Concox GK309 User manual

Student Card Phone
User Manual
(Version 1.0)

1Appearance and accessories
1.1 Appearance
1.2 Accessories

1.3 Quick start
1.4 LED indicator
Statue
Green –GSM
Blue –GPS
Red –Power
Purple –Missed SMS/Calls
Dark
No internet/ No SIM card
Flashing
(every 1
second)
GSM is on
Searching for
GPS signal
Low battery
Missed SMS/calls
Bright
GPRS is
connected
GPS is located
Charging
Indicated order:
(1) No internet/ No SIM card
(2) Missed SMS/calls
(3) Low battery/ GPS is working
(4) GPRS is connected
(5) GSM is on
2Function of buttons
Button
Function
Family Number1
Long press to call Family Number 1.
During phone calls, short press to add one level of volume.
After ringtone is set, short press once to add one volume during playing.
Family Number2
Long press to call Family Number 2.
During phone calls, short press to add one level of volume.
After ringtone is set, short press once to add one volume during playing.
Family Number3
Long press to call Family Number 3.
SOS Button
When the device is off, long press to turn it on.
In standby mode, long pressing the button will call the pre-set SOS numbers

in turns for three times until the call is picked up.
During phone calls, short press to hang up.
During ringtone setting, when the ringtone is playing, short press to stop.
Power Off
The device can only be turned off when the restricted power off function is
off.
NOTE:
(1) In standby mode, long press any Family Numbers to dial the relative number;
(2) When Family numbers call in, short press any Family Number buttons to answer the phone
call;
(3) During phone calls, long press family numbers can switch between receiver and speaker.
3Before use
3.1 Check the accessories
After open the box, please check whether the accessories are complete. If there is anything
missing, please contact your supplier.
3.2 Operating environment
The device should be operated in the temperature of 0℃-40 ℃and in the humidity of 45℃
-85 ℃. The device should be used away from TV, computer, telephone and other office
equipment; otherwise the communication may be influence.
3.3 Battery
When the red LED light is flashing, it means the battery is low and needed to be charge. The
standby time provided by your supplier is based on an ideal environment, for reference only. The
real standby or working time varies from the operating environment and internet statue.
3.4 Charging
(1) Connect the wall charger with the charging cable;
(2) Open the rubber plug of the dock connector and connect it with the charging cable;
(3) The charging process will take 3 to 4 hours. In the meanwhile, it is normal that the battery and
the device will become hot;
(4) The device can still be working during charging;
NOTE: It is normal that the indicator will light up after few seconds if the device shuts down
because the battery runs out.
Warning: Please charge in a ventilated place with the temperature of 0℃-40 ℃and use

standard charger provided by your supplier. The damage caused by inappropriate charger will be
against our warranty.
3.5 SIM card
(1) Turn off the device before you insert or take our your SIM card;
(2) Open the front cover of the device;
(3) Insert the SIM card in the SIM card slot with the metal part facing down.
NOTE: Please use a SIM card with GSM network, GPRS and caller ID function.
Warning: Please turn off the device before you inset or take out your SIM card. It is forbidden to
do it with external power connected; otherwise your SIM card may be damaged.
4Parameter setting
4.1 Set APN
Please send SMS command to the number of device so as to set up the APN parameter. The
device will reply “OK” automatically after setting successfully. The SMS command is as follows:
APN,APN’s name#
E.g. APN,internet#
NOTE: The APN of some countries have user name and password, you may need to send SMS
command as following:
APN,APN’s name,user name,password#
E.g. APN,internet,CLIENTE,AMENA#
4.2 Add SOS Number
4.2.1 Add SOS number Via SMS command
Send SMS command: SOS,A,number1,number2,number3 #(A means add number).
You could set 3 SOS numbers in maximum. If set successfully, the terminal will reply “ok”.
e.g. SOS,A, 13510****60,135116****6,136126****8# (set all 3 SOS numbers)
SOS,A,13510****60# (set the first SOS number)
SOS,A,,135116****6# (set the second SOS number)
SOS,A,,,136126****8# (set the third SOS number)

4.2.2 Delete SOS Numbers Via SMS command
Send SMS command: SOS,D,1,2,3# (D means delete SOS number)
e.g. SOS,D,1# means delete the first number
SOS,D,3# means delete the third number
If you do not know the sequence number, you can also delete the number by SMS command like
this: SOS,D,number#
e.g. SOS,D,13527852360# means delete this SOS number directly.
It will reply “OK” if the number is deleted successfully.
4.2.3 Add SOS numbers via platform
You can set SOS number via the platform after activating the terminal.
4.3 Set Family Numbers
4.3.1 Add/delete Family Numbers via SMS command
Family numbers can only be added or deleted by the commands sent by SOS numbers.
(1) Add three Family Numbers
Send SMS command: FN,A,Name1,Phone Number1,Name2,Phone Number2,Name3,Phone
Number3# (A means add numbers)
e.g. FN,A,Dad,13510***360,Mom,1351***85136,Grandma,1352****9982#
(2) Add one Family Number
To add the first Family Number, send SMS command: FN,A,Name1,Phone Number1#
e.g. FN,A,Dad,13510***360#
To add the first Family Number, send SMS command: FN,A,,Name2,Phone Number2#
e.g. FN,A,,Mom,1351***85136#
To add the third Family Number, send SMS command: FN,A,,,Name3,Phone Number3#
e.g. FN,A,,,Grandma, 1352****9982#
(3) Delete Family Numbers via SMS
Send SMS command: FN,D,1,2,3#(D means delete the number)
1,2,3 means sequence numbers
OR
Send SMS command: FN,D,Phone Number#
4.3.2 Add/delete Family Numbers via platform
You can set SOS numbers via the platform when the terminal connects to the platform.

