CoComm CV100 User manual
Read carefully the instructions contained in this operation manual before you start using the device
Manual
CV100
3
CV100
User Manual
4
5
Index
Introduction ..................................................................................... 6
Sales package contents................................................................... 7
Precautions for use .......................................................................... 8
Presentation .................................................................................. 12
Installation ..................................................................................... 13
Switched On & Off ......................................................................... 18
Indicators and Reset button ........................................................... 19
Calling ........................................................................................... 20
Advanced Services ........................................................................ 21
Keypad Codes............................................................................... 23
Troubleshooting............................................................................. 28
SAR certification information .......................................................... 30
Regulations ................................................................................... 31
6
Introduction
Thank you for choosing the Co-Comm CV100 voice box. This voice box is designed for
use with GSM 900/1800MHz networks.
For operation requires a valid SIM card from your network operator. Please consult
your network operator for more information.
GSM 900
Channel Channel 975 Channel 38 Channel 124
Maximum Target Value (dBm) 33.0 33.0 33.0
GSM 1800
Channel Channel 512 Channel 698 Channel 885
Maximum Target Value (dBm) 30.0 30.0 30.0
Security instructions
Please read the following instructions carefully before you start using your voice box
Co-Comm CV100:
●Keep this manual for future reference.
●Keep the voice box away from moisture.
●Place the voice box on a stable surface before start using.
●If any of the following situations occurs, have it checked by a qualified service
technician:
●It has been exposed to moisture.
●It has been dropped or damaged.
●It has obvious signs of breakage.
●Do not place the voice box at a distance of less than 1.5 m from a water source.
●Do not use the device in areas where there is risk of explosion.
7
Sales package contents
1. Co-comm CV100
voice box
4. Power adapter
2. User Manual
5. Li-ion rechargable
battery
3. Warranty card
Security screw and
key
6.
CLIENTE
CUSTOMER
NOMBRE
NAME
ESTABLECIMIENTO VENDEDOR
SALES OUTLET
RAZÓN SOCIAL
TRADE NAME
DOMICILIO
ADDRESS
TELÉFONO
TELEPHONE
FECHA DE COMPRA
ACQUISITION DATE
EQUIPO
DEVICE
CAJA DE VOZ 2G
MODELO
MODEL
CV100
Nº DE SERIE
SERIAL NUMBER
GARANTÍA | WARRANTY
CARTA DE GARANTÍA
WARRANTY CARD
DOMICILIO
ADDRESS
TELÉFONO
TELEPHONE
EN
CO-COMMServicios Telecomunicaciones S.L. appreciates the trust placed in its
branded products and keeps on working in order to give the best assistance to
customers.
WARRANTY TERMS AND CONDITIONS
This warranty, which is granted particularly to the consumer mentioned overleaf,
applies exclusively to the product whose reference is detailed in this document
and will only be valid for the purchase country during TWO YEARS after the
purchase date.
CO-COMM Servicios Telecomunicaciones S.L. will be responsible for damages
and functioning breakdowns in the product as long as they are due to
manufacturing defects. In those cases, the product will be whether repaired or
replaced by virtue of current legislation.
WARRANTY RESTRICTIONS
CO-COMM Servicios Telecomunicaciones S.L. will only validate the product
warranty when it is accompanied by some purchase supporting document,
whether it is a receipt, an invoice, or the warranty card duly completed and
stamped by the outlet. These documents must include the purchase date and
the product reference.
Any of the following circumstances can avoid this warranty:
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or torn off, nor to those with unreadable or removed serial number, just as to
products with non-original components.
5IJT XBSSBOUZ XJMM OPU DPWFS UIF SFQBJS PG EBNBHFT EVF UP IVNJEJUZ SVTUZ
components),liquids or any other type of substance, excessive heat, inadequate
WFOUJMBUJPO VOVTVBM WPMUBHF GMVDUVBUJPOT FMFDUSJD TIPDLT JODMVEJOH MJHIUOJOH
strikes), fire, accident, natural catastrophe or public disturbance.
