Compac C4000 Futra User manual

C4000 Futra Supplement
(Including iButton)
February 09

i
Conditions of Use C4000 Processor
Read this manual completely before working on, or
making adjustments to, the Compac equipment
Compac Industries Limited accepts no liability for
personal injury or property damage resulting from
working on or adjusting the C4000 processor
incorrectly or without authorization.
Along with any warnings, instructions, and
procedures in this manual, you should also observe
any other common sense procedures that are
generally applicable to equipment of this type.
Failure to comply with any warnings, instructions,
procedures, or any other common sense procedures
may result in injury, equipment damage, property
damage, or poor performance of the Compac
equipment
The major hazard involved with operating the
Compac C4000 processor is electrical shock. This
hazard can be avoided if you adhere to the
procedures in this manual and exercise all due care.
Compac Industries Limited accepts no liability for
direct, indirect, incidental, special, or consequential
damages resulting from failure to follow any
warnings, instructions, and procedures in this
manual, or any other common sense procedures
generally applicable to equipment of this type. The
foregoing limitation extends to damages to person or
property caused by the Compac C4000 processor,
or damages resulting from the inability to use the
Compac C4000 processor, including loss of profits,
loss of products, loss of power supply, the cost of
arranging an alternative power supply, and loss of
time, whether incurred by the user or their
employees, the installer, the commissioner, a
service technician, or any third party.
Compac Industries Limited reserves the right to
change the specifications of its products or the
information in this manual without necessarily
notifying its users.
Variations in installation and operating conditions
may affect the Compac C4000 processor's
performance. Compac Industries Limited has no
control over each installation's unique operating
environment. Hence, Compac Industries Limited
makes no representations or warranties concerning
the performance of the Compac C4000 processor
under the actual operating conditions prevailing at
the installation. A technical expert of your choosing
should validate all operating parameters for each
application.
Compac Industries Limited has made every effort
to explain all servicing procedures, warnings, and
safety precautions as clearly and completely as
possible. However, due to the range of operating
environments, it is not possible to anticipate every
issue that may arise. This manual is intended to
provide general guidance. For specific guidance
and technical support, contact your authorised
Compac supplier, using the contact details in the
Product Identification section.
Information in this manual shall not be deemed a
warranty, representation, or guarantee. For
warranty provisions applicable to the Compac
C4000 processor, please refer to the warranty
provided by the supplier.
Unless otherwise noted, references to brand
names, product names, or trademarks constitute
the intellectual property of the owner thereof.
Subject to your right to use the Compac C4000
processor, Compac does not convey any right, title,
or interest in its intellectual property, including and
without limitation, its patents, copyrights, and know-
how.
Every effort has been made to ensure the accuracy
of this document. However, it may contain technical
inaccuracies or typographical errors. Compac
Industries Limited assumes no responsibility for
and disclaims all liability of such inaccuracies,
errors, or omissions in this publication.

ii
Contents
Product Identification C4000 Futra Processor .............................................................................................................. iii
Symbols and Units of Measure........................................................................................................................................ 1
Safety - C400 Controller.................................................................................................................................................... 2
Mechanical Safety....................................................................................................................................................2
Electrical Safety.......................................................................................................................................................2
Safety Precautions...................................................................................................................................................2
Setting up the Futra on site.............................................................................................................................................. 3
Setting up the C4000 Futra............................................................................................................................................... 4
C4000 Futra Head.............................................................................................................................................................. 5
Futra Management Functions.................................................................................................................................. 6
Audit Trail Printout ...................................................................................................................................................7
Report Options.........................................................................................................................................................8
Futra Controller Functions............................................................................................................................................. 11
To Block or Unblock Cards .................................................................................................................................... 12
To Block or Unblock Employee Numbers (PIN Code Authorisation)...................................................................... 13
Combined Card Swipe and PIN Authorisation ....................................................................................................... 14
To Set Grade Price................................................................................................................................................ 16
To Set Pump Grade............................................................................................................................................... 17
To Change Futra Pass Code ................................................................................................................................. 18
To Change Site Number........................................................................................................................................ 19
To Change Access Code....................................................................................................................................... 20
To Change Valid Networks .................................................................................................................................... 21
To Change ISO Number........................................................................................................................................ 22
To Change the System Set-up............................................................................................................................... 23
Set-Up Code Table ................................................................................................................................................ 24
System Set-up Option Explanations ...................................................................................................................... 26
Host Computer Communication Set-up Option...................................................................................................... 27
To Set Date and Time - 24 hour clock ................................................................................................................... 28
iButton.............................................................................................................................................................................. 29
Wiring the iButton Reader to the C4000 ................................................................................................................ 30
Uploading Transactions to an iButton.................................................................................................................... 31
Deleting Uploaded Transactions............................................................................................................................ 32
Audit Trail / Report Printer ............................................................................................................................................. 33
Using a Host Computer .................................................................................................................................................. 34
Host Computer Direct to C4000............................................................................................................................. 34
Modems................................................................................................................................................................. 35
Solid State Relays (Triacs) ............................................................................................................................................. 37
Indicator LEDs................................................................................................................................................................. 37
Futra Error Messages ..................................................................................................................................................... 40
Software Upgrade Procedure......................................................................................................................................... 41

