CITROËN C Zero User manual

HANDBOOK

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We draw your attention to the following...
Key
safety warning
additional information
contributes to the protection of the environment
refer to the page indicated
Reading the detailed sections is essential to
make the most of your vehicle, in complete
safety.
Your vehicle is fitted with only some of the
equipment described in this document,
depending on the trim level, version and the
specifications for the country in which it is sold.
The fitting of electrical equipment or
accessories which are not recommended
by CITROËN may result in a failure of
your vehicle's electronic system. Contact
a CITROËN dealer for information on the
recommended equipment and accessories.
CITROËN has a presence on every continent,
a complete product range,
bringing together technology and a permanent spirit of innovation,
for a modern and creative approach to mobility.
We thank you and congratulate you on your choice.
Happy motoring!
At the wheel of your new vehicle,
getting to know each system,
each control, each setting,
makes your trips, your journeys
more comfortable and more enjoyable.

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Contents
Instrument panel 9
Indicator and warning lamps 10
Main battery state of charge indicator 18
Energy consumption / generation indicator 19
Distance recorder 20
Trip distance recorder 20
Lighting dimmer 21
Service indicator 21
Range indicator 23
Monitoring
Overview
Eco-driving
Remote control key 24
Doors 27
Boot 28
Electric windows 29
Charging aps 30
Access
Front seats 31
Rear seats 33
Mirrors 35
Interior ttings 37
Ventilation 40
Heating 42
Air conditioning 42
Front demist - defrost 45
Rear screen demist - defrost 45
Comfort
Driving recommendations 46
Starting - stopping the vehicle 47
Parking brake 48
Drive selector 49
Driving
Lighting controls 51
Automatic illumination of headlamps 53
Headlamp adjustment 53
Wiper control 54
Courtesy lamp 55
Visibility

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Contents
Direction indicators 56
Automatic operation of brake lamps 56
Hazard warning lamps 56
Horn 57
Emergency or assistance call 57
Under-ination detection 58
Braking assistance systems 62
Trajectory control systems 64
Front seat belts 65
Airbags 68
Safety
Child seats 72
Deactivating the passenger's front airbag 75
ISOFIX child seats 81
Child lock 84
Child safety
Charging the main battery 85
Ancillaries battery 93
Temporary puncture
repair kit 97
Changing a wheel 101
Snow chains 105
Changing a bulb 106
Changing a fuse 114
Changing a wiper blade 119
Towing the vehicle 119
Precautions for washing 120
Accessories 120
Practical information
Bonnet 123
Front compartment 124
Rear compartment 125
Checking levels 126
Checks 128
Checks
Motor and main battery 129
Weights 130
Dimensions 131
Identication markings 132
Technical data
Emergency or assistance 133
Audio system / Bluetooth 135
Audio and telematics
Visual search
Alphabetical index

85
91
64 97
Overview
4
Normal charging ap
This flap should be used to recharge your
vehicle from a domestic power point.
Fast charging ap
Available according to equipment, this flap
should be used to recharge your vehicle from
a special fast charging station.
Temporary puncture repair kit
This kit is a complete system consisting of a
compressor and a sealant cartridge, to allow
the temporary repair of a tyre.
Exterior
ASR and ESP systems
These are associated systems that assure the
directional stability of the vehicle, within the
limits of the laws of physics.

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30
135
49
42
Overview
5
Interior
Drive selector
Four-position drive selector: P, R, N and D.
Charging ap interior opening
controls
Air conditioning
After setting the desired level of comfort, the
system controls this level according to the
exterior climatic conditions.
Audio system
This system benefits from the latest
technology: MP3 compatible audio system,
USB player, Bluetooth hands-free system, ... Normal charging flap.
Fast charging flap (according to equipment).

Overview
6
Instruments and controls
1. Driver's airbag.
Horn.
2. Instrument panel.
3. Wiper stalk.
4. Side vents.
5. Window demisting vent.
6. Electric window switches and switch
for deactivating the the front and rear
passenger electric window controls.
7. Opening control for the fast charging flap
(vehicle left hand side).
8. Bonnet release lever.
9. Opening control for the normal charging
flap (vehicle right hand side).
10. Fusebox.
11. Door mirror controls.
12. Headlamp height adjustment.
ASR/ESP deactivation switch.
13. Steering lock and ignition switch.

.Overview
7
Instruments and controls
1. Parking brake.
2. Drive selector.
3. 12 V accessory socket.
4. Passenger's airbag deactivation.
USB port.
5. Glove box.
6. Cup holder.
7. Windscreen demisting vents.
8. Lighting and direction indicator stalk.
9. Audio system.
10. Hazard warning lamps switch.
11. Centre vents.
12. Heating / air conditioning controls.
13. Emergency or assistance call.

