CommScope C1004W User manual

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C1004W - 10G EPON ONU
Installation and Professional’s Guide
Version 1.4
*This manual should be provided to professional installers educated and
trained with product installation method and product composition method.

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C1004W Installation Guide
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Table of Contents
Table of Contents...........................................................................................................III
Safety Precautions .........................................................................................................1
Product Introduction .......................................................................................................3
Features............................................................................................................................3
Appearance ......................................................................................................................4
Ports .................................................................................................................................5
LEDs.................................................................................................................................6
Contents of the Package...................................................................................................7
Installation.......................................................................................................................8
LED Indicator..................................................................................................................10
Web GUI configuration setting......................................................................................11
Default configuration setting ...........................................................................................11
Web Login.......................................................................................................................11
VLAN assignment...........................................................................................................12
Device Info....................................................................................................................15
Advanced Setup / WAN Service...................................................................................17
Advanced Setup / Interface Grouping ..........................................................................22
Wireless / Basic............................................................................................................24
Wireless / Security........................................................................................................25
Wireless / Advanced.....................................................................................................27
Troubleshooting............................................................................................................28
Specification .................................................................................................................30

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Safety Precautions
Warning
Before you install the C1004W unit, read this section. Product installation should be
conducted only by professional installer who has been accurately trained.
Electrical safety
Always use caution whenever handling live electrical material and
contacts.
Do not install electrical equipment in wet or damp conditions.
Ensure that the power source for the unit is adequately rated to assure
safe operation and provides current overload protection.
Do not allow anything to be put on the power cable, and do not place
this unit where people will stand or walk on the power cable.
This unit should be used with the approved power adaptor which is
included in the product package.
Warning
Do not open the enclosure without Commscope’s permission and technical support, which
voids the warranty.
Laser safety
Use of controls or adjustments, or performance of procedures other
than those specified herein may result in hazardous laser radiation
exposure.
To avoid exposure to radiation, do not stare into the aperture of a fiber-
optic port. Invisible radiation might be emitted from the aperture of the
port when no fiber cable is connected.
Do not bend the optic fiber cables severely, which may damage the
fiber or prevent the signal from being transmitted properly.
Always keep unused fiber-optic ports capped with a clean dust cap.
Warning
Invisible laser radiation may be emitted from disconnected fibers or connectors. Never stare
into beams or look directly to optical connectors.
Preventing EMI
When you run wires for any significant distance in an electromagnetic
field, electro magnetic interference (EMI) can occur between the field
and the signals on the wires.
Bad plant wiring can result in radio frequency interference (RFI).
If Strong EMI occurs in the installation place, consult RFI experts to get
rid of it.

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Accessibility Safeguards
Warning Never use “Administrator” nor “Operator” login account except professional installer!
Warning
Supplier will not be liable for any damage or misoperation caused from incautious
configuration attempted by end user who tries with “Administrator” or “Operator” login
account.
Grade on accessibility
Three login accounts are available as per their own authority and
capability.
“Administrator” account gives the top most authority and “User”
account gives the least.
The account information is presented in this manual but this does not
mean any end user may dare to configure the unit.
This product must be installed and configured by professional installer
only.
Should there be any mis-configuration made upon the device (e.g. RF
band selection or country selection) by end user the device would not
operate properly.”

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Product Introduction
C1004W is a single family unit type ONU which has a 10G EPON uplink and 4 Gigabit Ethernet
ports for service as well as dual band WiFi interfaces. Each service port can support upto 1 Gbps
bandwidth meanwhile WiFi interface supports IEEE 802.11 b/g/n/ac. Besides, OAM functions like
remote detection/configuration via ACS, web configuration and QoS control features are also
obtainable for smoother operation and maintenance.
Features
Various speed combination supported
Diverse Downstream/Upstream speed sets for the uplink segment are available
- 10Gbps / 10Gbps
- 10Gbps / 1Gbps
- 2Gbps / 1Gbps (Turbo mode) - planned
- 1Gbps / 1Gbps - planned
Uplink segment means the portion between OLT and ONU.
[Note] 2Gbps / 1Gbps (Turbo mode) and 1Gbps / 1Gbps are only available provided that
appropriate optic module is equipped at the corresponding OLT port.
Compliant to cablelab’s DPoE specification
Right for the MSOs who want to migrate to EPON technology
Management via efficient OAM
Remote detection and configuration by way of TR-069 (planned)
EPON OAM
Authentication
Charging
Dualband wireless access in concurrent manner
IEEE 802.11 ac as well as b/g/n are supported.
- At 2.4 GHz: IEEE 802.11 b/g/n
- At 5 GHz: IEEE 802.11 ac
Local Configuration via web GUI
For monitoring and settings

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Appearance
Figure 1 Front view of C1004W
Designed to be installed either wall mount or the desk placement.
Physical dimension & weight
- 288.50(W) x 186.6(D) x 150.00(H) mm
- 820g
Power adapter
- Input: 100 ~ 200VAC, 50 ~ 60 Hz
- Output: 12VDC, 3A

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Ports
Figure 2 Rear view of C1004W
Table 1 Descriptions of the ports on the rear panel of the C1004W
Port and Button Function
Four Gigabit Ethernet ports Four 10/100/1000Base-TX ports used for service connection
USB port
Updated system image is downloaded via this.
(To be operational in MP version)
WPS button Activate Wi-Fi Protected Setting
Reset button
Press for 1~3 seconds to reset the unit.
Press for more than 15 sec to get back to factory default setting.
10G EPON Uplink 10G EPON ports (SFP+ type) used for uplink connection
Power adapter jack Hole for the power inlet from PA.

