Connected IO Emu EM1000T-NA User manual

EMU Modem User Manual Revision: V.06
ConnectedIO C ONF I D E NT I A L
Emu Modem
User Manual
Rev:%V0.6%
7th%June%2016%
Co n n e c t e d I O Con t act :
TBD

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Revision History:
Date
Rev No.
Description
By
7-6-2016
V0.1
Initial draft
ConnectedIO
7/20/2016
V0.2
Draft update
ConnectedIO
7/26/2016
V0.3
Draft update
ConnectedIO
7/27/2116
V0.4
SIM Size update
ConnectedIO
8/16/2016
V0.5
Temperature Range
ConnectedIO
3/21/2017
V0.6
Antenna and Certification updates
ConnectedIO

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Table of Contents
1. INTRODUCTION 5
2.!Hardware Model! 5!
2.1.!Hardware Features! 5!
2.2.!RF Features! 5!
3.!Activation! 6!
3.1.!Device Driver and Software Documentation! 6!
4.!Modem Usage in Windows! 6!
5.!System Configuration – Windows-! 6!
5.1.!AT Command! 7!
5.2.!APN Change!11!
5.3.!Mode Setting!13!
6.!System Configuration – Linux-!14!
6.1.!Set-up!14!
6.2.!AT Command!15!
6.3.!APN Change!15!
7.!Antenna!15!
7.1.!Antenna – Installation Guidelines!15!
7.2.!Maximum Antenna Gain!16!
7.3.!Recommended Antennas!16!
8.!Environmental!16!
8.1.!Operating Environment!16!
8.2.!Physical Parameters!16!
9.!Approvals and Certifications!16!
9.1.!Manufacturing!16!
9.2.!North American Certifications!17!
9.2.1!EM1000T-NA!17!

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9.3.!European Certifications!17!
9.3.1!EM1000T-EU!17!

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1. Introduction
The ConnectedIO Emu Modem is designed and developed for applications requiring high throughput,
devices requiring worldwide coverage, and for applications primarily in the areas of telematics for M2M
applications. The Emu Modem is a compact module offering full LTE connectivity with 3G fallback
across numerous carrier independent networks depending on the end customers’ requirements. The host
platform is also based on the standard Linux embedded operating system to help maintain continuity
with standard tools used throughout industry and OpenWRT code base.
Finally this document provides instructions and basic operation guidelines for a Systems Administrator
in the use and monitoring for the Emu Modem.
2. Hardware Model
Emu Modem provides the following hardware configurations:
Model Name
LTE Band (MHz)
UMTS/HSPA+ (MH)
EM1000T-NA
!B2: 1900
!B4: 1700 (UL)/2100 (DL)
!B5: 850
!B17: 700
!B2: 1900
!B5: 850
EM1000T-EU
!B3: 1800
!B7: 2600
!B20:800
!B1: 2100
!B5: 850
!B8: 900
2.1. Hardware Features
The Emu Modem supports the following key feature set
•Universal connectivity to host devices via a Micro-USB 2.0 connector
•Power input via a Mini-USB Type B connector
oOptional AC wall adapter
§Input: 100-240VAC, 50/60Hz, 0.2A
§Output: 5VDC, 2.5A
•UICC internal Card Slot (2FF)
•Two standard SMA-F connectors provide accessibility for high performance, external antennas.
•Two external LED indicators one for Power Good, the other for 4G connection status
2.2. RF Features
The Emu Modem supports the following key RF features
•Data Only (no voice support)
•Rx Diversity
•4G LTE with 3G fallback

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•SIM Access Profile for specific carrier support
•Standard and extended AT commend set for specific support
3. Activation
The Emu Modem requires a data plan that has been activated by a specific carrier. The activation will
require the valid ICCID and IMEI numbers listed on the device before the activation can be completed.
3.1. Device Driver and Software Documentation
To locate the current device drivers, software updates, and documentation for a particular device requires
a user to register his device with Connected IO. This can be accomplished at:
https://www.connectedio.com/pages/software
4. Modem Usage in Windows
To use the Emu Modem under a Windows environment the user must download and install both the
Telit drivers and Telit Connection Manger (TCM). See section 3.1 to find out where to get the drivers and
software.
Once the drivers and the connection manager have been installed start the TCM.
The connection manager installer will create an icon on the desktop. If not, type “TCM” in your Windows
search field.
Everything should be auto configured and the only action required is to click the “Play” button located in
the TCM as shown in the picture below.
5. System Configuration – Windows-

