Colop digital e-mark create Operating instructions

Operating and Maintenance Manual
e-mark create
Electronic marking device

Table of Contents
1INTRODUCTION........................................................................................................................................................ 6
1.1 LEGAL DETAILS ..................................................................................................................................................................... 6
1.2 LIABILITY............................................................................................................................................................................. 7
1.3 INTENDED USE...................................................................................................................................................................... 7
1.4 PRINCIPLE ........................................................................................................................................................................... 8
2SAFETY ..................................................................................................................................................................... 9
2.1 SIGNAL WORDS USED IN SAFETY NOTICES ................................................................................................................................... 9
2.2 SYMBOLS USED IN SAFETY NOTICES......................................................................................................................................... 10
2.3 RESIDUAL HAZARDS............................................................................................................................................................. 10
2.4 GENERAL SAFETY INSTRUCTIONS AND REGULATIONS................................................................................................................... 12
2.5 SAFETY NOTICES ON THE PRODUCT ......................................................................................................................................... 12
3DESCRIPTION.......................................................................................................................................................... 13
3.1 SCOPE OF SUPPLY................................................................................................................................................................ 13
3.2 COMPONENTS.................................................................................................................................................................... 14
3.3 LAYOUT ............................................................................................................................................................................ 15
3.4 TECHNICAL SPECIFICATIONS AND DIMENSIONS .......................................................................................................................... 17
3.5 OPERATING SYSTEMS........................................................................................................................................................... 18
4INITIAL OPERATION................................................................................................................................................ 18
4.1 TRANSPORT AND UNPACKING................................................................................................................................................ 18
4.2 ASSEMBLY AND SWITCHING ON.............................................................................................................................................. 19
4.3 SOFTWARE ........................................................................................................................................................................ 23
4.4 WIFI CONNECTION ............................................................................................................................................................. 23
5OPERATION............................................................................................................................................................ 23
5.1 IMAGE TRANSFER................................................................................................................................................................ 24
5.2 PRINTING.......................................................................................................................................................................... 25
5.3 LIGHT GUIDE AND SYMBOLS.................................................................................................................................................. 28
5.4 AUTOMATIC CLEANING CYCLE................................................................................................................................................ 31
5.5 MANUAL CLEANING CYCLE.................................................................................................................................................... 33
5.6 SOFTWARE ........................................................................................................................................................................ 34
5.7 WIFI CONNECTION ............................................................................................................................................................. 36
5.8 STORAGE .......................................................................................................................................................................... 37
6MAINTENANCE....................................................................................................................................................... 38
6.1 CHARGING THE BATTERY ...................................................................................................................................................... 38
6.2 CHANGING THE INK CARTRIDGE.............................................................................................................................................. 40
6.3 CLEANING ......................................................................................................................................................................... 45
6.4 TROUBLESHOOTING............................................................................................................................................................. 45
6.5 RESET............................................................................................................................................................................... 48
6.6 REPAIRS &RETURN............................................................................................................................................................. 48
6.7 SPARE AND WEAR PARTS ...................................................................................................................................................... 49
7SHUTDOWN AND DISPOSAL................................................................................................................................... 50
8APPENDIX............................................................................................................................................................... 51

Table of Figures
Fig. 1: Safety instructions on the underside of the e-mark create..............................................................................13
Fig. 2: Package content..............................................................................................................................................13
Fig. 3: e-mark create parts..........................................................................................................................................14
Fig. 4: Marking device assembly underside ...............................................................................................................15
Fig. 5: Docking station assembly top section and underside .....................................................................................16
Fig. 6: Reference imprint 1/2 x 4 in.............................................................................................................................17
Fig. 7: Packaging........................................................................................................................................................19
Fig. 8: Opening and removing the cover ....................................................................................................................20
Fig. 9: Opening the battery compartment and remove battery...................................................................................20
Fig. 10: Battery contact insulating tape ......................................................................................................................20
Fig. 11: Opening the sliding panel..............................................................................................................................21
Fig. 12: Ink cartridge...................................................................................................................................................21
Fig. 13: Insert ink cartridge.........................................................................................................................................21
Fig. 14: Close lower flap cover ...................................................................................................................................22
Fig. 15: Insert battery..................................................................................................................................................22
Fig. 16: Example test imprint with SSID and password..............................................................................................23
Fig. 17: On/off switch..................................................................................................................................................25
Fig. 18: Remove e-mark create from the docking station...........................................................................................25
Fig. 19: Marking from left to right................................................................................................................................26
Fig. 20: Marking from right to left................................................................................................................................26
Fig. 21: Multi-line imprint procedure ...........................................................................................................................27
Fig. 22: Place into docking station..............................................................................................................................27
Fig. 23: Light Guide ....................................................................................................................................................28
Fig. 24: Light Guide directions....................................................................................................................................28
Fig. 25: Color sample released by automatic print head cleaning .............................................................................32
Fig. 26: Do not direct towards eyes, face or skin. Light irritation possible .................................................................32
Fig. 27: Slide out print head wiper..............................................................................................................................33
Fig. 28: Clean print head with wiper ...........................................................................................................................33
Fig. 29: Clean print head with damp cloth ..................................................................................................................33
Fig. 30: Software wizard –Welcome page Fig. 31: Software Wizard –WIFI information...............................34
Fig. 32: Software wizard –Connection to e-mark create Fig. 33: Software wizard –Test imprint ................35
Fig. 34: e-mark create my imprints page....................................................................................................................36
Fig. 35: e-mark create connect page..........................................................................................................................36
Fig. 36: Example image of WIFI connection in the settings of the mobile device ......................................................37
Fig. 37: Power plug.....................................................................................................................................................38
Fig. 38: Charge battery...............................................................................................................................................39
Fig. 39: Open and remove cover................................................................................................................................40
Fig. 40: Battery ...........................................................................................................................................................41
Fig. 41: Open battery compartment............................................................................................................................41
Fig. 42: Opening the sliding panel..............................................................................................................................41
Fig. 43: Sliding panel open.........................................................................................................................................42
Fig. 44: Pull out ink cartridge......................................................................................................................................42
Fig. 45: Ink cartridge...................................................................................................................................................43
Fig. 46: Insert ink cartridge.........................................................................................................................................43
Fig. 47: Close lower flap cover ...................................................................................................................................43
Fig. 48: Insert battery..................................................................................................................................................44
Fig. 49: Cover closed..................................................................................................................................................44

