connexx Smart Connect User manual

Connexx
Accessories
Click Dome
Smart Remote
User Guide
Connexx
Accessories
Click Dome

4 5
Content
Your remote control 4
Overview 5
Display 6
Control buttons 8
Key lock switch 10
Programming connection 10
Batteries 11
Inserting batteries 11
Checking the battery status 13
Daily use 14
Adjusting the volume 14
Changing the hearing program 14
Turning on and off (mute) 16
Alarm clock 18
Setting the alarm clock 18
Ending the alarm 20
Turning the alarm clock off 21
Set-up and service functions 22
Setting the time 22
Setting the date
(for programmed Smart Remote only) 23
Resetting volume and hearing program
(for programmed Smart Remote only) 24
Displaying contact data 25
Service notifier 26
Setting the language of the menu 27
Pairing hearing instruments with Smart Remote
(for unprogrammed Smart Remote only) 28
Resetting Smart Remote to factory settings 30
Maintenance and care 32
Troubleshooting 33
Important information 34
Intended use 34
Explanation of symbols 34
Transport and storage conditions 34
Disposal information 35
Technical information 35
Conformance information 37
Important safety information 38
Personal safety 38
Product safety 41
Country-specific information 43

6 7
Your hearing instruments are equipped with wireless
technology and can therefore be controlled by a remote
control.
Smart Remote provides basic remote control functions
for listening and program change as well as additional
comfort functions. To enable the additional comfort
functions, your Hearing Care Professional has to program
your Smart Remote.
The operating distance of the remote control is
approximately 40 inches (1 meter).
XMake sure the distance between your remote control
and hearing instrument does not exceed the operating
distance.
CAUTION
Read this user guide thoroughly and completely and
follow the safety information in this document to
avoid damage or injury.
Your remote control
Overview
P
➌
➍
➎
➏
➊
➋
➊Display
➊Key lock switch
➊Programming
connection
➊Control buttons
➊Program change button
➊Volume up/down buttons
More functions are available in the menu. To enter
or exit the menu, press the volume up button and
the volume down button simultaneously.

8 9
Display
All actions initiated with the remote control are
immediately reflected on the display.
The remote control does not receive information from
your hearing instruments. All actions that you initiate with
the controls of your hearing instruments are not reflected
on the remote control’s display.
Display of the unprogrammed Smart Remote
➎
➍
➊
➋
➌
➊Indicates change of
volume
➊Indicates change of
hearing program
➊Alarm clock is activated
➊Batteries of the remote
control are low
➊Function of control
buttons
Display of the programmed Smart Remote
Depending on your hearing instrument model, the display
might be different.
➏
➐
➎
➍
➌
➋
➊
➑
➊Indicates change and
level of volume
➊Program name
➊Program icon
➊Program number
➊Alarm clock is activated
➊Batteries of the remote
control are low
➊Service reminder is active
➊Function of programmable
control buttons
Power save mode
If the remote control is not used for some time, the
display automatically turns black. The remote control is
then in its power save mode.
XPress the program change button to activate the
display again.

10 11
Control buttons
You can quickly access two
functions with the control
buttons on the right hand
side of the remote control.
The control buttons can
be customized to your
preferences by your
Hearing Care Professional.
Small icons on the display
show the functions.
PP
Default functions
Turn hearing instruments on or off.
Reset to default volume and hearing program.
Optional functions
(programmable by your Hearing Care Professional)
Boost treble or reduce bass.
Boost bass or reduce treble.
All other icons:
Shortcut to select a preferred hearing program.
The available icons and hearing programs depend on your
personal setup.

