Comestero RM5 HD User manual

EN
R
RM M5 5 H HD D
Electronic Coin Validator
Operating Manual
Cod. DMGEH00001.3.2EN Rel. 1.3.2 27 – 10 – 2015

EN
GUIDE TO THE SYMBOLS IN THIS MANUAL
The following s mbols have been included in this manual to
facilitate its consultation.
Important information
Read carefully before use
Caution!

RM5 HD – Operating Manual
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DECLARATION OF CONFORMITY
THE MANUFACTURER Comestero Group S.r.l. via M. Curie 8, 20060 Gessate MI
DECLARES
That the product RM5HD
TYPE Electronic coin mechanism
BRAND Comestero
MODEL RM5HD
Is conform to the following European Directives, including their latest amendments, as well as to the national
implementation legislation
2004/108/CEE
Observing the following indications
EN 61000-6-2
EN 61000-6-3
IEC60950-1 2005 + AMD1 2009 + AMD2 2013
IEC60950-22
Gessate, 04/06/2009
Riccardo Chionna, CEO Comestero Group s.r.l.
SAFETY INFORMATION
To prevent damages caused by short circuits and fires, this device is equipped with
safety devices.
These devices must not, under any circumstance, be excluded
from the circuit, nor must they be removed.
Should they be deactivated to carry out maintenance or repair
operations, it is possible to operate on the equipment only in
absence of electric power.
The safety devices have been made in compliance with the
regulations in force.
The operator must regularly verify the efficiency of the equipment.

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Possible hazards from machine use
If kept in good conditions and if installed correctly (according to the indications in this
manual), the equipment does not expose the user to any kind of hazards.
Risks from electricity direct contacts during its connection to the
main power supply.
Operations to be carried out by qualified personnel.
Risks during installation and preparation of the device.
Follow the installation instructions, in order to minimise risks to people and objects.
Risks from electricity
direct contacts during its connection to the
main power supply. Operations to be carried out by qualified
personnel.
Precautions
•Make sure that the distribution line is sized according to the intensity of the
current absorbed by the equipment.
•Carry out the earth connection before connecting equipment or aggregate
devices.
Risks during the maintenance of the device
Risks from electricity direct contact with live parts inside the
electrical components cabinet.
Operations to be carried out by qualified personnel.
Precautions
•Operate on the equipment only after ensuring that the main power switch is
turned OFF.

RM5 HD – Operating Manual
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GENERAL WARRANTY
Please read the following carefully in order to understand the general warranty
conditions for this product.
ART. 1 - Scope of application
These general terms and conditions shall apply to all the goods and services provided
by our company. Placed orders shall imply the full and unconditional acceptance of
these general terms and conditions of sale. The contract of sale shall be considered
perfected when the Purchaser receives the order confirmation from the Seller.
ART. 2 - Electromagnetic compatibility and safety
Our company certifies that the supplied goods comply with the standards concerning
electromagnetic compatibility and safety; mandatory declarations are indicated in
detail in the plates and labels affixed on the products and in the technical
documentation attached or available at our premises. The recipients of the supply
undertake to use or market the supplied goods, ensuring the integrity, completeness
and usability of such information.
ART. 3 – Warranty
Except in cases where the mandatory provisions in Leg. Decree No. 206/2005
(“Consumer Code”) or in other relevant laws are to be applied, the goods and services
are supplied under warranty by our company for a period of 12 months. This period
starts from the date of purchase of the product. The warranty is exclusively limited to
the normal operation of the goods supplied and to the result of the service provided.
The warranty exclusively involves the repairs or replacement of the goods. Restoration
of the goods to their normal operative state shall be carried out in our factory.
Although not provided for here, Art. 1512 CC is also applicable in terms of revocation
and limitation.
Our company shall not be liable in any way for operation of goods supplied in
environmental conditions or technical conditions other than those established by our
specifications, usually set out in the technical documentation. Any liability for direct or
indirect damage not deriving from a malfunction is expressly excluded.
The warranty is void and null if the purchaser is insolvent in paying the established
price.
The warranty does not apply in the following cases
1. lack of or improper maintenance, even if carried out by qualified personnel;
2. repairs or alterations made by the purchaser on his unilateral initiative;
3. inadequate or irregular voltage in the power lines, insufficient flow rate and
abnormal electrical systems;
4. corrosive action of detergents;
5. poor or non-functioning software or hardware or loss of data recorded by the
purchaser as a result of storms, lightning, high temperature or voltage variations of
the electric current, earthquakes, fire, etc.;

