Coiler NMS Infinity User manual

NMS Infinity
User Ma nu a l
Ver. 1.1
Coiler Repeater NMS Infinity
Coiler Network Management System
Copyright @ 2017, Coiler Corporation
No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written
permission of Coiler Corporation.
All information presented in this document is confidential.

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Table of Contents
Introduction ......................................................................................................................... 5
First Time Login & Landing Page ...................................................................................... 6
First Time Login............................................................................................................ 6
Landing page................................................................................................................ 7
A. Main Menu: Setting ..................................................................................................... 9
A.1. User Account Settings................................................................................... 9
A.1.1. Create a User............................................................................................9
A.1.2. Modify User’s Setting.............................................................................. 12
A.1.3. Remove a User....................................................................................... 12
A.1.4. Export Users........................................................................................... 13
A.1.5. Import Users ........................................................................................... 13
A.2. User Group Setting ...................................................................................... 15
A.2.1. Create a Group....................................................................................... 15
A.2.2. Modify a Group ....................................................................................... 16
A.2.3. Remove a User Group............................................................................ 17
A.2.4. Export User Group.................................................................................. 18
A.3. Zone Settings ............................................................................................... 19
A.3.1. Create a Sub Zone.................................................................................. 19
A.3.2. Modify Zone Name.................................................................................. 20
A.3.3. Remove a Zone ...................................................................................... 20
A.4. Maintainer Setting........................................................................................ 22
A.4.1. Create Maintainer ................................................................................... 22
A.4.2. Modify Maintainer Setting........................................................................ 23
A.4.3. Remove a Maintainer.............................................................................. 23
A.4.4. Export Maintainers.................................................................................. 24
A.4.5. Import Maintainers.................................................................................. 24
A.5. SIM Card Settings ........................................................................................ 25
A.5.1. Create a SIM Card.................................................................................. 25
A.5.2. Modify a SIM Card.................................................................................. 26
A.5.3. Export SIM Cards.................................................................................... 26
A.5.4. Remove SIM Card .................................................................................. 26
A.5.5. Import SIM Cards.................................................................................... 27
A.6. Repeater Model Setting ............................................................................... 28
A.6.1. Create a Repeater Type.......................................................................... 28
A.6.2. View Repeater Type List......................................................................... 29
A.6.3. Remove a Repeater Type....................................................................... 29
A.7. Batch Sync Repeaters ................................................................................. 31
A.8. Batch Polling Setting................................................................................... 32
A.8.1. Add Repeater Polling Time ..................................................................... 32
A.8.2. Remove Repeater Polling Time .............................................................. 33
A.9. Alarm Settings.............................................................................................. 34
A.9.1. ModifyAlarm Severity ............................................................................. 34
A.9.2. Set Alarm Suppression............................................................................ 35
A.9.3. Set Alarm Ignored Time........................................................................... 35
A.9.4. Add Repeater Ignored Time.................................................................... 36
A.9.5. Remove Repeater Ignored Time............................................................. 37
A.10. Report Setting .............................................................................................. 38