Compac Industries Ltd.
Page iii
www.compac.co.nz
Product Identification C4000 Futra Processor
Manual Title
C4000 Futra Supplement (Including iButton)
Publication Date
February 2009
Models Covered
C4000 Futra
Application
Power Supply
220 - 240 VAC; 50 Hz; 2 Amp +/- 10%
Related Manuals
Title
Publication Date
C4000 Master Manual
February 2009
Validity
Compac Industries Limited reserves the right to revise or change product
specifications at any time. This publication describes the state of the
C4000 Futra processor at the time of publication and may not reflect the
product at all times in the past or in the future.
Manufacturer Contact
Details
The Compac C4000 Futra processor is designed and manufactured by:
Compac Industries Limited
52 Walls Road, Penrose, Auckland 1061, New Zealand
P.O. Box 12-417, Penrose, Auckland 1641, New Zealand
Phone: + 64 9 579 2094
Fax: + 64 9 579 0635
www.compac.co.nz
Copyright ©2009 Compac Industries Limited, All Rights Reserved

Symbols and Units of Measure
Compac Industries Ltd.
Page 1
www.compac.co.nz
Symbols and Units of Measure
Symbols
Symbols are used in this manual to highlight information that is critical
to the safety of people and equipment, and for the safe and correct
operation of the Compac equipment
An extreme hazard that may result in death or injury if
proper precautions are not taken.
A reminder of safety practices or unsafe practices that
could result in personal injury or damage to associated equipment.
A reminder of safety practices or unsafe practices that
could result in damage to associated equipment and/or voids the
warranty.
Important information essential to the installation and
operation of the Compac equipment
Units of Measure
The following units of measure are used in this manual:
Unit
Measure
Pressure
Bar (bar)
Temperature
Degrees Celsius (°C)
Volume
Litres (L)
Cubic Metres (m³)
Mass
Kilograms (kg)
Length
Metres (m)
Millimetres (mm)
Microns, Micrometres (m)
Inches (")
Torque
Newton Metres (Nm)
Voltage
Volts (V)
Current
Amps (A)
Frequency
Frequency (Hz)

Mechanical Safety
Safety - C4000 Controller
Compac Industries Ltd.
Page 2
www.compac.co.nz
Safety - C4000 Controller
You must adhere to the following safety precautions at all times when
working on the Compac C4000 processor. Failure to observe these safety
precautions could result in damage to the Compac C4000 processor, injury,
or death.
Make sure that you read and understand all safety precautions before
operating the Compac Compac C4000 processor.
Mechanical Safety
Observe the following mechanical precautions:
Make sure that the service area is thoroughly clean when
servicing. Dust and dirt entering the components reduce the life span of the
components and can affect operation.
Electrical Safety
Observe the following electrical precautions:
Always turn off the power to the Compac C4000 processor
before opening the flame proof box. Never touch wiring or components
inside the high voltage area with the power on.
Always turn off the power to the Compac C4000 processor at
the mains switch before removing or replacing software or memory ICs.
Always take basic anti-static precautions when working on
the electronics, i.e., wearing a wristband with an earth strap.
Safety Precautions
The C4000 head, and its associated circuits and wiring, is a
certified piece of electrical equipment approved for use in a hazardous area
(Class 1 Zone 1, Group IIA T3). Only parts identical to those covered by the
certification may be used where the integrity of the intrinsic safety may be
affected. All circuit boards are to be repaired only by Compac Industries
Ltd.
Static Electricity Precautions
Electronic components used are sensitive to static. Please take anti-static
precautions.
All circuit boards must be carried and transported in static-shielded bags.
An anti-static wrist strap should be worn and connected correctly when
working on any electronic equipment. If an anti-static wrist strap is
unavailable, or in an emergency, hold onto an earthed part of the
pump/dispenser frame whilst working on the equipment. This is not a
recommended alternative to wearing an anti-static wrist strap.
Compac Industries Limited reserves the right to refuse to
accept any returned circuit boards if proper anti-static precautions have not
been taken.