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6. with reference to all the electrical components and mechanical plastic moving parts
subject to normal wear, which must be replaced during routine maintenance;
7. where the products have been used in conjunction with or incorporated into
equipment or materials whose specifications have not been approved in writing by
the selling company;
8. tampering with the label showing the serial number of the machine;
9. fault or breakage due to transport, acts of vandalism, natural calamities or wilful
damage;
10. wrong or bad installation of the product;
11. carelessness, negligence or lack of skill in using the product;
12. failure to comply with the operating instructions in the technical manual;
13. interventions for alleged defects or casual checks;
14. repairs carried out without our authorization.
Malfunctioning of the machine due to the software not being upgraded is not
considered a defect. Comestero is not obliged in any way to upgrade the software
free of charge or upgrade the mechanical components which may be necessary due
to new coins or banknotes being introduced by the Italian and European authorities,
when repairing a product that is covered by the warranty. However, such upgrades
could still be requested from Comestero and the company is obliged to send a
quotation to the customer prior to intervention.
Any repair or tampering carried out on the supplied goods by subjects who are not
authorized by us will render the warranty null and void.
We declare to have carefully considered, to the best of our knowledge and
manufacturing practices, the issue related to preventing the goods supplied from
being violated by persons who intentionally intend to alter their operation. However,
we shall no assume any liability for illegal conduct or damage that may result
fraudulent use of the goods supplied. All required repairs not covered by the warranty
must be paid for and the Comestero price list shall apply whose updates are regularly
communicated.
ART. 4 – Limitation of Liability
Notwithstanding the hypotheses in art. 1229 of the Italian Civil Code and
notwithstanding the mandatory provisions of law, for every damage caused directly or
indirectly by failures or delays of the Seller or by the purchased products to objects or
persons, including but not limited to lost profits and damage to the corporate image,
the compensation payable by the Seller shall not exceed, in any case, 10% of the
amount paid by the Purchaser for the product that caused the damage.
ART. 5 – Delivery
The goods subject of the supply are considered delivered at the time and in the place
they are passed on to the carrier; therefore, our company shall not be held liable for
total or partial shortages, damage or delays related to transport. Upon delivery, the
recipient must duly note any errors or damage on the bill of lading. The Purchaser's
refusal to accept or collect all or part of the ordered goods does not suspend
obligation to pay. The terms of delivery indicated in the order confirmation allow for a

RM5 HD – Operating Manual
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grace period of 60 days. Upon delivery, the Purchaser must carry out a complete
technical verification of the quality and functionality of the product within eight days. If
not, the product shall be considered accepted without reservations or objections by
the Purchaser.
ART. 6 - Retention of Title
The supplied goods shall remain the property of our company until full payment of the
price has been made. In the event of termination of the contract for non-payment, the
Seller is entitled to claim the unpaid items held by the Purchaser, which must be
returned at the Purchaser's expense. All sums already paid will be retained by the
seller as compensation and penalty.
ART. 7 – Terms of payment
Invoices must be paid in accordance with the agreements and within the deadline
specified on the invoice. Any delay in payment will automatically result, without the
need of formal notice, the application of interest at the rate stipulated in Legislative
Decree no. 231 of 9.10.2002, unless agreed otherwise. If the purchaser delays, each
benefit in the terms and conditions that may have been granted shall be deemed null
and void and the seller may demand immediate payment of all outstanding amounts
as well as of additional orders on receipt of the goods.
ART. 8 – Returns
Return of faulty goods or of goods requiring our assistance must be expressly
authorised by us. Therefore, we reserve the right to reject the return or ask you to
return the good to another destination other than our headquarters. We shall be liable
for the goods only when it will be delivered to the indicated address.
ART. 9 - Applicable law and court of jurisdiction
The supplies regulated by these general terms and conditions are governed by Italian
law. Any dispute shall be resolved by the Court of Milan.
Dear customer,
Thank you for choosing a Comestero product; by carefully following the indications of
this instruction manual, you will be able to appreciate o er time, and with much
satisfaction, the quality of our equipments.
Please read the use and maintenance instructions carefully and comply with all safety
precautions before using the equipment. Keep this manual for future reference.

