Computime TIMEVISION PLUS FACESCAN User manual

TIMEVISION PLUS FACESCAN MANUAL
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Table of Contents
Welcome ........................................................................................................................... 3
Important Safety Information .............................................................................................. 4
Contents & Requirements.................................................................................................... 5
Package Contents............................................................................................................ 5
Recommended Requirements ........................................................................................... 5
Additional Requirements .................................................................................................. 5
Step 1: Hardware Installation .............................................................................................. 6
Locating the Clocking Terminal ......................................................................................... 6
Installing the Clocking Terminal ........................................................................................ 7
Network Installation............................................................................................................ 8
Set the IP Address of the Terminal.................................................................................... 8
Set the Subnet Mask of the Terminal................................................................................. 8
Set the Default Gateway of the Terminal ........................................................................... 8
Operating the Clocking Terminal .......................................................................................... 9
Touch Screen Operation................................................................................................... 9
Recommended Distance, Facial Expression & Posture ......................................................... 9
Step 2: Enrolment ............................................................................................................ 10
Verification Methods ...................................................................................................... 10
Enrolment Procedure ..................................................................................................... 10
Enrolling An Administrator.............................................................................................. 11
Enrolling A Normal User ................................................................................................. 11
User Management ......................................................................................................... 12
Step 3: Software Installation ............................................................................................. 13
Installation Notes .......................................................................................................... 13
Windows 7 64-bit....................................................................................................... 13
Windows 8 & Windows 10........................................................................................... 13
Installing the Software................................................................................................... 14
Registration .................................................................................................................. 14
Step 4: User Setup ........................................................................................................... 16
Step 5: System Setup ....................................................................................................... 17
For Network Installations ............................................................................................... 17
For USB Downloads ....................................................................................................... 17
Step 6: Schedule Setup..................................................................................................... 18
Step 7: Group Setup ......................................................................................................... 19
Step 8: Employee Setup.................................................................................................... 20

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Booking Absences............................................................................................................. 21
Overview...................................................................................................................... 21
Booking a Single Day..................................................................................................... 22
Selecting Multiple Days .................................................................................................. 22
Networking TimeVision Plus............................................................................................... 23
Setting Up the Database ................................................................................................ 23
Connecting TimeVision Plus to the Networked Database.................................................... 23
USB Download Procedure.................................................................................................. 24
Downloading Clocking Data from the Clocking Terminal .................................................... 24
Uploading Clocking Data to the Software ......................................................................... 24
Frequently Asked Questions............................................................................................... 25
Q: The device’s touch screen isn’t very sensitive. What can I do?....................................... 25
Q: How do I set the time/date on the clocking terminal? ................................................... 25
Q: How do I change the IP address of the clocking terminal? ............................................ 25
Q: How do I change the volume of the clocking terminal? ................................................. 25
Q: How do I remove a user from the clocking terminal? .................................................... 26
Q: How do I send employee details to the clocking terminal?............................................. 26
Q: How do I get the face templates from the clocking terminal? ........................................ 26
Q: How do I retrieve clocking data from the clocking terminal?.......................................... 26
Q: How do I view data that has been downloaded from the clocking terminal?.................... 26
Q: How do I create a new department?........................................................................... 27
Q: How do I create a new job post?................................................................................ 27
Q: Why am I getting ‘NSS’ for an employee?.................................................................... 27
Q: How do I change an absence anomaly to holiday or sickness?....................................... 27
Q: Why are absences being generated for days employees are not supposed to work? ........ 28
Q: I have altered the rules of a schedule. Can I re-calculate an employee’s hours based on the
new rules?.................................................................................................................... 28
Q: Why are employees being reported as present on the Onsite Report, when in fact I know
they are not? ................................................................................................................ 28

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Welcome
Dear Customer,
Thank you for purchasing TimeVision Plus. Before use, please read the instructions provided to
ensure the correct usage of this product.
This manual will guide you through the basic steps needed to install the TimeVision Plus
hardware and software. Please contact our technical team if you require further assistance:
Telephone: [phone] (option 1 then option 2)
Fax: [phone]
Email: [e-mail]
Website: http://resources.computimeuk.com

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Important Safety Information
The clocking terminal has been designed to meet international safety standards, but like any
electrical equipment, care must be taken if safety is to be assured. Retain this installation guide
for future use.
DO ensure that all electrical connection, including power connections and interconnections
between pieces of equipment, are properly made in accordance with the manufacturer’s
instructions.
DO consult your supplier if you are in any doubt about installation, operation or safety of the
equipment.
DO NOT continue to operate the equipment if you are in any doubt about it working normally.
DO NOT remove any cover fastening unless you are qualified to do so. Even then, isolate from
the power connection before you start.
DO NOT allow the equipment to be exposed to rain or moisture other than permitted by the
equipment’s specification.
DO NOT switch off the PC without exiting the TimeVision Plus software correctly.

