Compaq Compaq Pro 4300 Setup guide

HP Compaq Pro 4300 AIO 700498-001 page1
Illustrated Parts & Service Map
HP Compaq Pro 4300 All-in-One Business PC
© 2012 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. HP shall not be lia-
ble for technical or editorial errors or omissions contained herein. Intel,
Pentium, Intel Inside, and the Intel logo are trademarks or registered
trademarks of the Intel Corporation and its subsidiaries in the U. S. and
other countries.
Document Number 700498-001. 1st Edition June 2012.
Key Specifications
Spare Parts
System Unit
Cables
Processor Type Intel® Core™ i7, i5, i3, Pentium®, Celeron®
Form Factor All-in one desktop, 20-inch, non-touch screen
RAM Type
PC3-10600 (1333 MHz) Non-ECC SDRAM
Maximum RAM 16 GB (2 slots)
Expansion Slot (1) half height Mini PCIe x1
Power 150W external
Chipset Intel H61 Express
Graphics Adapter Integrated Intel HD Graphics: Basic, 2000, 2500 or 4000
(depends on processor)
Drives (1) optical drive, (1) hard drive
I/O Interfaces Side: (2) USB 2.0 ports, microphone, headphone
Rear: (4) USB 2.0 ports, stereo audio out, RJ-45 Ether-
net, serial RS-232, power connector
Preinstalled Operating
Systems Windows 7 Professional 32/64, Ultimate 32/64, Home Premium 32/64, Home Basic 32, FreeDOS
Mass Storage Devices (do not include bracket; reuse existing bracket)
DVD-ROM drive 608747-001
DVD±RW drive 657958-001
1 TB, 7200 rpm SATA hard drive 613202-001
500 GB, 7200 rpm SATA hard drive 613208-001
250 GB, 7200 rpm SATA hard drive 613206-001
256 GB Solid State Drive (SSD), SATA 6.0, TCG 680020-001
256 GB Solid State Drive (SSD), SATA 2.0 661842-001
128 GB Solid State Drive 665961-001
120 GB Solid State Drive 661841-001
Keyboards (not illustrated)
Wireless
Standard, USB
HP Smart card, USB
Washable*
674317-xx1
674313-xx1
631411-xx4
613125-xx1
Brazilian Portuguese -20x South Korea -KDx
French Canadian -12x Taiwanese -ABx
India -37x Thai -28x
LA Spanish -16x U.S. -00x
People’s Republic of China -AAx
* -001, -121 only
System Unit
1 Drive access panel 697335-001
2 Hinge cover panel 697338-001
3 Memory access panel 697336-001
4 Rear cover 697334-001
5 LCD assembly kit** 697341-001
6 Top panel 697337-001
7 Stand 697314-001
* Front bezel 697333-001
* Power supply, 150W, external 697317-001
* Not shown
**Panels are available from three different manufacturers: Samsung, CGI, or LG
Cables
1 Side key cable with holder 697326-001
2 LVDS display cable 697322-001
3 Hard drive SATA cable 697325-001
4 Optical drive SATA cable 697324-001
* Converter cable 697321-001
* Webcam cable 697323-001
* Antenna, WLAN 697332-001
* Backlight cable for use with CMI display panels 697327-001
* Backlight cable for use with Samsung display panels 697328-001
* Backlight cable for use with LG display panels 697329-001
*Not shown

HP Compaq Pro 4300 AIO 700498-001 page2
Boards
Miscellaneous Parts
Password Security and CMOS
Establishing a Setup or Power-On password
1.Turn on or restart the computer.
2.As soon as the computer turns on, press the Esc key while “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen.
3.Press the F10 key to enter Computer Setup.
4.To establish Setup password, select Security > Setup Password and follow the
instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and
follow the instructions on the screen
5.Before exiting, click File > Save Changes and Exit.
Resetting a Setup or Power-On password
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the header labeled PW.
4.Remove the jumper from the header.
5.Replace the jumper.
6.Replace the access panel and reconnect the power cord.
7.Turn on the computer and allow it to start.
