplied power cable.
(There is no On/Off switch.)
Task 2: Connect to Ethernet Port A
Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a hub, to minimize
interference from other devices on the network). The Ethernet port is a 10/100/1000Mbps auto-sensing
connection.
i
Ethernet Ports B, C and D may not be supported in the software supplied with your TelePresence
Server. Do not connect to these ports unless the web interface allows you to configure them. Do not
connect multiple ports to the same subnet unless instructed to do so by the web interface.
Cisco TelePresence Server 7010 Installation Guide Page 6 of 14
Connecting the TelePresence Server

Configuring the TelePresence Server
Task 3: Connect to the console port
1. Ensure power is connected to the TelePresence Server and the Status LED is green. A status LED that is
not lit indicates the unit is still booting.
2. Connect the console port of the unit to the serial port of your PC using the RJ45 to DB9 cable supplied.
3. Use a serial terminal program, such as Secure CRT or HyperTerminal, to connect to the unit. Set your
terminal software to the following settings:
lBaud rate: 38400
lData bits: 8
lParity: none
lStop bits: 1
lFlow control: none
4. Press Enter and the following command prompt appears on the terminal:
TS:>
Task 4: Configure Ethernet Port A settings
The default setting for the TelePresence Server Ethernet ports is auto-sensing mode. If the switch port to
which you connect the TelePresence Server is not also set to auto-sensing mode, then you need to configure
the device's Ethernet port to use the same speed and duplex mode.
Note:To establish a 1000Mbps connection, both ends of the link must be configured as auto-sensing.
nTo configure Ethernet Port A, enter the following for auto-sensing mode:
ethertype A auto
or to configure a speed and duplex, use the following command:
ethertype A <10 | 100> <half | full>
For example, to configure a full-duplex 100 Mbps link, enter:
ethertype A 100 full
nTo display the current configuration and status of the Ethernet ports, enter:
status
Task 5: Assign an IP address to the TelePresence Server
(optional)
The default setting for the TelePresence Server is to use DHCP to obtain an IP address. You can assign a
static IP address if you prefer, or if a DHCP server is not available. If you want the IP address of the
TelePresence Server to be assigned by your DHCP server, omit this step.
i
The TelePresence Server supports IPv4 and IPv6 addressing. The default configuration for Port A is:
Port A will acquire an IPv4 address using DHCP; IPv6 is disabled.
nTo assign a static IPv4 address to Port A, use the following command:
static A <IP address> <netmask> [<default gateway address>]
Note:If you do not have a DNS server, use 0.0.0.0 as the DNS server IP address.
Cisco TelePresence Server 7010 Installation Guide Page 7 of 14
Configuring the TelePresence Server

For example, to assign an address of 192.168.1.2 where the default gateway is at 192.168.1.1, enter:
static A 192.168.1.2 255.255.255.0 192.168.1.1 0.0.0.0
nTo manually specify a DNS server, use this command:
dns <DNS server address> [<secondary DNS server>][<domain>]
nTo revert to using DHCP after setting a static IPv4 address, use the following command:
dhcp -4 A
i
For information on assigning a static IPv6 address type help static. For information on assigning an
automatic IPv6 address type help dhcp or else see the online help.
Task 6: Discover the IP address of the TelePresence Server
1. To display the current status of the IP address, enter: status
If you have DHCP enabled on your network and you are allowing the TelePresence Server to acquire its
address using DHCP, the IP address that has been acquired by Ethernet Port A will be shown; if you
have assigned a static IP address, that is the address that will be shown.
2. Make a note of the IP address. You will use this to access the web interface of the unit.
Note:When your TelePresence Server has an IPaddress, you can add an entry for it on your DNSserver
and use a hostname to access the device's web interface.
Note:The front panel LCD will show the IP address assigned.
Task 7: Log in to the TelePresence Server
To log in to the web interface of the device:
1. Use your browser to navigate to the IP address or hostname of the unit.
2. Enter the user name admin with no password, and click Log in.
The Status page is displayed.
Note: We recommend that you change the admin account to use a password as soon as possible. To do
that, go to Configuration > Change password and type in the new password twice.
Cisco TelePresence Server 7010 Installation Guide Page 8 of 14
Configuring the TelePresence Server