Fig. 50: Put into docking station .................................................................................................................................44
Fig. 51: Opening for device reset ...............................................................................................................................48
Fig. 52: Cover the contacts of the battery...................................................................................................................49

Versions
Version
Date
Description
0.1
15/06/2018
Draft version by docu solutions
1.0
09/08/2018
Revised version
1.1
17/04/2019
Revised version
1.2
02/10/2019
Final version e-mark
1.3
18.06.2020
Draft version e-mark create
1.4
19.06.2020
Final Version e-mark create
Documentation created by:
docu solutions siegfried winterheller
Unterer Bründlweg 15, 8054 Graz, Austria
[email protected]
[phone]
Copyright ©
This original documentation has copyright protection. All rights, in particular the right to reproduction and
dissemination as well as translation are reserved. No part of these instructions may be reproduced or utilized in any
form by any means, electronic or mechanical (including photocopying, microfilm, or any other process) or be saved,
processed, duplicated or distributed using any electronic system, without written permission from COLOP Digital
GmbH. Contraventions can entail prosecution under criminal law.
© 2019 COLOP Digital GmbH

Chapter 1 Introduction
CODI Standard 1.0 6/51
e-mark create Marking Device Operating and Maintenance Manual
1 INTRODUCTION
With the COLOP e-mark marking device you have a product that is exemplary in terms of safety for users and leading
edge in terms of technology. In spite of this, the e-mark may be hazardous if used incorrectly or not as intended. We
refer to potential hazards in Section 2 ‘Safety’ and with safety notices throughout the entire documentation.
Preface
This original documentation is intended to assure safety-aware work on and with the product. It contains safety
notices that must be followed! Everybody who works with the e-mark create must have access to this documentation
and must observe the relevant specifications and instructions. The documentation must always be complete and
easily legible.
COLOP Digital GmbH is not liable for technical or printing-related defects in this documentation, nor will it accept any
liability for damage caused directly or indirectly by the delivery, performance or usage of this documentation.
Identification
The COLOP e-mark create is clearly identified on both the product and the packaging. Even if the illustrations in this
document correspond to the e-mark (an additional product within the COLOP product range) and not the e-mark
create, they are equally valid for the respective function as for the e-mark create.
1.1 Legal details
COLOP Digital GmbH
Dr.-Arming-Straße 5
A-4600 Wels
Austria
Phone: [phone]
Fax: [phone]
E-Mail: [e-mail]
Website: https://emark.colop.com/

Chapter 1 Introduction
CODI Standard 1.0 7/51
e-mark create Marking Device Operating and Maintenance Manual
1.2 Liability
The details in this documentation describe the properties of the product without assuring those properties.
No liability is accepted for damages that arise from:
unintended use of the product.
failure to follow the documentation.
improper work on and with the product.
operating the product while in a defective condition.
defective monitoring of parts of the product that are subject to wear.
improperly conducted repair work.
unauthorized modification of the product.
natural disasters, the action of foreign bodies and force majeure.
1.3 Intended use
The COLOP e-mark create, hereafter referred to as e-mark create, is a battery-operated mobile marking device. The
device can be operated by smartphone or table. It can make imprints directly on a variety of absorbent surfaces
including paper or cardboard. The e-mark create is suitable for making individual imprints and for occasional multiple
use.
The multicolor ink cartridge (CMY) uses inkjet technology. Surface navigation and/or speed control is managed by
an optical sensor. The marking content is sent to the device directly from an application (App). Transfer is via a WIFI
connection from a smartphone or tablet. Marking begins automatically if the e-mark create is in print mode and the
device is moved over the marking background by hand. If rotation or height of the device above the surface exceeds
a maximum range, marking is interrupted. When returned to the normal range, printing restarts.
The e-mark create must be returned to the docking station after each use. Several imprints can also be saved on the
device so that it can be used without the App (offline mode). The rechargeable battery (supplied) is recharged using
the power adapter (supplied). Only use original batteries and original replacement ink cartridges.
After extended periods between uses, the ink cartridge must undergo a cleaning cycle. The e-mark create should be
used at least once a month.