Eco-driving
8
For more economical driving, and increased range
Practical advice for everyday use to optimise the range of your vehicle by conserving battery power.
Adopt a smooth driving
style
The electrical consumption of your vehicle
depends greatly on your journey, your driving
style and your speed.
In all cases, adopt a smooth driving style.
Stay in the "Eco" zone indicated in the energy
consumption / generation meter: depress
the accelerator pedal progressively, without
sudden movement, and if the conditions permit,
drive at steady and moderate speed.
Recover energy
Anticipating the driving conditions allows you
to recover energy and increase the range of
your vehicle.
Use the "Charge" zone of the energy
consumption / generation meter whenever
possible: anticipate the traffic slowing
down and if the the conditions permit, use
deceleration rather than the brakes.
Control the use of your
electrical equipment
The heating and air conditioning systems
operate on energy from the main battery.
Excessive use of these systems greatly
reduces the range of your vehicle. Remember
to switch them off once the desired level of
comfort is reached and check their settings
every time you set off.
Control also the use of demisting / defrosting
and the heated seat.
Limit the causes of excess
consumption
As with any vehicle, limit the loads carried
in the vehicle and reduce wind resistance
(windows open above 30 mph (50 km/h), roof
bars, roof box, …).
Observe the recommendations
on maintenance
Check the tyre pressures regularly and
follow the schedule for routine servicing
recommended by CITROËN.

1
Monitoring
9
Instrument panel
Panel bringing together the various gauges and indicators for the operation of the vehicle.
1. State of charge indicator for the main
battery.
Drive selector position indicator.
2. Energy consumption / generation
indicator.
3. Speedometer
4. Screen.
A. Total distance recorder.
B. Trip distance recorder (Trip A or B).
C. Instrument panel lighting dimmer.
D. Distance remaining to the next service.
E. Time remaining to the next service.
F. Under-inflation detection.
G. Remaining range.
5. Screen control button.
Display the various functions in turn.
Reset the function selected (trip recorder
or service indicator).
Adjust the level of instrument lighting.
For more information, refer to the
corresponding section.
Gauges and indicators Screen

Monitoring
10
Indicator and warning lamps
Visual indicators informing the driver that a
system is in operation, is deactivated or has
a fault.
Associated warnings
The illumination of certain warning lamps may
be accompanied by an audible signal.
The warning lamps may come on continuously
(fixed) or flash.
Certain warning lamps may come on in
one of two modes. Only by relating the
type of lighting to the operating status
of the vehicle can it be ascertained
whether the situation is normal or
whether a fault has occurred.
When the ignition is switched on
Certain warning lamps come on for a few seconds
when the vehicle's ignition is switched on.
These same warning lamps go off after a few
seconds.
If you notice one of these warning lamps
remaining on, refer to the information on the
warning lamp in question.

1
Monitoring
11
Warning / indicator lamp State Cause Action / Observations
Left-hand
direction
indicator
Flashing with audible
signal.
The lighting stalk is pushed down.
Right-hand
direction
indicator
Flashing with audible
signal.
The lighting stalk is pushed up.
Hazard warning
lamps
Flashing with audible
signal.
The hazard warning lamps switch,
located on the dashboard, has been
operated.
The left-hand and right-hand direction indicators and
their associated indicator lamps flash simultaneously.
Sidelamps and/
or dipped beam
headlamps
On fixed. The sidelamps and/or dipped beam
headlamps are on.
Front foglamps On fixed. The front foglamps are switched on. Turn the ring on the stalk rearwards twice to switch off
the front foglamps.
Rear foglamp On fixed. The rear foglamp is switched on. Turn the ring on the stalk rearwards to switch off the
rear foglamp.
Main beam
headlamps
On fixed. The lighting stalk is pulled towards
you.
Pull the stalk to return to dipped beam headlamps.
Operation indicator lamps
If one of the following indicator lamps comes on in the instrument panel, this confirms that the corresponding system has come into operation.

Monitoring
12
Warning / indicator lamp State Cause Action / Observations
Ready
(ready to move
off)
On fixed,
accompanied by an
audible signal when it
comes on.
The vehicle is ready to move off and
you can press the accelerator.
The illumination period corresponds to the powering-up
of the vehicle.
Parking brake On fixed. The parking brake is applied or not
properly released.
Release the parking brake to switch off the warning
lamp, keeping your foot on the brake pedal.
Observe the safety recommendations.
For further information on the parking brake, refer to
the "Driving" section.
Main battery
charge (normal
or fast)
On fixed. The main battery is on charge. On completion of the charge, the lamp goes off.
Flashing. The charging cable is connected to
the vehicle but the main battery is not
yet charging.
Check the connection of the charging cable.

1
Monitoring
13
Deactivation indicator lamps
Warning / indicator lamp State Cause Action / Observations
Passenger's
airbag system
On fixed, on the
centre console.
The control switch, located on
the centre console, is set to the
OFF position.
The passenger's front airbag is
deactivated.
Set the control switch to the ON position to activate
the passenger's front airbag. In this case, do not fit a
child seat in the rearward facing position.
Remember to check the position of the control switch
before starting your vehicle.
ESP/ASR On fixed. The ESP/ASR off switch, located
in the dashboard (driver's side) is
activated.
The ESP/ASR is deactivated.
ESP: electronic stability programme
ASR: anti-slip regulation.
Press the button to activate the ESP/ASR.
The ESP/ASR system is automatically activated on
starting the vehicle.
If one of the following indicator lamps comes on, this confirms that the corresponding system has been switched off intentionally.
This is may be accompanied by an audible signal.

