Computime TIMEVISION PLUS FACESCAN User manual

TIMEVISION PLUS FACESCAN MANUAL
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Table of Contents
Welcome ........................................................................................................................... 3
Important Safety Information .............................................................................................. 4
Contents & Requirements.................................................................................................... 5
Package Contents............................................................................................................ 5
Recommended Requirements ........................................................................................... 5
Additional Requirements .................................................................................................. 5
Step 1: Hardware Installation .............................................................................................. 6
Locating the Clocking Terminal ......................................................................................... 6
Installing the Clocking Terminal ........................................................................................ 7
Network Installation............................................................................................................ 8
Set the IP Address of the Terminal.................................................................................... 8
Set the Subnet Mask of the Terminal................................................................................. 8
Set the Default Gateway of the Terminal ........................................................................... 8
Operating the Clocking Terminal .......................................................................................... 9
Touch Screen Operation................................................................................................... 9
Recommended Distance, Facial Expression & Posture ......................................................... 9
Step 2: Enrolment ............................................................................................................ 10
Verification Methods ...................................................................................................... 10
Enrolment Procedure ..................................................................................................... 10
Enrolling An Administrator.............................................................................................. 11
Enrolling A Normal User ................................................................................................. 11
User Management ......................................................................................................... 12
Step 3: Software Installation ............................................................................................. 13
Installation Notes .......................................................................................................... 13
Windows 7 64-bit....................................................................................................... 13
Windows 8 & Windows 10........................................................................................... 13
Installing the Software................................................................................................... 14
Registration .................................................................................................................. 14
Step 4: User Setup ........................................................................................................... 16
Step 5: System Setup ....................................................................................................... 17
For Network Installations ............................................................................................... 17
For USB Downloads ....................................................................................................... 17
Step 6: Schedule Setup..................................................................................................... 18
Step 7: Group Setup ......................................................................................................... 19
Step 8: Employee Setup.................................................................................................... 20

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Booking Absences............................................................................................................. 21
Overview...................................................................................................................... 21
Booking a Single Day..................................................................................................... 22
Selecting Multiple Days .................................................................................................. 22
Networking TimeVision Plus............................................................................................... 23
Setting Up the Database ................................................................................................ 23
Connecting TimeVision Plus to the Networked Database.................................................... 23
USB Download Procedure.................................................................................................. 24
Downloading Clocking Data from the Clocking Terminal .................................................... 24
Uploading Clocking Data to the Software ......................................................................... 24
Frequently Asked Questions............................................................................................... 25
Q: The device’s touch screen isn’t very sensitive. What can I do?....................................... 25
Q: How do I set the time/date on the clocking terminal? ................................................... 25
Q: How do I change the IP address of the clocking terminal? ............................................ 25
Q: How do I change the volume of the clocking terminal? ................................................. 25
Q: How do I remove a user from the clocking terminal? .................................................... 26
Q: How do I send employee details to the clocking terminal?............................................. 26
Q: How do I get the face templates from the clocking terminal? ........................................ 26
Q: How do I retrieve clocking data from the clocking terminal?.......................................... 26
Q: How do I view data that has been downloaded from the clocking terminal?.................... 26
Q: How do I create a new department?........................................................................... 27
Q: How do I create a new job post?................................................................................ 27
Q: Why am I getting ‘NSS’ for an employee?.................................................................... 27
Q: How do I change an absence anomaly to holiday or sickness?....................................... 27
Q: Why are absences being generated for days employees are not supposed to work? ........ 28
Q: I have altered the rules of a schedule. Can I re-calculate an employee’s hours based on the
new rules?.................................................................................................................... 28
Q: Why are employees being reported as present on the Onsite Report, when in fact I know
they are not? ................................................................................................................ 28

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Welcome
Dear Customer,
Thank you for purchasing TimeVision Plus. Before use, please read the instructions provided to
ensure the correct usage of this product.
This manual will guide you through the basic steps needed to install the TimeVision Plus
hardware and software. Please contact our technical team if you require further assistance:
Telephone: [phone] (option 1 then option 2)
Fax: [phone]
Email: [e-mail]
Website: http://resources.computimeuk.com

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Important Safety Information
The clocking terminal has been designed to meet international safety standards, but like any
electrical equipment, care must be taken if safety is to be assured. Retain this installation guide
for future use.
DO ensure that all electrical connection, including power connections and interconnections
between pieces of equipment, are properly made in accordance with the manufacturer’s
instructions.
DO consult your supplier if you are in any doubt about installation, operation or safety of the
equipment.
DO NOT continue to operate the equipment if you are in any doubt about it working normally.
DO NOT remove any cover fastening unless you are qualified to do so. Even then, isolate from
the power connection before you start.
DO NOT allow the equipment to be exposed to rain or moisture other than permitted by the
equipment’s specification.
DO NOT switch off the PC without exiting the TimeVision Plus software correctly.