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consequence of breaks, hits, damages to liquid crystal displays, normal use and
wear, ignorance, misuse or wrong installation of the product, incorrect firmware
updating, virus, use of any software or component not originally provided with
the product, or any kind of manipulation by non-authorised personnel.
Thiswarranty does not include installation, starting, maintenance, displacements
or unjustified requests for servicing.
Products are not guaranteed for particular or specific applications other than the
ones defined by CO-COMM Servicios Telecomunicaciones S.L. in their
instructions, manuals, indications and any other informative document.
If warranty service is required, CO-COMM Servicios Telecomunicaciones S.L.
will not be responsible for the loss of the data contained in the storage drives
included in its products, nor for the legal damages arising from those
circumstances. It is advisable for users to frequently backup all the files. If
replacement is necessary during drives repair, they will only be provided with the
original software and/or data.
CO-COMM Servicios Telecomunicaciones S.L. reserves the right to process
those components replaced during warranty service and guarantees the
destruction of the data contained in them.
Regardless of the previous statements, the consumer has the right to express
any lack of conformity by means of complaint forms, which will be provided upon
request to the Customer Service Center. In addition, CO-COMM Servicios
Telecomunicaciones S.L. places at the disposal of the user an e-mail address in
The data provided by means of this form will be filed in a record ownership of
CO-COMM Servicios Telecomunicaciones S.L., domiciled in Serrano
(BMWBDIF&E "CFEVM .BESJE 4QBJO. The only purpose of this
record is to supply the personal data needed to have a warranty request
processed. Access to this record is only permitted to CO-COMM Servicios
Telecomunicaciones S.L. employees. The exercise of the rights of access,
rectification, cancellation and opposition must be carried out sending a
adding the word LOPD as subject.
7. External antenna
Please check the sales package includes the following components. If any items are
missing, please contact your dealer.
8
Precautions for use
Operating Environment
Your voice box Co-Comm CV100 is an RF transmitter, so please turn off your terminal
or disable the radio functions in the following situations:
●When you are on an airplane.
●When you are in the vicinity of flammable atmospheres and is indicated by the
entity responsible for risk management.
●When you are in the vicinity of electro-explosive devices and is indicated by the
entity responsible for risk management.
Respect special regulations in force in any area, and always switch off your voice box
when its use is prohibited, or if it could cause danger. When connecting the voice box or
any accessory to another device, read the user manual for detailed safety instructions.
Do not connect incompatible products. It is recommended that the equipment should
only be used in the normal position for proper operation and personnel safety. Do not
expose to temperatures below -10 °C or above 50 °C.
Medical equipments
Be sure to turn off the voice box near electronic medical equipment which obviously
require that the voice box is turned off (such as pacemakers, hearing aids, etc.).
Most medical devices can be protected from the RF signal of the phone, but not all of
them. If you have any questions or need more information, consult your doctor or the
manufacturer of your medical device.
9
Precautions for use
Pacemakers
Pacemaker manufacturers warn that the distance between the voice box and the
pacemaker of the heart must be at least 6 inches (15.3 cm), otherwise the voice box
can interfere with pacemakers.
People with pacemakers should consider the following:
●Always keep a distance (at least 6 inches) between the voice and pacemaker
when the voice box is on.
●Do not carry your voice box near your chest.
●Use the voice box in the ear that is furthest from the pacemaker.
Please turn off your voice box if you feel there is interference, and consult your doctor
as soon as possible.
Emergency calls
Like any voice box, this voice box works with radio signals that can not guarantee
connection in all conditions. Therefore, you should never rely solely on a voice box
for essential communications like medical emergencies. To make or receive calls, the
voice box must be switched on and in a service area with adequate signal strength.
To make an emergency call, enter the local emergency number in standby mode and
press the call button.
10
Precautions for use
Care and maintenance
Your voice box is a product of superior design and should be treated with care. The
following tips will allow you to enjoy this product for a longer period of time:
●Keep the voice box away from children and pets. They could damage the voice
box accidentally or choke on small parts.
