Cisco WRP500 User manual

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC
Broadband Router with 2 Phone Ports
Quick Start Guide
First Published: January 22, 2015

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Package Contents
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Package Contents
• Cisco Wireless-AC Broadband Router with 2 Phone Ports
• Power Adapter
• Ethernet Network Cable
Welcome
Thank you for choosing the Cisco WRP500 Wireless-AC Broadband Router. The
Cisco WRP500 is a networking solution that combines telephone, wireless, and
wired capabilities.
This guide describes how to physically install your Cisco WRP500 and how to set up
a basic configuration.
Get to Know the Cisco WRP500
Front Panel
Power: The LED shines steady green and stays on while the router is powered on.
Self-diagnostic test: During boot-up, the Power LED flashes green to indicate that the
self-diagnostic test is in progress. When the test is complete, the LED shines steady green.
Internet (Green): This LED shines steadily when an Internet connection is made through
the Internet port. The LED flashes to indicate network activity over the Internet port.
Ethernet 1-4 (Green): Each LED shines steadily to show that a device is connected
through the corresponding port. The LED flashes to indicate network activity over that port.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Get to Know the Cisco WRP500
Back Panel
Wireless (Green): The LED shines steadily when the wireless feature is enabled. The LED
flashes when the router is actively sending or receiving data over the wireless network.
Phones 1-2 (Green): The LED shines steadily when an active line is registered to the
corresponding phone port. The LED flashes slowly when voicemail messages are waiting.
Mobile network connection: If a compatible USB modem is installed, the mobile network
connection is used as a failover when an Ethernet connection is unavailable. The Power
LED indicates the status of the mobile network connection:
• Steady Green: The mobile network connection is not in use.
• Flashing Green: The WRP500 is attempting to connect to the internet through the
mobile network connection.
For information about compatible USB devices, see
http://www.cisco.com/c/en/us/products/unified-communications/wrp500-wireless-ac-broa
dband-router-2-phone-ports/index.html
Wi-Fi Protected Setup (Green): The LED shines steady green while wireless security is
enabled. The LED is off when Wi-Fi Protected Setup is disabled.
Reset: To restore the router’s factory defaults, press and hold the Reset button for
approximately ten seconds.
Phone 2, Phone 1: Use these ports to connect standard analog telephones to the router.
LAN 1, 2, 3, 4: Use these Ethernet ports to connect the router to wired computers and
other Ethernet network devices.

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Get to Know the Cisco WRP500
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Top Panel
Right Side Panel
WA N : Use this port to connect the WRP500 to a cable or DSL internet connection.
Power: Use the power button to turn power on and off.
12VDC port: Use the 12VDC port to connect the power adapter.
Wi-Fi Protected Setup: This button is used to configure wireless security automatically
for client devices that support Wi-Fi Protected Setup.
USB port: For information about compatible USB devices, see
http://www.cisco.com/c/en/us/products/unified-communications/wrp500-wireless-ac-broa
dband-router-2-phone-ports/index.html
Kensington security slot: Secure the router by attaching a lock-and-cable apparatus.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Install the Cisco WRP500
Install the Cisco WRP500
You can place the Cisco WRP500 on a desktop or mount it on a wall.
Caution To prevent the WRP500 from overheating, do not operate it in an area that exceeds
an ambient temperature of 104°F (40°C).
Desktop Placement
The WRP500 has four rubber feet on the bottom panel. Place the WRP500 on a
level surface near an electrical outlet.
Warning Do not place anything on top of the WRP500; excessive weight could damage it.
Wall Mounting
The WRP500 has two wall-mount slots on the bottom panel. To mount the
WRP500 on a wall, you need mounting hardware (not included). Suggested
hardware is illustrated (not true to scale).
Recommended hardware (not included): Two number-six pan-head tapping
screws, 5/8-in. (15.8-mm) length, with anchors for sheet rock installation.
5/8 in. (15.8 mm)
Warning Insecure mounting might damage the WRP500 or cause injury. Cisco is not
responsible for damages incurred by insecure wall mounting.
To mount the unit on the wall:
Step 1 Determine where you want to mount the unit. Verify that the surface is smooth,
flat, dry, and sturdy.