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Contents & Requirements
Package Contents
1 x FaceScan Terminal
1 x Mounting Paper Template (PDF)
1 x Instruction Manual (PDF)
1 x Quick Start Guide (PDF)
1 x 1 meter RJ-45 Network Cable
1 x AC Adapter
1 x Bag of Fixing Screws
Recommended Requirements
Pentium 4 processor
Microsoft Windows 2000, 512 MB of RAM
Microsoft Windows XP, 1 GB of RAM
Microsoft Windows Vista, 2 GB of RAM
Microsoft Windows 7 / 8 / 10, 2 GB of RAM
Colour monitor, 1024 x 768 or greater resolution
Network speed 10/100 Mbps
To view TimeVision Plus correctly you will need to make sure that the minimum screen resolution
is set to 1024 by 768 pixels. To set the resolution up you need to do the following:
Open the Windows Control Panel.
Click on ‘Display’.
Click on ‘Screen Resolution’.
You will also need to ensure that the text size is set to ‘Smaller (100%)’. To ensure the text
size is set correctly, you need to do the following:
Open the Windows Control Panel.
Click on ‘Display’.
Additional Requirements
A 3-pin 220-240v AC mains socket.
If you are planning to download via USB, you will need a USB stick (formatted to FAT32)
and an available USB port on the computer.
For a network installation, you need a network point and a unique static IP address on
your network for the clocking terminal to use.
 Please speak to your IT if you require assistance in obtaining a vacant IP address.

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Step 1: Hardware Installation
Locating the Clocking Terminal
Site the terminal indoors and away from extremes of heat, dust, vibration and fumes. It should
be protected from excessive condensation.
If the terminal is being installed outdoors, ensure that it is not in direct sunlight.
If the terminal is being installed indoors, ensure it is at least 10 feet (3m) away from
windows, and at least 6.5 feet (2m) away from light fixtures.
Choose a location that allows room for normal use and access for maintenance.
A 3-pin mains socket is required for the terminal’s AC adapter. For network installations, a
network point is also required.
Recommended Locations:
NOT Recommended Locations:

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Installing the Clocking Terminal
Step 1
Affix the paper template to the wall and drill three holes
within the three marked circles on the paper template.
We recommend affixing the template about 3.6 feet (1.1m)
above the ground, assuming the average height of your
users is 5-6 feet tall (1.55m-1.85m). If the average body
height of your users is over 5.4 feet (1.65m), consider
installing the terminal 4 feet (1.65m) above the ground.
Step 2
Align the wall mounted base to the holes on the wall, and use three screws to fix it on to
the wall (figure 1).
Align the iron board to the holes on the wall mounted base, and use four screws to fix it
on to the wall mounted base (figure 2).
Connect the device with the iron board (from the top down) to ensure it is tightly jointed
with the board (figure 3).
Finally, use one screw to fix the device and the iron board (figure 4).

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Network Installation
If you are planning to download via USB, please skip this section.
If you are planning to download over the network, you will need to configure your clocking
terminal on your network. Before continuing, you will need the following:
A unique static IP address on your network for the terminal to use
Your network’s subnet mask
The default gateway on your network
If you are unsure of this information, please contact your IT.
Set the IP Address of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘IP Address’.
Type the IP address.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.
Set the Subnet Mask of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘Subnet Mask’.
Type the subnet mask.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.
Set the Default Gateway of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘Gateway’.
Type the default gateway.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.

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Operating the Clocking Terminal
Touch Screen Operation
When using the touch screen on the clocking terminal, please try to use your fingertip as shown
below:
Please note that dust or dirt on the touch screen may affect its sensitivity.
Please try to keep the device screen clean.
Recommended Distance, Facial Expression & Posture
For users 5-6 feet tall (1.55m-1.85m), we recommend users
stand 2 feet (0.5m) from the wall when using the device.
Use the image on the screen to adjust your position accordingly.
If the image is comparatively bright, move away from the device;
if the image is comparatively dark, move closer to the device.
During both enrolment and verification, please try to retain a
neutral facial expression and stand in an upright position. Please
see the reference images below for examples of good and bad
practice.

