COBHAM SAILOR XTR Platform - SW ver. 3.03 Build 021 User manual

Technical Notification
Date: January - 2022
Document Number: 95-178233-D
SAILOR XTR Platform - SW ver. 3.03 Build 021
Subject:
Please be informed that new software, version 3.03 build 021, for the
SAILOR 1000 XTR Ku 8W, SAILOR 1000 XTR Ku 16W, and SAILOR 1000 XTR Ku in Dual
ADU, has been released.
Priority:
High: It is highly recommended to apply this change / initiative to all systems.
Changes from SW ver. 3.00B019 to SW version 3.03B021
High lights:
Support for SAILOR 1000 XTR Ku in Dual ADU installations.
Support for IoT.
Support for new encoders.
Related bug fixes:
Axis calibration
oIn case of failure no event is generated.
Azimuth Calibration
oThe satellite position cannot be specified with “E” & “W”, you must use
“+” & “-“.
oSatellite drop-down menu missing.
oNo verification of correct tracking frequency.
oNo verification of correct NID number.
BDU front-display
oHeading is not displayed in the range 0 –360 degrees, but using +/- 180
degrees.
Blocking zone
o“Apply” button not visible with normal screen resolution.
Cobham SATCOM
Lundtoftegaardsvej 93 D
2800 Kgs. Lyngby
Denmark
T: [phone]
F: [phone]

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oFunction might fail due to failure opening the data file.
oNot possible to define a full blocking zone 0 –360 degrees.
Cable Calibration
oWhile ongoing, no progress bar is displayed.
oTX signal bar does not indicate the calibration signal.
oThe system might reboots upon completion of the cable calibration.
Email setup
oNo guiding response is received if “Username” or “Password” is left empty.
Events
oFAN failure event –Incorrectly shown as “Error” should be “Warning”
oFAN failure event –Event not cleared.
oMissing warning before clearing all events.
Factory Reset
oThe Installation Manual is incorrectly deleted and can no longer be
downloaded.
Installation Wizard
oNo headers on Dashboards status after completion of Installation Wizard.
oThe Installation Wizard might change the administrator password. Reboot
system to restore password value.
oNo confirmation when “Activate” is applied after the wizard has been
completed.
Line up
oAfter deactivation, the Dashboard might not show satellite data.
Network settings
oIncorrect error message for illegal netmask.
oStatic IPs - missing response on illegal values.
POST
oFailing AIM-O print test does not generate an event.
TX Blocking zone
oTX icon missing red dash.
VSAT profiles
oIncorrect IF frequency values can be displayed.
oNot possible to change tracking frequency on user defined modem profile
oProfile names can be truncated.
oGeneric Modem profile –must show signal level in mV.
oGeneric Modem profile –lacking cable calibration can cause “VMU
frequency setup error” upon profile activation.

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Known limitations:
This SW release does unfortunately contain some known functional limitations and
issues, especially in the Web server interface:
Web interface and settings
oIf the Operator tries to make a secure connection to the Web interface using
HTTPS the Browser (Firefox, Edge) might reject the connection due to non-
supported certificate. The Operator should use HTTP or the Chrome browser.
oAfter login the Dashboard can be empty. The Operator must refresh the
browser.
oIn the Network settings the “SNMP” & “Remote syslog” options cannot be
disabled unless a valid value is written.
oIf the Operator tries to save a setting with a Host name with a non-support
character, the attempt to save the setting will be rejected with “Invalid data”.
The response does not specify the Host name is causing the problem.
Web Dashboard system status
oThe Modem “RX locked status” might incorrectly show “Not locked” although
the system is “READY” and operative.
oDuring “Line up” operation the modem “RX locked status” might incorrectly
show “Locked”.
oThe Pointing “Vessel heading” displayed value uses the range -180 to +180
degrees rather than 0 to 360 degrees.
oThe TX signal bar indication in the status line is calibrated wrong and will only
indicate 3 bars of 7 even for full signal strength.
General System Stability
oThe systems might restart in order to recover failed communication between
BDU and ADU.
oThe system might temporarily loose communication to the Modem. The
connection will re-establish itself within a few minutes.
oThe system might generate the event “ELE MOTOR OVER CURRENT FAULT”.
The system will still be operative, but the systems must be restarted in order
to clear the event.
oThe system might conduct an unplanned restart due to the detection and
recovery from an abnormal condition.
oDuring system start-up the POST test can fail causing the motors to be turned
off. The message “Initializing please wait” will be displayed. In this case the
Operator must power cycle (restart) the system.