Chapter 1 Introduction
CODI Standard 1.0 8/51
e-mark create Marking Device Operating and Maintenance Manual
Target groups and previous knowledge
Users of the e-mark create are non-professionals, aware of the hazards associated with using the device via the
safety pictograms on the e-mark create and instructions in the Quick Setup Guide and in this Operating and
Maintenance Manual. Users are able to recharge the e-mark create with the power adapter (supplied) and replace
ink cartridges. Users are not authorized to carry out repairs on the product.
Inspection and maintenance and/or repairs must only be carried out by qualified electricians.
The content and purpose of this documentation
Users can download this original Operating and Maintenance Manual at www.emark.colop.com for information.
This documentation contains the relevant information for e-mark create assembly, commissioning, operation,
maintenance and disposal. This documentation is intended to ensure hazard-free work with the e-mark create.
Compliance with the instructions contained within this document enables hazard-free working and avoids damaging
the e-mark create.
Limits of use
The limits of use for the e-mark create are defined as follows:
The device is intended for use in enclosed, clean and dry areas (offices, warehouses, private residences)
Horizontal place of use on level, firm ground
Ambient temperature: +59 °F to 89 °F
Humidity range 5 % to 100 % (storage 5 % to 80 %)
The e-mark create is a marking device to print imprints sent via a software application
It can mark directly onto a variety of absorbent surfaces including standard paper, cardboard, fabric, wood,
cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings.
The e-mark create is fitted with an LED light strip.
The rechargeable battery of the e-mark create is recharged using the power plug.
1.4 Principle
This product incorporates state-of-the-art technology and complies with applicable health and safety regulations.
Nonetheless, the following hazards can arise as a result of incorrect transport, improper use, or failure to observe
the safety instructions contained in this Operating and Maintenance Manual or in the event of misuse:
fatal or serious injury to users or third parties
damage to the product and other items of capital equipment
impairment to the efficient operation of the product

Chapter 2 Safety
CODI Standard 1.0 9/51
e-mark create Marking Device Operating and Maintenance Manual
2 SAFETY
This documentation is structured in accordance with valid US standards and contains safety notices. The user of the
e-mark create is responsible for complying with safety-related information in this documentation. This Section
contains a general description of the warning and safety instructions, and important safety notices.
2.1 Signal words used in safety notices
DANGER!
A safety notice with the signal word DANGER points to an immediately threatening
hazard to the life and limb of people!
This signal word denotes a hazard with a high level of risk which, if not avoided, can
result in death or serious injury.
WARNING!
A safety notice with the signal word WARNING denotes a dangerous situation that
could cause personal injury (of a serious nature) and may also cause damage to items
of capital equipment!
This signal word denotes a hazard with a moderate level of risk which, if not avoided,
can result in death or serious injury.
CAUTION!
A safety notice with the signal word CAUTION denotes a potentially hazardous
situation that can result in slight injuries or damage to items of capital equipment!
This signal word denotes a hazard with a low level of risk which, if not avoided, can
result in minor or moderate injury.
NOTICE
A safety notice with the signal word NOTICE denotes a situation that could result in
damage to items of capital equipment!
This signal word denotes a hazard which, if not avoided, can result in damage to
items of capital equipment or damage to the device.

Chapter 2 Safety
CODI Standard 1.0 10/51
e-mark create Marking Device Operating and Maintenance Manual
2.2 Symbols used in safety notices
2.3 Residual hazards
Even when the greatest care and attention is paid to the design and build of the product, and when full account is
taken of safety-related factual content, residual hazards can still exist, which were evaluated in a risk assessment.
DANGER!
Risk of a fatal electric shock in wet conditions.
Never handle the charger mains plug with wet hands.
Never use the device in humid areas.
Never expose the battery and charger, including USB port, to water and/or rain.
WARNING!
Danger of suffocation from plastic film.
The packaging is not a toy.
Dispose of packaging materials immediately and in an environmentally appropriate
manner.
WARNING!
Risk of asphyxiation from small parts for children below the age of three.
The device is not a toy.
Do not leave children alone with the device unsupervised.
WARNING!
Hazard from cleaning.
NEVER use inflammable substances near the e-mark. This may cause a fire or an
electric shock.
Cleaning the outside of the e-mark:
- Ensure that the mains cable of the e-mark charger has been removed from the socket
and the device is switched off.
- Use neutral cleaning agent. Using liquids such as thinners or petrol damages the
outer surface of the e-mark.
- Do NOT use cleaning agents containing ammonia.
Warning of possible hazards of
electrical voltage!
Reference to the obligation to
read the Operating Manual!
Warning of possible hazards of
hot surfaces!
Warning of environmentally hazardous
substances