Setting up the Futra on site
Safety Precautions
Compac Industries Ltd.
Page 3
www.compac.co.nz
Setting up the Futra on site
If the Futra is part of a Netbase system all Card data (Access
code, ISO number Cards Valid/Invalid) and Product price/grade must be
downloaded via either a modem or direct host from Netbase.
Apart from the Futra management functions all other installation information
is provided in the Installation sheet or the C4000 Service Manual
For the Futra to be able to accessed via a modem or direct host the
following parameters must be set up on site by the Installer.
(The Passcode and Site number must be set to the same numbers in both
the Futra and Netbase.)
Site Number
Passcode
Configuration Code (must have the 11th digit set to the appropriate
modem)
Electrical Connection
Refer to the C4000 Master Manual supplied with the pump/dispenser for
wiring instructions
Installation Procedure
Once the pump/dispenser is received on site, check for any damage that
may have occurred in transit, in particular damage to electronics due to
vibration and jarring. This includes the checking of all terminations and
plugs - including integrated circuit chips.

Safety Precautions
Setting up the C4000 Futra
Compac Industries Ltd.
Page 4
www.compac.co.nz
Setting up the C4000 Futra
Configuration ('K' Factor)
Switch Settings
The Configuration Switch settings for the Futra software are the same as
for standard pump software. Refer to the main C4000 Service Manual.
These are set at Compac during manufacture and should not be changed.
In the event of the Configuration code being lost and having to be re-
entered, it is written on the yellow label on the C4000 Processor board
cover.
Parameter Switch Settings
The Parameter Switch has very few set-up options available when the
C4000 has Futra software installed. The two options are:
Displaying the Software Program Version Number
Setting the Pump/Dispenser Number
The setting of the price at the pump/dispenser for a Futra
C4000 is done using the Futra Controller Functions - 'SET GRADE
PRICE?' and 'SET PUMP GRADE?', not at the Parameter Switch as for a
C4000 with standard software.

C4000 Futra Head
Safety Precautions
Compac Industries Ltd.
Page 5
www.compac.co.nz
C4000 Futra Head
Operation - Features
The Futra C4000 Pump/Dispenser Electronics has several optional
operating features.
Each fill requires authorisation either by card swipe, loading of a PIN
number or both of the above.
The pump/dispenser also has odometer reading entry and fill preset
capabilities that are optional in its set-up. These must be loaded into the
pump before the fill commences. After authorisation of the fill is carried out,
lifting of the nozzle will start the pump motor and flow will commence when
the nozzle trigger is operated. The filling operation, preset slow-down etc is
the same as for a pump/dispenser with standard C4000
electronics/software.
At the end of the fill the electronics has the capability to print audit trail
details via an audit trail printer as well as allocating each transaction to its
memory for either printing of reports, direct interrogation by host computer
or interrogation by host computer via a modem.
Reporting and deleting of transactions must be carried out periodically to
prevent the transaction memory buffer from filling completely. If this did
occur the pump/dispenser would be disabled until reporting and deleting
could be carried out.
For the capacity of the transaction memory buffer, see the table on the
following pages.
These instructions are to be used as guide-lines as subtle
differences in the system set-up may alter these figures slightly.
The Futra Software also has several options only available when used in
conjunction with a host computer running Compac NETBASE software. See
the section 'Using a Host Computer with the Futra Controller' for more
details.

Futra Management Functions
C4000 Futra Head
Compac Industries Ltd.
Page 6
www.compac.co.nz
Futra Management Functions
To enter the utility mode of operation press the ‘YES’ button or the 'NO'
button on the PIN pad display when the display is showing PASS CARD.
When in utility mode the Controller options are:
Enter Pass Code
Print Totals?
Print Transactions?
Print Totals and Transactions?
Print Transaction data by date range?
Print all Buffer Data?
Print One Card Transactions?
Delete Printed Transactions?
Block or Unblock Cards? *
(or) Block or Unblock Employees? *
Block or Unblock User ID Pins? *
Print Card Status Information?
Set Grade Price?
Set Pump Price?
Pass Code = XXXXXX Change Number?
Site # = XXXXXX Change Number?
Access 1 = XXXXX Change Number? *
(or) Valid Networks: XXXX Change? *
Access 2 = XXXXX Change Number? *
ISO # 1 = XXXXXX Change Number? *
ISO # 2 = XXXXXX Change Number? *
Set up = (abbreviated form of system set-up data) Change?
Set Date and Time
* Function does not appear for all system set-up options

C4000 Futra Head
Audit Trail Printout
Compac Industries Ltd.
Page 7
www.compac.co.nz
Audit Trail Printout
After each transaction if the report printer is connected and left ON LINE, it
will print a one line report including:
Account/Card Number, Fleet Number (Track 1 Only), Date, Time,
Reference Number, Dollars, Litres, Product, Odometer Reading (if
prompted).