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Contents & Requirements
Package Contents
1 x FaceScan Terminal
1 x Mounting Paper Template (PDF)
1 x Instruction Manual (PDF)
1 x Quick Start Guide (PDF)
1 x 1 meter RJ-45 Network Cable
1 x AC Adapter
1 x Bag of Fixing Screws
Recommended Requirements
Pentium 4 processor
Microsoft Windows 2000, 512 MB of RAM
Microsoft Windows XP, 1 GB of RAM
Microsoft Windows Vista, 2 GB of RAM
Microsoft Windows 7 / 8 / 10, 2 GB of RAM
Colour monitor, 1024 x 768 or greater resolution
Network speed 10/100 Mbps
To view TimeVision Plus correctly you will need to make sure that the minimum screen resolution
is set to 1024 by 768 pixels. To set the resolution up you need to do the following:
Open the Windows Control Panel.
Click on ‘Display’.
Click on ‘Screen Resolution’.
You will also need to ensure that the text size is set to ‘Smaller (100%)’. To ensure the text
size is set correctly, you need to do the following:
Open the Windows Control Panel.
Click on ‘Display’.
Additional Requirements
A 3-pin 220-240v AC mains socket.
If you are planning to download via USB, you will need a USB stick (formatted to FAT32)
and an available USB port on the computer.
For a network installation, you need a network point and a unique static IP address on
your network for the clocking terminal to use.
 Please speak to your IT if you require assistance in obtaining a vacant IP address.

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Step 1: Hardware Installation
Locating the Clocking Terminal
Site the terminal indoors and away from extremes of heat, dust, vibration and fumes. It should
be protected from excessive condensation.
If the terminal is being installed outdoors, ensure that it is not in direct sunlight.
If the terminal is being installed indoors, ensure it is at least 10 feet (3m) away from
windows, and at least 6.5 feet (2m) away from light fixtures.
Choose a location that allows room for normal use and access for maintenance.
A 3-pin mains socket is required for the terminal’s AC adapter. For network installations, a
network point is also required.
Recommended Locations:
NOT Recommended Locations:

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Installing the Clocking Terminal
Step 1
Affix the paper template to the wall and drill three holes
within the three marked circles on the paper template.
We recommend affixing the template about 3.6 feet (1.1m)
above the ground, assuming the average height of your
users is 5-6 feet tall (1.55m-1.85m). If the average body
height of your users is over 5.4 feet (1.65m), consider
installing the terminal 4 feet (1.65m) above the ground.
Step 2
Align the wall mounted base to the holes on the wall, and use three screws to fix it on to
the wall (figure 1).
Align the iron board to the holes on the wall mounted base, and use four screws to fix it
on to the wall mounted base (figure 2).
Connect the device with the iron board (from the top down) to ensure it is tightly jointed
with the board (figure 3).
Finally, use one screw to fix the device and the iron board (figure 4).

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Network Installation
If you are planning to download via USB, please skip this section.
If you are planning to download over the network, you will need to configure your clocking
terminal on your network. Before continuing, you will need the following:
A unique static IP address on your network for the terminal to use
Your network’s subnet mask
The default gateway on your network
If you are unsure of this information, please contact your IT.
Set the IP Address of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘IP Address’.
Type the IP address.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.
Set the Subnet Mask of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘Subnet Mask’.
Type the subnet mask.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.
Set the Default Gateway of the Terminal
Press ‘Menu’.
Press ‘Comm’.
Press ‘Gateway’.
Type the default gateway.
You can use the ‘←’ arrow to delete a single number, or ‘C’ to clear everything.
When you are done, press ‘OK’. To cancel changes, press the red ‘X’.
To save, press ‘Save’. To exit without saving changes, press ‘Exit’.

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Operating the Clocking Terminal
Touch Screen Operation
When using the touch screen on the clocking terminal, please try to use your fingertip as shown
below:
Please note that dust or dirt on the touch screen may affect its sensitivity.
Please try to keep the device screen clean.
Recommended Distance, Facial Expression & Posture
For users 5-6 feet tall (1.55m-1.85m), we recommend users
stand 2 feet (0.5m) from the wall when using the device.
Use the image on the screen to adjust your position accordingly.
If the image is comparatively bright, move away from the device;
if the image is comparatively dark, move closer to the device.
During both enrolment and verification, please try to retain a
neutral facial expression and stand in an upright position. Please
see the reference images below for examples of good and bad
practice.