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A.10.1. Modify a Report Setting........................................................................... 38
A.11. News Setting................................................................................................. 40
A.12. Dispatch Setting........................................................................................... 41
A.13. Dashboard Setting ....................................................................................... 42
A.14. Database Setting.......................................................................................... 44
A.14.1. Database Backup.................................................................................... 44
A.14.2. Database Restore................................................................................... 45
A.14.3. Database Housekeeping......................................................................... 46
A.15. Files Backup Setting.................................................................................... 47
A.15.1. Files Backup ........................................................................................... 47
A.15.2. Files Restore........................................................................................... 48
A.16. System Parameter........................................................................................ 50
A.16.1. Set Password and Logon parameters..................................................... 51
A.16.2. Set AMS Setting...................................................................................... 51
A.16.3. System Performance Alert ...................................................................... 51
A.16.4. License Status ........................................................................................ 52
A.17. Wallpaper Setting......................................................................................... 53
B. Main Menu: Manage.................................................................................................. 54
B.1. List – List View of All Repeaters................................................................. 54
B.1.1. Zone........................................................................................................ 55
B.1.2. Search..................................................................................................... 55
B.1.3. Repeater List........................................................................................... 55
B.2. Add ................................................................................................................ 57
B.3. Active Alarm ................................................................................................. 59
B.4. Alarm History................................................................................................ 60
B.4.1. ModifyAlarm Status................................................................................ 60
B.4.2. View/Edit Alarm Information.................................................................... 61
B.5. OMC Alarm.................................................................................................... 62
B.6. Logout........................................................................................................... 62
C. Main Menu: Report..................................................................................................... 63
C.1. User Event Report........................................................................................ 63
C.2. System Event Report................................................................................... 64
C.3. Installed Unit Report.................................................................................... 64
C.4. Repeater List Report.................................................................................... 65
C.5. Alarm Report ................................................................................................ 66
C.6. Message Report ........................................................................................... 66
C.7. Polling Result Report................................................................................... 67
C.8. SIM Card Report........................................................................................... 68
D. Main Menu: Help......................................................................................................... 69
D.1. User Manual.................................................................................................. 69
D.2. Troubleshooting........................................................................................... 69
D.3. System Status .............................................................................................. 69
D.4. About............................................................................................................. 70
E. Repeater Operation.................................................................................................... 71
E.1. Repeater Info................................................................................................ 71
E.1.1. Execute Repeater Synchronization......................................................... 71
E.1.2. Alarm Messages..................................................................................... 72
E.2. Repeater Manage ......................................................................................... 74
E.2.1. Set control values to a Repeater............................................................. 75
E.2.2. Manual Polling a Repeater...................................................................... 75

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Introduction
This document presents a user guide for repeater Network Management System – Infinity
version: Coiler NMS Infinity. Its goal is to guide network and operation engineers on how to
use NMS Infinityfor repeater network management.By following the manual, engineers should
be able to operate NMS Infinity without knowledge of its architecture.
The orderof materials and chapterspresented in the user manual allows to create andoperate
repeater system with the usage of Coiler NMS Infinity.
Coiler Support Team

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First Time Login & Landing Page
First Time Login
After installation and initial configuration,the system has Administrator user only.The default
user name and password for the Administratoris “admin” and “P@ssword”.
When starting the Repeater Coiler NMS Infinity for the first time, please change the
password for security purpose.
To change the password, please click the “Change Password” button
All users will be prompted for password change during first time login
The following shows a “Change password” window. For security reasons choose a
password compliant with the following rules:
- Old and new password must not be the same
- Length of a new password must be greater or equal to six characters
- Passwords will expire after system maximum password setting (default: 90 days)
- Combine three out of four password requirements:

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• English uppercase character (A through Z)
• English lowercase character (a through z)
• Base digit (0 through 9)
• Non-alphabetic character (for example !, $, #, %)
Landing page
There are two ways to view all the repeaters in NMS Infinity. First is with the traditional list,
second is on Google map (new option on NMS Infinity). The default landing page is on the
traditional list view. There are six different structural main fields on the landing page
- NMS Icon: this is available on every page of NMS Infinity and by clicking it the user can
always get back to the landing page.
- System Notice: displays administrator messages for NMS Infinity users.
- Main Menu: Manage / Report / Setting / Help / User / Logout
- Zone Tree: shows the different zones in tree form. Expand or collapse the tree with -/+
sign.Select particular zone(s) by applying check(s).When no check(s) have been applied,
then search would apply to all zones.
- Search: allows the user to search repeaters by type and maintainer. User can also check
particular zone(s) and run “Search” to showrepeaters inthe checkedzone(s). More search
options with “Advanced Search”.
- Repeater List: displays overview status of up to 15 repeaters per page.

