Compaq Professional XP1000 Assembly instructions

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Compaq Professional Workstation
XP1000 Installation and Setup
Guide
Part Number EK-CPWXP-SI. B01
Second Edition (July 1999)
Compaq Computer Corporation

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Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, and Tru64 UNIX registered United States
Patent and Trademark Office.
Neoserver, Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service
marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation XP1000 Installation and Setup Guide
Second Edition (July 1999)
Part Number EK-CPWXP-SI. B01

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Contents
About This Guide
Text Conventions .................................................................................................vii
Symbols in Text ..................................................................................................viii
Symbols on Equipment........................................................................................viii
Rack Stability........................................................................................................ix
Getting Help..........................................................................................................ix
Compaq Technical Support.............................................................................. x
Compaq Website ............................................................................................. x
Compaq Authorized Reseller ..........................................................................xi
Chapter 1
Getting Started
Before You Begin................................................................................................1-2
Initial System Inventory................................................................................1-2
Pre-Startup Checklist....................................................................................1-2
Precautions...................................................................................................1-2
Creating a Comfortable Work Environment...................................................1-3
Installing Your System ........................................................................................1-3
Connecting External System Devices............................................................1-5
Starting your System ...........................................................................................1-7
Sleep Mode ..................................................................................................1-7
Preloaded Operating System Software...........................................................1-8
Turning Off Your System....................................................................................1-8
Microsoft Windows NT ................................................................................1-8
Compaq Tru64 UNIX...................................................................................1-9
System Security...................................................................................................1-9
Chassis Lockdown Hasp...............................................................................1-9
Kensington Lock ........................................................................................1-10
Passwords...................................................................................................1-10

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Chapter 2
Setting Up an Operating System
Starting a Windows NT Installation .....................................................................2-2
Starting an Installation of Compaq Tru64 UNIX ..................................................2-8
Updating Firmware..............................................................................................2-9
Microsoft Windows NT Operating System Firmware/Software....................2-10
Compaq Tru64 UNIX Operating System Firmware .....................................2-11
Chapter 3
Troubleshooting
Battery Guidelines...............................................................................................3-1
ISA Restrictions ..................................................................................................3-2
PCI Restrictions ..................................................................................................3-2
AlphaBIOS Restrictions ......................................................................................3-2
Tips.....................................................................................................................3-3
Logging Equipment.............................................................................................3-4
System Troubleshooting......................................................................................3-4
Chapter 4
Customer Support
Product Information.............................................................................................4-1
Support Resources/Checklist ...............................................................................4-2
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice..................................................... A-1
Class A Equipment............................................................................................. A-2
Class B Equipment............................................................................................. A-2
Declaration of Conformity for Products Marked with FCC Logo, United
States Only.................................................................................................. A-2
Modifications .............................................................................................. A-3
Cables ......................................................................................................... A-3
Canadian Notice (Avis Canadien)....................................................................... A-3
Class A Equipment...................................................................................... A-3
Class B Equipment ...................................................................................... A-3
European Union Notice ...................................................................................... A-4
Acoustic Declaration .......................................................................................... A-5
Appendix B
Power Cord Requirements
General Requirements ........................................................................................ B-1
Country-Specific Requirements .......................................................................... B-2

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Appendix C
Electrostatic Discharge Guidelines
Grounding Methods............................................................................................ C-1
Index
List of Tables
Table 2-1 Starting a Microsoft Windows NT Installation......................................2-3
Table 2-2 Setting Up Partitions for a Windows NT Installation.............................2-7
Table 2-3 Starting an Installation of Compaq Tru64 UNIX...................................2-8
Table 3-1 System Troubleshooting.......................................................................3-4
Table 3-2 Disk Drive Troubleshooting...............................................................3-11
Table 3-3 Audio Troubleshooting ......................................................................3-13
Table 3-4 Monitor Troubleshooting ...................................................................3-14
Table 4-1 Customer Support Checklist.................................................................4-2
Table A-1 Acoustics - Declared values per ISO 9296 and ISO 7779 ....................A-5
Table B-1 Power Cord Set Requirements - By Country ....................................... B-2

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About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.

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Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this mannerindicatesthat failure to follow directions
in thewarning could result in bodilyharmor lossof life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result indamage to equipment or loss of information.
IMPORTANT: Text set off in this mannerpresents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface orareaof the equipment marked withthese symbols
indicates the presence of electrical shockhazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injuryfrom electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk ofelectrical shock, fire,ordamage to
the equipment,do notplug telephone or telecommunications
connectors into this receptacle.