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LEDs
Figure 3Top view of C1004W
Table 2 Descriptions of the LEDs on the front panel of the C1004W
Silk Screen
Name
Status
Indication
PWR Power supply LED
Green On
Power is fed.
OFF
No power is fed.
PON Authentication LED
Green On
10G Link On
OFF
Link Off
LOS Loss of Signal
Purple On
Optic transceiver is NOT equipped.
Red On
PON Link is NOT established properly.
Or, continuous optic signal is detected.
OFF
PON Link is established properly. I.e. in
normal status.
DATA Data port LED Blue Blink
Packets are being transmitted between OLT
and ONU.
OFF
No packets are being transmitted between
OLT and ONU.
WLAN1 WLAN1 port LED
Blue On
5G Wi-Fi is in Active status.
Blue Blink
5G WPS is in operation.
OFF
5G Wi-Fi is in Inactive status
WLAN2 WLAN2 port LED
Blue On
2.4G Wi-Fi is in Active status.
Blue Blink
2.4G WPS is in operation.
OFF
2.4G Wi-Fi is in Inactive status.
WPS WPS port LED
Blue Blink
WPS is in operation
Off
WPS is NOT in operation
USB
USB port LED
Blue On
USB device is attached

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Contents of the Package
C1004W
Ethernet Cable
Installation
Guide
Transceiver module
Power Adapter
Star-shaped screws
Quick Install Guide

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Installation
Warning
Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into
beams or view directly with optical instruments.
The sequence of installation is described from step 1 to 9 as below:
Step 1: Push gently down the hinged cover to connect the 10G SFP+ optic module.
Step 2: Slide the 10G SFP+ optic module into the socket on the ONU.
Step 3: Connect the SC/APC connector on one end of a single-mode optical fiber into the
optical terminal of the optical outlet (it could be a splitter or PIM card of an OLT) and
the other end into the PON port of C1004W by pushing it until a click sound is heard.
Step 4: Lift the hinged cover back into its position with care.

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Step 5: Fix the hinged cover by fastening the enclosed screw at the screw hole at the bottom
using 6-lobe star wrench (a special tool which is not enclosed).
Step 6: Connect any LAN port of C1004W and a PC with an Ethernet cable which has RJ-45
plug head. Up to 4 PCs or its equivalent (e.g. IP phone) can be accommodated.
Step 7: Connect the rated power adaptor (12VDC 3A) to the power jack in the unit.
Step 8: Raise the antennas positioning for the best WiFi performance.
Step 9: Now you are ready to use.

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LED Indicator
The following steps can be referenced to see if the unit is in normal status when all the necessary
connection for the unit is completed.
Make sure that the POWER LED is ON.
Make sure that the PON LED is ON in several seconds or minutes. If
PON LED is red, the optical signal is very low, so please contact your
service provider.
If everything is installed properly, the user can see the DATA LED blink
while Internet data is being sent or received.
If you set the wireless configuration properly, the user can see the
applicable wireless device WLAN LED blink while data is sent or
received.

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Web GUI configuration setting
Default configuration setting
When the installation of C1004W hardware is finished it is operable to get on internet access
via wireline and wireless ports.
The uplink interface of 10G EPON is configured to operate as NAT mode as its default.
Therefore once the uplink interface is properly connected all the LAN ports and wireless
interface work out. In this case each LAN port will be assigned private address for the
internal routing within C1004W.
If any changed mode of operation is required other than default configuration, web GUI
configuration work will be needed. The actual modification will vary according to operator’s
requirement or service policy. An example of most frequently used configuration setting
regarding VLAN assignment is presented later in this section.
Web Login In order to configure C1004W via Web GUI page, connect your PC to any port of C1004W
service ports with the enclosed RJ-45/UTP cable. After connecting PC on a LAN port, type
http://192.168.1.1 in the URL window of your Web Browser.
C1004W provides 3 accounts as follows:
Account
Id / password
Usage
Administrator Login
admin / admin
For both changing and viewing the setting
Operator Login
support/support
Used when accessing the unit remotely
User Login
user / user
For viewing only
When you connect the unit via Web Browser, the following screen will show up as its starting
page.

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Note
If it does not work, after pushing RESET button at the rear of system,
then wait one or two minutes and try it again.
VLAN assignment
Go to the menu item in the left side of starting window.
-Select ‘Advance setup’ -> ‘Wan Service’
-Configure interface and Vlan setup
-With respect to ‘WAN Service Configuration’
IP over Ethernet is for NAT mode
Bridging is for Bridge mode
-Assign the COS value and VLAN ID to be used

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-Select ‘Advance setup’ -> ‘Interface Grouping’
-Click ‘Add’ button.
-Select an entry among ‘WAN Inteface used in the grouping’ menu.
-Move as many interfaces as wish from the right box to left. Then the moved interface will be
assigned to the newly created VLAN Id.

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In the example two physical interfaces of port 1 and port 2 are moved to ‘Group LAN Interface’.
-Check out to see if VLAN 100 is associated with port 1 and port 2 in the table shown below. (you may
again select ‘Advance setup’ -> ‘Interface Grouping’)

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Device Info
Device Info shows the basic information about ONU. The information to be able to search is
as follows:
WAN status and IP Information
Statistics information about WAN / LAN / WLAN

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Route Information
ARP Information
DHCP Information assigned with LAN / WLAN

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Advanced Setup / WAN Service
You can create the Interface for various WAN service based on the assigned WAN Physical
Port.
To create WAN Service Interface, click [Add] button on [WAN Service Setup Display].

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If you click [Next] button, you can assign VLAN ID about 802.1Q and a priority about WAN
service type and 802.1P.
Note
In case of assigning as Untagged Service from WAN Service Interface,
you must set it as ‘-1’.