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oSystem start-up can in some cases fail and the system will enter Safe Mode.
In this case the Operator must power cycle (restart) the system.
Azimuth Calibration
oConduction azimuth calibration using “automate” setting using input from the
Modem might fail or never complete. The Operator should use the “manual”
setting.
oNo progress information for Azimuth calibration. The execution of Azimuth
calibration can take some time to complete. The current implementation does
not display any progress information.
User Permissions
oSystem protection via limited user permission can potentially be compromised
via upload of a manipulated system configuration.
Statistics Reports
oFor Week and Month reports the first logged item shows an incorrect
timestamp.
Modem status
oOn some OpenAMIP modems (e.g. Newtech MDM 2510) the “TX On” LED is
incorrectly not turned off if the system is in a no-TX condition (e.g. blocking
zone). Note that the XTR Web interface shows the correct status.
Dual ADU operation
oThe option on the Dashboard / SYSTEM INFO to use the link to change
between the Master and the Slave ADU Web interface is not supported in this
release. The Operator must connect directly to the Master and the Slave.
oIf the Master & Slave are disconnected the link option to change to the
Master/Slave ADU is still visible.
oIf the Master & Slave are disconnected no warning event is generated.
oThe Dashboard / MODEM “Reference” will on the Slave system always show
“Internal” and not correctly reflect the setting on the Master ADU.
oIf the antenna control is switched manually between Master & Slave the
status information is not updated. The Operator must conduct a refresh of the
browser (F5).
oThe Modem “TX allowed” status are not updated on the Master Dashboard
status if a Line-up operation is conducted on the Slave.
oIf the modem profile is altered the “Dual operation” operation will be disabled
and must be enabled again.
oAutomatic SW update of the Slave when SW update of the Master is
conducted is not supported in this release. The Operator must conduct SW
update individually on the two systems.

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Release history
Changes from SW ver. First release (None –This is first software release 3.00 build 19)
High lights:
Installation Wizard
Related bug fixes: None
Known bugs:
The first software release 3.00 does unfortunately contain some known functional limitations
and issues. We will do our outmost to solve these for the next 3.01 software release.
Administrator password validation lost after factory reset.
oAdmin login is not validated after a factory reset is performed. Login is open.
oWorkaround: Reboot the antenna system or run the Installation Wizard.
oSolved in 3.01
Azimuth Calibration
oThe satellite position cannot be specified with “E” & “W”, you must use “+” &
“-“.
oSatellite drop-down menu missing.
Blocking zone
oNot possible to define a full blocking zone 0 –360 degrees.
Cable Calibration
oWhile ongoing, no progress bar is displayed.
oTX signal bar does not indicate the calibration signal.
Factory Reset
oThe Installation Manual is incorrectly deleted and can no longer be
downloaded from the web GUI.
Installation Wizard
oThe Installation Wizard might change the administrator password. Reboot
system to restore password value.
Line up
oAfter deactivation, the Dashboard might not show satellite data.
VSAT profiles
oGeneric Modem profile –must show signal level in mV.

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Software upload procedure.
1. Extract the “SAILOR XTR Ku software 303B021.zip”file
Open an Internet browser on the PC and enter the web address to the SAILOR XTR at
https://192.168.0.1.
2. To login as ADMIN
Enter ADMINISTRATOR LOGIN:
User name: (admin (case sensitive))
Password: (your admin password)
Or
Press the BDU left keypad for 5 sec. to enable the ‘local administration function’.
Logs in as admin without the use of a password. BDU will automatic log out after 1 hour
Note: Accessing the BDU with ‘local administration function’ does not change the current
admin account password.
3. Locate ‘Upload’section under Service -Software menu. Click ‘Choose file’ to browse,
select the new software file (tt7091_3.03-0021-acu_RelSignedEnc.tiif) and click ‘Upload’
4. The SAILOR XTR system will upload the new software and reboot.
5. After the system becomes available again verify that the software page shows the new
software version as active for the currently loaded software.
This concludes the SW upload procedure.