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A. Main Menu: Setting
The “Setting” menu will be covered first in this user manual because
most settings would need to be defined before actual usage. Once
basic settings are defined in the beginning, users almost never have to
change settings again. For the purpose of first time user, this user
manual is going to cover “Setting” before anything else.
There are three sections to the “Setting” menu.
•Section1 (blue)– these settingsare to beused by the administrators
of NMS Infinity. If these settings are not defined, users may
experience troubles using NMS Infinity.
•Section 2 (red) – these settings are typically set by Coiler during
NMS Infinity installation or they already contain some sort of default
setting. Even when the administrator would access these settings, it
would be for rare occasion and usually just once.
•Section 3 (green) – these settings are settings for the new map and
RSU features. These settings are only available when the license of
these features are active.
A.1. User Account Settings
A user with “Group rights” can create user accounts. “Supervisor” users are allowed to
Modify and Remove accounts of users belonging to users with lower privileges than
“Supervisor”.
Detailed privilege setting could be found under “Setting” - “User Group”.
After zones and groups are created, users can be added. To access User Setting menu for
user creation, please move the mouse cursor over “Setting”, then select and click on the
sub menu “User Account”.
This is shown as the following figure.
A.1.1. Create a User

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The followingscreen will be shown, after choosing “User Setting” sub-menu:
To create a User, click on the “Add User”. It is marked with the red circle above. Then fill in all
the fields marked with red asterisk (*).
After having filled all required information, please click on “Create” button to add the user.
• “*” indicates required fields
• Duplicate user names are not allowed
• “Group”: a user will be added to the predefined group with privileges of the group
• “Zone” binds a user to a zone. The user can only see his zone and sub-zones data
• “Lock” has Y or N options. If locked, the user is not able to log in until unlocking is done
by a user with full privilege to “User Account” (usually the “system administrator” and
“supervisor”).
• If the user would like to receive repeater alarm notification via SMS or Email, please
tick the box accordingly
If a user is created successfully, a message box will pop up for confirmation. Please refer to
the picture below.

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A.1.2. Modify User’s Setting
In order to find a user, so that its settings can be modified, please click on the “Search” sub-
function item, type in fields that meet searching criteria and then click on the “Search”
button. Search filtering can be used or left empty. Matched search results are listed in a
function workspace.
With the results listed, in order to modify user settings, click on the (select) edit icon at the
most left hand side column as circled in red in the figure above.
Only users within groups, which have privileges to modify “User setting” can modify user’s
information. Besides, any users can change his/her password by himself/herself atlogin screen.
On the page, all the listed items can be modified. In the top of the web page, there is a
user information which is provided during user creation and also the group the user belongs
to. If any information is updated, click on the “Modify” button to confirm changes. This is
shown by the red rectangle on the above figure.
A.1.3. Remove a User
To remove a user, please search the user as described in the section “Modify User’s
Setting”. For the listed results click on the trash can icon in the Remove column.
Please refer to the figure below.
If a user is removed successfully it will not appear in the search results any more.

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A.1.4. Export Users
To export a user list, firstly search for the users to be exported. Apply required filters if
necessary. When results are visible, click on the “Export” button to save nmsusers.csv file.
A.1.5. Import Users
When there are high number of users, the administrator can choose to edit all user info in CSV
file format. Please use the same column format as the exported nmsuser.csv file so all the
fields can be mapped accordingly.
Note: it is recommended that each user to be created directly within NMS Infinity. If import is
needed, the administrator that would be performing the import would need to be very clear on
the Zone_ID and Group_ID during the CSV file creation.
In order to import Users, click on the “Import Users” as in the red circle shown below.
Select “Choose File” and then click “Upload” to import users from a proper csv file.
oFor some cases a file import can fail. Possible reasons for that are:
1. Required data is empty:
- [User ID]
- [Zone_ID]: Binding a user to a region. Users can see the zone it is assigned
to and the zone’s sub-zones
- [Group_ID]: Binding a user with group rights.
2. [Mobile] length error: when a user [SMS_Alarm] is set to “Y”.

