
roubleshooting Step By Step Procedure
The following is a step by step procedure to help in troubleshooting any problems with this
boiler. These steps should be performed only by qualied personnel with experience in
hydronic heating systems, and electrical heating equipment. You are working with high
oltages and should be extremely careful.
Before energizing boiler, ensure system is full of water.
(1) Make sure that there is power to the boiler. There must be power to the boiler to
complete these troubleshooting steps.
a) On 240 olt single phase models there should be power at the main terminal block.
You should read 120 olts between L1 and N, 120 olts between L2 and N, and 240
olts between L1 and L2.
b) On three phase models there should be power at the main terminal block. You
should take three readings on the main terminal block, you should read the
appropriate oltage for your model between L1 and L2, between L2 and L3, and
between L1 and L3. You should also read 120 olts on the terminal block on the
lower right side on the terminals labeled SL and SN.
c) Disconnect the thermostat wires from terminals T1 and T2. Measure the oltage at
the top of the boiler at each heating element. If you read oltage at any of the
elements, then the element relay for that element is stuck on and needs to be
replaced.
(2) Check the fuse on models equipped with a fuse.
a) Remo e the fuse located inside the boiler. Check it for continuity. Replace with a
new fuse of the correct type if necessary.
b) Otherwise replace the existing fuse.
(3) Check that there is 24 olt AC power on the secondary side of the transformer. This is
where the two red wires are connected to the transformer. There must be 24 olt AC
power on the secondary side of the transformer for the boiler to operate. If there is no
power the transformer needs to be replaced. When there is 24 olt power to the board
the “Power On” light on the board should be on.
(4) With the thermostat wires still disconnected from step (1)c), connect a jumper wire from
terminal T1 to terminal T2. The “Thermostat On” light should now be on.
a) This should energize the relay to the right of the control board, you should hear a
click. If not check that there is 24 olt AC power on the two relay terminals with
purple wires.
b) If there is no power at the relay, the control board needs to be replaced.
c) If there is power, but the relay is not turning on, replace the relay.
(5) When the relay is energized, it will supply 120 olt power for running the pump, and
acti ate the control board.
a) There should now be 120 olt AC power to the terminals labeled PL and PN.
b) If there is no power, replace the relay.
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