4.4 Call Family Numbers
Long press Family Number buttons can call preset numbers. Short press SOS button can hang off
the call.
NOTE: When the people you call pick up the phone, the terminal will vibrate slightly.
4.5 Answer phone calls
When calls come, it will ring or vibrate according to the settings.
The button will light up when relevant Family Numbers call in. If the calls come from the White
List, button 1,2 and 3 will light up.
4.6 White List
To avoid the situation where students might be interfered, 15 White List numbers can be set on
platform.
4.7 Silent mode for classes (off as default)
During silent mode, there will not be alarm. Silent period should be set on platform.
4.8 Low battery alarm
SOS number will receive low battery alarm when the device is running out of battery.
4.9 Call reminder mode
There are three modes of call reminder: ringtone/ vibration/ ringtone and vibration. It can be set
by sending SMS: CALLMODE,0/1/2# (0 means ringtone; 1 means vibration; 2 means ringtone and
vibration).
e.g. CALLMODE,1# means the device will vibrate when calls come in.
NOTE: 10 ringtones can be set on platform.
4.10 Power Off Limited function
Send command: PWRLIMIT,ON# to turn on the function;
PWRLIMIT,OFF# to turn off the function.
NOTE: Only can SOS number turn on/off the function. The function can also be turned on/off on
platform.

5SOS alarm
Long press SOS button for 3 seconds can activate GPS. The device will vibrate twice and dial
pre-set SOS numbers in turns for three times until one of them answers. In the meanwhile, it will
send location to SOS numbers.
NOTE: SOS number should be set.
6GPS working period
If the working period is set, GPS will work during the pre-set period. If the working period is not
set, it will not upload GPS data. It is recommended to set working period on the time after
classes.
NOTE: Working period should be set on platform.
7Check location
7.1 Check by calls
SOS numbers call the device and hang up after 5 seconds will activate GPS. It will upload GPS data
to the platform and send location information to SOS numbers. The longest GPS searching time is
5 minutes.
7.2 Check by SMS
SOS numbers send command: WHERE# to check the coordinates. The device will reply
coordinates information.
e.g. Lat:N22.571285,Lon:E113.877115,Course:42.20,Speed:0.0740,DateTime:10-11-23 22:28:51
If GPS is not located at all, the device will reply after 5mins:“NO DATA!”
SOS numbers send command: URL#
If GPS is located, it will reply google link of the latest longitude and latitude:
e.g. Google link reply
<DateTime:10-11-23 23:42:51> http://maps. oogle.com/maps?q=N22.571490,E113.877103
If GPS has never been located before, it will reply “NO DATA!” after 5mins.

8Voice monitor
When SOS number sends monitor command: MONITOR# to the terminal, the terminal will reply
“OK” and call the SOS number. After the call connected, the terminal will enter monitor condition.
The SOS number can hear the sound around the terminal.
9Geo-fence (Off as default)
Log in the platform to set the geo-fence. When the device is leaving or entering a pre-set area, it
will send alarm to pre-set family number.
10 RFID
RFID is used to record students’attendance by sending messages to the Smart Attendance
System. Then it will convey the messages to the parents via SMS. Once students swipe through
the device of the system, and parents will get the message about student’s attendance. If the
school has installed the 2.4G barrier-free attendance system in the front gate, the parents will get
messages whenever students get in or out of the school.
11 Appendix
11.1 Battery security
Please use the original battery. The warranty will be invalid by using any other
accessory. The manufacturer will not take any responsibility for any damage
caused by not using the original battery.
The new battery can realize the optimal performance after fully- charging for 2
or 3 times.
The battery can be used for hundreds of times, yet it will wear out eventually.
When its talking time and standby time shrinks sharply, you need a new one.
Cut off power supply when not using the charger. Don’t charge the battery for
more than one week, since over charging will reduce its using time.
Do not short-circuit the battery with metal stuff (such as the key in your pocket)
Do not bend or open the battery.

Do not put the battery into water or fire.
The battery should never be charged at temperature below 0 degrees or
above 45 degrees Celsius.
11.2 Trouble shooting
Common
problems
Causes
Solutions
Bad reception
Radio waves cannot communicate
with device when it is used in a bad
signal area, like basement or space
besides tall building.
Move to a place with good signal.
Cannot talk in Call-intensive period.
Avoid call-intensive period
Device fails to
switch on
No power
Change a new battery
Calls fail to get
through
Have not setup the family number
for that key.
Setup specific number for each key.
Device fails
connect to the
network
SIM card installed incorrectly
Check the SIM card
The sheet mental of SIM card is
dusty
Wipe with a clean wiper.
Invalid SIM card
Contact your internet service provider
Out of GSM service area
Move back to the GSM service
covered area.
Weak signal
Try again in a strong signal area
Device fails to be
charged
Voltage is out of charging range of
charger.
Change to the proper voltage
Use non-standard charger
Use charger that come with the
package
Poor contact
Check if the plug is in.
Fail to check
location
information
SIM card does not support GPRS
functions
Please contact SIM card sell service to
activate GPRS functions
Reply “not receiving data, please
try again”all the time
Please contact with your distributors
or selling services
Cannot check with none preset
family numbers
Please set your phone number as
family number