●Keep the voice box dry and avoid liquids that could corrode the voice box. Do not
use the voice box with wet hands, which may cause electric shock.
●Do not place the voice box in areas of excessive heat, which may shorten the life
of electronic devices, damage batteries, or melt accessories.
●Do not place the voice box in cold areas. When the voice box warms up to its
normal operating temperature, moisture can accumulate inside the voice box,
which may damage electronic circuits.
●Do not place the voice box in areas exposed to sunlight as it may cause
overheating.
●Do not place the voice box near flammable liquids, gases or explosive substances.
●Do not drop or knock the voice box. Rough handling can damage electronic
circuits.
●To clean the voice box, use a damp or antistatic cloth. Do not use a dry or static
cloth.
●Do not use chemicals such as cleaning solvents to clean the surface of the voice
box. Turn off your voice box before cleaning.
●Do not apply paint over the voice box, as it can prevent proper operation.
●The manufacturer’s warranty does not cover repair the appliance if the voice
box or battery gets wet, or voice vox label is damaged even when the voice box
warranty has not expired.
11
Precautions for use
Battery use
●Never use any charger or battery if damaged. Use the battery correctly.
●Do not short-circuit the battery, as this may damage the battery or cause a fire.
●Do not subject the battery to high temperatures or fire as it may explode.
●Return the old battery to the dealer, or place it in locations designated for
recycling.
●Do not throw the battery in household waste.
●The charging time depends on the remaining battery charge, the type of battery
and charger used.
●The battery can be charged and discharged hundreds of times, but its duration
will gradually decrease.
●When the operation time is noticeably shorter than normal, replace the battery
with a new one.
●Use only original chargers, batteries and accessories approved by the
manufacturer.
●Disconnect the charger from the electrical plug and the device when the voice
box is not in use.
●Do not overload your battery as it may damage or shorten its life.
●Do not expose the battery to places of extremely hot or cold temperatures, as it
will reduce the battery capacity.
●The Li-ion batteries are particularly affected by temperatures below 0° C.
12
Presentation
1. [ ] Power on/off indicator
13. Battery compartment
14. Battery connection
15. Fixing screw of the battery
compartment cover
12. SIM card slot
1
2. [ ] Network status indicator
3. [ ] Battery charge indicator
4. []Signal strength
[ ] USB Port
5.
6. []Reset button
[]Power input
8. []Phone port 1
9. [ ] Phone port 2
11. [ ] Power on/off button
indicator
[]Antenna connector
3
2
4
5 6 7 8 910 11
7.
10.
SIM
13
12
14
15
13
Installation
Follow the steps below to install the SIM card and the different accessories of your
voice box Co-Comm CV100:
1. Check that your Co-Comm CV100 is turned off and disconnected from the power
adapter.
2. Remove the cover of the battery compartment on the bottom of the device to
install the SIM card. To install the SIM card, slide the metal tab to the left to unlock
it, turn it up, and place the card in the position indicated in the figure. Turn the
metal tab down and slide it to the right to lock.
SIM
2
1
14
Installation
3. Insert battery into the compartment, making sure that electrodes of connector on
the terminal match the slots in the top of battery as shown in the image. Replace
the lid of the battery compartment, making sure it is securely locked in place.
SIM
●The first time you turn on the Co-Comm CV100 the battery charge level may
be low. Charge it for a while and then turn it on.
●If you do not use the Co-Comm CV100 for a long period of time, remove the
battery.
15
Installation
4. Connect the external antenna to the corresponding port, as shown in the following
figure and adjust it by screwing it until it is firmly connected.
●Use only compatible external antennas.
5. To use the Co-Comm CV100 it is recommended to connect the power adapter.
Connect the cable from the power supply to the connector on the back of the
voice box, and then plug the power supply into a household AC power outlet.
16
Installation
6. The Co-Comm CV100 has two phone ports. Therefore, it is possible to connect
up to 2 phones that use the same phone number. In the event that the Co-Comm
CV100 replaces a fixed network connection, it is recommended to disconnect
the cable from the phone connection on the wall/rosette and connect this cable
directly to the Co-Comm CV100.