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Contents
Contents......................................................................................................................................... 9
1. Introduction .............................................................................................................................10
2. Product descri tion.................................................................................................................10
3. Warnings.................................................................................................................................. 10
4. Handling and un acking ......................................................................................................... 11
4.1 Delivery of the packaged product .......................................................................................... 11
4.2 Handling ............................................................................................................................... 11
4.3 Unpacking ............................................................................................................................ 12
4.4 Dimensions and names of the parts....................................................................................... 12
4.5 Equipment identification......................................................................................................... 13
5. Installation...............................................................................................................................14
5.1 Installation............................................................................................................................. 14
A. Mechanical configurations ................................................................................................... 14
B. Front panel.......................................................................................................................... 15
5.2 Connections.......................................................................................................................... 17
A. Connection of the cc Talk ersion (Giochi Italia and Full) ....................................................... 17
B. Connection of the cc Talk ersion with separator (Game Italy and Full).................................. 18
C. Connection of the parallel alidator ersion .......................................................................... 18
D. Connection of the parallel alidator ersion with separator.................................................... 19
E. Connection of the Totalizer ersion....................................................................................... 20
F. Connection of the Totalizer ersion with separator ................................................................ 20
G. Connection of the Virtual Dip Switch.................................................................................... 21
H. Connection to a PC............................................................................................................. 22
I. CN3 USB connector (optional) .............................................................................................. 23
L. LED..................................................................................................................................... 23
6. Settings....................................................................................................................................23
6.1. Configuration........................................................................................................................ 23
A. Configuration by means of VIRTUAL DIP SWITCH (optional)................................................. 23
B. Configuration by means of Multiconfig programme............................................................... 24
6.2. Types of Configuration.......................................................................................................... 25
A. ccTalk alidator configuration............................................................................................... 25
B. Spagna alidator configuration............................................................................................. 29
C. Binary alidator configuration............................................................................................... 29
D. Confida binary alidator configuration .................................................................................. 30
7. Care and maintenance ............................................................................................................ 31
7.1 Maintenance and external cleaning ........................................................................................ 31
7.2 Maintenance and internal cleaning ......................................................................................... 32
8. Diagnosis and technical assistance .......................................................................................32
9. Technical data ......................................................................................................................... 33
10. Annexes ................................................................................................................................. 34
10.1 Decommissioning and disposal............................................................................................ 34

RM5 HD – Operating Manual
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1. Introduction
This manual and its annexes provide all the necessary information for a correct
installation of the product and all its components, as well as for its correct use and
maintenance. The information contained in this manual can be modified without prior
notice and do not constitute a commitment on behalf of Comestero. Please refer to
our website at http //www.comesterogroup.com/cms/download.html to
download the latest version of this manual.
The information contained in this manual has been collected and verified with the
utmost care; however, Comestero has no liability arising from its use. Unless
otherwise stated, any reference to companies, names, dates, and addresses is purely
coincidental and has the sole purpose to illustrate the use of the product. The
reproduction of any part of this manual without prior authorisation by Comestero is
prohibited.
2. Product descri tion
RM5 HD is the state of the art electronic coin validator resulting from Comestero
research in the field of coin recognisers, which are becoming increasingly safe and
reliable. This equipment featuring an innovative design offers the highest performance
in terms of recognising legal coins and detecting false ones. The special design of the
drop duct has allowed for a significant reduction of the time taken by the coin to travel
inside the mechanism, in order to allow the recognition of 6 coins per second. The
sophisticated recognition system consists of 5 sensors (3 inductive, 1 optical and 1
magnetic) and is based on the comparison with 10 parameters. RM5 HD is equipped
with new state of the art anti-fraud system Electronic detection of the retrieving wire,
electronic detection of the coin movement direction, 3 mechanical traps along the
coin duct and wire-cutting blade. The innovative construction and materials, together
with the anti-knock ABS make RM5 HD sturdy and resistant over time.
3. Warnings
Read this manual carefully before installation. The indications and
information contained in this manual are essential for a correct use
of the product. Upon receiving your product, make sure it has not
been damaged during transport.
Pay attention to the electrical connections. Faults and
malfunctions deriving from non-compliance with the instructions
contained in this manual are not covered by guarantee.
In this document, symbols are used to highlight important aspects
that must be carefully observed.