12 13
Key lock switch
XTo prevent any accidental operation while
the remote control is in pockets or bags,
move the key lock switch to lock position
(red color visible).
When the key lock is active, all
buttons on the remote control
are disabled. The following icon is
displayed.
Programming connection
This connection is only to
be used by your Hearing
Care Professional for
programming the remote
control.
The remote control uses two AAA batteries.
Inserting batteries
XSlide the battery compartment cover
in the direction of the arrow.
XInsert the batteries.
Make sure the "+" symbols on the
battery and compartment are aligned.
Batteries

14 15
X
Attach the cover
by sliding it
onto the remote
control.
Date and time setting are displayed.
If the Smart Remote is without battery power for an
extended period, date and time may no longer be
correct. This can be manually corrected. Refer to sections
"Setting the time" and "Setting the date".
Checking the battery status
When the batteries of the remote
control are low, this is indicated in
the status bar.
Additionally, you can check the
battery status at any time in the
menu.
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Info by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The battery status is displayed:
battery full battery empty
XTo return to the standard display, press the program
change button.
Remove empty batteries immediately and dispose of them
according to local regulations.

16 17
Adjusting the volume
If you are wearing two hearing instruments, the volume
will be adjusted on both instruments at the same time.
XPress the volume up button or the volume down
button to adjust the volume by one step.
Changing the hearing program
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments. The
procedure for changing the hearing program differs for
the unprogrammed and the programmed Smart Remote.
Unprogrammed Smart Remote
XPress the program change button
to switch to the next hearing
program.
Daily use
Programmed Smart Remote
XPress the program change button repeatedly until the
icon of the desired hearing program is displayed.
or
XPress the control button next to
the icon for direct access to the
desired hearing program.
The control buttons have to be
configured by your Hearing Care
Professional.

18 19
Turning on and off (mute)
You have several options to turn your hearing instruments
on and off with your remote control.
Both hearing instruments are
simultaneously turned on or off.
When you turn your hearing
instruments off via remote control,
the following icon is displayed.
After turning on, the previously used
volume and hearing program are set.
Turning off via control button
XPress the control button next to the following
icon to turn your hearing instruments off.
The control buttons have to be configured by
your Hearing Care Professional.
Turning off via menu
(for programmed Smart Remote only)
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry HI Mute / Unmute by
pressing the volume up button or the volume down
button.
XConfirm your selection by pressing the program change
button.
Turning on
XTo turn your hearing instruments back on, press any
key or move the key lock switch to unlock position
(green color visible).

20 21
You can set a daily alarm clock reminder with a repeating
signal tone and an alarm clock icon.
The alarm is initiated by the remote control but
the acoustic signal is emitted by your hearing
instruments.
XTurn on your hearing instruments.
XKeep your hearing instruments within the remote
control’s operating distance.
Otherwise you will not be able to hear the alarm.
Setting the alarm clock
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Alarm by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing
the program change button.
The entry field for hours is
highlighted.
XSet the hours by pressing
the volume up button or the
volume down button.
Alarm clock
XConfirm your setting by pressing
the program change button.
The entry field for minutes is
highlighted.
XSet the minutes by pressing
the volume up button or the
volume down button.
XConfirm your setting by pressing
the program change button.
The alarm on/off selection field is
highlighted.
XPress the volume up button or the
volume down button to position
the cursor next to alarm clock on:
XConfirm your selection by pressing the program change
button.
When the alarm clock is turned on,
this is indicated in the status bar.

22 23
Ending the alarm
When the alarm clock rings, a
corresponding icon is displayed on
the remote control.
If you do not end the alarm, it is
repeated within the next minutes.
XTo end the alarm, press any button.
The alarm clock will ring at the same time on the next
day.
Turning the alarm clock off
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Alarm by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing
the program change button.
The entry field for hours is
highlighted.
XPress the program change button
twice to skip the entry fields for
hours and minutes.
The alarm on/off selection field is
highlighted.
XPress the volume up button or the
volume down button to position
the cursor next to alarm clock off:
XConfirm your selection by pressing the program change
button.