Monitoring
14
Warning lamps
Warning / indicator lamp State Cause Action / Observations
Braking On fixed. The braking system fluid level has
dropped significantly.
or
Braking assistance system fault.
You must stop as soon as it is safe to do so.
Top up with brake fluid listed by CITROËN.
If the problem persists, have the system checked
by a CITROËN dealer or qualified workshop.
+On fixed, associated
with the ABS warning
lamp.
The electronic brake force distribution
(EBFD) system has a fault.
You must stop as soon as it is safe to do so.
Have it checked by a CITROËN dealer or a qualified
workshop.
Anti-lock
Braking System
(ABS)
On fixed. The anti-lock braking system has a
fault.
The vehicle retains conventional braking.
Drive carefully at reduced speed and contact a
CITROËN dealer or a qualified workshop without
delay.
When the engine is running or the vehicle is being driven, illumination of one of the following warning lamps indicates a fault which requires action on
the part of the driver.
Any fault resulting in the illumination of a warning lamp must be investigated further.
If you encounter any problems, do not hesitate to contact a CITROËN dealer or a qualified workshop.

1
Monitoring
15
Electronic
stability
programme
and anti-slip
regulation (ESP/
ASR)
Flashing. Activation of the ESP/ASR systems. The systems optimise traction and improve the
directional stability of the vehicle.
Adapt your driving and moderate your speed.
On fixed. Fault in the ESP/ASR systems. Have it checked by a CITROËN dealer or a qualified
workshop.
+
Door(s) open On fixed,
accompanied by an
audible signal.
A door or the boot is still open. Close the door or boot.
Ancillaries
battery charge
On fixed. The ancillaries battery charging
circuit has a fault (dirty or loose
terminals, slack, transformer fault, ...).
The warning lamp should go off when the motor is
started.
If it does not go off, contact a CITROËN dealer or
qualified workshop.
Electric power
steering On fixed. The electric power steering has a fault.
Drive carefully at reduced speed.
Have it checked by a CITROËN dealer or a qualified
workshop.
Warning / indicator lamp State Cause Action / Observations

Monitoring
16
Warning / indicator lamp State Cause Action / Observations
Front seat belt
not fastened /
unfastened
On fixed, then
flashing, accompanied
by an audible signal.
The driver and/or the front passenger
has not fastened or has unfastened
their seat belt.
Pull the strap, then insert the tongue in the buckle.
Right hand
rear seat belt
unfastened
On fixed. The right hand rear passenger has
unfastened their seat belt.
Pull the strap then insert the tongue in the buckle.
Left hand
rear seat belt
unfastened
On fixed. The left hand rear passenger has
unfastened their seat belt.
Under-inflation fixed. The tyre pressure for one or more
wheels is too low.
Check the tyre pressures as soon as possible.
This check should preferably be done with the tyres
cold.
You must reinitialise the system after every adjustment
of one or more tyre pressures and after replacing one
or more wheels.
For more information refer to the "Under-inflation
detection" section.
flashing then fixed. The system has a fault and/or one
or more wheels does not have a
detected sensor.
The tyre pressures are no longer monitored.
Have the system checked by a CITROËN dealer or a
qualified workshop.

1
Monitoring
17
Airbags On temporarily. When you switch on the ignition, this
warning lamp comes on for a few
seconds, then goes off.
If it does not go off, contact a CITROËN dealer or a
qualified workshop.
On fixed. Fault with one of the airbag or seat
belt pretensioner systems.
Have it checked by a CITROËN dealer or a qualified
workshop.
Protection
system for the
main battery
On fixed. The state of charge of the main
battery is too low or the temperature
of the main battery is too low...
The power from the motor is limited.
Charge the main battery as soon as possible.
If the warning lamp does not go off, contact a
CITROËN dealer or qualified workshop.
Self-diagnosis
system of the
main electrical
circuit
On fixed. Fault in the main electrical circuit. You must stop as soon as it is safe to do so.
Have it checked by a CITROËN dealer or a qualified
workshop.
Warning / indicator lamp State Cause Action / Observations

Monitoring
18
Main battery state of charge indicator
Display
Four successive alerts indicate that the energy
available in the main battery is dropping to a
low level:
- 2 bars of the state of charge gauge in the
instrument panel, on and flashing: starting
to use the reserve.
- The last bar in the state of charge gauge
flashing.
- The last bar disappears: display of the
range disappears; the heating and air
conditioning are switched off.
Low energy alerts
- Display of this warning lamp in
the instrument panel: progressive
reduction in the power available
from the motor.
The state of charge of the main battery is
displayed continuously in the instrument panel.