Resetting CMOS
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the header labeled CMOS.
4.Remove the jumper and place it on pins 1 and 2.
5.Wait for three seconds, and then replace the jumper to its original position (pins 2
and 3).
6.Replace the access panel and reconnect the power cord.
7.Turn on the computer and allow it to start.
System Board
Boards, Memory, Processors
1 System board (includes replacement thermal material) 693481-001
2 Converter board 697319-001
3 Sidekey board 663348-001
4 Webcam, 1.3MP with analog microphone 698187-001
* Memory module, 2 GB (PC3-12800, CL11, SODIMM) 689372-001
* Memory module, 4 GB (PC3-12800, CL11, SODIMM) 689373-001
* Memory module, 8 GB (PC3-12800, CL11, SODIMM) 689374-001
Processors (include replacement thermal grease)
* Intel Core i7 3770s processor, 3.1 GHz 689370-001
* Intel Core i5 3570 processor, 3.4 GHz 688162-001
* Intel Core i5 3475s processor, 2.9 GHz 695078-001
* Intel Core i5 3470s processor, 2.9 GHz 695077-001
* Intel Core i3 2130 processor, 3.4 GHz 665120-001
* Intel Core i3 2120 processor, 3.3 GHz 638629-001
* Intel Pentium Dual-Core G870 processor, 3.1 GHz 691936-001
* Intel Pentium Dual-Core G860 processor, 3.0 GHz 665123-001
* Intel Pentium Dual-Core G640 processor, 2.8 GHz 691935-001
* Intel Celeron G550 processor, 2.6 GHz 691934-001
* Intel Celeron G540 processor, 2.5 GHz 665119-001
* Intel Celeron G460 processor, 1.8 GHz 682410-001
* Not shown
Miscellaneous Parts
1
Heat sink/thermal module (includes replacement thermal material) 697315-001
2 Speaker, right 697330-001
2 Speaker, left 697331-001
3 Optical drive bracket 651600-001
4 CPU blower/fan 697320-001
5 802.11a/b/g/n WLAN PCIe card 652165-001
* Grommet, rubber, hard drive 663357-001
* Optical drive insert (for models without an optical drive) 697339-001
* Web cam cover (for models without a webcam) 697340-001
* Bluetooth 4.0 and 802.11a/b/g/n WLAN combo card 697316-001
* HP keyed cable lock 626729-002
* HP Business Digital Headset 642738-001
* Mouse, laser, USB 674318-001
* Mouse, wireless 674317-001
* Mouse, optical, USB 673416-001
* Mouse, washable 619580-001
*Not shown
System Board Connectors and Jumpers
UMA_LVDS Display panel connector
MINI_CARD1 PCIe X1 slot (WLAN)
PROCESSOR Processor socket RT SPKR Right speaker connector
CHANNEL A
DIMM0 Memory socket - Ch A LFT SPKR Left speaker connector
CR20 External 6-in-1 card reader
ODD POWER Optical drive power
CHANNEL B
DIMM0 Memory socket - Ch B
POWER BTN Power switch/LED
CMOS CMOS header SATA0 Hard drive data
USB
External USB connectors (2) SATA1 Optical drive data
PW Password header HDD
POWER Hard drive power
IN/OUT Headphone out/micro-
phone in connectors BATTERY RTC battery slot
RS232 External display connector CHASSIS_
FAN1 Fan connector
USB1-USB4 Internal USB connectors
CONVERTER Converter power con-
nector
LINE OUT External audio connector WCAM_
ARMIC Camera/microphone connector
LAN Network connector CHFAN Main fan connector
ATX PWR External power connector

HP Compaq Pro 4300 AIO 700498-001 page3
System Setup and Boot
Access the Setup Utility during the computer boot sequence by pressing the Esc key
while “Press the ESC key for Startup Menu” message is displayed at the bottom of the
screen, and then pressing the F10 key. If you do not press Esc at the appropriate time,
you must restart the computer and again press Esc when the monitor light turns green.