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Connect and Configure the Cisco WRP500
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Step 2 Drill two pilot holes into the surface 100 mm apart (about 3.94 in.). Take care to
ensure that the WRP500 will be level and secure in either of its two
safety-certified orientations.
Step 3 Insert a screw into each hole, leaving a gap of 5.5 mm (0.217 in.) between the
underside of each screw head and the surface of the wall.
Step 4 Place the unit wall-mount slots over the screws and slide the unit down until the
screws fit snugly into the wall-mount slots.
Connect and Configure the Cisco WRP500
Connect the Cisco WRP500
This section discusses how to enable Cisco WRP500 web access, by which the
user can configure the device through a web GUI.
Procedures assume that a user has these items:
• Cisco WRP500 with factory default settings
• PC with Ethernet network adapter
Step 1 Connect a PC to one of the Cisco WRP500 LAN ports.
Step 2 The PC receives an IP address that the Cisco WRP500 publishes by LAN.
Note Generally, the IP address is in 192.168.15.xxx format, and WRP500 IP address is
192.168.15.1.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Connect and Configure the Cisco WRP500
Note If the network to which the WRP500 WAN port connects specifies
192.168.15.xxx, the WRP500 uses a different network in its LAN ports, such as
192.168.16.xxx.
Step 3 Check the PC address to confirm the network.
Example: a.b.c.xxx and IP address of WRP500 in LAN is a.b.c.1.
Subsequent steps assume that the WRP500 IP address is 192.168.15.1.
Log In to the Cisco WRP500
Use a network browser to access the WRP500 IP address.
Default account and password: admin/admin
Note You cannot access the device through the WAN port by default.
Change the Admin Password
Note You must first change the default admin password before you can access the
device web GUI through the WAN interface.
Step 1 From the GUI, click the Administration tab.
Step 2 In the left pane, click Settings > User List.
Step 3 In the right pane, find the admin line and click the pencil icon.
Step 4 For the admin user account, change the password.
Step 5 Click the Submit button.

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Connect and Configure the Cisco WRP500
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Enable Remote Management
Enabling remote management is not mandatory, but it is generally the first step,
because remote management makes configuration more convenient.
If the Cisco WRP500 has the IP address of the WAN interface, any host that can
reach the IP address of the WRP500 WAN port can explore information and
perform configuration by accessing the WRP500 through the web GUI.
Use IVR code 110 to obtain the WAN port address.
Step 1 From the GUI, click the Administration tab.
Step 2 Click Web Access Management.
Step 3 In the right pane, Remote Access, change the settings as follows:
Remote Management: Enabled
Remote Management Port: 80
Step 4 Click Submit.
This step enables web access for the WRP500 through the WAN interface.
Configure the WAN Connection
Step 1 From the GUI, click the Interface Setup tab.
Step 2 Click WA N > Interface Setup.
Step 3 In the Internet Setup pane on the right, the WAN Interface List pane shows all
the VLAN configurations of the WAN port.
Step 4 Click the plus icon to add a VLAN on the WAN port.
Note The default WAN interface with VLAN ID 0 indicates a network with no tags.
Step 5 Click the pencil icon to edit an existing VLAN.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Suggested Next Steps
Step 6 Click the line to show information about an existing VLAN.
Suggested Next Steps
Upgrade the Firmware
Step 1 To download the latest firmware, go to this Software Downloads page on
Cisco.com:
http://www.cisco.com/c/en/us/support/unified-communications/small-business-v
oice-gateways-ata/tsd-products-support-general-information.html
Note This site requires a login. If you do not have a Cisco.com account, you
can register for free.
Step 2 Click the Download Software link. Follow the steps on the screen to download
the latest release.
Step 3 Log in as administrator.
Step 4 Click Administration > Firmware Upgrade.
Step 5 Click Choose file to find the firmware file, and then click Upgrade.
Install a Mobile Broadband USB Modem
Step 1 Make sure that your mobile broadband USB modem is compatible with the
Cisco WRP500. To view a current list of compatible mobile broadband USB
modems, visit the Cisco WRP500 product page on Cisco.com:
http://www.cisco.com/c/en/us/products/unified-communications/small-business-
voice-gateways-ata/index.html

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Suggested Next Steps
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Step 2 Make sure that your mobile broadband USB modem is activated with a data
service, and verify that it can be used on your computer.
Step 3 Connect a compatible USB modem into the USB port of the WRP500.
The USB LED on the front of the WRP500 indicates the progress of the mobile
connection. When the WRP500 is connected to the internet through the mobile
network connection, the USB LED shines steady green; otherwise, the LED
flashes.
By default, the WRP500 connects to the internet through wired Ethernet. The
mobile network connection may be configured as a failover connection when the
Ethernet connection is unavailable.
Note To check the status of the USB modem; or to modify the settings for the mobile
network, connection recovery, and failover, you can use the administration web
server.
Note Voice quality over the mobile network cannot be guaranteed.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Where to Go From Here
Where to Go From Here
Support
Cisco Small Business Support
Community
www.cisco.com/go/smallbizsupport
Online Technical Support and
Downloads (Login Required)
www.cisco.com/support
Small Business Support Center (SBSC)
Phone Support Contacts
www.cisco.com/en/US/support/tsd_cisco_
small_business_support_center_contacts.html
Cisco Small Business Support and
Resources
www.cisco.com/go/smallbizhelp
Cisco Small Business Firmware
Downloads
www.cisco.com/go/software
Product Documentation
Product Documentation for Cisco Small
Business Voice Gateways and ATAs
http://www.cisco.com/c/en/us/support/unified-communica
tions/small-business-voice-gateways-ata/tsd-products-sup
port-series-home.html
Cisco Small Business
Cisco Partner Central for Small Business
(Partner Login Required)
www.cisco.com/web/partners/sell/smb
Cisco Small Business Home www.cisco.com/smb

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
Where to Go From Here
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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide
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