24 25
Setting the time
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Time by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The entry field for hours is highlighted.
XSet the hours by pressing
the volume up button or the
volume down button.
XConfirm your setting by pressing
the program change button.
The entry field for minutes is
highlighted.
XSet the minutes by pressing the volume up button or
the volume down button.
XSave the settings by pressing the program change
button.
The time is displayed.
The time is always displayed
in the header of the menu.
To enter or exit the menu,
press the volume up button
and the volume down button
simultaneously.
Set-up and service functions
Setting the date (for programmed Smart Remote only)
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Date by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The entry field for days is highlighted.
XSet the day by pressing the
volume up button or the
volume down button.
XConfirm your setting by pressing
the program change button.
The entry field for months is
highlighted.
XSet the month by pressing the volume up button or the
volume down button.
XConfirm your setting by pressing the program change
button.
The entry field for years is highlighted.
XSet the year by pressing the volume up button or the
volume down button.
XSave the settings by pressing the program change
button.
The date is displayed.

26 27
Resetting volume and hearing program
(for programmed Smart Remote only)
If you have made changes to volume or program and do
not know why the hearing instruments are acting the way
they are, you can manually set the default volume and
hearing program for your hearing instruments.
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry HI Restore by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing
the program change button.
The hearing instruments are
reset and a corresponding icon is
displayed.
XYou can also reset the hearing instruments
by pressing the control button next to the
following icon.
The control buttons have to be configured by
your Hearing Care Professional.
Displaying contact data
If your Hearing Care Professional has saved his or her
contact data on the remote control, you can view this
information:
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Contact by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing
the program change button.
The contact data is displayed.
XTo return to the standard display, press the program
change button.

28 29
Service notifier
Your Hearing Care Professional can set a service notifier
that reminds you of the next service date.
When the service notifier is due, a
corresponding icon is displayed on the
remote control and an acoustic signal
is played.
If you do not acknowledge the service
notifier, the acoustic signal and the icon
display are repeated within the next
minutes.
XTo acknowledge the service notifier, press any button.
Additionally, you can check your next service date at any
time in the menu:
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Service by pressing the
volume up button or the volume down button.
This menu entry is only available, if your Hearing Care
Professional has set the service notifier.
XConfirm your selection by pressing
the program change button.
The next service date together with
your Hearing Care Professional's
contact data is displayed.
XTo return to the standard display, press the program
change button.
Setting the language of the menu
XAsk your Hearing Care Professional.

30 31
Pairing hearing instruments with Smart Remote
(for unprogrammed Smart Remote only)
This section is intended for Hearing Care Professionals.
The hearing instruments have to be paired once with
Smart Remote. Your Hearing Care Professional will do this
using professional software.
For selected hearing instrument models, the
unprogrammed Smart Remote can also be paired without
software. Smart Remote is made to be compatible with
the previous generation of hearing instruments that were
supported by Smart Remote 1.0. On top of this, in order
to support the new generation of hearing instruments,
you need to perform the below pairing process (only
once) before you start using the new Smart Remote with
the latest generation of hearing instruments.
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Info by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The battery status is displayed.
XScroll down by pressing the volume down button.
The serial number and other information are displayed.
XPress and hold the lower control
button and the volume down
button simultaneously for
5 seconds.
Smart Remote prompts you to
restart the hearing instruments
(refer to the picture).
XTo restart the hearing instruments, open and close the
battery compartments of both hearing instruments.
Wait until the hearing instruments are on and the
startup melody has finished.
XConfirm that the hearing instruments have
been restarted: Navigate to the green hook
and press the program change button.
If Smart Remote has entered
power save mode, press the program change
button to activate the display again.
XConfirm that an acoustic signal was played
by both hearing instruments: Navigate to the
green hook and press the program change
button.

32 33
When pairing is successfully finished,
a corresponding symbol is displayed.
You can now use Smart Remote.
If the hearing instruments could not be paired, you have
the following options:
 Ensure that the hearing
instruments are within operating
distance.
 Ensure that you have appropriate
hearing instrument models.
 Check that both hearing
instruments and Smart Remote are working correctly
(battery status, …).
 Reset Smart Remote to factory settings and try again.
Resetting Smart Remote to factory settings
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Info by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The battery status is displayed.
XScroll down by pressing the volume down button.
The serial number and other information are displayed.
XPress and hold both control
buttons simultaneously for
5 seconds.
Smart Remote prompts
you to confirm the reset
(refer to the picture).
XConfirm that the hearing instruments are
to be reset: Navigate to the green hook and
press the program change button.
When Smart Remote is reset, a
corresponding symbol is displayed.