Common POST Error Messages
Screen Message Probable Cause Recommended Action
ERROR: No boot disk
has been detected or
the disk has failed.
The computer cannot
read the boot sector of
the boot disk.
1. Check drive data and power
cables.
2. Use F10 Setup to make sure
the firstboot device is set to
drive C or the primary hard
drive.
3.The drive has failed due to
mechanical or virus
corruption. Replace the
drive.
511-CPU Fan not
Detected CPU fan is not connected or may have
malfunctioned.
1. Reseat CPU fan.
2.Reseat fan cable.
3.Replace CPU fan.
Unsupported CPU Recently installed proces-
sor is not
supported by the system
Install a processor supported
by your
system.
Time & Date Not Set Invalid time or date in
configuration memory.
RTC (real-time clock) bat-
tery may need to be
replaced.
CMOS jumper may not be
properly installed.
Reset the date and time under
Control Panel (Computer
Setup can also be used). If the
problem persists, replace the
RTC battery.
Check for proper placement of
the CMOS jumper if applicable.
Keyboard error Keyboard failure.
1. Reconnect keyboard with
computer turned off.
2.Check connector for bent or
missing pins.
3. Ensure that none of the keys
are depressed.
4.Replace keyboard.
5.Replace system board.
1720-SMART Hard
Drive Detects Immi-
nent Failure
Hard drive is about to fail.
1. Determine if hard drive is
giving correct error message.
Enter Computer Setup and
run the Drive Protection
System test under
Storage >
DPS Self-test
.
2.Apply hard drive firmware
patch if applicable.
3.Back up contents and
replace hard drive.
Diagnostic LEDs
LED Color LED Activity State/Message
Power White 5 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Pre-video memory error.
Power White 6 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Pre-video graphics error.
Power White 7 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
System board failure (ROM).
Power White 8 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Invalid ROM based on Checksum.
Computer Setup Menu
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Cache size (L1/L2/L3)
• Installed memory size/speed/ch
• Integrated MAC Address
• System BIOS
• Chassis serial number
• Asset tag
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or
default settings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage
devices. The following options are available:
• Hard Disk - View drive size, model, firmware version, serial number.
• CD-ROM - View drive model, firmware version, serial number.
• Diskette - View drive model. Only displays when device connected.
Storage Options - Allows you to set:
• SATA Emulation - Choose how the SATA controller and devices are
accessed by the OS. SATA Emulation choices are AHCI or IDE.
DPS Self-Test - Execute self-tests on ATA hard drives.
Boot Order - Specify boot order for UEFI and legacy boot sources. Also
specify hard drive boot order.
• Shortcut to Temporarily Override Boot Order
Security
Setup Password - Set and enable the setup (Admin) password.
Power-On Password - Set and enable power-on password.
Device Security - Set Device Available/Device Hidden for: system audio, net-
work controller, and SATA ports.
USB Security - Set Device Available/Device Hidden for front USB ports,
rear USB ports, internal USB ports.
Slot Security - Disable the Mini Card slots.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Displays product name, serial number, UUID, SKU num-
ber, asset tag, family name, build ID, keyboard locale setting.
System Security - Enable/disable:
• Data Execution Prevention (enable/disable)
• Virtualization Technology/Directed IO (VTx/VTd) (enable/disable)
Power Hardware Power Management - Enable/disable SATA bus power man-
agement and S5 maximum power savings.
Thermal - Control minimum fan speed.
Advanced Power-On Options - Allows you to set:
• POST messages - Enable/disable
• After Power Loss - Off/on/previous state
• POST Delay - None, 5, 10, 15, 20, or 60 seconds
BIOS Power-On - Set the computer to turn on at a preset time.
Bus Options (some models) - Allows you to enable/disable PCI SERR#
Generation and PCI VGA palette snooping.
Onboard Devices - Allows you to set resources for or disable on-board
system devices.
Device Options - Allows you to set:
• Num Lock State at Power-on - off/on
• Multi-Processor - enable/disable
• Hyper-threading - enable/disable
• NIC Option ROM Download - enable/disable
• Processor Frequency Multiplier