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Step 2: Enrolment
Enrolment is the process of creating an ID number and creating a template. This template is
then associated with a user ID number and stored. The user ID number is used to call up the
card number each time that verification is requested.
Verification Methods
There are three primary methods of enrolment/verification:
1. Facial Recognition
2. Card/Fob
3. Password
Which of these you choose is dependent entirely on your preference. Passwords are more
commonly used as an alternative, e.g. if an employee has lost their card.
Enrolment Procedure
During enrolment, try to position your face as close to the centre of the screen as possible.
According to the device’s vocal prompts, do some small-scope head actions to ensure that the
different parts of the face are captured by the system to improve the accuracy of user
verification. The enrolment poses are as follows:

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Enrolling An Administrator
When the terminal is first supplied, by default all users will have access to the full menu
structure of the terminal until an administrator has been enrolled.
Press ‘Menu’.
Press ‘Add User’.
The terminal will automatically assign consecutive user ID numbers starting with 1. You
can keep this user ID or assign your own by pressing ‘User ID’ and typing your own,
then pressing ‘OK’ to save changes.
(Optional) Press ‘Name’. This will present a keyboard which will allow you to type the
user’s name. Press ‘X’ to save changes.
(Optional) Press ‘Password’. This will present a numeric keypad which will allow you to
select a password. Enter a password, then press ‘OK’. The device will prompt you to
retype your password, do so then press ‘OK’ to save changes.
Press ‘Face’. Follow the device’s vocal prompts to enrol your face template, ensuring
that you keep your eyes within the green box.
(Optional) Press ‘Card’. Present the card to the clocking terminal when prompted.
Make sure the ‘Role’ says Administrator. If this is incorrect, press the box to change it.
(Optional) Press ‘Photo’. This will allow you to take a picture of the employee you are
enrolling.
When you have finished, press ‘Save’ to save changes.
Enrolling A Normal User
Press ‘Menu’.
Press ‘Add User’.
The terminal will automatically assign consecutive user ID numbers starting with 1. You
can keep this user ID or assign your own by pressing ‘User ID’ and typing your own,
then pressing ‘OK’ to save changes.
(Optional) Press ‘Name’. This will present a keyboard which will allow you to type the
user’s name. Press ‘X’ to save changes.
(Optional) Press ‘Password’. This will present a numeric keypad which will allow you to
select a password. Enter a password, then press ‘OK’. The device will prompt you to
retype your password, do so then press ‘OK’ to save changes.
Press ‘Face’. Follow the device’s vocal prompts to enrol your face template, ensuring
that you keep your eyes within the green box.
(Optional) Press ‘Card’. Present the card to the clocking terminal when prompted.
Make sure the ‘Role’ says User. If this is incorrect, press the box to change it.
(Optional) Press ‘Photo’. This will allow you to take a picture of the employee you are
enrolling.
When you have finished, press ‘Save’ to save changes.

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User Management
After enrolling a user on the clocking terminal, if you decide you want to modify their
information, all you need to do is press ‘Menu’ then ‘User Mgt’.
Press the user ID or name of the user you wish to modify and you will be brought to their ‘User
Info’ screen, which will permit you to do the following:
Modify user ID
Add/Modify name
Add/Modify password
Enrol a new card or face template
Modify role
Add/Modify a photo
Delete the user
When you have finished making changes to the employee, press ‘Save’.

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Step 3: Software Installation
Installation Notes
Please note that the software will need to be installed with administrator rights. You may need to
log into the computer with an administrator’s account in order to proceed. Please contact your IT
department if you require assistance with this.
In addition, if you are installing the software on a machine running Windows 7 or newer, please
be aware of the following changes that need to be made to your registry so our software can see
your ProductId:
Windows 7 64-bit
Press the Windows key + ‘R’.
In the ‘Run’ box, type regedit and click ‘OK’.
Navigate to the following key in the registry:
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT >
CurrentVersion
Look for ProductId on the right hand side and double-click it, then copy the contents of
the string value.
Navigate to the following key in the registry:
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Microsoft >
Windows NT > CurrentVersion
Right-click in this pane and select ‘New’ then ‘String Value’.
Rename the new string value to ‘ProductId’.
In the ‘Value Data’ field, right-click and select ‘Paste’. This should put a copy of the
Windows Product Key into this field.
Click ‘OK’ and exit the registry editor.
Windows 8 & Windows 10
Press the Windows key + ‘R’.
In the ‘Run’ box, type regedit and click ‘OK’.
Navigate to the following key in the registry:
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT >
CurrentVersion
Look for ProductId on the right hand side and double-click it, then copy the contents of
the string value.