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5.1. AT Command
In order to send AT commands download and install the Telit AT Controller software (TATC). See
section 3.1 on where TATC is located.
Follow the steps below to access the AT terminal: NOTE: TCM and TATC use the same DM- Port so
turning off TCM prior to using the TATC will be required.
1. Start Telit AT Controller software. (Usually the connection manager installer will create an
icon on the desktop. If not, type “Telit AT Controller” in your Windows search field to locate)
2. Make sure TCM is not running.
3. Verify which serial port the device should be communicating on in the Windows Device
Manager.
4. Click on the “Play” button it will connect the Telit AT Controller to the serial port so
communication can be established with the modem.

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5. Click on “AT terminal” button.
6. The previous step will open AT terminal as shown below:

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7. You can use the AT command to check the LTE status.
a. The AT command format is “AT+ Command” for example: AT+CSQ. Enter the AT
command and click “Execute”. Figure 1
8. AT command responses will be displayed in the terminal window on the right side of the
Telit AT Controller software. Figure 1.

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Figure 1: AT Command Example

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5.2. APN Change
Typically, your APN is auto-configured or auto-detected. The APN Change command allows you to
change the local telecommunication company. Enter AT command for changing APN in AT terminal as
follows: AT+CGDCONT=1,”IPV4V6”,”<your APN name>” and click the “Execute” button Figure 2.
Figure 2: APN Change

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To verify the APN setting update was successful, enter AT command “AT+CGDCONT?” See Figure 3.
Figure 3: Check APN Function

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5.3. Mode Setting
EMU Modem supports the switching between LTE and 3G modes. Connected IO suggests choosing Auto
mode for most applications. In Auto mode the system will automatically coordinate between the different
modes based on network availability for the particular carrier.
1. Start Telit Connection Manager and click on the “Settings” button.
2. Then click on the “Network settings” button.
3. You’ll find “Wireless Data Service Selection” as a drop down list.

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Figure 4: Mode Change
6. System Configuration – Linux-
6.1. Set-up
Under Linux one of the options is to use the libqmi project (https://cgit.freedesktop.org/libqmi). It’s an
open-source QMI modem protocol helper library. It can be used for starting the data connection on the
network interface of the modem with the following steps below.
•NOTE: Before proceeding, verify that the OPTION and QMI_WWAN drivers
are contained within the Linux Kernel being used.
Through /dev/ttyUSBx send the following AT command:
AT+CGDCONT=1,”IPV4V6”,”<apn name>”
•Note: APN is usually auto-configured, and if that is the case, please skip this
step. However, if the APN does not auto-configure, please refer to section 6.3
From a root shell type:
ifconfig wwan0 up
qmicli -d /dev/cdc-wdm0 --wds-start-network= --client-no-release-cid
dhclient wwan0
•Verify that if the network interface has a valid IP address:

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ifconfig wwan0
qmicli is a command line tool available in the libqmi package.
6.2. AT Command
Send AT commands through /dev/ttyUSBx. Usually it is /dev/ttyUSB3.
Follow the example below to send AT commands:
echo -en “<place AT command here> \r” > /dev/ttyUSB3 ; cat /dev/ttyUSB3
For example to query APN:
echo -en “AT+CGDCONT? \r” > /dev/ttyUSB3 ; cat /dev/ttyUSB3
6.3. APN Change
Typically, the APN is auto-configured or auto-detected. The APN change command allows you to change
the local telecommunication company.Enter AT command for changing APN from your shell as follows:
echo -en ‘AT+CGDCONT=1,”IPV4V6”,”<APN name>”’> /dev/ttyUSBx ; cat /dev/ttyUSBx
Usually it is /dev/ttyUSB3
Note: for more information, please refer to Telit’s documentation at:
http://www.cepag.de/images/sampledata/Download/GPRS-UMTS-Terminal-
Downloadbereich/HT910-G-
Terminal/Telit_Linux_Driver_User_Guide_UC_CE_DE910_HE_LE920%20UE_
HE910-V2_r7.pdf
7. Antenna
7.1. Antenna – Installation Guidelines
When installing the antenna to the ER1000 product line there are a number of items to consider so good
antenna performance can be maintained.
•Install the antenna in a place covered by the LTE signal.
•Antenna must not be installed inside a metal case.
•Antenna shall also be installed according to the Antenna manufacturer instructions.
•Antenna integration should optimize the Radiation Efficiency. Efficiency values >50% are
recommended on all frequency bands for any antennas selected.
•Antenna integration should not dramatically perturb the radiation pattern. It is preferable to get,
after antenna installation, an omnidirectional radiation pattern for the best overall coverage.
•Antenna Gain must not exceed values indicated in the regulatory requirements in order to meet
related EIRP limitations.
oTypical antenna Gain in most M2M applications should not exceed 2dBi.
•At least 20cm of separation distance between the antennas, the collocated router transmitters, and
the human body must be maintained at all times.

