Comcast High-Speed 2go User manual
Quick Start Guide &
Device User Manual
Mobile Hotspot
1
Here’s your new Mobile Hotspot!
With the Mobile Hotspot, a Comcast Mobile Broadband
device, and High-Speed 2go service, you can
simultaneously connect multiple WiFi capable devices
to the Internet from virtually anywhere you work and play.
The Mobile Hotspot is a compact WiFi router that uses
Comcast’s High-Speed 2go service to create a portable
WiFi hotspot for your laptop, video console, camera,
smartphone, or other WiFi capable device.
Welcome
High-Speed 2go
Mobile Hotspot
Quick Start Guide
3
Package Contents
This Mobile Hotspot package contains the
following components:
• MobileHotspot
• HighCapacityLithiumIonBattery
• ACPowerAdapter
• QuickStartGuide&DeviceUserManual
4
Minimum Requirements
Hardware:
• ComcastMobileBroadbanddevice
•WiFicapabledevice
Service:
• ComcastHigh-Speed2goMobileBroadbandservice
Browsers:
• InternetExplorer,Safari,MozillaFirefoxorGoogleChrome
5
Get Connected
Connect Your Mobile Hotspot to Your
Mobile Broadband Device
• InsertthebatteryandconnecttheACPowerAdapterto
beginchargingthebattery.SlidethePowerswitchtothe
ON position.
• InsertyourComcastMobileBroadbanddeviceintothe
Mobile Hotspot.
Connect Your Laptop to the Mobile Hotspot
• Navigatetothewirelessnetworkconnectionsarea
on your laptop, and open the list of wireless network
connections on your laptop.
• Inthelistofwirelessnetworkconnections,select
and then connect to the wireless network with a
naming convention of “COMCAST- ###”(where “###”
representsthelastthreecharactersonthestickerafxed
to the bottom of your Mobile Hotspot). If you do not
see a network with a “COMCAST- ###” name, refer
to Troubleshooting attheendoftheQuickStartGuide
portion of this document.
6
Examples of Wireless Network Connection
Screens for Windows and Mac Operating
Systems
Windows 7 Windows Vista
WindowsXP MAC
Get Connected
continued
7
Login to Your Mobile Hotspot
• Openanewbrowserwindowandnavigatetoa
public website, such as customer.comcast.com/
highspeed2go,theComcastServiceAgreementpage
automatically displays.
Tip: If this page does not display automatically, be sure
to navigate to a public website such as customer.
comcast.com/highspeed2go, and the Comcast
Service Agreement page should appear.
Get Connected
continued
(SampleScreen–LatestVersionofServiceAgreementWillDisplay)
8
• ReadtheComcastHigh-Speed2goServiceAgreement
and click the I Accept the terms in the Service
Agreement button. You will not be able to continue
without accepting the terms of the Comcast High-Speed
2goServiceAgreement.
• TheInternet Access Hosted by Comcast page
automatically displays after you accept the terms of
theServiceAgreement.
Type the default password from the label on the bottom
of the Mobile Hotspot into the User Password entry
box.ClicktheLogin button.
Example:
Get Connected
continued
IfyoucannotlocatetheDefaultPassword,
please refer to illustration on page 21.
Default Password:
073436
9
The Access Granted page displays after you enter the
defaultUserPasswordandclickonLogin.
You’re connected!
• WhileyouwillbeabletoaccesstheInternetatthispoint,
it is strongly recommended that you establish security
settingsforyourMobileHotspot.Pleasecontinueto
thenextsection,Establish Your WiFi Security Settings,
for instructions.
From the Access Granted screen, click on the Internet
Connection Setup Wizard link.
Get Connected
continued
10
• TheAdministrator Login page displays.
• Enterthedefaultpasswordshownonthestickeronthe
bottom of the Mobile Hotspot into the Administrator
Passwordentrybox.Youwillhaveanopportunityto
change this password in the Internet Connection Setup
Wizardlater.ClickonLog In.
Establish Your WiFi Security Settings
11
Establish Your WiFi Security Settings
continued
The Internet Connection Setup Wizard page displays.
• ClicktheLaunch Internet Connection Setup Wizard
button to begin.
Tip: If the Internet Connection Setup Wizard page
does not automatically display, click on Basic and
select Wizard from the Basic menu. Click the
Launch Internet Connection Setup Wizard
button to begin.
• ClickonNext to continue.
12
Establish Your WiFi Security Settings
continued
• IntheStep 1: Set Your Password and Time
Zonepage,thedefaultAdministratorPassword
is pre-populated in the Adminstrator Password
and Verify Administrator Passwordentryboxes.
ShouldyoudesiretochangethedefaultAdministrator
Password,typethenewAdministratorPasswordintothe
Administrator Password and Verify Administrator
Passwordentryboxes.TheAdministratorPassword
is required to make changes to your Mobile Hotspot
configuration settings.
Click on the Time Zonedrop-downboxandselectthe
appropriatetimezoneforyourlocation.ClickonNext
to continue.
13
Establish Your WiFi Security Settings
continued
• IntheStep 2: Configure Security and Name Your
Network page, type into the WiFi Network Name
(SSID)entryboxthenameyouchoosetoassignto
this WiFi network. The new WiFi network name you
enter will replace the “COMCAST - ###” default
network name.
• ClickontheradiobuttonintheWiFi Network Security
Level Configuration options for the level of security
you would like to establish. Selecting a security level
higher than None causes the WiFi Network Security
Password Configuration option to display.
• TypeintotheWiFi Network Security Password entry
boxthenetworksecuritykeyyouwanttoassigntoyour
WiFi network. This network security key is required to
connect WiFi capable devices to this Mobile Hotspot.
Store this key in a secure location.
Tip: The WiFi Network Security Password equates to
either a WEP (Wired Equivalent Privacy), WPA
(WiFi Protected Access), or WPA2 network security
key, depending on which level of security you have
selected for your Mobile Hotspot.
14
Establish Your WiFi Security Settings
continued
• ClickonNext to continue.
15
Establish Your WiFi Security Settings
continued
The Step 3: Summary, Save Settings, and Connect
page displays.
• ReviewyourWiFiNetworkSecuritySettingsinthe
Step 3: Summary, Save Settings, and Connect page,
andstorethisinformationinasecurelocation.(Ablank
page is provided in the back of this Quick Start Guide &
Device User Manual for this purpose.) Click on Save to
commit your entries to the Mobile Hotspot.
16
Establish Your WiFi Security Settings
continued
The Step 4: Reboot Your Mobile Hotspot page
displays
• IntheStep 4: Reboot Your Mobile Hotspot page,
click on Reboot Now.
Tip: If you do not reboot now, you could lose your
settings. To reboot later, go to the Mobile Hotspot
Main menu, click on Tools, and select System
from the Tools menu.
• WhiletheMobileHotspotisrebooting,thefollowing
status message displays
17
Establish Your WiFi Security Settings
continued
Note: When the Mobile Hotspot has rebooted, it will
operate with your new settings. The rebooting
process automatically disconnects all WiFi capable
devices connected to the Mobile Hotspot prior
to the reboot. These devices will need to be
reconnected to the Mobile Hotspot to access
the Internet. Please refer to page 5 for information
about reconnecting your WiFi capable devices to
the Mobile Hotspot
High-Speed 2go
Mobile Hotspot
Device User Manual
Other manuals for High-Speed 2go
7
Table of contents
Other Comcast Wireless Router manuals