Report Options
C4000 Futra Head
Compac Industries Ltd.
Page 8
www.compac.co.nz
Report Options
The following reports are accessed via the PIN pad mounted on the
pump/dispenser and will only print to a report printer set-up for current loop
communications as detailed in the 'Electrical Connection' section of this
manual.
To access reporting functions:
Push 'YES' or 'NO' on the PIN pad.
Enter Pass Code
Push 'NO' to by-pass unwanted reports/functions until the desired report is
found.
Push 'YES' to initiate the report.
Note: You may have to answer other prompts before some reports will print.
Print Totals
Non-resettable product total
Resettable card totals
Resettable product total.
Print Transactions
Transactions are printed chronologically card by card. The printout includes
every transaction not previously deleted from memory and includes the
following information:
Account/Card Number, Site Number, Date, Time of Transaction, Reference
Number, Dollars, Litres, Pump Number, Product, Odometer Reading (if
prompted), Total Litres, Total Dollars.
Print Totals and
Transactions
Combines the previous two reports.
Print Transaction data by
date range
Enter a start date and an end date to print transactions for a specific period.
Print All Buffer Data
This report is very similar to 'Print Totals and Transactions' except it prints all
transactions in the memory buffer, whether they have been ‘flagged’ for
deleting or not.
When deleting is carried out, 'deleted' transactions are not
erased but can be overwritten at any stage afterwards. This option allows

C4000 Futra Head
Report Options
Compac Industries Ltd.
Page 9
www.compac.co.nz
printing of all transactions not overwritten.
Print One Card Transactions
This report is as for the 'Print Transactions' report except that a specific card
is singled out.
Delete Printed Transactions
Transactions stored in the C4000 memory can only be deleted once they
have been report 'printed'. Therefore before deleting is able to proceed, a
report must be carried out in which the transactions must be printed unless:
The controller is configured for deleting after totals only reporting or
The transactions can be 'printed' by up-loading them to a host computer
either directly or via a modem.
Once one of the above has been completed and this information is verified
and secure, deleting can proceed.
It is important to have a reasonably accurate idea of the
transaction buffer capacity, so that transactions can be reported and deleted
before the memory buffer fills completely, as this will disable further
transactions until the memory buffer is cleared.
Procedures to delete Printed
Transactions
Display
PASS CARD
Press
'YES or 'NO'
Display
Enter Pass code
Load
The 6 digit Pass Code
Bypass unwanted functions (by pushing NO) until:
Display
Delete printed transactions?
Press
'YES'
Display
Re-enter Pass Code
Load
The 6 digit Pass Code
Display
Deleting
Once complete
Display
Printed Trans Deleted (This is displayed for 4 seconds before the display returns to the Pass
Card Prompt)
Print Card Status
Information
The Futra Controller software has three card validation options and each
has its own format for the card status printout. The validation method and
the information contained in the printout are detailed below.
Limited Validation Accounts The printout includes the following in
this order: Validated Comcards, Invalidated (Standard) Cards and Validated

Report Options
C4000 Futra Head
Compac Industries Ltd.
Page 10
www.compac.co.nz
Accounts.
Extended Validation The printout includes the following in this order:
Invalidated Comcards, Invalidated (Standard) Cards and Invalidated
Accounts.
Limited Validation Cards The printout includes the following in this order:
Validated Comcards and Validated (Standard) Cards.
When the system is set-up for Code Authorisation, the Card
Status Report contains only one category:
Validated Cost Centre - Employee Numbers.
When the system is set-up for User I.D. Pins, all the above status reports will
include the category Validated User I.D. Pins at the end of the report.
When the system is set-up for User Select Pins, the Limited Validation
Cards option is automatically selected and the report format remains the
same except that valid card (comcard & standard) numbers are followed by
a four digit PIN suffix.
See the appropriate sections in the Management Functions for more details
on Validation details, Code Authorisation, User I.D. and User Select Pins.

Futra Controller Functions
Report Options
Compac Industries Ltd.
Page 11
www.compac.co.nz
Futra Controller Functions
Management Functions
This section details the Management Functions' purpose and how to set
each function manually on site. Unless stated otherwise, all of these
functions can also be remotely changed by a host computer.