34 35
NOTICE
XDo not put your remote control in
water!
XDo not clean your remote control with
alcohol or benzine.
XClean the remote control as necessary with a soft cloth
and use a nonabrasive household soap.
XAvoid abrasive cleaning liquids with additives such as
citric acid, ammonia, etc.
Maintenance and care
Problem and possible solutions
The remote control does not work.
 Check, if the key lock is activated. Deactivate it, if
necessary.
 Change the batteries.
Another remote control affects your hearing instruments.
 Return remote control and hearing instruments to
your Hearing Care Professional. Your Hearing Care
Professional can change the wireless address to
avoid interference.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting

36 37
Intended use
The remote control is intended to operate hearing
instruments.
Use the remote control only as described in this user
guide.
Explanation of symbols
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Read and follow the instructions in the user guide.
Transport and storage conditions
During extended periods of transport and storage, please
observe the following conditions:
Storage Transport
Temperature 10 to 40 °C -20 to 60 °C
Relative humidity 10 to 80 % 5 to 90 %
For other parts, such as batteries, other conditions may
apply.
Important information
Disposal information
Within the European Union, the marked equipment is
covered by "Directive 2002/96/EC of the
European Parliament and of the Council of
27 January 2003 on waste electrical and
electronic equipment."
Amended by "Directive 2003/108/EC" (WEEE).
NOTICE
XRecycle hearing instruments, accessories and
packaging according to national regulations.
NOTICE
XTo avoid environmental pollution, do not throw
batteries into household trash.
XRecycle or dispose of batteries according to
national regulations or return them to your
Hearing Care Professional.
Technical information
Smart Remote
FCC: SGI-WL700
IC: 267AB-WL700
Operating frequencies: Fc=3.28 MHz
Maximum field strength @ 10m: -7 dBμA/m
Maximum field strength @ 30m: 28.5 dBμV/m

38 39
FCC and IC compliance information can be found inside
the battery compartment.
N14203 (EMC and radio communications compliance
label Australia)
This Class B digital apparatus complies with Canadian
ICES-003.
Changes or modifications made to this equipment not
expressly approved by Sivantos GmbH for compliance may
void the FCC authorization to operate this equipment.
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada.
Operation is subject to the following conditions:
 this device may not cause harmful interference, and
 this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in
a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and
receiver.
 Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV
technician for help.
Conformance information
With the CE marking Sivantos confirms compliance
with the European Directive 93/42/EEC concerning
medical devices and the European Directive 99/5/EC
(R&TTE) concerning radio and telecommunications
terminal equipment.

40 41
Personal safety
WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
XKeep hearing instruments, batteries and
accessories out of reach of children and mentally
disabled persons.
XIf parts have been swallowed consult a physician
or hospital immediately.
WARNING
Risk of injury!
XDo not use obviously damaged devices and
return them to point of sale.
WARNING
Note that any unauthorized changes to the product
may cause damage to the product or cause injury.
XUse only approved parts and accessories. Ask
your Hearing Care Professional for support.
Important safety information
WARNING
Risk of strangulation!
XEnsure that the lanyard does not get entangled,
e. g. in moving mechanical parts of machines.
XUse only the delivered breakaway lanyard. It will
automatically detach when entangled.
XDo not use the lanyard for children under the age
of twelve.
WARNING
Risk of affecting electronic equipment!
XIn areas where the use of electronics or wireless
devices are restricted, verify if your device has to
be turned off.
WARNING
Wireless systems may interfere with measuring
devices and electronic equipment.
XDo not use your device in hospitals or airplanes.