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Navigate to the following key in the registry:
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Microsoft >
Windows NT > CurrentVersion
Right-click in this pane and select ‘New’ then ‘String Value’.
Rename the new string value to ‘ProductId’.
In the ‘Value Data’ field, right-click and select ‘Paste’. This should put a copy of the
Windows Product Key into this field. Delete the last 5 characters and replace them with
‘00000’.
Click ‘OK’ and exit the registry editor.
Once installed, you must register the software. This can be done online if you have an internet
connection or via fax. For automatic software registration, Port 20000 will need to be open on
your network along both TCP and UDP ports.
Installing the Software
Download the installation set using the details provided to you.
If you have lost them, please email [e-mail]
Extract the contents of the zipped folder by right-clicking and selecting ‘Extract All…’
Right-click the application named ‘setup’ and select ‘Run as Administrator’.
Follow the on-screen instructions to install TimeVision Plus.
Registration
Double-click on the TimeVision Plus icon to display the registration form.

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Enter your serial number as prompted, then click ‘Next’.
You will then be prompted to enter your company details.
When you are confident this information is correct, click ‘Finish’. This will take you to the main
screen of TimeVision Plus.

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Step 4: User Setup
A user is the system administrator with the ability to view and edit data. This facility is password
protected. A minimum of one user is required. TimeVision Plus will automatically create one user
for you named ‘MANAGER’ –there is no password for this user.
To set up a new user on the system:
From the main screen, click on ‘Setup’.
Click on ‘User Setup’.
From the User Setup screen, click on ‘New’.
Enter the user’s name.
Enter a password.
Change the Access Level to ‘Edit’.
Click on ‘Save’.
You are now registered as a user. Each time you log on, you will be prompted to select your
username and to enter your password.

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Step 5: System Setup
You now need to configure the connection to the clocking terminal. These settings depend on
how the clocking terminal was installed.
From the Setup menu, click on ‘Settings’.
Click on ‘New’.
For Network Installations
Select ‘TCP/IP’ connection.
Enter the IP address of the clocking terminal. You should already have allocated a
suitable IP address to the device when installing the clocking terminal. The IP address
you chose should be entered here.
Select ‘ZK’ from the Terminal Type dropdown menu.
Ensure ‘Face Scan’ is ticked.
Click on ‘Save’.
For USB Downloads
Select ‘USB’ connection.
Select ‘ZK’ from the Terminal Type dropdown menu.
Ensure ‘Face Scan’ is ticked.
Click on ‘Save’.
The terminal communication settings are now configured.

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Step 6: Schedule Setup
A schedule defines the times and pay rates an employee is expected to work each day.
Up to 12 schedules and 6 pay rates can be defined.
From the main screen, click on ‘Schedules’.
From the Schedules screen, click on ‘New’.
Configure your schedule in accordance with the hours you expect your staff to work.
‘Latest Start’ is used for automatic shift selection. It tells the system that if they clock
in after the specified time, they should be moved to the next available shift. If your staff
have a fixed working pattern (e.g. 9am –5pm), keep the ‘Latest Start’ as 23:59.
If your staff work nights, remember that in time and attendance, we work on a 48 hour
clock. As an example, if your night staff work until 06:00, in TimeVision you would put
the ‘Finish Time’ as being 30:00 (24:00 is midnight, plus 6 hours is 30:00).
When you have finished configuring the schedule, click ‘OK’ to save changes.

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Step 7: Group Setup
A group defines the schedule(s) associated with an employee or group of employees. One or
more schedules can be attributed to a group.
Up to 12 groups can be defined.
From the main screen, click on ‘Groups’.
From the Groups screen, click on ‘New’.
Enter the name of the group, e.g. Office.
Select the appropriate schedule(s).
Click ‘OK’ to save this information.