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oIf a user is already in the system, the user information will be updated according to
the imported file.
oIf a user does not have a password, or the password is set to “********”, the system
will set default password: “P@ssword01”, and will require the user to change
password during next system login attempt

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A.2. User Group Setting
To navigate to user groups configuration page, please select the menu item “Setting”,
then “User Group Settings”.
There are groups created by default during NMS Infinity installation. However system admin
should create additional groups based on company policy and then assign users to the groups
accordingly. “System Admin” is the system default group. “System admin” group has the
highest privilege level and has access to all functions.
When “User Group Setting” option is chosen, the followingscreen will appear:
A.2.1. Create a Group
A new group with user defined privileges can be added.
Group privileges options include “Add”, “Modify”, “Remove”, ”Query”, “Export”, and ”Import”
levels. The levels can be assigned to each listed NMS INFINITY funciton.
Query: Basic function access. Without the option, the corresponding NMS infinity
menu/option/function will be disabled. User with query pribileges only has
viewing privilege.
Add: Users can create new objects or data. Without this option “create” or “add” label
or button will be hidded.
Modify: Users can modify objects or data. Without the option “modify”, “select” or “edit”
button or icon would be hidden.
Remove: Users can delete objects or data. Without the option “Remove” or “trash can”
button or icon will be hidden.
Export: Users can export objects or data. Without the option, “Export” button will be
hidden.
Import: Users can import objects or data. Without the option, “Import” button will be
hidden.

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To create a group, click on the “Add Group” at “User Group Settings” menu. Fill in a “Group
Name” and “Description” if needed. Set the privileges accoridng to your needs. Then click
“Create” button to add a new group. Please note:
• * Group Name is required field.
• Duplicate group name is not allow.
To enable or disable a privilege item, click on a checkbox.
When a group is created successfully, the above message will pop up for confirmation.
A.2.2. Modify a Group
Users from a group that has user group setting modify rights, can modify group privileges. In
order to modify a group’s settings, the user group must be found at first. To find the user
group, please click on the sub-function “Search” item, then insert query conditions, then click
on the “Search” button. Search filtering can be provided or left empty to display all groups
available. Matching search results will be listed as depicted on the following picture.

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To modify group settings, click on the “Select” (pencil icon) in the left column as circled red
on the figure above. After choosing “Select”, the below picture will appear. Privileges can be
checked or unchecked according to administrator’s requirements.
If any information has been changed, update and save the group by clicking on the
“Modify” button.
A.2.3. Remove a User Group
To remove a user group, please search the user group to show all user groups. For the listed
results click on the trash can icon in the Remove column.
Please refer to the figure below.

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If a user group is removed successfully it will not appear in the search results any more.
A.2.4. Export User Group
To export a user group list, firstly search for the users to be exported. Apply required filters
if necessary. When results are visible, click on the “Export” button to save nmsgroups.csv
file. User group export is for review purpose only. User group cannot be imported since there
should be not a high number of user groups. Please create and edit user groups within NMS
Infinity.

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A.3. Zone Settings
Zone setting is important for large network with multiple sub zones. In a large network, often
there would be zone-specific users, where such user would only see the repeaters in his/her
own assigned zone. The definition of zone can be used to define the responsible zone of your
users.
To navigate to Zone Settings, move the mouse cursor over “Setting” and then select “Zone
Setting” as follows.
A.3.1. Create a Sub Zone
When Zone Setting menu is active, by default the only parent zone is ALL. Please click on the
parent zone to add sub zones.
After the name of the zone is typed in, please click on “Create”.
When the sub zone is created, the tree display on the left should then be displaying the
newly created zone pattern.
Note: the maximum number of zone layers is seven. Please limit the layer to seven or under.

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A.3.2. Modify Zone Name
To modify a name of a zone, under Zone Setting menu as described above, select and
click on a sub zone that is to be modified - on the tree view of zones on the left.
The following figure indicates how to rename a sub zone.
After clicking “Modify” button, the modified name will appearon the zone tree view on the left.
A.3.3. Remove a Zone
To remove a zone, under Zone Setting as described above, select and click on a sub zone
that is to be removed -on the tree viewof zones on the left. Then click on the “Remove”button.
The following figure indicates how to remove a sub zone.