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Any surface orareaof the equipment marked withthese symbols
indicates thepresence of ahot surface orhot component.If this
surface is contacted, the potentialfor injury exists.
WARNING: To reduce the risk of injuryfrom a hot component, allow
the surface to coolbeforetouching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injuryfrom electrical shock,
remove all power cords to completely disconnect power from
the system.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■The leveling jacks are extended to the floor.
■The full weight of the rack rests on the leveling jacks.
■The stabilizing feet are attached to the rackif it isa single rack
installations.
■The racks are coupled together in multiple rack installations.
■A rack may become unstable if more than one component is extended for
any reason.Extendonlyone componentat a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.

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In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
■Technical support registration number (if applicable)
■Product serial number (s)
■Product model name(s) and numbers(s)
■Applicable error messages
■Add-on boards or hardware
■Third-party hardware or software
■Operating system type and revision level
■Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com.
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
■In the United States, call 1-800-345-1518.
■In Canada, call 1-800-263-5868.
■Elsewhere, see the Compaq website for locations and telephone
numbers.
1For continuous quality improvement, calls may be recorded or monitored.

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Chapter 1
Getting Started
This chapter includes an inventory of the items shipped with your system and
tells you how to start, install, restart, and turn off your system. Information
about preloaded software and guidelines for system security are included as
well.
Your Compaq Professional Workstation XP1000 is a high-performance system
that uses the latest Alpha 21264A microprocessor and core logic technology.
Housed in a mini-tower box, the system can stand alone or function as a client
in an office network environment.
A typical Compaq Professional Workstation configuration is shown here.

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Before You Begin
Initial System Inventory
Check to be sure you received the following components with your system,
and note the items in a safe place for later reference:
 Monitor  Systembox  Mouse  Video cable
 Power cords  Microphone  Keyboard  Headphones
Your system may include different components from those listed. Consult the
shipping list for an accurate listing of parts. If you think something is missing,
contact your distributor or Compaq Computer Corporation representative.
Pre-Startup Checklist
Before you start your system, perform the following checks:
■Review the information supplied with your system, including user
documentation.
■Select a well-ventilated site for your system near a grounded power
outlet and away from sources of excessive heat. The site also should be
isolated from electric noise (for example, spikes, sags, and surges)
produced by devices such as air conditioners, large fans, radios, and
televisions.
■Save all shipping containers and packing material for repackaging or
moving the system later.
Precautions
NOTE: Do notinstall optional hardware or application softwareuntil youhave started yoursystemand
verified that the base system isworking correctly.
CAUTION: Do not move your Professional Workstation XP1000 with removable media (for
example,CDdisk in the drives. This may causedamage to the media and/or the drives.
WARNING: When unpacking and moving system components, be aware that some
components (such as the monitor) may be too heavy for you to lift alone safely. If
you are doubtful about whether you can lift these items alone, please get assistance

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Creating a Comfortable Work Environment
To learn how Compaq recommends setting up your work environment, refer to
the Comfort Guide that you received with your system keyboard.
Alternatively, you can refer to the online version of the Comfort Guide at:
http://www.compaq.com .
Installing Your System
This section shows the installation and connection steps for your system.
NOTE: All connectorsare keyedwith icons on the back of the system box.
CAUTION: To ensure proper cooling, verify that air can flow freely into the
system frontand outthe rearof the system. Position your system so that air
can flow freely toand from the vents, as shown. Donot blockany of the vents,
especially those on the system rearor bottomfront.

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To connect system components, follow these steps:
1. Connect the mouse (green connector on your system) and keyboard
(orange or red connector on your system), as shown.
2. Connect the monitor, as shown.
ML014610

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3. The internal network cables for your system are installed already, as the
figure shows. If this is a BNC connection, twisted pair is on board.
There are no cables. Optional network kits are available. Contact your
Compaq Computer Corporation representative for more information
about these options.
ML014611
Connecting External System Devices
To install external devices into; your system, connect the microphone and
headphones into the icon-keyed connectors on the side of the system box, as
shown.
NOTE: Sound, including CD-ROM-related audio, is not audible unless either external
speakers or headphones are plugged in. The speaker plays beeps only for firmware
warning codes. Because beeps are not sent through theaudio device,they arenot
audible.