To Block or Unblock Cards
Futra Controller Functions
Compac Industries Ltd.
Page 12
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To Block or Unblock Cards
It is important to know what type of cards are in use at the installation so
the account and/or card numbers to be validated or invalidated are entered
under the correct Futra Controller option.There are three ways to use this
option, depending on the system set-up.
LIMITED VALIDATION ACCOUNTS This option allows for the validation or
invalidation of complete standard card accounts and supports single card
validation for Comcards. Single Card Invalidation is maintained for both
Comcards and Standard Cards.
LIMITED VALIDATION CARDS This option maintains single card
validation for both Standard Card and Comcard.
EXTENDED VALIDATION This option allows all cards, of the correct type,
to work without validation. The Futra Controller maintains a single card
invalidation file for both Standard Cards and Comcards. With Extended
Validation complete accounts can be invalidated.
Display
Pass Card
Press
'YES or 'NO'
Display
Enter Pass code
Load
The 6 digit Pass Code
Bypass unwanted functions (by pushing NO) until:
Display
Block or Unblock Cards?
Press
'YES'
Display
Standard Card?
Press
'Yes'
'No'
Display
Load Account / Sub Number
Comcard?
Load /
Press
Appropriate ACC/Sub # and Press 'Enter'
'Yes'
Display
#XXXXXX-XXX Unbl (or Blck)
Yes = Unblk, No = Blk
Load Card Number and Enter
Press
'Yes or 'No' to achieve the desired result
Appropriate Card # and press 'Enter'
Display
Load Account / Sub number
(Repeat until all (In)Validations are complete
and press 'Clear'
Card #XX Unblk (or Blkd)
Yes = Unblk, No = Blk
Press
'Yes or 'No' to achieve the desired result
Display
Load Card number and 'Enter'
(Repeat until all (In)Validations are complete and
press 'Clear'
For Limited Validation Accounts the account must be first
validated by entering 000 before the cards can be validated.

Futra Controller Functions
To Block or Unblock Employee Numbers (PIN Code
Authorisation)
Compac Industries Ltd.
Page 13
www.compacngv.com
To Block or Unblock Employee Numbers (PIN Code
Authorisation)
Display
Load PIN and press Enter
Press
'YES or 'NO'
Display
Enter Pass code
Load
The 6 digit Pass Code
Bypass unwanted functions (by pushing NO) until:
Display
Block or Unblock Employees?
Press
'YES'
Display
Load Cost/Employee number
Load
Load the 4 digit (maximum) Cost Centre Number & the 6 Digit Employees number and press 'Enter'
Display
#XXXX-XXXXXX Blck (or Unblk)
Yes = Unblk, No = Blk
Press
'Yes or 'No' to achieve the desired result
Display
Load Cost/Employee number
Once all the Cost Centre and Employee Numbers are updated, push
'CLEAR' or leave the PIN pad to time-out from the Management Functions
after ten seconds.

Combined Card Swipe and PIN Authorisation
Futra Controller Functions
Compac Industries Ltd.
Page 14
www.compacngv.com
Combined Card Swipe and PIN Authorisation
The Futra Controller pump/dispenser can be authorised by use of a card
swipe and then loading a four (4) digit number. There are three ways in
which this can be achieved.
1) The card may be encoded to request a specific PIN prompt. i.e. The
card determines whether there is a PIN prompt and what it is, therefore no
special controller set-up is required.
2) The controller memory can have a specific pin allocated to a specific
account/card number. [This is User Select Pin - refer set-up digit 4 Change
the System Set-up (see page 23)].
3) The controller memory can have a 'pool' of valid cards and a 'pool' of
valid pins and any valid pin may be entered to identify the user (and
authorise the transaction after any valid card is swiped). [This is User I.D.
Pin - see system set-up digit 4].
User Select PIN
For this system only 'limited validation cards', type validation is possible.
To validate User Select PIN: Validate each card as per 'Block or Unblock
Cards', and as each card is validated by pushing 'YES' the following prompt
will appear.
Display
PIN # = XXXX Reload
Press p
New 4 Digit PIN and press 'Enter'
Display
Load Card Number (or load Account / Sub Number and Press Enter
The system is now ready to Validate or Invalidate further Cards / PINs
If a printout of card status is made, valid account/card
numbers will be followed by the 4 digit pin as a suffix.
e.g. Validated Cards 0000123-456-7890
Account Sub PIN No *
Validated Cards 123-456
Card PIN No * 7890
* PIN numbers do not print out on the audit trail, receipts, or reports (except
the card status report).