Comfort Glow S26PTA Quick start guide

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WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
VENT-FREE FREESTANDING PEDESTAL STOVE SYSTEM
OWNER’S OPERATION AND INSTALLATION MANUAL
THERMOSTATICALLY - CONTROLLED MODELS
S26PTA AND S26NTA
20,000 TO 26,000 BTU/HR

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WARNING: Improper installation, adjustment, altera-
tion, service or maintenance can cause injury or prop-
erty damage. Refer to this manual for correct installation
and operational procedures. For assistance or addi-
tional information consult a qualified installer, service
agency or the gas supplier.
WARNING: This is an unvented gas-fired heater. It uses
air (oxygen) from the room in which it is installed. Provi-
sions for adequate combustion and ventilation air must
be provided. Refer to Air for Combustion and Ventilation
section on page 5 of this manual.
This appliance may be installed in an aftermarket,* per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indi-
cated on the rating plate. This appliance is not convert-
ible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the
Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each
purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Common-
wealth of Massachusetts.
TABLE OF CONTENTS
Safety Information ............................................... 3
Product Identification ........................................... 4
Local Codes ........................................................ 5
Unpacking ........................................................... 5
Product Features ................................................. 5
Air For Combustion And Ventilation ..................... 5
Installation ........................................................... 7
Operating Heater ............................................... 14
Inspecting Burners ............................................ 15
Cleaning and Maintenance ................................ 16
Specifications .................................................... 17
Service Hints ..................................................... 17
Technical Service .............................................. 17
Troubleshooting ................................................. 18
Illustrated Parts Breakdown and Parts List ....... 22
Replacement Parts ............................................ 26
Accessories ....................................................... 26
Parts Central ..................................................... 27
Warranty Information ...........................Back Cover

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110361-01F 3
SAFETY INFORMATION
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the flu, with head-
aches, dizziness or nausea. If you have these signs,
the fireplace may not be working properly. Get
fresh air at once! Have fireplace serviced. Some
people are more affected by carbon monoxide than
others. These include pregnant women, people with
heart or lung disease or anemia, those under the
influence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and Propane/LP
gases are odorless. An odor-making agent is added
to these gases. The odor helps you detect a gas leak.
However, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all warnings.
Keep this manual for reference. It is your guide to
safe and proper operation of this fireplace.
WARNING: Any change to
this fireplace or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not ap-
proved for use with this heater.
WARNING: Do not allow fans
to blow directly into the heater.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects in the fireplace.
Heater becomes very hot when
running fireplace. Keep children
and adults away from hot sur-
faces to avoid burns or clothing
ignition. Fireplace will remain
hot for a time after shutdown.
Allow surfaces to cool before
touching.
Carefully supervise young chil-
dren when they are in the room
with fireplace.
You must operate this heater
with the heater screen in place.
Make sure heater screen is in
place before running heater.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other flam-
mable vapors and liquids.

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SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP gas units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighborʼs phone. Follow the gas
supplierʼs instructions
• if you cannot reach your gas supplier, call
the fire department
4. This heater shall not be installed in a bedroom
or bathroom.
5. Do not use this heater as a wood-burning heater.
Use only the logs provided with the heater.
6. Do not add extra logs or ornaments such as
pine cones, vermiculite or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of heater.
After servicing, always replace screen before
operating heater.
7. You must operate this heater with the heater
screen in place. Make sure heater screen is in
place before running heater.
8. This heater is designed to be smokeless. If logs
ever appear to smoke, turn off heater and call a
qualified service person. Note: During initial
operation, slight smoking could occur due to
log curing and heater burning manufacturing
residues.
9. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 16.
10. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
11. This heater needs fresh air ventilation to run
properly. This heater has an Oxygen Depletion
Sensing (ODS) safety shutoff system. The
ODS shuts down the heater if not enough fresh
air is available. See Air for Combustion and
Ventilation, page 5. If heater keeps shutting
off, see Troubleshooting, page 18.
12. Keep all air openings in front and bottom of
heater clear and free of debris. This will insure
enough air for proper combustion.
13. Do not run heater
• where flammable liquids or vapors are
used or stored.
• under dusty conditions.
14. Do not use this heater to cook food or burn
paper or other objects.
15. Do not use heater if any part has been under
water. Immediately call a qualified service
technician to inspect the room heater and to
replace any part of the control system and any
gas control which has been under water.
16. Turn off and unplug heater and let cool before
servicing. Only a qualified service person
should service and repair heater.
17. Operating heater above elevations of 4,500
feet could cause pilot outage.
18. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dime-
sized or larger).
19. To prevent performance problems with pro-
pane/LP units, do not use propane/LP fuel tank
of less than 100 lbs. capacity.
20. Provide adequate clearances around air
openings.
PRODUCT
IDENTIFICATION
Heater Controls
(Inside Door)
Screen
Logs
Stove
Cabinet
Figure 1 - Vent-Free Freestanding
Pedestal Stove

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110361-01F 5
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
1. Remove top inner pack.
2. Tilt carton so that stove is upright.
3. Remove protective side packaging.
4. Slide stove out of carton.
5. Remove protective plastic wrap.
6. Remove screen by lifting and then pulling
forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If stove or
log is damaged, promptly inform dealer where
you bought stove.
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free room
heaters. The ODS/pilot shuts off the heater if there
is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries or other sources to
light heater.
AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a confined
space or unusually tight con-
struction unless provisions are
provided for adequate combus-
tion and ventilation air. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Todayʼs homes are built more energy efficient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy effi-
cient, your home needs to breathe. Fresh air must
enter your home. All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 5 through 7 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.