Configuring the TelePresence Server software
Task 8: Configure settings, conferences, and endpoints
You may need to configure the network and system settings, then go on to add conferences and endpoints.
Refer to the online help for assistance.
Cisco TelePresence Server 7010 Installation Guide Page 9 of 14
Configuring the TelePresence Server software

Checking for updates
It is a good idea to regularly check the Cisco web site for updates to the device's main software. This section
describes how to upgrade the device using the web interface.
To check for, and download, updates:
1. Log in to the web interface and go to Status > Status.
2. Make a note of the software version that is currently installed.
3. Go to the support section of the web site and check if a more recent release is available.
4. If a more recent release is available, download it and save it locally.
To upgrade the software application:
1. Unzip the software release file that you downloaded.
2. In the web interface, go to Configuration > Upgrade.
3. In the Main software image section, click Browse and locate the unzipped file.
4. Click Upload software image.
The browser begins uploading the file to the device, and a new browser window opens to indicate the
progress of the upload. When finished, the browser window refreshes and indicates that the software
upgrade is complete.
5. Go to Configuration > Shutdown to shut down and restart the device.
Note:Shutting down the device will disconnect all participants.
Cisco TelePresence Server 7010 Installation Guide Page 10 of 14
Checking for updates

Replacing the power supply
CAUTION: Only replace the power supply under the guidance of Cisco customer support.
The power supply will be installed when you receive your TelePresence Server. To replace the power supply:
1. Remove the power cable from the unit to disconnect the power.
2. Push the power supply latch to the right and grip the handle firmly. Pull the power supply to remove it.
3. Insert the replacement power supply so that the latch is at the bottom left.
4. Push the power supply firmly into the unit until the latch engages.
5. Reconnect the power cable.
Figure 3: Replacing the power supply
Cisco TelePresence Server 7010 Installation Guide Page 11 of 14
Replacing the power supply

Troubleshooting and technical support
information
Using the event log to help solve a problem
You can use the event log to produce debugging information to assist technical support in solving any
problems. Event logging capture filter topics are set by default to Errors, warnings and information. Do
not change the capture filter topic level without the guidance of technical support.
Getting more help
If you experience any problems when configuring or using the TelePresence Server, consult the online help
available from the user interface.
If you cannot find the answer you need in the documentation, check the web site at
http://www.cisco.com/cisco/web/support/index.html where you will be able to:
nMake sure that you are running the most up-to-date software.
nGet help from the Cisco Technical Support team.
Make sure you have the following information ready before raising a case:
nIdentifying information for your product, such as model number, firmware version, and software version
(where applicable).
nYour contact email address or telephone number.
nA full description of the problem.
To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit
http://www.cisco.com/en/US/products/prod_end_of_life.html and scroll down to the TelePresence section.
Cisco TelePresence Server 7010 Installation Guide Page 12 of 14
Troubleshooting and technical support information

Technical specifications
Power requirements
Rating Value
Current rating 9A Maximum
Supply voltage range 100 to 240V 50/60 Hz
Table 3: TelePresence Server ratings
Over-current protection
Ensure the supply to this unit is protected by a branch circuit protector rated by a maximum of 20A.
CAUTION: Over-current devices must meet applicable national and local electrical safety codes and be
approved for the intended application.
Operating environment
The unit must only be used within the following environmental conditions:
Environment Temperature Humidity
Operating environment 0°C to 35°C 10% to 95%
(non-condensing)
Non-operating environment -10°C to 60°C 10% to 95%
(non-condensing)
Optimum operating environment 21°C to 23°C 45% to 50%
(non-condensing)
Table 4: Operating environment
Anti-static precautions
When servicing or removing components or connections, first attach an anti-static wrist strap to an
appropriate earth point.
Cisco TelePresence Server 7010 Installation Guide Page 13 of 14
Technical specifications

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE
SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR
A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the
University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating
system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE
OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-
NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS
MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other
countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party
trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual
addresses and phone numbers. Any examples, command display output, network topology diagrams, and
other figures included in the document are shown for illustrative purposes only. Any use of actual IP
addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2013 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence Server 7010 Installation Guide Page 14 of 14