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7.2. Maximum Antenna Gain
This equipment complies with the FCC and IC radiation exposure limits set forth for an uncontrolled
environment. The antenna should be install and operated with a minimum distance of 20cm between the
radiator and the human body.
Antenna gain must not exceed the limits in the following table:
Frequency Band
EM1000T-NA
700 MHz
8.0 dBi
850 MHz
6.0 dBi
1700 MHz
5.0 dBi
1900 MHz
2.5 dBi
7.3. Recommended Antennas
To aid in selecting an antenna for this router device the following antennas are recommended as
functional and meeting the requirements for most M2M applications.
•GTT Europe LTD, Omnidirectional Antenna with SMA Articulating Plug, P/N: OA-LTE-01-01-
GT
o698-960MHz / 1710-2170MHz / 2500-2960MHz Dipole,
o0.7dBi Max / 3.8 dBi Max / 3.2 dBi Max gain
•Pulse Electronics Corp., PulseLarson Antennas, Omnidirectional Antenna, P/N:
SPDA24700/2700
o698-960/1710-2170/2500-2700MHz Dipole, 2dBi Gain with SMA Articulating Plug
•PCTel Inc., Portable Omnidirectional Antenna, P/N: MHWS6982700SMA
o700-960/1575-2700MHz Dipole, 1-4dBi Gain with SMA Articulating Plug
8. Environmental
8.1. Operating Environment
•Operating Temperature: -30°C to +85°C
•Storage Temperature: -30°C to +85°C
8.2. Physical Parameters
•Size: 84mm x 77mm x 17.8
•Weight: 60gr.
9. Approvals and Certifications
9.1. Manufacturing

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•RoHS Compliance
This device has been tested and found to be RoHS compliant with the council RoHS directive –
2011/65/EU.
9.2. North American Certifications
9.2.1 EM1000T-NA
•FCC Compliance:
oThis device Complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions. (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
•Canada
oComplies with ICES-003:2016 Issue 6, Class A
oCAN ICES-3 (A) / NMB-3 (A)
•PTCRB
This device has been tested and conforms to the PTCRB testing standards which confirms that this
cellular product operates within a defined global and industry specification and meets the minimum
level of Network performance required by PTCRB operator Member networks.
9.3. European Certifications
9.3.1 EM1000T-EU
•CE Approval
This device has been tested and conforms to the regulatory requirements of the European Union and has
attained the CE marking.
The wireless device his approved to be used in the member states of the EU. Connected IO declares that
the wireless device is in compliance with the requirements of the Radio and Telecommunications
Terminal Equipment Directive, (R&TTE Directive), 1999/5/EC.
Compliance with this directive implies conformity to the following:
oSafety:
§EN 60950-1:2016 + A11:2009 + A1:2010 + A12:2011 + A2:2013
oEMC (R&TTE art. 3.1b):
§EN 301 893 V1.7.1 (2012-06)
§EN 301 489-1 V1.9.2 (2011-09)
§EN 301 489-24 V1.5.1 (2010-10)
§EN 55032:2012 + AC:2013, Class A
§EN 61000-3-2:2014
§EN 61000-3-3:2013
§EN 55024:2010

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A notified body has determined that this device has properly demonstrated that the requirements of the
directive have been met and therefore this device will bear the CE mark.
oWarning: This Equipment is Compliant with Class A of CISPR 32. In a residential
environment, this equipment may cause radio interference.
•RCM Approval (Australia)
This device has been tested and conforms to the Australian Communications and Media Authority’s
(ACMA) regulatory arrangements for EMC and therefore as attained the RCM mark.
Compliance with this directive implies conformity to the following:
oAS/CA S042.1:2015
oAS/CA S042.4:2015