●Do not connect the Co-Comm CV100 to the phone connection on the wall (or
to a public switched telephone network), as it could be damaged.
17
Installation
Battery Charge
When the battery level is low, the battery’s front battery LED will flash red. Plug the
power adapter into the device to start charging. The battery indicator will blink blue
during charging mode and once it is fully charged, the indicator will remain fixed in
blue.
Fully charge the battery before using the device for the first time.
Note:
Always make sure your device is turned off before removing your SIM card. This
will prevent data loss and damage to the SIM card. Do not place the SIM card near
surfaces or electromagnetic environments and avoid touching the metal connectors.
For more information, contact your network operator.
18
Switched On and Off
Press the power on /off button [ ] to turn on the Co-Comm CV100 and press it again
to turn it off. The Co-Comm CV100 takes around 15 seconds to start.
If your SIM card has the PIN code activated, the red status indicator [ ]will be flashing
red. Insert it by dialing on the telephone *#80*PIN#. If you did it wrong, you will hear a
long beep and a 0 will appear on the screen. If you have done it correctly, you will hear
a double beep as confirmation code, a 1 will appear on the screen and the network
status indicator [ ]will be fixed blue. The Co-Comm CV100 will now be ready to
receive and make calls.
●If all the signal strength indicators [ ] remain off, it is possible that CV100 is
not being covered by the network. To resolve the problem, contact the service
provider.
19
Indicators and Reset button
■Off: The device is turned off
■Fixed blue: The device is turned on
■Off: The battery is not installed, it is fully discharged or the
device is in energy saving mode
■Blinking in blue: The battery is charging
■Fixed blue: The battery has enough charge (not power
supply connected) or the battery is fully charged (with power
supply connected)
■Blinking in red: The battery charge is low. The battery
must be charged
■Off: the device is in energy saving mode
■Slow blinking in red: the SIM card has no service, has not been
registered correctly or has not entered the PIN code
(keypad code: *#80*PIN#).
■Fast blinking in red: the PIN code has been entered wrong
3 times. Now you must enter the PUK
■Fixed red: No SIM card found
■Fixed blue: the SIM card of the device is working correctly
■Off: No signal available or the device is in energy saving
mode
■The number of bars turned on indicates the strength of
the signal (low, medium or high, respectively)
■Press and hold for 10 seconds. The device will do a
factory reset and it will restart
[ ] Power on/off
indicator
[ ] Battery
charge indicator
[ ] Network
status indicator
[ ] Signal
strenght indicator
[ ] Reset
button
20
Calling
Outcoming Call
●Dial the number in the usual way. The number will be marked after a few seconds.
Do not perform any operation during the interval after dialing the number.
●Enter *#11*xx# to set the interval with which the Co-Comm CV100 dials a
telephone number. Element xx indicates a number between 4 and 12. Co-Comm
CV100 dials the telephone number in xx seconds. If you hear the confirmation
tone (double beep), it means that the interval has been set. If the reject tone (long
beep) is heard, it means that an incorrect key was pressed and the interval could
not be set. Wait until the Co-Comm CV100 returns to off-hook status and the dial
tone is heard again to set the interval.
Adjuting calls volume
It is possible to adjust calls volume for both speaker and microphone. There are 9
available volume levels. Level 1 is the lowest and level 9 is the highest. The default
value for both is 5.
●To adjust microphone volume, pick up the phone and dial *#15*x# code where x
corresponds to the volume level that we want to configure.
●To adjust speaker volume, pick up the phone and dial *#16*x# code where x
corresponds to the volume level that we want to configure.
If you hear the confirmation tone (double beep), it means that the volume level has
been set correctly.
If you hear the reject tone (long beep), it means that you have pressed an incorrect key
and that the volume of the call could not be adjusted. In this case, hang up the phone
and try again.
Some services depend on the network. For more information, contact your network
operator.
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