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If you purchased speakers for your workstation, follow the instructions for
installation provided with the speakers.
ML014613
Perform the following steps to connect a local printer to your workstation:
1. Review your printer documentation and perform any pre-installation
instructions before attempting to connect it to your workstation.
2. Make sure your printer and workstation are turned off.
3. Plug the printer cable into the appropriate printer port (the parallel port
for a parallel printer, in figure, or a serial port for a serial printer).
4. Turn on your printer and workstation.
5. Configure your printer for operation with your workstation.
IMPORTANT: Referto your operating systemonline Help and printed documentationfor
instructions on installing yourprinter’s device driver.

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Starting your System
Perform the following steps to start (boot) your Compaq Professional
Workstation:
1. Make sure the system is on.
2. Plug the power cord into the system and then into the wall outlet.
3. Turn on any external devices, monitor power, and system unit power
button (shown in figure).
4. After waiting for the monitor to warm up, adjust the contrast and
brightness to obtain a readable screen display, if necessary.
5. Allow your system to complete the power-on self-test (POST) and
device initialization. This takes approximately one [1] minute.
IMPORTANT: Refer to the information supplied with your monitor for adjustment
instructions.
Sleep Mode
The Compaq Professional Workstation XP1000 system is industry-compliant
with standard ACPI specifications and provides support for several sleep
modes. Sleep mode for your system is operating system-dependent. The
power LED blinks during some sleep modes. An advantage of sleep mode is

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that your system uses lower levels of power and does not require a reboot,
which saves system context for you. To get your system out of sleep mode,
press the power button.
IMPORTANT: Refer to your operating systemdocumentation for details.
Some operating system versions (including Microsoft Windows 2000) turn the
system power off automatically when the shutdown process is complete. In
fact, users also can configure Windows 2000 so that the power button can be
either a standby button or a shutdown and power off button.
Preloaded Operating System Software
Your system was preloaded with the operating system that you specified when
ordering your system (i.e., Microsoft Windows NT or Compaq Tru64 UNIX).
See Chapter 2, Setting Up an Operating System, for instructions on reinstalling
an operating system.
Turning Off Your System
Before turning off your system, save and close all open files according to the
steps outlined for your specific operating system. If you turn the system off
without saving and closing files, you might lose some or all of your work.
CAUTION: Do not turn off power to your system or peripherals until the shutdown
sequence has completed.
WARNING: Always disconnect the power cord from the wall before servicing your
system.
Microsoft Windows NT
Perform the following steps, in order, to turn off your system:
1. Close any application data files you have open as well as any
applications you have running. Most application programs prompt you
to save the information before closing.
2. To shut down your operating system:
q Click on Start on the Windows NT toolbar.
q Select Shut Down.

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q The Shut Down Windows menu displays. You are asked to confirm
the shutdown.
q Select Shut Down and click the Yes button.
3. Wait for the operating system to complete the shutdown process. Your
system displays a message indicating it is safe to turn off or restart the
system.
4. To turn off power, press the system unit power button.
5. Disconnect the power cord from the wall before servicing your system.
Compaq Tru64 UNIX
Perform the following steps, in order, to turn off your system:
1. Close any open application data files as well as any running
applications. Most application programs prompt you to save the
information before closing.
2. To shut down your operating system:
NOTE: You mustbe a super user to shutdownthe system
q Open a terminal window.
q Type shutdown -h now.
q The system returns to the SRM console.
3. Your system displays >>> indicating it is safe to turn off or restart the
system.
4. To turn off power, press the system unit power button.
5. Disconnect the power cord from the wall before servicing your system.
System Security
Chassis Lockdown Hasp
The system is equipped with a lockdown hasp welded onto the back of the
chassis. To use this security feature, use a lock of your choice to attach the
system to a secured surface such as a table, cabinet, and so forth.

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Kensington Lock
If you ordered an optional Kensington lock (order number PCP3H-AG), refer
to the figure, secure the lock onto your system as shown, and then follow these
steps:
1. Insert the lock into the opening at the back of the system.
2. Turn the lock clockwise to secure it.
3. Connect the power cord and plug it into the wall outlet.
4. Turn on the system.
ML014614
Passwords
For additional security, most screen saver and pause screen displays have
password protection enabled. See Chapter 3, Troubleshooting