comwave 502 User manual

Comwave Home Phone Adapter
Quick Start Guide
Important: This guide describes the supported conguration for Comwave Home Phone Service. When
calling Comwave’s Technical Support Team, your network must be congured as described.
Home Phone Adapter
Package Contents
1
PHONE 1
Used to connect to your telephone
handset, using your existing
telephone cord. A telephone
number will be assigned to this
port.
iPhone Connections
123 4
LAN
Used to connect to your computer
using an Ethernet Cable (if you are not
using a wireless router).
WAN
Used to connect to your High Speed
Internet modem using the Ethernet
Cable provided in your package.
DC 12V
Used to connect to a power source
(like a wall outlet or power bar),
using the Power Adapter provided
in your package.
1
1Grandstream HT502
Home Phone Adapter
2Ethernet Cable
3Power Adapter
1 2
3
Output: 12V
Note: This power adapter is universal and can
function in most countries.
1

Start Here
Cable High Speed Internet
Go to page 3
If you have:
DSL High Speed Internet
with USERNAME and PASSWORD
DSL High Speed Internet
without USERNAME and PASSWORD
Go to page 3Go to page 5
2

high speed
internet modem
PC
power outlet
existing
cable or phone
line
telephone
4
step
8
step
router
(optional)
6
step
3
step
2
step
5
step
WAIT!!
WAIT!!
5 min.
2 min.
Installation with a Cable Modem or DSL modem (without USERNAME and PASSWORD)
1
step
To begin installation, turn o your computer and disconnect the power adapter to
your High Speed Internet modem.
3

Connect an Ethernet cable from the High Speed Internet modem to the WAN
port of the Home Phone Adapter.
Connect a second Ethernet cable from the LAN port of the Home Phone Adapter
to your computer.
Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
Connect the High Speed Internet modem to a power outlet.
Note: Please wait 2 minutes before continuing to the next step.
Connect the Home Phone Adapter to the power outlet and wait 5 minutes.
Note: Do not disconnect as you could cause damage to the Adapter.
Your phone should now work.
Start your computer.
2
step
3
step
4
step
6
step
7
step
8
step
5
step
Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).
You will NOT be charged long distance for local calls.
Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).
4

1
step
To begin installation, turn o your computer and disconnect the power adapter to
your High Speed Internet modem.
high speed
internet modem
PC
power outlet
existing
phone
line
telephone
4
step
7
step
router
(optional)
6
step
3
step
2
step
5
step
WAIT!! 2 min.
Installation with a DSL modem (with USERNAME and PASSWORD)
5

Connect an Ethernet cable from the High Speed Internet modem to the WAN port
of the Home Phone Adapter.
Connect a second Ethernet cable from the LAN port of the Home Phone Adapter
to your computer.
Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
Connect the High Speed Internet modem to a power outlet.
Note: Please wait 2 minutes before continuing to the next step.
Connect the Home Phone Adapter to the power outlet.
Start your computer. Open a browser window, type “http://10.168.122.1”
into the address eld and press the “Enter” key.
2
step
3
step
4
step
5
step
6
step
7
step
Continue to Step 8 6

Installation with a DSL modem (with USERNAME and PASSWORD)
Click on the “Basic Settings”tab . Then select “use PPPoE” and ll in the User Name
(PPPoE account ID) and Password (provided to you by your Internet Service Provider).
Scroll to the bottom of the screen and press the “Update”button .
Enter the default password: 123
8
step
9
step abc
d
a
c
d
b
e

e
You will NOT be charged long distance for local calls.
Remember to dial “1”before ALL calls, including local calls (example: 1-416-555-1234).
4
Press the “Reboot” button.
10
step
Wait 5 minutes and do not disconnect as you could damage your Home Phone Adapter.
11
step
Your phone should now work.
12
step
8

Features
VoiceMail
Comwave’s VoiceMail stores 20 messages and
allows you the exibility of listening to your
messages via phone or email.
How to access Comwave’s VoiceMail
From Home:
• From your Comwave Home
Phone, press 711 to enter your mailbox.
Away from Home:
• Dial your Comwave Home Phone number
and press * during the greeting to enter
your mailbox.
From your email:
• The voice messages can be automatically
forwarded to your email account.
• Set up this feature by logging in to your
account at www.comwave.net/myaccount.
From your Comwave
Home Phone press
711 to enter your mailbox.
Enter your password
1Play Messages 2Mailbox Options
1Replay
2Save
3Delete
4Skip
5Info
7Rewind
8Pause
9Fast Forward
0Options
1Change Greeting 2Change Password
1 Review
2Record
3Use default greeting
Dial your Comwave Home Phone
number and press * during the
greeting to enter your mailbox.
From Home Away from Home
9

Comwave 9-1-1
Take a moment to review the 9-1-1 terms at www.comwave.net/911.
Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount to
verify or update your 9-1-1 address.
IMPORTANT: Every time you change your billing address or travel with your Comwave Home Phone Adapter
you will need to update your 9-1-1 address.
Comwave’s Call Waiting service allows you
to answer a second incoming call without
disconnecting your original call.
How it works: To answer the second call and
toggle between two callers, simply press
the “Flash” or “Switch Hook” button on your
telephone set.
Tip: If you subscribe to Call Waiting service and
wish to engage in a phone call without being
interrupted by Call Waiting, you can disable it
for that call by keying 70# , followed by the
number you wish to call.
Comwave’s Caller ID service allows you to see
the identity of the person calling you and they
can see your identity when you call them.
How it works: Your telephone number
and name were set when you signed up to
Comwave and will appear as rst-initial last-
name (example: J. Smith).
Tip: If you wish, you can “hide” your ID (name
and phone number) on a call-by-call basis by
keying 67# before the number being dialed.
Call Waiting
There are many more features available.
For a complete description and setup instructions, visit www.comwave.net/features
Caller ID
10

Have more questions?
Call 1-877-474-6638